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Compare LogMeIn Rescue vs Jira Service Management

Comparison Summary

For LogMeIn Rescue vs Jira Service Management comparison, Our AI algorithm looked at 2139 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using LogMeIn Rescue and Jira Service Management to solve their respective business needs.

Pros and cons of LogMeIn Rescue and Jira Service Management

LogMeIn Rescue is more suited to businesses that require Helpdesk Management and Collaboration where as Jira Service Management is focused towards Helpdesk Management and Workflow Management .

logo LogMeIn Rescue

Focus area

Software Failure Risk

  • low

logo Jira Service Management

Focus area

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

Jira Service Management | flexible, collaborative ITSM solution...

Age

2003

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

38

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction




engagement management

engaging and following up


conference call management


customer feedback management

measuring customer satisfaction


generation of new leads



contact list management


content management


workflow management


lifetime value management


training & onboarding


sales document management


sales call management

meeting management


communication management

sending & publishing communications


products & pricelist management


knowledge management


community building


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more
  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting