Search Your Reports For Vendors

Searching...

Your Reports For Vendors

Home Content Management Systems M-files

M-files: Use-Cases, Insights and Reviews | 2025 Cuspera

4.4 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3152)

Intelligent Information Management Solutions

AI Powered

M-files Overview

M-Files offers a metadata-driven document management platform. Businesses gain a leading edge with M-Files' innovative solutions.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using M-files.

Other use cases:

Collaboration
Communication Management
Engagement Management
Competitive Intelligence
Training & Onboarding
Compliance & Governance
Customer Case Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using M-files.

Other priorities:

Acquire Customers
Improve ROI
Improve Efficiency
Improve Internal Communications
Improve Digital And Social Presence
Scale Best Practices
Grow Market Share
Increase Sales & Revenue
Establish Thought Leadership
Improve Visibility
Improve Stakeholder Relations
Manage Risk
Improve Consistency
Launch New Products

See all business priorities See less business priorities

M-files Use-Cases and Business Priorities: Customer Satisfaction Data

M-files's features include Templates, Recording, Personalization, etc. and M-files support capabilities include AI Powered, Email Support, Chat Support, etc. also M-files analytics capabilities include Analytics, and Custom Reports.

Reviews

"We live in a world that is work from anywhere, anytime, on any device. The ability to do mobile, to do web, to work offline are all big pluses for us." - Horne

M-files, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for M-files

Top Industries

Information Technology and Services
Computer Software
Automotive

Popular in

Small Business
Mid Market
Large Enterprise

M-files is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on M-files Use Cases

How does M-files facilitate Workflow Management?

The system enables automation of document workflows, which facilitates streamlined and efficient processes. Features such as permission management, version control, and mobile access contribute to this efficiency. Workflow construction can be challenging, and lacks comprehensive validation functionality.

"...Specify desired functionalities (object types, metadata fields, permissions, workflows, training, notifications, etc.) in detail at project start and agree upon a fixed timetable for the implementation of desired functionalities...." Peer review by Jussi T, Quality Specialist

What makes M-files ideal for Sales Document Management?

M-Files provides document management capabilities for various business processes, including contract lifecycle management, human resources, and invoice processing. It offers features such as version control, mobile access, e-signature capabilities, automated workflows, and document templates. While M-Files has been lauded for its functionality, it currently lacks built-in electronic and digital signature capabilities.

"...We're always looking to find other ways to make the speed and accuracy of the quotes better using the M-Files system...." Peer review by Lee Lloyd, Sales Director, Spirit Circuits

How efficiently Does M-files manage your Content Management?

M-Files is a content management tool that enables users to organize, manage, and track documents and information. The tool facilitates document sharing, co-authoring, and collaboration with colleagues and external parties, streamlining workflow and document management. M-Files's effectiveness is limited by its dependence on user action for initiating document sharing.

"...The partnership stems from a new business proposal that Fusion5 put together for the Port of Tauranga in New Zealand, which was looking for a solution to manage content and information stored across multiple systems and repositories in a unified manner. ..." M-Files announces partnership with Fusion5

How efficiently Does M-files manage your Collaboration?

M-Files facilitates collaboration among teams by providing co-authoring features, check-in/check-out tools, and seamless file sharing across different documents and employees. The platform allows for knowledge management, online collaboration, and content and data management. M-Files is limited by its lack of collaborative features like Web or Office365 integration.

"...The presentation and demonstration of M-Files by The One/GeONE at our office was the decisive factor in making our decision...." Peer review by Yde Bleeker, Business Process Management Advisor and Project Manager, Lucas Onderwijs

What benefits does M-files offer for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well M-files solved their Content Management Systems needs. Cuspera uses 3152 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Horne	We live in a world that is work from anywhere, anytime, on any device. The ability to do mobile, to do web, to work offline are all big pluses for us. Testimonial By Horne
Jim Ashmore Director of Operations Southern Hills Title	Being able to provide factual evidence in a matter of seconds is so important. Not only does this help with customer satisfaction, but it alleviates stress for our staff. Testimonial By Jim Ashmore
Alexia Reedy Legal Projects Administrator REA	The team can put in a few keywords and find whatever documents are on file, easily sort through them, and quickly find out everything they need about the piece of advice. Testimonial By Alexia Reedy

CUSTOMERS	TESTIMONIALS
Horne	We live in a world that is work from anywhere, anytime, on any device. The ability to do mobile, to do web, to work offline are all big pluses for us. Testimonial By Horne
Jim Ashmore Director of Operations Southern Hills Title	Being able to provide factual evidence in a matter of seconds is so important. Not only does this help with customer satisfaction, but it alleviates stress for our staff. Testimonial By Jim Ashmore
Alexia Reedy Legal Projects Administrator REA	The team can put in a few keywords and find whatever documents are on file, easily sort through them, and quickly find out everything they need about the piece of advice. Testimonial By Alexia Reedy

Case Studies

Real Estate

Case Study eQ

M-Files' metadata-driven document management platform has made the real estate business more efficient by speeding up and simplifying data retrieval.

Read more →

Manufacturing

CASE STUDY METTEN Stein+Design GmbH & Co KG

M-Files helped METTEN Stein+Design automate invoice processing. The company used to take up to seven days to process invoices. Now, it only takes one day. Employees can access documents from anywhere.... The switch to digital cut costs and reduced errors. Automated data capture improved accuracy and efficiency.

Read more →

Non-Profit Organization Management

Case Study Plan International

Non-profit organization Plan International achieves efficient management of documents and processes throughout the organization using M-Files.

Read more →

Non-Profit Organization Management

Case Study Meals on Wheels

Non-profit organization – Meals on Wheels SA – automate their invoice program and save thousands of dollars using M-Files

Read more →

Financial Services

Case Study Bridges Trust

How Wealth management firm implements M-Files to reduce time spent seeking client data, protect that data, and streamline the flow of document storage.

Read more →

Manufacturing

CASE STUDY UPM

UPM improved efficiency and collaboration with M-Files, achieving streamlined content management and workflow automation, enhancing productivity across their manufacturing operations.

Read more →

Video

How To Share Information From M-Files

Video Thumbnail

Frequently Asked Questions(FAQ)

for M-files

What is M-files?

M-Files is an Intelligent Information Management System that helps enterprises find, share, and secure documents and information. The solution is suitable for small and large businesses in multiple industries.

The M-Files solution is metadata based, repository neutral, and intelligent. That means that users can find data based on what it is, not where it's stored. Users can see information in context automatically, regardless of its system of origin. There is no need to worry about data migration - keep everything exactly where it is and access it instantly. M-Files is an intelligent solution that connects to all data repositories. M-Files allows access to information offline with a mobile device. Users can easily share it with anyone and add workflows to automate business processes.

M-Files allows users to configure the platform or use templates to support general use cases. Additionally, several add-ins and APIs help to configure it just the way needed. Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links.

What is M-files used for?

M-files is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Workflow Management, Sales Document Management and Content Management .

What are the top features of M-files?

Templates, Recording and Personalization are some of the top features of M-files.

Who uses M-files?

M-files is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are M-files alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), Hyland Governance and IntelligenceBank are popular alternatives for M-files.

Where is M-files located?

M-files is headquartered at 6400 International Parkway, Suite 2500 Plano, TX 75093.

lightning

Peers used M-files for workflow management and sales document management

M-files Competitors

More M-files Alternatives...

M-files Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (81)
Analytics	4.53/5 ★ Read Reviews (208)
Custom Reports	4.24/5 ★ Read Reviews (253)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (81)
Analytics	4.53/5 ★ Read Reviews (208)
Custom Reports	4.24/5 ★ Read Reviews (253)

M-files Integrations

M-files integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.16/5 ★

Read Reviews (289)

Data Export

4.04/5 ★

Read Reviews (153)

Templafy

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Scrive

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for M-files

Overall Risk Meter

Low Medium High

Top Failure Risks for M-files

M-Files Corporation News

Partnership 25/08/2025

M-Files and Microsoft 365 unite for AI-ready document tools - FinTech Global

M-Files has enhanced its partnership with Microsoft by integrating its content management capabilities with Microsoft 365's SharePoint Embedded. This allows content to be stored natively in Microsoft 365, combining M-Files' metadata and compliance features with Microsoft's collaboration and AI tools. The integration benefits sectors like accounting and manufacturing by enabling AI-driven insights and secure document management.

Read more →

Customer 20/08/2025

Whirlwind Steel Builds for the Future with Digital Transformation Powered by M-Files | M-Files

Whirlwind Steel has adopted M-Files' knowledge work automation platform to enhance document management and automate workflows, supporting its rapid expansion. The platform integrates with Microsoft Azure applications, providing lifecycle management, version control, and compliance automation. This adoption has increased workflow efficiency by 70%, reduced errors, and ensured compliance, aiding Whirlwind Steel's digital transformation and growth.

Read more →

Customer 20/08/2025

Farmers Alliance Selects M-Files to Transform Document Management with AI and Automation | M-Files

Farmers Alliance Mutual Insurance has chosen M-Files to upgrade its document management system using AI and automation. The M-Files platform will enhance productivity by integrating documents with business processes and improving search capabilities. This adoption aims to streamline operations, reduce business risks, and improve customer experiences by providing real-time, context-aware assistance.

Read more →

Executive 20/08/2025

Matt Marriott Appointed M-Files' Chief Revenue Officer | M-Files

M-Files has appointed Matt Marriott as Chief Revenue Officer to enhance its global sales and go-to-market strategy. With over 25 years of experience in the software industry, Marriott aims to drive M-Files' growth and strengthen its position in knowledge work automation. His previous roles include senior leadership positions at IBM, Acoustic, CyberRes, and Quest Software.

Read more →

M-Files Corporation Profile

Company Name

M-Files Corporation

Company Website

https://www.m-files.com/

Year Founded

2001

HQ Location

6400 International Parkway, Suite 2500 Plano, TX 75093

Employees

251-500

Social

Financials

SERIES B