Survio Overview

Survio addresses the challenge of collecting and analyzing customer feedback efficiently. It simplifies the creation of professional surveys, enabling businesses to gather responses across multiple channels. Survio's platform automatically analyzes results, providing data-driven insights that inform decision-making. By integrating into existing workflows, it enhances the ability of teams to act on feedback promptly. The use of BI dashboards further supports data-driven decisions, ensuring businesses can respond effectively to customer needs. Survio's user-friendly interface and multi-channel distribution make it a valuable tool for businesses seeking to understand and improve customer experiences.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Market Research, as the business use cases that they have been most satisfied with while using Survio.

Other use cases:

  • Helpdesk Management
  • Social Media Management
  • Proposal & Quote Management
  • Contract Management
  • Distribution Management
  • Content Sharing
  • International Marketing
See all use cases See less use cases

Business Priorities

Improve Efficiency and Acquire Customers are the most popular business priorities that customers and associates have achieved using Survio.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
See all business priorities See less business priorities

Survio Use-Cases and Business Priorities: Customer Satisfaction Data

Survio works with different mediums / channels such as Mobile.

Survio's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Survio support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Survio analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Based on the experience gained during several user satisfaction surveys, we conclude that Survio is easy and intuitive to be used...." Peer review by Maria P., kustosz

Peer review evidence (same sources as the product rating summary)

"...I'd been searching for an online survey software to get customer feedback about my website and mobile app...." Peer review by Dave Meyer, Campuscene, CampuScene
"...Build and publish online surveys, view results with survey software tool that comes with amazing customer service!..." Survio Online Survey Software
"...Easy-to-use survey software for Customer Satisfaction, Employee Feedback, Market Research and other online questionnaires...." Create Free & Beautiful Survey

Survio, SmileBack, SurveyMethods, Medallia Agent Connect, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Survio helps create surveys quickly and easily, collecting data and generating professional reports. It offers templates, mobile-ready surveys, and multi-channel data collection for deeper respondent insights.

Popular Business Setting

for Survio

Top Industries

  • Education
  • Research
  • Retail

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Survio is popular in Education, Research, and Retail and is widely used by Small Business, Enterprise, and Mid Market.

Survio Customer wins, Customer success stories, Case studies

What makes Survio ideal for Collecting Feedback?

How can Survio optimize your Sending & Publishing Communications Workflow?

How efficiently Does Survio manage your Market Research?

How does Survio address your Helpdesk Management Challenges?

How can Survio optimize your Social Media Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Survio solved their Customer Feedback Management needs. Cuspera uses 715 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Foodora - Food & Beverages - Large

Berlin, Germany

Foodora used Survio to collect feedback from its large network of couriers. The company needed a better way to understand rider needs and improve internal communication. Survio made it easy to gather... data and create clear reports. Couriers now feel more involved and can influence company decisions. This led to higher satisfaction and smoother operations.

 

Fleetcor - Financial Services - Very Large

Atlanta, USA

Fleetcor needed a better way to collect feedback from their B2B fuel card clients. They chose Survio for its easy-to-use, multilingual survey platform. Survio helped Fleetcor run surveys in 11 EU cou...ntries and 6 languages. The platform's reliability and adaptability made it simple to gather insights and improve services. Fleetcor credits Survio with supporting their data-driven decisions and helping them stay ahead in the market.

 

Foodora - Food & Beverages - Large

Berlin, Germany

Foodora used Survio to collect feedback from its large network of couriers. The company needed a better way to understand rider needs and gather data to improve support and engagement. Survio made it... easy to collect and analyze feedback, with clear graphs and the ability to focus on individual responses. Couriers now feel more involved and can influence company decisions. This has led to higher satisfaction and smoother operations for Foodora.

 

Fleetcor - Financial Services - Very Large

Atlanta, USA

Survio helped Fleetcor collect feedback from B2B clients across 11 EU countries. Fleetcor used Survio's survey platform to gather insights in 6 languages. The tool's intuitive design required no trai...ning and was easy to use. Survio's adaptability and reliability supported Fleetcor's data-driven decisions. This helped Fleetcor improve services and maintain its industry leader position.

Foodora - Food & Beverages - Large

Berlin, Germany

Foodora used Survio to collect feedback from its large network of couriers. The company needed a better way to understand rider needs and improve internal communication. Survio made it easy to gather... data and create clear graphs. Couriers now feel more involved and can influence company decisions. This led to higher satisfaction and smoother operations for Foodora.

Fleetcor - Financial Services - Very Large

Atlanta, USA

Fleetcor needed a better way to collect feedback to stay ahead in the B2B fuel card market. They chose Survio for its easy-to-use, multilingual survey platform. Survio helped Fleetcor gather insights... from clients in 11 EU countries and 6 languages. The platform required no training and was reliable for their data-driven projects. Fleetcor improved its services and maintained its industry leader position with Survio.

How to create a survey with Survio

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Survio

What is Survio?

Survio is a survey software for customer satisfaction, employer feedback, market research and other online questionnaires. It helps to improve digital and social presence and improve efficiency.

It a free and easy to use online survey software. Send it to the chosen audience and collect data, sort it and make a professional report. The main advantage of professional online research is to get a deeper knowledge of the respondents.

Its main features include creating an online free survey using templates and designs, mobile-ready surveys, reach respondents via different channels for data collections, analyze and generate the report and much more.

What is Survio used for?

Survio is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Acquire Customers by Collecting Feedback, Sending & Publishing Communications and Market Research .

What are the top features of Survio?

Embedded survey forms, Survey themes library and Personalization are some of the top features of Survio.

Who uses Survio?

Survio is used by Education, Research and Retail among other industries.

What are Survio alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Simplesat are popular alternatives for Survio.

Where is Survio located?

Survio is headquartered at Hlinky 70, Brno, Czech Republic 60300, CZ.
lightning

Peers used Survio for Collecting feedback and sending & publishing communications

Survio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5

Read Reviews (101)
Analytics

4.36/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5

Read Reviews (101)
Analytics

4.36/5

Read Reviews (12)

Software Failure Risk Guidance

?

for Survio

Overall Risk Meter

Low Medium High

Top Failure Risks for Survio

Survio s.r.o. Profile

Company Name

Survio s.r.o.

Company Website

https://www.survio.com/en/

HQ Location

Hlinky 70, Brno, Czech Republic 60300, CZ

Employees

11-50

Social

Financials

SEED