SpotOn Loyalty Overview

SpotOn's point-of-sale systems are tailored to align with the operational needs of diverse businesses, particularly in the restaurant and small business sectors. The platform integrates payment processing with customer loyalty management, enhancing customer retention and engagement. SpotOn's system is supported by a dedicated 24/7/365 customer service team, ensuring reliable assistance. The software adapts to various business models, offering flexibility and scalability. This adaptability is crucial for businesses aiming to boost revenue and streamline operations while delivering exceptional customer experiences. SpotOn's focus on technology that mirrors business workflows positions it as a valuable partner for local businesses seeking to optimize their customer interaction strategies.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Digital Marketing, as the business use cases that they have been most satisfied with while using SpotOn Loyalty.

Other use cases:

  • Sales Incentive Management
  • Billing And Invoice Management
  • Rating And Review Management
  • Social Media Analytics
  • Redemption Management
  • Sending & Publishing Communications
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SpotOn Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Consistency
  • Grow Market Share
  • Improve ROI
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SpotOn Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

SpotOn Loyalty works with different mediums / channels such as Offline. Point Of Sale. and Website.

SpotOn Loyalty's features include Rewards, Gamification, Personalization, etc. and SpotOn Loyalty support capabilities include 24/7 Support, Email Support, Chat Support, etc. also SpotOn Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue." - Baja Ice Cream, Fairfield, CA

SpotOn Loyalty, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SpotOn Loyalty drives repeat business with easy enrollment, automated rewards, and marketing tools. Features include a website widget, branding, and detailed reporting.

Popular Business Setting

for SpotOn Loyalty

Top Industries

  • Retail

Popular in

  • Small Business

SpotOn Loyalty is popular in Retail, and is widely used by Small Business,

Comprehensive Insights on SpotOn Loyalty Use Cases

What benefits does SpotOn Loyalty offer for Loyalty Management?

What Are the key features of SpotOn Loyalty for Campaign Management?

What benefits does SpotOn Loyalty offer for Digital Marketing?

Why is SpotOn Loyalty the best choice for Sales Incentive Management?

11 buyers and buying teams have used Cuspera to assess how well SpotOn Loyalty solved their Customer Loyalty Management needs. Cuspera uses 619 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SpotOn Loyalty testimonial

Baja Ice Cream, Fairfield, CA

Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. Testimonial By Baja Ice Cream, Fairfield, CA
CUSTOMERS TESTIMONIALS
SpotOn Loyalty testimonial

Baja Ice Cream, Fairfield, CA

Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. Testimonial By Baja Ice Cream, Fairfield, CA

Case Studies

Case Study Bascom's Chop House

Increased Online Ordering Revenue By 20%

Case Study Base Camp Pizza

Increased Their Sales By 30%

Case Study Adalina

Achieved A 30% Increase In Revenue Through Spoton'S Comprehensive Restaurant Management And Marketing Tools.

Case Study Azzouz Hospitality

Increased Customer Engagement And Streamlined Operations, Resulting In A 20% Boost In Revenue.

Case Study 24HR Diesel Repair

Increased Revenue By 20% Within The First Three Months Of Using Spoton’S Services.

Case Study Barbwire Barbecue

Increased Sales By 40% And Reduced Labor Costs By 15%

Video

SpotOn Loyalty

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Frequently Asked Questions(FAQ)

for SpotOn Loyalty

What is SpotOn Loyalty?

SpotOn Loyalty provides Integrated Business Solutions that help small and medium-sized businesses retain customers via customizable rewards.

SpotOn Loyalty's integrated POS tool allows businesses to synchronize transaction data with customer loyalty programs, streamlining the reward accumulation and collection process. It's Analytics dashboard enables users to gain insights into business activities such as sales, customer buying habits, profitable offers and more.

SpotOn platform offers the most comprehensive tools which include Appointments, Loyalty, Website, Mobile, Online ordering, Virtual terminal and Payroll. It turns new customers into loyal regulars with a digital loyalty program that is fully customizable and easy to use. SpotOn takes control of online reputation with powerful review monitoring software, which compiles business’s reviews from the top review sites and sends alerts any time a new review is posted. It Increases sales, reduces costs, and grows revenue with integrated online ordering that lets customers order take-out and delivery right from website or their mobile phone, without any of the expensive commissions third-party delivery services charge.

What is SpotOn Loyalty used for?

SpotOn Loyalty is a Customer Loyalty Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Campaign Management and Digital Marketing .

What are the top features of SpotOn Loyalty?

Rewards, Gamification and Personalization are some of the top features of SpotOn Loyalty.

What are SpotOn Loyalty alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for SpotOn Loyalty.

Where is SpotOn Loyalty located?

SpotOn Loyalty is headquartered at 500 W Madison St, Chicago, Illinois 60661, US.
lightning

Peers used SpotOn Loyalty for loyalty management and campaign management

SpotOn Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.56/5 ★

Read Reviews (107)
Analytics

4.32/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.56/5 ★

Read Reviews (107)
Analytics

4.32/5 ★

Read Reviews (10)

Software Failure Risk Guidance

?

for SpotOn Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for SpotOn Loyalty

SpotOn News

Awards

SpotOn Leads G2's Fall 2025 Restaurant POS Rankings - WhatNow

SpotOn, a restaurant management platform, has topped G2's Fall 2025 Restaurant POS rankings, surpassing Toast in customer satisfaction and support quality. SpotOn scored 89 overall, with 91% for support and 83% for satisfaction, highlighting its strong market position and commitment to supporting independent restaurants with advanced technology and reliable service.

Product

SpotOn introduces earned tip solution

SpotOn has launched a new earned tip solution, enhancing its point-of-sale systems. This feature aims to streamline tip management for businesses, offering a seamless integration with existing payment processes. The solution is designed to improve operational efficiency and employee satisfaction by ensuring accurate and timely tip distribution.

Product

SpotOn Debuts DayCheck for Faster Tip Payouts

SpotOn has introduced DayCheck, a new feature designed to expedite tip payouts for employees. This innovation aims to streamline the payment process, enhancing financial efficiency for businesses using SpotOn's point-of-sale systems.

Awards

SpotOn GPS Fence Earns Dual Honors: Named to 2025 Inc. 5000 List and Winners of the Pet Innovation Award

SpotOn GPS Fence has been recognized with two prestigious awards: inclusion in the 2025 Inc. 5000 list of America's fastest-growing private companies, ranking No. 854, and winning the 2025 Pet Innovation Award for Fencing Product of the Year. These honors highlight SpotOn's commitment to innovation and customer service in the GPS-based pet containment industry.

SpotOn Profile

Company Name

SpotOn

Company Website

https://www.spoton.com/

HQ Location

500 W Madison St, Chicago, Illinois 60661, US

Employees

501-1,000

Social

Financials

PRIVATE