Freshsales vs. Unanet CRM by Cosential: Comparing Best CRM Solutions 2026
Overview: Freshsales and Unanet CRM by Cosential as CRM Category solutions.
Freshsales:
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Unanet CRM by Cosential:
Unanet-CRM-by-Cosential allows project-based businesses to manage the entire customer lifecycle. Pursuit through final invoicing is streamlined effectively.
Freshsales and Unanet CRM by Cosential: Best activities based on customer satisfaction
Applying your context and needs changes the comparison
Freshsales in Action: Unique Use Cases
What solutions does Freshsales provide for Engagement Management?
Freshsales helps businesses track customer engagement and follow-up activities. The platform allows users to schedule emails, monitor website activity, and manage customer interactions. However, Freshsales’ segmentation tool is limited, which makes it difficult to effectively distribute content to specific customer groups.
How does Freshsales address your Communication Management Challenges?
Freshsales provides a comprehensive communication management system, allowing users to send and track emails, make phone calls, and manage interactions all in one platform. Users can track email opens, clicks, and replies, send personalized bulk emails, and generate reports on communication activities. While Freshsales offers robust communication capabilities, it lacks dynamic filtering for reports, which could improve data analysis.
How does Freshsales address your Workflow Management Challenges?
Freshsales helps manage sales workflows automatically. The software makes it easy to create and use workflows. While Freshsales helps businesses automate many tasks, some advanced features may require third-party tools.
What Are the key features of Freshsales for Lead Management?
Freshsales provides a simple yet powerful way to manage leads and deals. It helps organize and track leads, schedule correspondence, and manage the sales process. It offers limited capabilities for managing renewals and upsells.
Unanet CRM by Cosential in Action: Unique Use Cases
Why is Unanet CRM by Cosential the best choice for Business Development?
Cosential Business Development streamlines business development processes for Architecture, Engineering, and Construction (AEC) firms by providing a centralized platform for managing customer relationships, tracking project lifecycles, and automating proposal development. The solution is tailored to AEC best practices, enabling cross-functional teams to improve efficiency and productivity. The mobile app, however, has limitations that may hinder its use by some users.
"...Her background on construction business development and marketing made her extremely intuitive about our needs...."
Peer review by Carolyn A
Why is Unanet CRM by Cosential the best choice for Contact List Management?
Unanet CRM, formerly known as Cosential, provides comprehensive contact management. nIt consolidates client, contact, marketing opportunity, personnel, and project information.nThis centralized system facilitates a comprehensive understanding of client relationships and history.
What benefits does Unanet CRM by Cosential offer for Training & Onboarding?
Cosential provides training and onboarding support for users to effectively implement and utilize the software. The platform offers online scheduling capabilities, allowing users to quickly access training sessions based on their availability. The training program focuses on business development and marketing functions, with a limited scope for commercial real estate specific modules.
"...I can quickly schedule my training online by looking at my trainer's calendar, so if I have an hour free I can make good use of my time, and with one click it's in my outlook...."
Peer review by Karen B., Director of Marketing, Construction
Integrations
Ecosystem partners each product commonly connects with.
Freshworks has secured the FedRAMP 'In Process' designation for its AI-powered service operations platform, Freshservice. This listing on the FedRAMP Marketplace allows federal agencies to evaluate the platform, positioning Freshworks to tap into the $102 billion federal IT market. The platform, hosted on AWS GovCloud, aims to automate workflows and unify service delivery, promising rapid deployment.
Unanet Expands ChampTM Agents, powered by Wyatt, Across Its ERP and CRM ...
Unanet has expanded the availability of its AI-powered Champâ„¢ Agents, powered by Wyatt, across its ERP and CRM products, including Unanet AEC CRM and Unanet GovCon ERP. This integration enhances AI-driven project management and workflow automation, providing a consistent AI-first experience for project-based businesses. The expansion reflects Unanet's strategy to integrate AI deeply into its product offerings, facilitating improved project delivery and financial management.