Customer stories

Product Business Settings

DocuWare is popular in Information Technology And Services, Education, and Government Administration industries and is widely used by Mid Market, Large Enterprise, and Enterprise.

DocuWare Product Overview

DocuWare stands out in the realm of document management with its blend of software and workflow solutions. This platform simplifies document processing through intelligent workflow automation. Imagine handling invoices with ease or securely archiving important documents, all while ensuring compliance is a breeze. What makes DocuWare unique is its use of AI to enhance document processing, offering a competitive edge. It's not just about managing documents; it's about transforming how businesses operate by integrating AI-powered intelligent document processing. Whether you're automating invoice workflows or archiving securely, DocuWare ensures productivity is at the forefront, backed by a reputation for being certified and highly rated.

How satisfied the customers are with DocuWare use-cases

Reviews

"...Contracts, invoices, emails and other business files can be unified into a single information resource, removing the costs of paper filing...." Peer review from Featured Customers

DocuWare Customer Insights, Testimonials and Case Studies

How does DocuWare facilitate Workflow Management?

What benefits does DocuWare offer for Sales Document Management?

What Are the key features of DocuWare for Content Management?

What solutions does DocuWare provide for Onboarding?

How efficiently Does DocuWare manage your Collaboration?

What is DocuWare?

DocuWare is a cloud document management and workflow automation software that enables to digitize, secure, and work with business documents and upgrade the processes that power the center of the business. It helps to improve ROI and improve visibility.

DocuWare is the platform that empowers to capture, process, digitize, and secure business information to flow effortlessly between the decision makers from anywhere, on any device, at any time.

DocuWare features include capturing information from a broad range of sources and organizing the information, process documents to drive important decision-making and manage workflows, and provide the team the right information for productive, fast, and effective decision-making.

What is DocuWare used for?

DocuWare is a Content Management Systems Software mainly used by its customers to Acquire Customers and Improve Stakeholder Relations by Workflow Management, Sales Document Management and Content Management .

What are the top features of DocuWare?

Personalization, Recording and Capture information are some of the top features of DocuWare.

Who uses DocuWare?

DocuWare is used by Information Technology And Services, Education and Government Administration among other industries.

What are DocuWare alternatives?

Strapi, SignEasy, Docsvault and ProperSoft Accounting Suite are popular alternatives for DocuWare.

Where is DocuWare located?

DocuWare is headquartered at 4 Crotty Lane, Suite 200, New Windsor, NY 12553, United States.

27 buyers and buying teams have used Cuspera to assess how well DocuWare solved their Content Management Systems needs. Cuspera uses 1731 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Piening Personal - Human Resources - Large

DocuWare IDP helped Piening Personal automate data import from many time tracking systems. Before, staff entered data by hand or used rule-based tools that needed constant updates. The AI-based solut...ion now extracts complex data, saving time and reducing stress for employees. About 1,000 documents are processed monthly, with 200 being especially complex. The system triggers manual checks only when needed, cutting manual work and easing peak season overloads.

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Denver Cold Storage & Denver Logistics - Transportation And Logistics

Denver Cold Storage & Denver Logistics had problems with a paper-based system for handling invoices. They used DocuWare to digitize their accounts payable process. Now, they can track invoices in rea...l time and avoid duplicate payments. The new system saves time and makes cash flow management easier. They plan to expand DocuWare to their customer service department soon.

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Brother International - Manufacturing

Brother International wanted to standardize and automate their invoice approval process across 16 European countries. They chose DocuWare Cloud to replace paper-based workflows and improve flexibilit...y. The solution was rolled out quickly, with each country taking about eight weeks to implement. Employees can now access documents from anywhere and no longer need to enter data manually. The new system has freed up resources and improved control and security for audits.

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HVVG Heimverwaltungs- und Vermietungsgesellschaft mbH - Healthcare

HVVG manages a network of assisted living and nursing home facilities. They had slow and error-prone invoice processing with lots of manual work. They used DocuWare Cloud with AI-based Intelligent Do...cument Processing to digitize and automate their processes. The new system reads and indexes invoices automatically, reducing manual work. HVVG saved almost 70 percent of the time spent on invoice processing. Employee adoption of the new system was high.

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Endangered Wildlife Trust - Non Profit Organization Management

DocuWare helped Endangered Wildlife Trust digitize and automate its document management. The non-profit faced slow, manual processes for procurement and accounting. DocuWare replaced Excel forms and ...email approvals with digital workflows and secure archiving. Integration with SharePoint and Sage Intacct made adoption easy and data transfer automatic. The team now tracks approvals in real time and spends less time on admin. This lets them focus more resources on wildlife conservation.

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FinFerries - Transportation And Logistics

DocuWare Cloud helped FinFerries digitize HR processes and contract management. Before, manual paperwork caused delays and lost documents. Now, employment contracts are created and signed digitally i...n minutes. HR staff use DocuWare daily for contract workflows and other tasks. The system improves onboarding, protects sensitive data, and boosts employee satisfaction. FinFerries also benefits from better employer branding in a competitive job market.

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A beginner’s look at document management - See why 17:000 customers use DocuWare every day

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Peers used DocuWare for workflow management and sales document management

DocuWare Competitors

DocuWare Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (8)
Custom Reports

4.68/5 ★

Read Reviews (99)
Analytics

4.66/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (8)
Custom Reports

4.68/5 ★

Read Reviews (99)
Analytics

4.66/5 ★

Read Reviews (34)

Software Failure Risk Guidance

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for DocuWare

Overall Risk Meter

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Top Failure Risks for DocuWare

DocuWare GmbH News

Awards
 

KDI Office Technology Earns Back-to-Back DocuWare Partner Awards for 2025 and 2026 - The Cannata Report -

KDI Office Technology received the Diamond Club Member and Customer Service Champion awards from DocuWare for 2025 and 2026. These awards recognize KDI's excellence in solution delivery and customer satisfaction in document management and workflow automation. The recognition highlights KDI's consistent performance and commitment to enhancing customer experience.

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Awards
 

DocuWare Support Teams Achieve Triple Success at 2025 Stevie Awards - Industry Analysts, Inc.

DocuWare's support team in Beacon, NY, won a Bronze Stevie Award for Support Department of the Year, achieving a 93-95% customer satisfaction rating over two years.

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Partnership
 

Metro Sales Adds Intuitive BI from ecoprintQ to Enhance DocuWare Workflows and Drive Business Efficiency - Industry Analysts, Inc.

Metro Sales has integrated intuitive business intelligence from ecoprintQ to enhance DocuWare workflows, aiming to improve business efficiency across regions including Minnesota, Wisconsin, and North Dakota.

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Company
 

DocuWare unveils global AI research and development hub - KMWorld

DocuWare unveils global AI research and development hub - KMWorld

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DocuWare GmbH Profile

Company Name

DocuWare GmbH

Company Website

https://start.docuware.com/

Year Founded

1988

HQ Location

4 Crotty Lane, Suite 200, New Windsor, NY 12553, United States

Employees

251-500

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Financials

M&A