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CustomerGauge vs Survio: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerGauge vs. Survio is based on a specific set of business needs and context. The comparison uses 1444 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerGauge and Survio

CustomerGauge, Survio, Thematic, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerGauge covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

Survio focuses on Collecting Feedback with Mobile, Market Research, Communication Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerGauge

Focus area

CustomerGauge is better than Survio for

Software Failure Risk

  • medium

logo Survio

Focus area

Software Failure Risk

  • medium

About

Account Experience software for better customer-centric decisions that grow your account faster

Online Survey Software to create surveys easily & get answers fast

Financials

SEED

Business Need

Total Processes
(we found evidences for)

37

24

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program


helpdesk management


lead qualification

lead qualification: technographic


lifetime value management



competitive intelligence


communication management

sending & publishing communications



rating and review management


campaign management



generation of new leads


knowledge management


sales document management



social media management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more
  • Improve efficiency

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • promotions

  • social media

  • website

  • mobile app

  • e-mail

  • print media

  • magazine

  • newsletter

  • Facebook

  • See 7 more
  • mobile

  • promotions

  • social media

  • website

  • mobile app

  • e-mail

  • print media

  • magazine

  • newsletter

  • Facebook

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting