M-files Overview

M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using M-files.

Other use cases:

  • Collaboration
  • Communication Management
  • Engagement Management
  • Competitive Intelligence
  • Training & Onboarding
  • Compliance & Governance
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using M-files.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Grow Market Share
  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve Visibility
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Launch New Products
See all business priorities See less business priorities

M-files Use-Cases and Business Priorities: Customer Satisfaction Data

M-files's features include Templates, Recording, Personalization, etc. and M-files support capabilities include AI Powered, Email Support, Chat Support, etc. also M-files analytics capabilities include Analytics, and Custom Reports.

Reviews

"We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regula...tory requirements." - Florian Neuböck

Peer review evidence (same sources as the product rating summary)

"...It is a solid choice, to my knowledge there isn't anything else with the same metadata/relationship based system that also includes things like versioning, permissions, workflows, in such an integrated manner...." Peer review by Fay D, Information Architect, Computer Software
"...You can share documents with your colleagues, your teammates, anybody you want...." Peer review by Verified Reviewer, Retail
"...Easy to search and find content - good on mobile phone...." Peer review by User

M-files, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for M-files

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

M-files is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

M-files Customer wins, Customer success stories, Case studies

How does M-files address your Workflow Management Challenges?

What makes M-files ideal for Sales Document Management?

What benefits does M-files offer for Content Management?

What benefits does M-files offer for Collaboration?

Why is M-files the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
M-files testimonial

Florian Neuböck

Senior Project Manager

OMV

We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck
M-files testimonial

Kristin McIntosh

Project Research Officer

Newark & Sherwood Homes

The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen searching for information, you have got time to s...peak to your customers.

Testimonial By Kristin McIntosh
M-files testimonial

TK Elevator

Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date

Testimonial By TK Elevator
CUSTOMERS TESTIMONIALS
M-files testimonial

Florian Neuböck

Senior Project Manager

OMV

We did not want a complex ECM system that our employees would not use, and this is why we selected M-Files. M-Files is not only very easy to use, but it’s also easy to configure and administer in a manner that enables us to comply with strict regulatory requirements. Testimonial By Florian Neuböck
M-files testimonial

Kristin McIntosh

Project Research Officer

Newark & Sherwood Homes

The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen searching for information, you have got time to s...peak to your customers.

Testimonial By Kristin McIntosh
M-files testimonial

TK Elevator

Our customer was managing hundreds of documents for any given project, and documents ended up in a physical file folder that was moved from department to department. “We now manage almost one million documents with M-Files. We have eliminated more than 13 physical handoffs of documents, and we have... saved $1.5 million to date

Testimonial By TK Elevator
 

M-Files powers Odevo's automated contract workflows - FinTech Global

Odevo has selected M-Files to automate its contract management processes, enhancing efficiency across procurement, HR, IT, and financial operations. M-Files' AI-powered platform, including its genera...tive AI assistant, will streamline Odevo's document workflows, reduce business risk, and support global scalability. This collaboration aligns with Odevo's broader AI strategy, offering secure, configurable solutions for international operations.

Read on →
 

Farmers Alliance Selects M-Files to Transform Document Management with AI and Automation | M-Files

Farmers Alliance Mutual Insurance has chosen M-Files to upgrade its document management system using AI and automation. The M-Files platform will enhance productivity by integrating documents with bu...siness processes and improving search capabilities. This adoption aims to streamline operations, reduce business risks, and improve customer experiences by providing real-time, context-aware assistance.

Read on →
 

Whirlwind Steel Builds for the Future with Digital Transformation Powered by M-Files | M-Files

Whirlwind Steel has adopted M-Files' knowledge work automation platform to enhance document management and automate workflows, supporting its rapid expansion. The platform integrates with Microsoft A...zure applications, providing lifecycle management, version control, and compliance automation. This adoption has increased workflow efficiency by 70%, reduced errors, and ensured compliance, aiding Whirlwind Steel's digital transformation and growth.

Read on →
 

DEMGY - Manufacturing - Medium

France

DEMGY uses M-Files as a single source of information. This helps them streamline operations and improve productivity. M-Files also boosts collaboration across teams. DEMGY sees better efficiency with... all information in one place. The platform supports their manufacturing processes. They rely on M-Files for organized and secure document management.

 

Duret Immobilier - Real Estate - Small

France

M-Files helped Duret Immobilier improve document management. The company automated core real estate business activities. This led to better efficiency and higher productivity. M-Files made it easier ...to handle documents and workflows. Duret Immobilier now works faster and with fewer errors. The team can focus more on important tasks.

 

Den Hollander Bouwadvies & Ontwerp - Construction - Small

Netherlands

M-Files helped Den Hollander Bouwadvies & Ontwerp improve project documentation and communication. The company saw time savings and fewer errors after using the platform. M-Files gave better insights... into project information. The solution made it easier to manage documents and share updates. Den Hollander now works more efficiently on projects.

How To Share Information From M-Files

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Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

The M-Files solution is metadata based, repository neutral, and intelligent. That means that users can find data based on what it is, not where it's stored. Users can see information in context automatically, regardless of its system of origin. There is no need to worry about data migration - keep everything exactly where it is and access it instantly. M-Files is an intelligent solution that connects to all data repositories. M-Files allows access to information offline with a mobile device. Users can easily share it with anyone and add workflows to automate business processes.

M-Files allows users to configure the platform or use templates to support general use cases. Additionally, several add-ins and APIs help to configure it just the way needed. Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.
lightning

Peers used M-files for workflow management and sales document management

M-files Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (81)
Analytics

4.53/5

Read Reviews (208)
Custom Reports

4.24/5

Read Reviews (253)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (81)
Analytics

4.53/5

Read Reviews (208)
Custom Reports

4.24/5

Read Reviews (253)

M-files Integrations

M-files integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

M-Files Corporation News

Product

M-Files Context-First Document Management System Delivers Over 300% ROI with Trusted, Governed, and AI-Ready Information According to New TEI Study

M-Files' context-first document management system delivers a 301% ROI and $8 million in net present value over three years, according to a Forrester Consulting study. The system enhances AI-powered workflow efficiency, document filing speed, and document search capabilities by integrating metadata and business context. This approach supports more accurate AI outputs and streamlines processes across various industries.

Product

M-Files: fixing the context gap in quality management

M-Files addresses the fragmentation in quality management systems with its solution, M-Files for Quality. This platform connects documents, CAPAs, audits, and training records into a unified system, enhancing audit readiness and reducing operational friction. It aims to replace traditional QMS platforms that fail to integrate essential quality processes.

Product

M-Files Launches New Tax Advisory, Quality, and Contract Solutions

M-Files has launched three new applications: M-Files for Tax Advisory, M-Files for Quality, and M-Files for Contracts. These solutions are designed to enhance document management by leveraging AI-native architecture and enterprise knowledge graphs. They aim to improve efficiency, compliance, and risk management across various industries, including tax, manufacturing, and contract management.

Product

M-Files Launches New Tax Advisory, Quality, and Contract Solutions

M-Files has launched three new applications: M-Files for Tax Advisory, M-Files for Quality, and M-Files for Contracts. These solutions are designed to enhance document management in specific industries, offering features like automated workflows and compliance support. Built on M-Files' AI-native architecture, these applications aim to improve productivity and governance, supporting M-Files' strategy to expand its industry-specific offerings.

M-Files Corporation Profile

Company Name

M-Files Corporation

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Financials

SERIES B