Survio Overview

Survio addresses the challenge of collecting and analyzing customer feedback efficiently. It simplifies the creation of professional surveys, enabling businesses to gather responses across multiple channels. Survio's platform automatically analyzes results, providing data-driven insights that inform decision-making. By integrating into existing workflows, it enhances the ability of teams to act on feedback promptly. The use of BI dashboards further supports data-driven decisions, ensuring businesses can respond effectively to customer needs. Survio's user-friendly interface and multi-channel distribution make it a valuable tool for businesses seeking to understand and improve customer experiences.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Market Research, as the business use cases that they have been most satisfied with while using Survio.

Other use cases:

  • Helpdesk Management
  • Social Media Management
  • Proposal & Quote Management
  • Contract Management
  • Distribution Management
  • Content Sharing
  • International Marketing
See all use cases See less use cases

Business Priorities

Improve Efficiency and Acquire Customers are the most popular business priorities that customers and associates have achieved using Survio.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
See all business priorities See less business priorities

Survio Use-Cases and Business Priorities: Customer Satisfaction Data

Survio works with different mediums / channels such as Mobile.

Survio's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Survio support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Survio analytics capabilities include Custom Reports, and Analytics.

Reviews

"...also you can send emails as a newsletter, you also can translate everything. ...." Peer review by Verified Reviewer

Peer review evidence (same sources as the product rating summary)

"...Survio s professional-looking surveys always provide a perfectly suitable solution whether you apply them to Human Resources, Market Research and Customer Satisfaction or use them for organizing events and education...." Peer review
"...Publish a survey on your website, send it via e-mail or promote it on Facebook. ..." Survey Tool Features
"...Do a good research for my study in a very easy way...." Peer review by Albert Jan T., BA, Religious Institutions

Survio, SmileBack, SurveyMethods, Simplesat, Thematic, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Survio helps create surveys quickly and easily, collecting data and generating professional reports. It offers templates, mobile-ready surveys, and multi-channel data collection for deeper respondent insights.

Popular Business Setting

for Survio

Top Industries

  • Education
  • Research
  • Retail

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Survio is popular in Education, Research, and Retail and is widely used by Small Business, Enterprise, and Mid Market.

Survio Customer wins, Customer success stories, Case studies

How can Survio enhance your Collecting Feedback process?

What makes Survio ideal for Sending & Publishing Communications?

What benefits does Survio offer for Market Research?

How can Survio enhance your Helpdesk Management process?

Why is Survio the best choice for Social Media Management?

11 buyers and buying teams have used Cuspera to assess how well Survio solved their Customer Feedback Management needs. Cuspera uses 715 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Fleetcor - Financial Services - Very Large

Survio helps Fleetcor collect feedback from B2B clients in 11 EU countries and 6 languages. Fleetcor uses Survio's survey platform to make data-driven decisions and stay ahead of competitors. The pla...tform is easy to use, requires no training, and supports multilingual surveys. Survio's adaptability and reliability have improved Fleetcor's services and client satisfaction. Fleetcor recommends Survio for businesses needing efficient survey solutions.

Foodora - Food & Beverages - Large

Survio helped Foodora collect feedback from its large base of riders. Foodora needed a way to gather diverse data and understand rider needs. Survio made it easy to collect feedback and show clear gr...aphs. Riders now feel more involved and can influence company decisions. This improved satisfaction and made operations smoother.

Möbelix - Retail - Large

Survio helped Möbelix cut time spent on employee satisfaction surveys by at least 50%. Möbelix switched from paper forms to Survio's online survey platform. The HR team now creates, distributes, and ...analyzes surveys much faster. Automated reports save costs and let one person manage the whole process. Möbelix also customizes survey design and shares surveys on social media.

Fleetcor - Financial Services - Very Large

Survio helps Fleetcor collect feedback from B2B clients in 11 EU countries and 6 languages. Fleetcor needed a reliable survey platform to make data-driven decisions and stay ahead of competitors. Sur...vio's user-friendly design and multilingual support made it easy to implement surveys across their international operations. The platform's adaptability and reliability contributed to the success of Fleetcor's initiatives. Fleetcor recommends Survio for businesses seeking a versatile survey solution.

Foodora - Food & Beverages - Large

Survio helps Foodora collect feedback from its large base of riders. Foodora needed a way to gather diverse data and understand team needs. Survio made it easy to get clear graphs and focus on indivi...dual feedback. Riders now feel more involved and can influence company decisions. This leads to higher satisfaction and smoother operations.

How to create a survey with Survio

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Frequently Asked Questions(FAQ)

for Survio

What is Survio?

Survio is a survey software for customer satisfaction, employer feedback, market research and other online questionnaires. It helps to improve digital and social presence and improve efficiency.

It a free and easy to use online survey software. Send it to the chosen audience and collect data, sort it and make a professional report. The main advantage of professional online research is to get a deeper knowledge of the respondents.

Its main features include creating an online free survey using templates and designs, mobile-ready surveys, reach respondents via different channels for data collections, analyze and generate the report and much more.

What is Survio used for?

Survio is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Acquire Customers by Collecting Feedback, Sending & Publishing Communications and Market Research .

What are the top features of Survio?

Embedded survey forms, Survey themes library and Personalization are some of the top features of Survio.

Who uses Survio?

Survio is used by Education, Research and Retail among other industries.

What are Survio alternatives?

SmileBack, SurveyMethods, Simplesat and Thematic are popular alternatives for Survio.

Where is Survio located?

Survio is headquartered at Hlinky 70, Brno, Czech Republic 60300, CZ.
lightning

Peers used Survio for Collecting feedback and sending & publishing communications

Survio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5

Read Reviews (101)
Analytics

4.36/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5

Read Reviews (101)
Analytics

4.36/5

Read Reviews (12)

Software Failure Risk Guidance

?

for Survio

Overall Risk Meter

Low Medium High

Top Failure Risks for Survio

Survio s.r.o. Profile

Company Name

Survio s.r.o.

Company Website

https://www.survio.com/en/

HQ Location

Hlinky 70, Brno, Czech Republic 60300, CZ

Employees

11-50

Social

Financials

SEED