Eagle Eye AIR Overview

Eagle Eye's AIR platform specializes in real-time loyalty and promotions, leveraging AI to enhance customer engagement. Businesses can tailor their marketing strategies, ensuring personalized experiences that resonate with customers. This capability allows for precise targeting, fostering loyalty and driving growth. A unique aspect of Eagle Eye AIR is its focus on treating customers as individuals, aligning with the principle of personalized interaction. The platform's AI-driven approach not only streamlines promotional efforts but also adapts to customer preferences, making it a powerful tool for businesses aiming to deepen customer relationships and enhance retention.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using Eagle Eye AIR.

Other use cases:

  • Media Buying
  • Redemption Management
  • Digital Marketing
  • White Labeling
  • Sales Incentive Management
  • Motivation Management
  • Lifetime Value Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Eagle Eye AIR.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Internal Communications
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Eagle Eye AIR Use-Cases and Business Priorities: Customer Satisfaction Data

Eagle Eye AIR works with different mediums / channels such as Social Media. Website. Offline etc.

Eagle Eye AIR's features include Rewards, Gamification, and Personalization. and Eagle Eye AIR support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Eagle Eye AIR analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Eagle Eye AIR is a digital promotions platform offering rewards, loyalty and promotional marketing solutions...." Peer review

Eagle Eye AIR, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Eagle Eye AIR unlocks omnichannel personalization potential, driving customer engagement and boosting sales growth. Real-time, personalized experiences foster brand loyalty.

Eagle Eye AIR Customer wins, Customer success stories, Case studies

What Are the key features of Eagle Eye AIR for Loyalty Management?

What solutions does Eagle Eye AIR provide for Engagement Management?

What solutions does Eagle Eye AIR provide for Media Buying?

How does Eagle Eye AIR address your Redemption Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Eagle Eye AIR solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Giant Eagle - Retail - Large

Eagle Eye helped Giant Eagle relaunch myPerks, their loyalty program. The solution delivered over 25 million personalized offers each month. This boosted the loyalty program's ROI. Eagle Eye's platfo...rm enabled real-time loyalty and omnichannel promotions. Giant Eagle improved customer engagement and retention with this technology.

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Z Energy - Fuel Retail - Large

Eagle Eye helped Z Energy transform its loyalty program, Z Rewards, to drive growth in the fuel retail sector. Z Energy used Eagle Eye's real-time loyalty platform to deliver personalized rewards and... improve customer engagement. The new program aimed to increase customer retention and boost loyalty. This partnership highlights the value of digital loyalty solutions for large fuel retailers.

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Tesco - Retail

Eagle Eye's AI-powered solution helped Tesco scale personalization for its Clubcard loyalty program. Tesco launched Clubcard Challenges in May 2024, letting members earn up to £50 in points by comple...ting personalized challenges. The system used over 190 AI decisions per challenge to tailor offers. Four six-week campaigns reached 10 million Clubcard members. 76% of visitors participated, and 62% earned rewards. Tesco reported record digital engagement and over half a billion extra Clubcard points collected.

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Tesco - Retail

Tesco wanted to make their Clubcard loyalty program more personal for their members. They used Eagle Eye's AI solution to launch Clubcard Challenges in May 2024. The program let customers earn up to ...£50 in points by completing challenges made just for them. Tesco ran four campaigns, with the latest reaching 10 million customers. 76% of visitors joined the challenges, and 62% of those earned a reward. Tesco said this helped them have their biggest ever Christmas performance in 2024.

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ASDA - Retail

ASDA wanted to use customer data to stand out from competitors. They did not have a loyalty program and had little digital engagement with customers. Eagle Eye helped ASDA launch 'ASDA Rewards' in ju...st 12 weeks. The program lets customers earn cash rewards by completing missions or buying special products. ASDA gained 6 million active members and built £525 million in Cashpots. 52% of sales are now linked to the digital scheme.

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IMO Car Wash - Automotive

IMO Car Wash wanted to connect better with customers and improve their digital experience. They used Eagle Eye’s app to launch digital loyalty programs, pre-paid vouchers, and a subscription service.... The app helped them reach 1.5 million active users in 18 months. Digital sales grew from 0.3% to 10% of revenue. Digital customers now spend 50% more than drive-up customers. Bundle sales increased by 130%, creating steady new income.

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Discover the hidden power of Eagle Eye AIR!

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Peers used Eagle Eye AIR for loyalty management and engagement management

Eagle Eye AIR Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.38/5 ★

Read Reviews (36)
Analytics

4.04/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.38/5 ★

Read Reviews (36)
Analytics

4.04/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for Eagle Eye AIR

Overall Risk Meter

Low Medium High

Top Failure Risks for Eagle Eye AIR

Eagle Eye Solutions Group Plc News

Executive

Eagle Eye Promotes APAC Executives as Regional Growth Accelerates - MarTech Cube

Eagle Eye has announced executive promotions in its Asia-Pacific operations to support regional growth. Caitlin Stephens becomes Chief of Staff for APAC, and Aaron Crowe is promoted to Head of Revenue for APAC. Jonathan Reeve shifts to Regional Sales Director for Australia and New Zealand. These changes aim to capitalize on growth opportunities in the region, where Eagle Eye has secured significant contracts and expanded its team.

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Partnership

iTWire - Eagle Eye and Cognizant partner to transform retail loyalty with real - time personalisation at scale

Eagle Eye and Cognizant have formed a partnership to enhance retail loyalty through real-time personalization. This collaboration combines Cognizant's industry expertise with Eagle Eye's AI-driven loyalty platform, aiming to address challenges in customer engagement and legacy technology. The partnership focuses on delivering scalable solutions for the retail, travel, and hospitality sectors, integrating advanced analytics and ensuring data security compliance.

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Awards

Tesco's Clubcard Challenges, Powered by Eagle Eye, Wins "Best Global Loyalty Launch or Initiative" at the 2025 International Loyalty Awards

Tescos Clubcard Challenges, powered by Eagle Eyes AI-driven loyalty platform, won Best Global Loyalty Launch or Initiative at the 2025 International Loyalty Awards. The award recognizes Eagle Eyes technology for enabling large-scale, personalized customer engagement and driving innovation in retail loyalty programs.

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Awards

Tesco's Clubcard Challenges, Powered by Eagle Eye, Wins "Best Global Loyalty Launch or Initiative" at the 2025 International Loyalty Awards - The Wise Marketer

Tescos Clubcard Challenges, powered by Eagle Eyes AI-driven loyalty platform, won Best Global Loyalty Launch or Initiative at the 2025 International Loyalty Awards. This recognition highlights Eagle Eyes technology in delivering scalable, innovative loyalty solutions for major retailers.

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Eagle Eye Solutions Group Plc Profile

Company Name

Eagle Eye Solutions Group Plc

Company Website

//eagleeye.com

HQ Location

Digital World Centre, 1 Lowry Plaza, Manchester, Greater Manchester M50 3UB, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A