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Compare Freshsales vs Salesmate Sales CRM

Comparison Summary

This comparison report of Freshsales vs. Salesmate Sales CRM is based on a specific set of business needs and context. The comparison uses 11319 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshsales and Salesmate Sales CRM

Freshsales, Salesmate Sales CRM, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

Salesmate Sales CRM focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"Doesn't take long to learn the system. Doesn't feel like you need a tech person or CRM architect to build functions [and we get] more transparency into what is happening with our customers. " - Logan Hansen

"Improved sales effectiveness. It's got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they're using it. Great sales app. " - Robert Allen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshsales

Focus area

Freshsales is better than Salesmate Sales CRM for

Software Failure Risk

  • medium

logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Freshsales for

Software Failure Risk

  • low

About

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Sales CRM Software for Growing Sales Teams

Age

2010

2016

Financials

SERIES H

PRIVATE

Business Need

Total Processes
(we found evidences for)

107

80

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications




contact list management

creating contact list




generation of new leads


sales call management

meeting management



conversion management


lead qualification

lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic


training & onboarding


pipeline management


campaign management

campaign monitoring

campaign analytics






sales document management

proposal & quote management

contract management


promotion management


discount management



social media management

social media analytics


relationship management


business development



customer feedback management

measuring customer satisfaction

measuring net promoter score


account management


products & pricelist management


follower management



performance management








customer case management


segmentation and targeting


relationship marketing



knowledge management


rating and review management



competitive intelligence




lifetime value management


opportunity management


revenue cycle management


sales review & feedback


loyalty management

identify target customers



content management


database marketing



conference call management


touchpoint management



calendar management


billing and invoice management



motivation management


channel management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more
  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting