Capillary Loyalty+ Overview
Capillary's Loyalty Program Software empowers businesses to create and manage customer loyalty solutions, driving engagement. The software operates in India, Singapore, Malaysia, Thailand, Philippines, Saudi Arabia, UAE, and Dubai.
Use Cases
Customers recommend Loyalty Management, Customer Engagement, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Loyalty+.
Business Priorities
Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities that customers and associates have achieved using Capillary Loyalty+.
Capillary Loyalty+ Use-Cases and Business Priorities: Customer Satisfaction Data
Capillary Loyalty+ works with different mediums / channels such as Omnichannel. Offline Stores. Point Of Sale etc.
Capillary Loyalty+'s features include Personalization, Incentivization Framework, Microsites, etc. and Capillary Loyalty+ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Capillary Loyalty+ analytics capabilities include Analytics, and Custom Reports.
Reviews
"At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to pro...vide a better Customer Experience and more value to our business" - Mr Shamlal Ahamed
Peer review evidence (same sources as the product rating summary)
"...Customers can easily use the loyalty program software to sign up, check their points or rewards, and use electronic coupons and discounts...." loyalty program software, customer loyalty program software India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
"...We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase...." Testimonial by Rihen Mehta, Chairman of 7Cs Group, Jewel Corner, EMEA
"...Capillary Loyalty Program Management framework supports endless customizations, digital-first programs and reward models. ..." loyalty program software, customer loyalty program software India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
Capillary Loyalty+, NXTDRIVE, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Capillary Loyalty+
Top Industries
- Retail
- Restaurants
- Apparel & Fashion
Popular in
- Enterprise
- Mid Market
- Small Business
Capillary Loyalty+ is popular in Retail, Restaurants, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.
Capillary Loyalty+ Customer wins, Customer success stories, Case studies
How can Capillary Loyalty+ enhance your Loyalty Management process?
How efficiently Does Capillary Loyalty+ manage your Customer Engagement?
102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business |
|
Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest E...xperience to our customers |
|
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mr Shamlal Ahamed Managing Director – International Operations Malabar Gold & Diamonds |
At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business |
|
Milind Pant President, Pizza Hut Pizza Hut |
Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest E...xperience to our customers |
|
Pankaj Agarwal Retail Director VF Brands, India |
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
Cordelia Cruises - Travel And Hospitality - Medium
Cordelia Cruises Partners with Capillary Technologies as It Sharpens ...
MR D.I.Y. - Retail - Very Large
Capillary Technologies partners MR D.I.Y to strengthen loyalty ...
Al Futtaim Group (AFG) - Conglomerates
Peers used Capillary Loyalty+ for loyalty management and Customer Engagement
Capillary Loyalty+ Competitors
Capillary Loyalty+ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
Software Failure Risk Guidance
?for Capillary Loyalty+
Overall Risk Meter
Top Failure Risks for Capillary Loyalty+
Capillary Technologies News
Capillary Technologies Launches 2026 Balanced Loyalty Quotient Report, Revealing Rational & Emotional Drivers of Loyalty - EIN Presswire
Capillary Technologies launched the 2026 Balanced Loyalty Quotient Report, a comprehensive study analyzing rational and emotional drivers of customer loyalty across 54 brands. The report introduces the Balanced Loyalty Quotient framework, which evaluates Rational and Emotional Loyalty to help brands understand customer relationships and loyalty resilience. The report will debut at Captivate 2026 in Nashville.
Capillary Technologies appoints seven senior management personnel
Capillary Technologies has appointed seven senior management personnel, including Sumit Kumar to lead the Middle East, Africa, and India regions, and Jayant Sharma as Chief of Staff. The appointments aim to drive revenue growth in emerging markets and operational transformation within the company.
Capillary Technologies India Limited
Capillary Technologies India Limited announced its Q1FY27 financial results, showing a 43% year-over-year increase in operating revenue to ₹2,566.4 million. The company's adjusted EBITDA rose by 132% and normalized PAT surged by 3,320%. Growth was driven by customer expansion, new contracts, and the SessionM acquisition.
Capillary reports 43% revenue growth, 132% Adjusted EBITDA in Q1FY27.
Capillary Technologies reported a 43% year-over-year revenue increase and a 132% rise in Adjusted EBITDA for Q1 FY2027, attributed to customer expansion and the acquisition of SessionM. This reflects strong operational performance and improved profitability.
Capillary Technologies Profile
Company Name
Company Website
https://www.capillarytech.com/HQ Location
25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG
Employees
251-500
Social
Financials
SERIES D
