Capillary Loyalty+ Overview
This is a summary of the comprehensive capabilities and benefits of Capillary Loyalty+ based on over 456 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Capillary Loyalty+, QuickPivot CDP, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Capillary Loyalty+ is right for your needs? Our Cuspera AI engine can evaluate how Capillary Loyalty+ fits your specific business needs, industry, and context. Get your personalized assessment report today.
Capillary Loyalty+ supports business activities such as:
- Loyalty Management
- Customer Engagement
- Campaign Management
- Partner & Channel Loyalty
- Referral Management
Capillary Loyalty+ can help you with many business goals, such as Increase Average Basket Value, Drive Brand Advocacy, Drive Sales Growth, Increase Customer Life Time Value, and Enhance Customer Relationships. It can help manage these activities if you use Omnichannel Offline Stores Point Of Sale etc. for these needs. As a solution, Capillary Loyalty+'s capabilities include Personalization, Incentivization Framework, Microsites, etc.
Capillary Loyalty+ Retail Vertical is its biggest customer base.
Reviews
"Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals " - Pankaj Agarwal
Cuspera Reviews
102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities peers achieved using Capillary Loyalty+.
Use Cases
Peers recommend Loyalty Management , Customer Engagement , Campaign Management , as the business use cases that they have been most satisfied while using Capillary Loyalty+.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Omnichannel, Offline Stores, Point Of Sale, Social Media, E-Mail and Text SMS |
4.99/5 ★ |
"...Mitra10 aims at maximising engagement for better loyalty performance...." Testimonial by I Gusti A A I Putriari, General Manager of CRM, Mitra 10, Indonesia |
| create transaction based loyalty |
4.96/5 ★ |
"We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice with our consumers" https://www.capillarytech.com/ |
| create engagement based loyalty |
4.95/5 ★ |
"...Engagement based Loyalty...." Customer Loyalty Program Software - Cloud Platform |
| track program performance |
4.87/5 ★ |
"Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest Experience to our customers" https://www.capillarytech.com/ |
| Identify target customers |
4.84/5 ★ |
"...Improve engagement by targeting your customers with highly personalized rewards at the right time in the purchase cycle...." Customer Loyalty Program Software - Cloud Platform |
| customise loyalty program |
4.77/5 ★ |
"...Customer loyalty programs also contribute to revenue growth by reducing your overall acquisition costs. ..." Customer Loyalty Program Software - Cloud Platform |
| Customer Engagement with Whatsapp, WeChat, Social Media, E-Mail, Text SMS, Mobile and Offline Stores |
4.91/5 ★ |
"...We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase...." Testimonial by Rihen Mehta, Chairman of 7Cs Group, Jewel Corner, EMEA |
| Campaign Management |
4.68/5 ★ |
"...Keep track of your campaign performance...." Customer Loyalty Program Software - Cloud Platform |
| campaign monitoring |
4.38/5 ★ |
"...Keep track of your campaign performance...." Customer Loyalty Program Software - Cloud Platform |
| campaign analytics |
4.28/5 ★ |
"Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers with and when. The level of customization possible here was exactly what we wanted from our CRM program." https://www.capillarytech.com/products/loyalty-plus/ |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Omnichannel, Offline Stores, Point Of Sale, Social Media, E-Mail and Text SMS |
4.99/5 ★ |
"...Mitra10 aims at maximising engagement for better loyalty performance...." Testimonial by I Gusti A A I Putriari, General Manager of CRM, Mitra 10, Indonesia |
|
| create transaction based loyalty |
4.99/5 ★ |
| create engagement based loyalty |
4.99/5 ★ |
| track program performance |
4.99/5 ★ |
| Identify target customers |
4.99/5 ★ |
| customise loyalty program |
4.99/5 ★ |
| Customer Engagement with Whatsapp, WeChat, Social Media, E-Mail, Text SMS, Mobile and Offline Stores |
4.91/5 ★ |
"...We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase...." Testimonial by Rihen Mehta, Chairman of 7Cs Group, Jewel Corner, EMEA |
|
| Campaign Management |
4.68/5 ★ |
"...Keep track of your campaign performance...." Customer Loyalty Program Software - Cloud Platform |
|
| campaign monitoring |
4.68/5 ★ |
| campaign analytics |
4.68/5 ★ |
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 456 insights from peers and experts to help you assess how these Capillary Loyalty+ use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
|
Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program. |
|
With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pankaj Agarwal Retail Director VF Brands, India |
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
|
I Gusti A A I Putriari General Manager of CRM Mitra 10, Indonesia |
Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program. |
|
Virginia Ng Senior Marketing Manager KFC, Singapore |
With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng |
Popular Business Setting
for Capillary Loyalty+
Top Industries
- Retail
- Restaurants
- Apparel & Fashion
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Capillary Loyalty+ to Increase average basket value and Drive brand advocacy
Capillary Loyalty+ Alternatives
Peer and Expert Opinion on Features
for Capillary Loyalty+
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (43) |
| Incentivization Framework | Read Reviews (29) |
| Microsites | Read Reviews (18) |
| Gamification | Read Reviews (17) |
| Rewards | Read Reviews (13) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (43) |
| Incentivization Framework | Read Reviews (29) |
| Microsites | Read Reviews (18) |
| Gamification | Read Reviews (17) |
| Rewards | Read Reviews (13) |
IT and Other Capabilities
for Capillary Loyalty+
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (19) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (19) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Chat Support | Read Reviews (30) |
| Email Support | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (42) |
| Chat Support | Read Reviews (30) |
| Email Support | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
Software Failure Risk Guidance
?for Capillary Loyalty+
Overall Risk Meter
Top Failure Risks for Capillary Loyalty+
Vendor Profile Details
Company Name
Capillary Technologies
Company Website
https://www.capillarytech.com/HQ Location
25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG
Employees
251-500
Social
Financials
SERIES D
Get a personalised risk report for Capillary Loyalty+
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Capillary Loyalty+ may get in touch with you regarding your request.
Request Custom Quote
Capillary Technologies will get in touch with you regarding your request.