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Compare Preferred Patron vs SpotOn Loyalty

Comparison Summary

For Preferred Patron vs SpotOn Loyalty comparison, Our AI algorithm looked at 1755 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Preferred Patron and SpotOn Loyalty to solve their respective business needs.

Pros and cons of Preferred Patron and SpotOn Loyalty

Preferred Patron is more suited to businesses that require Loyalty Management and Helpdesk Management with E-Mail where as SpotOn Loyalty is focused towards Loyalty Management with Offline and Campaign Management .

logo Preferred Patron

Focus area

Software Failure Risk

  • low

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Preferred Patron for

Software Failure Risk

  • low

About

Customer Loyalty Software Program for businesses

Loyalty Program to Turn New Customers into Regulars

Age

2004

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

29

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


helpdesk management


engagement management

engaging and following up


campaign management



promotion management


lifetime value management


sales incentive management


referral management


redemption management


contact list management


communication management

sending & publishing communications




competitive intelligence


relationship marketing


sales document management


knowledge management


rating and review management



billing and invoice management


social media analytics


social media management

social media analytics


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Build brand awareness

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting