DocuWare Overview

This is a summary of the comprehensive capabilities and benefits of DocuWare based on over 1731 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

DocuWare, Onbase by Hyland, M-files, PairSoft, DocStar ECM, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if DocuWare is right for your needs? Our Cuspera AI engine can evaluate how DocuWare fits your specific business needs, industry, and context. Get your personalized assessment report today.

DocuWare supports business activities such as:

  • Workflow Management
  • Sales Document Management
  • Content Management
  • Training & Onboarding
  • Collaboration

DocuWare can help you with many business goals, such as Acquire Customers, Improve Stakeholder Relations, Enhance Customer Relationships, Improve Visibility, Improve ROI, etc. As a solution, DocuWare's capabilities include Personalization, Recording, Capture Information, etc.

DocuWare was founded in 1988. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...DocuWare is a great tool that will help you manage the basic document management function and improve workflow...." Peer review by Oxallete C, Senior Registrar

Cuspera Reviews

27 buyers and buying teams have used Cuspera to assess how well DocuWare solved their Content Management Systems needs. Cuspera uses 1731 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Acquire Customers and Improve Stakeholder Relations are the most popular business priorities peers achieved using DocuWare.

Other priorities:

  • Enhance Customer Relationships
  • Improve Visibility
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Sales Document Management , Content Management , as the business use cases that they have been most satisfied while using DocuWare.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.79/5 ★

Read Reviews (207)

"...DocuWare is a great tool that will help you manage the basic document management function and improve workflow...."
Sales Document Management

4.80/5 ★

Read Reviews (76)

"...Today, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of Content Services software...." Ricoh strengthens digital workplace capabilities with DocuWare acquisition
digital signature

4.81/5 ★

Read Reviews (28)

"...Sign a wide variety of documents such as contracts or invoices with a legally binding electronic signature. ..."
contract management

4.52/5 ★

Read Reviews (24)

"...Contract submission...."
document sharing

4.61/5 ★

Read Reviews (13)

"...Document sharing and workflow enforcement for designs and drawings...."
proposal & quote management

4.65/5 ★

Read Reviews (7)

"...They offer a free trial, but you need to contact their customer support team directly for a custom quote. ..."
Content Management

4.94/5 ★

Read Reviews (58)

"...The tool helps much when it comes to automation as well as document/content management...."
content sharing

4.66/5 ★

Read Reviews (14)

"...Send or share individual documents or groups of documents by link...."
content publishing

4.16/5 ★

Read Reviews (2)

"...With the content of AI uploaded documents becomes technology and is aligned with the corresponding index terms...."
content curation

3.37/5 ★

Read Reviews (1)

"...Or open archived content to edit in its original program. ..."
PEER EXPERIENCES
Workflow Management

4.79/5 ★

Read Reviews (207)

"...DocuWare is a great tool that will help you manage the basic document management function and improve workflow...." Peer review by Oxallete C, Senior Registrar
Sales Document Management

4.80/5 ★

Read Reviews (76)

"...Today, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of Content Services software...." Ricoh strengthens digital workplace capabilities with DocuWare acquisition
digital signature

4.80/5 ★

Read Reviews (28)

contract management

4.80/5 ★

Read Reviews (24)

document sharing

4.80/5 ★

Read Reviews (13)

proposal & quote management

4.80/5 ★

Read Reviews (7)

Content Management

4.94/5 ★

Read Reviews (58)

"...The tool helps much when it comes to automation as well as document/content management...." Peer review by Francis T, SOFTWARE DEVELOPER
content sharing

4.94/5 ★

Read Reviews (14)

content publishing

4.94/5 ★

Read Reviews (2)

content curation

4.94/5 ★

Read Reviews (1)

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1731 insights from peers and experts to help you assess how these DocuWare use cases fit your Content Management Systems needs.

Frequently Asked Questions(FAQ)

for DocuWare

What is DocuWare?

DocuWare is a cloud document management and workflow automation software that enables to digitize, secure, and work with business documents and upgrade the processes that power the center of the business. It helps to improve ROI and improve visibility.

What is DocuWare used for?

DocuWare is a Content Management Systems Software mainly used by its customers to Acquire Customers and Improve Stakeholder Relations by Workflow Management, Sales Document Management and Content Management .

What are the top features of DocuWare?

Personalization, Recording and Capture information are some of the top features of DocuWare.

Who uses DocuWare?

DocuWare is used by Information Technology And Services, Education and Government Administration among other industries.

What are DocuWare alternatives?

Onbase By Hyland, M-Files, PairSoft and DocStar ECM are popular alternatives for DocuWare.

Where is DocuWare located?

DocuWare is headquartered at 4 Crotty Lane, Suite 200, New Windsor, NY 12553, United States.

Popular Business Setting

for DocuWare

Top Industries

  • Information Technology and Services
  • Education
  • Government Administration

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Peers used DocuWare to Acquire customers and Improve stakeholder relations

Peer and Expert Opinion on Features

for DocuWare

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.55/5 ★

Read Reviews (71)
Recording

4.69/5 ★

Read Reviews (47)
Capture information

4.55/5 ★

Read Reviews (14)
Alerts: popups & Notifications

3.55/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Personalization

4.55/5 ★

Read Reviews (71)
Recording

4.69/5 ★

Read Reviews (47)
Capture information

4.55/5 ★

Read Reviews (14)
Alerts: popups & Notifications

3.55/5 ★

Read Reviews (10)

IT and Other Capabilities

for DocuWare

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (178)
Data Export

4.25/5 ★

Read Reviews (107)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (178)
Data Export

4.25/5 ★

Read Reviews (107)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.78/5 ★

Read Reviews (12)
Email Support

4.73/5 ★

Read Reviews (17)
24/7 Support

4.10/5 ★

Read Reviews (162)
Phone Support

3.90/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.78/5 ★

Read Reviews (12)
Email Support

4.73/5 ★

Read Reviews (17)
24/7 Support

4.10/5 ★

Read Reviews (162)
Phone Support

3.90/5 ★

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (8)
Custom Reports

4.68/5 ★

Read Reviews (99)
Analytics

4.66/5 ★

Read Reviews (34)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (8)
Custom Reports

4.68/5 ★

Read Reviews (99)
Analytics

4.66/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for DocuWare

Overall Risk Meter

Low Medium High

Top Failure Risks for DocuWare

Vendor Profile Details

Company Name

Docuware

Company Website

https://start.docuware.com/

Year Founded

1988

HQ Location

4 Crotty Lane, Suite 200, New Windsor, NY 12553, United States

Employees

251-500

Social

Financials

M&A