M-files Overview

This is a summary of the comprehensive capabilities and benefits of M-files based on over 3152 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

M-files, DocuWare, Alfresco ECM, Egnyte, Laserfiche, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if M-files is right for your needs? Our Cuspera AI engine can evaluate how M-files fits your specific business needs, industry, and context. Get your personalized assessment report today.

M-files supports business activities such as:

  • Workflow Management
  • Sales Document Management
  • Content Management
  • Collaboration
  • Communication Management

M-files can help you with many business goals, such as Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Acquire Customers, Improve ROI, Improve Efficiency, etc. As a solution, M-files's capabilities include Templates, Recording, Personalization, etc.

M-files was founded in 2001. Information Technology and Services Vertical is its biggest customer base.

Reviews

"We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regula...tory requirements. " - Florian Neuböck

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using M-files.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Grow Market Share
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve Visibility
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Sales Document Management , Content Management , as the business use cases that they have been most satisfied while using M-files.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.79/5 ★

Read Reviews (283)

"...Work flow engin and configuration very esay using virtual designer to do that...."
Sales Document Management

4.76/5 ★

Read Reviews (193)

"...Easy creation of templates can allows merging of the metadata into a document even allowing for signatures to be merged into document as well...."
contract management

4.72/5 ★

Read Reviews (74)

"...With M-Files, real estate companies can expedite growth and eliminate bottlenecks by quickly and effectively processing documents such as contracts, sales reports, surveys, appraisals, titles, leases and more. ..."
digital signature

4.77/5 ★

Read Reviews (48)

"...We integrate with several electronic signature solutions to allow you to use the solutions of your choice. ..."
document sharing

4.81/5 ★

Read Reviews (42)

"...With M-Files, you can effortlessly share documents with your colleagues and external parties, while keeping all work streamlined and organized...."
proposal & quote management

4.65/5 ★

Read Reviews (27)

"...With M-Files we believe we have increased the value of our company by having all information assembled one place, using standard workflows for all processes including opportunity management, making proposals and contracts using templates and in general just being on top of all information in our company...."
Content Management

4.91/5 ★

Read Reviews (125)

"...Learned what we did and did not want in a Document/Content Management Solution...."
content sharing

4.83/5 ★

Read Reviews (48)

"...They were struggling finding documents and sharing them, as they had several places to store data...."
searching for content

4.65/5 ★

Read Reviews (7)

"...I also like the ease of retrieving content using the search feature...."
content curation

4.16/5 ★

Read Reviews (2)

"Electricity distribution company Caruna invests in digital services and develops intelligent information management system with the help of M-Files."
PEER EXPERIENCES
Workflow Management

4.79/5 ★

Read Reviews (283)

"...Work flow engin and configuration very esay using virtual designer to do that...." Peer review by Hamed M, Implementation Manager, Information Technology and Services
Sales Document Management

4.76/5 ★

Read Reviews (193)

"...Easy creation of templates can allows merging of the metadata into a document even allowing for signatures to be merged into document as well...." Peer review by Karla C., Computer Software
contract management

4.76/5 ★

Read Reviews (74)

digital signature

4.76/5 ★

Read Reviews (48)

document sharing

4.76/5 ★

Read Reviews (42)

proposal & quote management

4.76/5 ★

Read Reviews (27)

Content Management

4.91/5 ★

Read Reviews (125)

"...Learned what we did and did not want in a Document/Content Management Solution...." Peer review by Corey M., Operations Manager
content sharing

4.91/5 ★

Read Reviews (48)

searching for content

4.91/5 ★

Read Reviews (7)

content curation

4.91/5 ★

Read Reviews (2)

40+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3152 insights from peers and experts to help you assess how these M-files use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Florian Neuböck

Senior Project Manager

OMV

We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck

Ian Norman

Technology Director

Crowe UK

The lack of collaboration between offices and functions is now a thing of the past. M-Files has been an important tool in solving this problem. Testimonial By Ian Norman

Kristin McIntosh

Project Research Officer

Newark & Sherwood Homes

The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen searching for information, you have got time to s...peak to your customers.

Testimonial By Kristin McIntosh
CUSTOMERS TESTIMONIALS

Florian Neuböck

Senior Project Manager

OMV

We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck

Ian Norman

Technology Director

Crowe UK

The lack of collaboration between offices and functions is now a thing of the past. M-Files has been an important tool in solving this problem. Testimonial By Ian Norman

Kristin McIntosh

Project Research Officer

Newark & Sherwood Homes

The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen searching for information, you have got time to s...peak to your customers.

Testimonial By Kristin McIntosh

Case Studies

COMPANY CASE STUDIES
Case Study RSM Hungary

How RSM utilizes M-Files to automate their processes, enforce information control, and enable superior client experiences.

Read More
Case Study Bridges Trust

How Wealth management firm implements M-Files to reduce time spent seeking client data, protect that data, and streamline the flow of document storage.

Read More
Case Study Plan International

Non-profit organization Plan International achieves efficient management of documents and processes throughout the organization using M-Files.

Read More

Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

DocuWare, Alfresco ECM, Egnyte and Laserfiche are popular alternatives for M-files.

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.

Popular Business Setting

for M-files

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used M-files to Enhance customer relationships and Enter new markets internationally or locally

Peer and Expert Opinion on Features

for M-files

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.86/5 ★

Read Reviews (54)
Recording

4.32/5 ★

Read Reviews (51)
Personalization

3.26/5 ★

Read Reviews (48)
Alerts: popups & Notifications

3.94/5 ★

Read Reviews (24)
Feedback surveys

3.87/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Templates

4.86/5 ★

Read Reviews (54)
Recording

4.32/5 ★

Read Reviews (51)
Personalization

3.26/5 ★

Read Reviews (48)
Alerts: popups & Notifications

3.94/5 ★

Read Reviews (24)
Feedback surveys

3.87/5 ★

Read Reviews (13)

IT and Other Capabilities

for M-files

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (289)
Data Export

4.04/5 ★

Read Reviews (153)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5 ★

Read Reviews (289)
Data Export

4.04/5 ★

Read Reviews (153)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.69/5 ★

Read Reviews (22)
Chat Support

3.69/5 ★

Read Reviews (20)
Phone Support

3.56/5 ★

Read Reviews (22)
24/7 Support

3.51/5 ★

Read Reviews (279)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.69/5 ★

Read Reviews (22)
Chat Support

3.69/5 ★

Read Reviews (20)
Phone Support

3.56/5 ★

Read Reviews (22)
24/7 Support

3.51/5 ★

Read Reviews (279)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (81)
Analytics

4.53/5 ★

Read Reviews (208)
Custom Reports

4.24/5 ★

Read Reviews (253)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5 ★

Read Reviews (81)
Analytics

4.53/5 ★

Read Reviews (208)
Custom Reports

4.24/5 ★

Read Reviews (253)

Software Failure Risk Guidance

?

for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

Vendor Profile Details

Company Name

M-files

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Financials

SERIES B