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Customer Loyalty Management Software 2024: Complete Guide - Page 2

Customer Loyalty is a set of programs designed to encourage loyal customer behavior. In particular, Loyalty Management focuses on promoting repeat purchases by the same customer, whether of the same product, or of allied products and services, or even of other products offered by the company. In practice, Loyalty Management involves the design and implementation of processes – both, internal to the business, and where the business interfaces with customers - that enable loyal customer behavior. Lately, rewarding customers for a desirable non-purchase activity such as signing up for newsletters, endorsing the brand on social media, attending brand events, etc. have also been brought under loyalty management’s purview.

Learn why Loyalty Programs are important for your business and how to choose the right software.

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Updated By Cuspera

Last updated: Sep 27, 2024

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196 Customer Loyalty Management Software

RepeatRewards Icon

RepeatRewards

4.41
★★★★★
★★★★★

Loyalty Management Platform to turn loyal customers into spokespeople and reward them for it

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RepeatRewards is a full-service, omnichannel marketing provider that offers effective and affordable customer loyalty software solutions. RepeatRewards' multi-channel marketing and customer loyalty management platform provides businesses with the tools they need to grow the business.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Engagement management
Top Features : Gamification,Rewards,Micro customer segmenting

Vendor: RepeatRewards

Company Size: NA

HQ Location: 6321 Bury Drive STE 19 Eden Prairie, MN 55346

RoboRewards Icon

RoboRewards

4.00
★★★★★
★★★★★

Automates marketing and increases customer base, purchase frequency and purchase volume

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RoboRewards customer loyalty reward program software helps businesses to grow customer loyalty and white label partners looking to resell the software. It helps to acquire customers and increases ROI.

Highlights
Top Business Usecases : Loyalty management,Social media management,Scheduling post to social media
Top Features : Gamification,Rewards,Feedback surveys

Vendor: RoboRewards, Inc

Company Size: 11-50

HQ Location: 4003 Fee Fee Road Suite #102, St. Louis, MO , 63044, US

Financials: PRIVATE

Punchh Platform Icon

Punchh Platform

3.85
★★★★★
★★★★★

Punchh | Platform

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PunchhPlatform is a loyalty and engagement platform that enables brands to deliver omnichannel customer loyalty programs instore and online. It helps to increase customer lifetime value and increase sales and revenue.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Personalization,Rewards,Gamification

Vendor: Punchh, Inc.

Company Size: 251-500

HQ Location: San Mateo, California

Financials: SERIES B

Voyado Icon

Voyado

4.00
★★★★★
★★★★★

A customer experience platform made for e-com and retailers

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Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Campaign management
Top Features : Personalization,Gamification,Rewards

Vendor: Voyado AB

Company Size: 101-250

HQ Location: Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE

Financials: PRIVATE

Rapidgator Icon

Rapidgator

4.00
★★★★★
★★★★★

Collaboration and productivity enabler software providing File Hosting and File Sharing Service

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Rapidgator is a File hoster and File sharing Software that allows its clients to store and share files through cloud storage that can easily be managed anytime and anywhere as long as there is an internet connection. It also helps to hasten the work of the user as drag and drop functions are available to upload files easily, and the search function is also provided to allow immediate access to files. It secures the files uploaded by hiding from others until the file download link is shared with someone else.

Highlights
Top Business Usecases : Sales document management,Contract management,Advertisement
Top Features : Alerts: popups & Notifications,Personalization

Vendor: Rapidgator

Company Size: NA

HQ Location: San Francisco, California

Financials: NA

i2c Icon

i2c

4.00
★★★★★
★★★★★

Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce

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I2c drives innovation to the global digital payments and open banking industry with a multi-function platform built for endless possibilities. It enables clients to dynamically configure payment solutions with unparalleled flexibility, agility and performance while maintaining highly secure and reliable payments.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Campaign management
Top Features : Personalization,Rewards,Gamification

Vendor: i2c Inc

Company Size: 1001-5000

HQ Location: 100 Redwood Shores Parkway, Suite 100, Redwood City, CA 94065, US

Financials: PRIVATE

smile.io Icon

smile.io

4.42
★★★★★
★★★★★

Loyalty programs for small businesses

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Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Smile Inc.

HQ Location: 305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA

CrowdTwist Icon

CrowdTwist

4.42
★★★★★
★★★★★

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

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CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Gamification,Rewards,Personalization

Vendor: Oracle Corporation

Founded: 1977

Company Size: 10001+

HQ Location: 500 Oracle Parkway Redwood Shores, CA 94065

Financials: IPO

FellaFeeds Icon

FellaFeeds

4.00
★★★★★
★★★★★

Create customized feedback app to collect feedback and survey from the customer

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FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas.

Highlights
Top Business Usecases : Loyalty management,Customer feedback management,Customise loyalty program
Top Features : Feedback surveys,Alerts: popups & Notifications,Rewards

Vendor: FellaFeeds

Company Size: 1-10

HQ Location: SAS Tower B, Medicity, Sector 38, Gurgaon , Haryana 122003, IN

Financials: PRIVATE

Paytronix Icon

Paytronix

4.16
★★★★★
★★★★★

Customer Engagement and Loyalty Programs for Restaurants & Retail Chains to create the best rewards program for your business

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Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Gamification,Rewards,Personalization

Vendor: Paytronix Systems, Inc.

Company Size: 51-100

HQ Location: Newton, MA

Financials: PRIVATE

SpotOn Loyalty Icon

SpotOn Loyalty

4.08
★★★★★
★★★★★

Loyalty Program to Turn New Customers into Regulars

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SpotOn Loyalty provides Integrated Business Solutions that help small and medium-sized businesses retain customers via customizable rewards.

Highlights
Top Business Usecases : Loyalty management,Campaign management,Digital marketing
Top Features : Rewards,Gamification,Personalization

Vendor: SpotOn

Company Size: 501-1,000

HQ Location: 500 W Madison St, Chicago, Illinois 60661, US

Financials: PRIVATE

LoyaltyXpert Icon

LoyaltyXpert

4.00
★★★★★
★★★★★

Loyalty management platform that connect and engage the business users on one platform

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LoyaltyXpert is a loyalty program solution provider for small, medium and large enterprises enabling customer and employee retention. It can be deployed across industries such as manufacturing, ecommerce, FMCG, Education, Automotive and more and is available as web-based, cloud or mobile solutions.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Dashboard

Vendor: LoyaltyXpert

Company Size: 11-50

HQ Location: 501-503, Binori B Square 1 Nr. Neptune House, Ambli - Bopal Rd, Ahmedabad, Gujarat 380058

Financials: PRIVATE

Velti Icon

Velti

4.00
★★★★★
★★★★★

Intelligence Mobile Marketing to actively engage with the customers through highly targeted (personalized) campaigns

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Velti is a mobile marketing company with expertise in brand awareness and gamified loyalty programs using artificial intelligence and data science. It provides solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Gamification,Rewards,Personalization

Vendor: Velti SA

HQ Location: 62, Kifissias Avenue & Premetis Maroussi, Athens, 15125, GR

Loopy Loyalty Icon

Loopy Loyalty

4.43
★★★★★
★★★★★

Loyalty Software to increase customer loyalty through digital stamp cards

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Loopy Loyalty is a loyalty management software that provides everything required to increase customer loyalty through digital stamp cards. Loopy Loyalty enables users to create digital loyalty cards in simple steps.

Highlights
Top Business Usecases : Loyalty management,Sending & publishing communications,Communication management
Top Features : Rewards,Gamification,Alerts: popups & Notifications

Vendor: Loopy Loyalty

Founded: 2012

Company Size: 11-50

HQ Location: 3D Golden Sun Centre, 59-67 Bonham Strand West, Hong Kong, HK

Financials: NA

Extu Icon

Extu

4.00
★★★★★
★★★★★

Exponential B2B marketing growth

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Extu is a global leader in channel marketing. Extu delivers digital marketing and incentive solutions that boost sales, maximize marketing spend and exponentially grow the channel.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Sales incentive management
Top Features : Gamification,Rewards

Vendor: EXTU, Inc.

Company Size: 51-100

HQ Location: 4170 Ashford Dunwoody Rd NE, #250 Atlanta, GA 30319

Financials: PRIVATE

WPLoyalty Icon

WPLoyalty

4.00
★★★★★
★★★★★

WooCommerce Points and Rewards and Referral

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Highlights
Top Business Usecases : Loyalty management,Engagement management,Customise loyalty program
Top Features : Rewards,Gamification,Widgets

Vendor: WP Loyalty.

Company Size: 2-10

HQ Location: Coimbatore, IN

Financials: PRIVATE

shopkick Icon

shopkick

4.31
★★★★★
★★★★★

A Shopping App for Smartphones and Tablets

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Shopkick is a shopping rewards app that helps brands and retailers keep their stores, brands, and products top of mind throughout the entire shopper journey, driving incremental engagement and sales.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Shopkick, Inc.

Company Size: 101-250

HQ Location: 900 Middlefield Road, Floor 3, Redwood City, California 94063, US

Financials: M&A

The Channel Success Platform Icon

The Channel Success Platform

4.00
★★★★★
★★★★★

Manage both B2B and B2B2C channel incentives all from one platform

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The Channel Success Platform is a leading platform for optimizing channel incentives all from one platform. It helps to develop channel incentive strategies, rapidly test and learn and analyze critical data to uncover deep insights. It helps to increase sales and revenue and improve ROI.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Channel marketing
Top Features : Gamification,Rewards,Dashboard

Vendor: 360insights

Company Size: 51-100

HQ Location: 1827 Walden Office Square, Suite 200, Schaumburg, IL 60173, United States

Financials: PRIVATE

Vauchar Icon

Vauchar

4.50
★★★★★
★★★★★

Reward management system to drive more traffic and better user engagements

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Vauchar allows the organisations and developers to easily integrate and use vouchers, discounts and offers service without much complexity. It helps in increasing engagement from customers by rewarding them with great discounts and benefits. It is a cloud-based voucher management infrastructure with API to create, distribute, redeem and track vouchers.

Highlights
Top Business Usecases : Discount management,Communication management,Engagement management
Top Features : Dashboard,Rewards,Gamification

Vendor: Vauchar Technologies Pvt Ltd.

Company Size: 11-50

HQ Location: JeevanBeema Nagara, Bangalore, Karnataka 560075, IN

Financials: PRIVATE

Inmar Icon

Inmar

4.00
★★★★★
★★★★★

Inmar - Insight marketplace | Inmar

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Highlights
Top Business Usecases : Engagement management,Engaging and following up,Content management
Top Features : Feedback surveys,Personalization,Rewards

Vendor: Inmar Inc

Company Size: 1001-5000

HQ Location: 635 Vine St., Winston-Salem, NC 27101, US

Financials: M&A

Capillary Loyalty+ Icon

Capillary Loyalty+

4.00
★★★★★
★★★★★

Omnichannel Loyalty Program Software | Capillary

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Capillary Loyalty+ is a Personalized Loyalty Program Software that helps to boost repeat sales. It helps to improve brand engagement and stakeholder relations.

Highlights
Top Business Usecases : Loyalty management,Customer Engagement,Create transaction based loyalty
Top Features : Personalization,Incentivization Framework,Microsites

Vendor: Capillary Technologies

Company Size: 251-500

HQ Location: 25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Financials: SERIES D

Eagle Eye AIR Icon

Eagle Eye AIR

4.00
★★★★★
★★★★★

platform can boost user business, drive conversions and grow user audience

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Eagle Eye AIR is a digital marketing platform, which enables retailers and brands to use promotions, loyalty and rewards to establish relevant and meaningful connections with customers. It provides solutions to Brand, Food and Beverage, Food Services, Grocery and Retail by helping them to reach closer to their customers.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Eagle Eye Solutions Group Plc

Company Size: 11-50

HQ Location: Digital World Centre, 1 Lowry Plaza, Manchester, Greater Manchester M50 3UB, GB

Financials: SERIES A

Epsilon PeopleCloud Loyalty Icon

Epsilon PeopleCloud Loyalty

4.00
★★★★★
★★★★★

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

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Epsilon PeopleCloud Loyalty delivers users loyalty by creating powerful human experiences. Its customer’s data online and offline is connected to a single profile, allowing users to seamlessly activate across digital and physical channels. It reaches every loyalty member at precisely the right moment, and brings them personalized rewards and experiences driven by their real-time behavior.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Personalization,Gamification,Rewards

Vendor: Epsilon Data Management, LLC

Founded: 1969

Company Size: 5001-10000

HQ Location: 6021 Connection Drive,Irving, TX 75039

Financials: M&A

Spendgo Icon

Spendgo

4.19
★★★★★
★★★★★

An integrated loyalty and marketing platform that allows businesses of all sizes automate and manage campaigns, creating a unified customer

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Spendgo is a customer loyalty marketing platform for small businesses and national brands. It helps to find a smarter way to keep track of spending to create an overall better customer buying experience.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Dashboard

Vendor: Spendgo, Inc.

Company Size: 11-50

HQ Location: 2196 3rd Street, San Francisco, CA 94107, US

Financials: SEED