Agile CRM Overview
This is a summary of the comprehensive capabilities and benefits of Agile CRM based on over 7270 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Agile CRM, Freshsales, Hubspot Sales Hub, ConvergeHub, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Agile CRM is right for your needs? Our Cuspera AI engine can evaluate how Agile CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Agile CRM supports business activities such as:
- Contact List Management
- Communication Management
- Helpdesk Management
- Engagement Management
- Campaign Management
Agile CRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Scale Best Practices, Improve Efficiency, etc. It can help manage these activities if you use E-Mail Phone Calls Website etc. for these needs. As a solution, Agile CRM's capabilities include Landing Page, Templates, Widgets, etc.
Agile CRM was founded in 2012. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"I had a small issue with some stats, and as I needed them very urgently. Worte a mail to support, and they were very fast. Thank you guys for your outstanding attitude, and help. I recommend AgileCRM to everybody. Worth the money. " - Arpad Czimbalmos
Cuspera Reviews
16 buyers and buying teams have used Cuspera to assess how well Agile CRM solved their CRM needs. Cuspera uses 7270 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Agile CRM.
Use Cases
Peers recommend Contact List Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Agile CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management with E-Mail |
4.87/5 ★ |
"...I like that there are multiple features and uses for this software ranging from email marketing to contact management that can all be accessed in one place...." Peer review by Adam Chamberland |
| contacts history |
4.87/5 ★ |
"...With this, you can easily send emails and with just a click, see a clear track record of your history...." Peer review by User |
| enriching contact list |
4.76/5 ★ |
"...We've enhanced the contact filters to include "last emailed," "last called" and "last campaign emailed...." Agile CRM Product Updates |
| creating contact list |
4.31/5 ★ |
"...Added a feature that allows users to create a new contact or append to existing contact after the end of the call...." Agile CRM Product Updates |
| tracking contacts |
4.81/5 ★ |
"...Agile CRM Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. ..." Best Free CRM Software for Business in 2020 |
| Communication Management with E-Mail |
4.31/5 ★ |
"...I m particularly impressed with the public product updates page and how often updates/fixes are published...." Peer review by Tim Harris, Senior Marketing Communications Executive , Cosine UK |
| sending & publishing communications |
4.09/5 ★ |
"...Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts...." Peer review |
| tracking & monitoring communications |
4.77/5 ★ |
"...Agile is a bit leaner in terms of enterprise-level features compared to some of the other options on this list, but they do have a robust social media brand monitoring tool and website engagement tools. ..." All The Apps You ll Need to Run Your Small Business |
| Helpdesk Management with E-Mail, Phone Calls and Website |
4.64/5 ★ |
"...Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management with E-Mail |
4.87/5 ★ |
"...I like that there are multiple features and uses for this software ranging from email marketing to contact management that can all be accessed in one place...." Peer review by Adam Chamberland |
|
| contacts history |
4.87/5 ★ |
| enriching contact list |
4.87/5 ★ |
| creating contact list |
4.87/5 ★ |
| tracking contacts |
4.87/5 ★ |
| Communication Management with E-Mail |
4.31/5 ★ |
"...I m particularly impressed with the public product updates page and how often updates/fixes are published...." Peer review by Tim Harris, Senior Marketing Communications Executive , Cosine UK |
|
| sending & publishing communications |
4.31/5 ★ |
| tracking & monitoring communications |
4.31/5 ★ |
| Helpdesk Management with E-Mail, Phone Calls and Website |
4.64/5 ★ |
"...Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface...." Peer review |
|
72+ more Business Use Cases
Our AI advisor, Wyz, harnessed 7270 insights from peers and experts to help you assess how these Agile CRM use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I had a small issue with some stats, and as I needed them very urgently. Worte a mail to support, and they were very fast. Thank you guys for your outstanding attitude, and help. I recommend AgileCRM to everybody. Worth the money. Testimonial By Arpad Czimbalmos |
|
I've used Agile CRM since 2015. The marketing automation features are powerful and so much better for handling advanced email campaigns than other CRM SaaS solutions. The features I use most are the marketing automation tools to send all business emails communication emails, the simple API's help m...e when running advanced analytics, easy javascript embedding for user activity tracking. And then there are web rules. You just got to love those web rules for dishing out customised and targetted coupons! The awesome landing page and web form designers are just the cherries on top. Great SaaS software at a really great price! |
|
Posting to give a specis shoutout to Abhinav. two days in a row now he has helped me plow through some complicated issues, always with a good attitude and patience. Good support is hard to find in the SaaS world and whether it be Abhinav or someone else on the Agile CRM support team - they are all ...great. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Arpad Czimbalmos |
I had a small issue with some stats, and as I needed them very urgently. Worte a mail to support, and they were very fast. Thank you guys for your outstanding attitude, and help. I recommend AgileCRM to everybody. Worth the money. Testimonial By Arpad Czimbalmos |
|
Paul Hansen |
I've used Agile CRM since 2015. The marketing automation features are powerful and so much better for handling advanced email campaigns than other CRM SaaS solutions. The features I use most are the marketing automation tools to send all business emails communication emails, the simple API's help m...e when running advanced analytics, easy javascript embedding for user activity tracking. And then there are web rules. You just got to love those web rules for dishing out customised and targetted coupons! The awesome landing page and web form designers are just the cherries on top. Great SaaS software at a really great price! |
|
Jeff Henry |
Posting to give a specis shoutout to Abhinav. two days in a row now he has helped me plow through some complicated issues, always with a good attitude and patience. Good support is hard to find in the SaaS world and whether it be Abhinav or someone else on the Agile CRM support team - they are all ...great. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study The TerZa FactorRead More |
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Case Study MVP Legal SolutionsRead More |
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Case Study PromptCloudRead More |
Video
Agile CRM
Frequently Asked Questions(FAQ)
for Agile CRM
What is Agile CRM?
What is Agile CRM used for?
What are the top features of Agile CRM?
Who uses Agile CRM?
What are Agile CRM alternatives?
Where is Agile CRM located?
Popular Business Setting
for Agile CRM
Top Industries
- Marketing and Advertising
- Computer Software
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Agile CRM to Enhance customer relationships and Acquire customers
Agile CRM Alternatives
Peer and Expert Opinion on Features
for Agile CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Landing page | Read Reviews (286) |
| Templates | Read Reviews (217) |
| Widgets | Read Reviews (147) |
| Alerts: popups & Notifications | Read Reviews (144) |
| Dashboard | Read Reviews (132) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Landing page | Read Reviews (286) |
| Templates | Read Reviews (217) |
| Widgets | Read Reviews (147) |
| Alerts: popups & Notifications | Read Reviews (144) |
| Dashboard | Read Reviews (132) |
IT and Other Capabilities
for Agile CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (364) |
| Data Import | Read Reviews (691) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (364) |
| Data Import | Read Reviews (691) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (90) |
| Chat Support | Read Reviews (89) |
| Phone Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (971) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (90) |
| Chat Support | Read Reviews (89) |
| Phone Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (971) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (969) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (969) |
Software Failure Risk Guidance
?for Agile CRM
Overall Risk Meter
Top Failure Risks for Agile CRM
Vendor Profile Details
HQ Location
First Floor, Plot No. 8 & 9, Jubilee Enclave,, Opp. HITEX Entrance,, Hyderabad, Telangana 500084
Employees
101-250
Social
Financials
PRIVATE
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