Comparison Summary
Introducing PlayVox and Toky
PlayVox, Toky, Callminer Eureka, uContact, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
PlayVox covers Coaching, Communication Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Toky focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Contact List Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Playvox | Customer Service Quality Assurance Software
Toky | Business Phone System & Integrated VoIP Service
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
33
35
Total Goals
(we found evidences for)
6
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Improve internal communications
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Increase sales & revenue
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Grow market share
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Improve ROI
- See 3 more
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Increase sales & revenue
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Build brand awareness
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Improve consistency
- See 4 more
Top Channels
Channels Used
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phone calls
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text SMS
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website
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e-mail
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chat
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Whatsapp
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user generated content
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blogs
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mobile
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offline
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Slack
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point of sale
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video
-
events
-
trade shows
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on premises
- See 13 more
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phone calls
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text SMS
-
website
-
e-mail
-
chat
-
Whatsapp
-
user generated content
-
blogs
-
mobile
-
offline
-
Slack
-
point of sale
-
video
-
events
-
trade shows
-
on premises
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
