M-files and RingCentral Video, An In-Depth Comparison 2026

Comparison Summary

M-files: M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

RingCentral Video: RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.

This comparison report of M-files vs. RingCentral Video is based on a specific set of business needs and context. The comparison uses 4760 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and RingCentral Video

M-files, DocuWare, Hyland ECM, etc., belong to a category of solutions that help Content Management Systems, whereas RingCentral Video, TeamViewer Meeting, NTT Cloud UC (formerly Arkadin Anywhere), etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

RingCentral Video focuses on Collaboration with Video, Communication Management, Content Management, Sales Document Management, etc.

"The team can put in a few keywords and find whatever documents are on file, easily sort through them, and quickly find out everything they need about the piece of advice. " - Alexia Reedy

"We’ve had so much success with RingCentral Video that we’re now running a test pilot with RingCentral Rooms, with the goal of equipping every classroom to let remote learners fully participate in live classes. I see this as the future of education, ...and I think RingCentral is going to play a big role in it. " - Emeka Ibekweh

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

M-files and RingCentral Video: Best activities based on customer satisfaction


M-files in Action: Unique Activities

What Are the key features of M-files for Workflow Management?
The system enables automation of document workflows, which facilitates streamlined and efficient processes. Features such as permission management, version control, and mobile access contribute to this efficiency. Workflow construction can be challenging, and lacks comprehensive validation functionality.
"...Apart from I really prefer it because it helps me to automate all my workflow according to the working criteria. ...." Peer review by Jennifer S., Digital Marketing Coordinator, Graphic Designer, Information Technology and Services
How does M-files address your Sales Document Management Challenges?
M-Files provides document management capabilities for various business processes, including contract lifecycle management, human resources, and invoice processing. It offers features such as version control, mobile access, e-signature capabilities, automated workflows, and document templates. While M-Files has been lauded for its functionality, it currently lacks built-in electronic and digital signature capabilities.
"...We were using a network shared drive for document management..." Peer review by Vee A., Information Technology and Services
What makes M-files ideal for Content Management?
M-Files is a content management tool that enables users to organize, manage, and track documents and information. The tool facilitates document sharing, co-authoring, and collaboration with colleagues and external parties, streamlining workflow and document management. M-Files's effectiveness is limited by its dependence on user action for initiating document sharing.
"...M- files offers me a very convenient way to make my content managed enough to deal with everyday tasks on a large range...." Peer review by Georgia H, Assistant It Manager, Information Technology and Services

RingCentral Video in Action: Unique Activities

Why is RingCentral Video the best choice for Collaboration?
RingCentral Video Collaboration facilitates team communication and collaboration through video conferencing, integrated within a unified workspace. This platform provides integrated task management, file sharing, and calendar features, enabling efficient project management. One limitation is the absence of screen sharing capabilities.
"...Glip has allowed us to move away from our typical email inboxes and actually collaborate and work in real-time...." Peer review by Brian Jackson, Owner/Director of Optimization, OKay Marketing
How can RingCentral Video optimize your Communication Management Workflow?
The platform enables users to communicate and collaborate effectively by facilitating instant messaging, group chats, and file sharing. It integrates with various business applications to streamline workflows and centralize communication. The platform experiences occasional delays in delivering messages and sometimes sends messages to the wrong recipients.
"...I can communicate with my team without having to send emails all the time...." Peer review by Jasmine W, Editor-in-Chief and Owner, Marketing and Advertising
How efficiently Does RingCentral Video manage your Engagement Management?
RingCentral Video Engagement Management capabilities facilitate communication, collaboration, and task management among employees. The platform allows for the creation of groups, the sharing of documents, and the setting of reminders. However, the platform's user interface may not be visually appealing to all users.
"...I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket...." Peer review by Maria Kochevar

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



sales document management

contract management

proposal & quote management


searching for content



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress


business development


performance management


sales call management


rating and review management


subscription management


campaign management


conference call management


category management


calendar management




sales review & feedback




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Improve internal communications

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • See 8 more

Business Setting

M-files RingCentral Video
Peer score 4.4 4.4
Peer insights 3152 1608
Top industries
Information Technology And Services 21.0%
Computer Software 17.0%
Automotive 10.0%
Hospital & Health Care 25.0%
Marketing And Advertising 13.0%
Consumer Services 10.0%
SMB and Mid-Market 78.0% 68.0%
Enterprise 22.0% 32.0%
Pricing M-files

News

Latest M-files news

M-Files rolls out M-Files for Consulting, streamlining document-centric work

M-Files has launched "M-Files for Consulting," a new application tailored for consulting firms. This solution organizes the proposal-to-delivery lifecycle using M-Files' AI-native platform, providing a structured workspace with role-based user experiences. It aims to enhance document-centric work by ensuring accurate and governed content, addressing the challenges consulting firms face in leveraging AI effectively.

24/07/2026 - source

Latest RingCentral Video news

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

20/09/2026 - source