Comparison Summary
This comparison report of Olark vs. HappyFox Live Chat is based on a specific set of business needs and context. The comparison uses 4545 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Olark and HappyFox Live Chat
Olark, HappyFox Live Chat, Userlike, SnapEngage, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Olark covers Engagement Management with Chat, Helpdesk Management with Chat, Communication Management with Chat, Customer Feedback Management with Chat, etc.
HappyFox Live Chat focuses on Helpdesk Management with Chat, Contact List Management with Chat, Engagement Management with Chat, Generation Of New Leads with Website, etc.
"We wanted a way to help our students out quickly when the need arose. Olark gives students a direct line to us and our services that is much more up-to-date than placing a phone call. " - Nathan Hunsaker
"If a business is facing similar problems to ours in terms of tracking incoming emails or a high number of incoming emails from the same customers or suppliers, in my opinion HappyFox really is the best solution to resolve this. " - Pankaj K
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Olark: Live Chat Software for Sales and Customer Support
Live chat software that brings your apps to ...
Age
2008
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
21
Total Goals
(we found evidences for)
11
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Scale best practices
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Enter new markets internationally or locally
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Improve brand engagement
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Improve digital and social presence
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Improve stakeholder relations
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Build brand awareness
- See 8 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
Top Channels
Channels Used
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chat
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e-mail
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website
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Slack
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mobile
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mobile app
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phone calls
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offline
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on premises
- See 6 more
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chat
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e-mail
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website
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Slack
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mobile
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mobile app
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phone calls
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offline
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on premises
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
