Real-World Case Studies and Customer Success Stories with DocuWare

M. H. EBY Inc. needed to keep their business running during the Covid pandemic. They wanted to automate their Accounts...Payable process so invoices and purchase orders could be approved from anywhere. They used DocuWare to set up simple workflows and later expanded to more complex processes. The Parts Sales team can now find parts quickly after scanning 50,000 part numbers. DocuWare also helped the Manufacturing team by grouping work order documents automatically. The company now manages over 1 million documents and continues to add more each year.
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Salco Products needed a better way to store and manage documents for compliance. They chose DocuWare to help organize and... keep track of important files. The company moved over 718,000 documents to DocuWare and now uses over a terabyte of storage. DocuWare helps them manage more than 30 workflows, including handling customer complaints and updating technical drawings. Now, Salco Products can always find their documents and stay organized for audits.
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Brother International wanted to standardize and automate their invoice approval process across 16 European countries. They chose DocuWare Cloud to... replace paper-based workflows and improve flexibility. The solution was rolled out quickly, with each country taking about eight weeks to implement. Employees can now access documents from anywhere and no longer need to enter data manually. The new system has freed up resources and improved control and security for audits.
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AquaPhoenix Scientific makes chemical testing kits. They had trouble managing many custom orders and lots of paperwork. They used DocuWare... to digitize and organize their documents. This made it easy to find information and improved their workflow. Document searches now take seconds instead of up to an hour. They reduced paper storage from 160 boxes to 20 boxes. Their return on investment improved as they added more processes to DocuWare.
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DocuWare helped the Town of Henrietta save over $20,000 a year by eliminating paper storage fees. The government office improved... document retrieval from days to seconds. Staff digitized records and integrated DocuWare with RPS, BAS, and ABBYY FlexiCapture. The solution increased efficiency across departments. The town saw a full return on investment within 15 months.
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Porter County Sheriff's Department had problems with slow, paper-based document management. Staff spent too much time filing and retrieving warrants,... case reports, tickets, and jail records. They used DocuWare to scan and store documents electronically. Now, warrants and case reports are available quickly. Staff can find tickets and jail records easily. The new system saves time and helps employees serve the county better.
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The Town of Henrietta had a problem with too many paper records. They needed to store and find documents quickly... and save money on storage. They used DocuWare to digitize and organize their files. Now, staff can find documents in seconds instead of days. They saved over $20,000 a year on storage. They saw a return on investment in 15 months.
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DocuWare Cloud helped FinFerries digitize HR processes and contract management. Before, manual paperwork caused delays and lost documents. Now, employment... contracts are created and signed digitally in minutes. HR staff use DocuWare daily for contract workflows and other tasks. The system improves onboarding, protects sensitive data, and boosts employee satisfaction. FinFerries also benefits from better employer branding in a competitive job market.
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Denver Cold Storage & Denver Logistics had problems with a paper-based system for handling invoices. They used DocuWare to digitize... their accounts payable process. Now, they can track invoices in real time and avoid duplicate payments. The new system saves time and makes cash flow management easier. They plan to expand DocuWare to their customer service department soon.
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DocuWare Cloud helped HENRI FRAISE FILS & Cie, a major construction equipment dealer, go paperless and boost efficiency. The company digitalized... 5,000 mission orders and automated workflows for approvals. Over 100 employees now use DocuWare daily, speeding up document validation and improving traceability. API integration with ERP IRIUM gives real-time repair order tracking. Teams report faster processes, better communication, and more productive meetings.
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DocuWare Cloud helped Giebeler-Feuerschutz speed up order processing by integrating with their ERP system. The company used DocuWare's AI-based Intelligent... Document Processing to extract data from invoices with many line items. This made their work faster and more accurate. Employees no longer need to search for documents by hand. The switch to digital processing improved productivity and made the company more attractive to tech-savvy workers.
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IAM Advisory wanted to digitize their account management and document storage. They tried building their own system but it was... costly and not working well. They chose DocuWare, which had the features they needed. They scanned and indexed all their paper documents into DocuWare and now work completely paperless. DocuWare's auto indexing saves them time, and they can work remotely. The team stores over 50,000 documents and adds 50 to 100 new ones each week.
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Club Atlético Osasuna had problems managing paper and digital invoices as the club grew. They decided to digitize their document... management and moved to DocuWare Cloud in 2023. Now, about 100 invoices per week are processed electronically and shared with seven departments. Employees approve invoices using digital stamps, and the system sends reminders. The new system made the accounting department more productive and improved data security. Osasuna plans to expand the use of DocuWare to more areas in the future.
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DocuWare improved invoice processing for Denver Cold Storage & Denver Logistics. The company replaced manual, paper-based workflows with digital automation.... Now, they track invoices in real time and prevent duplicate payments. Cash flow management is more accurate. The team saves time and plans to expand DocuWare to customer service operations.
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WMM Group is a Swiss consulting company. They wanted to make their work with documents faster and easier. They used... DocuWare to digitize and manage documents for their asset management, tax, and real estate services. This helped their 80+ employees work better with over 2,500 customers. The new system saved time, made work simpler, and improved service quality. WMM Group now has a better way to grow and help their clients.
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Maryland Management Company needed a faster way to store and transfer tenant applications and leases. Before, it took over a... week to process documents, and finding leases was hard. They used DocuWare to scan and route documents with barcodes and electronic workflows. Now, they can find documents in seconds instead of hours or days. They saved at least 100 hours a month in their Bookkeeping and Credit departments. Order Processing staff also recaptured 15 hours of work time per week.
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DocuWare helped Endangered Wildlife Trust digitize and automate its document management. The non-profit faced slow, manual processes for procurement and... accounting. DocuWare replaced Excel forms and email approvals with digital workflows and secure archiving. Integration with SharePoint and Sage Intacct made adoption easy and data transfer automatic. The team now tracks approvals in real time and spends less time on admin. This lets them focus more resources on wildlife conservation.
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Fletcher Jones Motorcars had too many paper files and not enough office space. Employees had trouble finding documents, and storing... paper cost $40,000 a year. They used DocuWare to scan and store sales and repair documents electronically. Now, employees can find information quickly online. The company saved money, improved customer service, and gained more office space. Job satisfaction and productivity also went up.
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DocuWare IDP helped Piening Personal automate data import from many time tracking systems. Before, staff entered data by hand or... used rule-based tools that needed constant updates. The AI-based solution now extracts complex data, saving time and reducing stress for employees. About 1,000 documents are processed monthly, with 200 being especially complex. The system triggers manual checks only when needed, cutting manual work and easing peak season overloads.
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DocuWare helped Quick Custom Intelligence save $40,000 a year by automating document management. The company digitized employee onboarding, payroll, and... legal workflows. DocuWare replaced manual filing and enabled remote access to documents. QCI now manages over 15,000 documents in the cloud and adds 500 more each month. Integration with NetSuite improved efficiency for their finance and HR teams.
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DocuWare Intelligent Document Processing (IDP) helped Piening Personal automate the extraction of data from time tracking documents. Before, the company... relied on manual entry and rule-based systems, which were slow and needed constant updates. With DocuWare IDP, the AI learns and improves, reducing routine work and saving time for staff. The system now processes about 1,000 documents each month, with only the most complex cases needing manual checks. This solution helps Piening Personal handle payroll peaks and improves billing efficiency.
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HVVG manages a network of assisted living and nursing home facilities. They had slow and error-prone invoice processing with lots... of manual work. They used DocuWare Cloud with AI-based Intelligent Document Processing to digitize and automate their processes. The new system reads and indexes invoices automatically, reducing manual work. HVVG saved almost 70 percent of the time spent on invoice processing. Employee adoption of the new system was high.
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Sport Auto Plus GmbH is a car rental start-up in Germany. They wanted to digitalize all their processes to grow... quickly. They used DocuWare Cloud and Intelligent Document Processing to manage documents and automate workflows. The system helps process invoices and traffic violations, even with many document types. After six months, they received over 3,000 orders and had about 1,000 vehicles on the road. The IDP solution now recognizes 90% of data from scanned documents.
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