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Compare CheckMarket Survey vs SurveyMonkey CX

Comparison Summary

For CheckMarket Survey vs SurveyMonkey CX comparison, Our AI algorithm looked at 1614 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CheckMarket Survey and SurveyMonkey CX to solve their respective business needs.

Pros and cons of CheckMarket Survey and SurveyMonkey CX

CheckMarket Survey is more suited to businesses that require Helpdesk Management and Collecting Feedback where as SurveyMonkey CX is focused towards Collecting Feedback and Campaign Management .

logo CheckMarket Survey

Focus area

Software Failure Risk

  • medium

logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

About

Survey software and services | CheckMarket Survey Tool

Feedback management tool to build a CX program that adapts to customer needs

Age

1999

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

35

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


competitive intelligence



content management


campaign management


rating and review management



conference call management


products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more

Top Channels

Channels Used

  • social media

  • promotions

  • e-mail

  • offline

  • events

  • trade shows

  • phone calls

  • chat

  • causes and charity

  • See 6 more
  • social media

  • promotions

  • e-mail

  • offline

  • events

  • trade shows

  • phone calls

  • chat

  • causes and charity

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting