Capillary Loyalty+ Overview

Capillary Loyalty+ is a Personalized Loyalty Program Software that helps to boost repeat sales. It helps to improve brand engagement and stakeholder relations.

It assists with brand growth and also ensures the existing customers keep coming back by intelligently rewarding them for their desired behavior with an omnichannel loyalty platform.

Some of its features include retaining customers by offering real-time, omnichannel and personalized rewards, maximize repeat sales, increase online and offline repeat sales, extend loyalty programs to channel partners and influencers, and encourages them to sell more and many more.

Cuspera Reviews

102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities peers achieved using Capillary Loyalty+.

Other priorities:

  • Drive Sales Growth
  • Increase Customer Life Time Value
  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Customer Engagement , Campaign Management , as the business use cases that they have been most satisfied while using Capillary Loyalty+.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Omnichannel, Offline Stores, Point Of Sale, Social Media, E-Mail and Text SMS

4.99/5

Read Reviews (167)

"...Whether you re building points, vouchers, frequency or rewards based loyalty program, we ve got you covered!..." Customer Loyalty Program Software - Cloud Platform
create transaction based loyalty

4.96/5

Read Reviews (43)

"With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time"
create engagement based loyalty

4.95/5

Read Reviews (36)

"...Engagement based Loyalty...."
track program performance

4.87/5

Read Reviews (16)

"Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest Experience to our customers"
Identify target customers

4.84/5

Read Reviews (14)

"...Improve engagement by targeting your customers with highly personalized rewards at the right time in the purchase cycle...."
customise loyalty program

4.77/5

Read Reviews (11)

"...Customer loyalty programs also contribute to revenue growth by reducing your overall acquisition costs. ..."
Customer Engagement with Whatsapp, WeChat, Social Media, E-Mail, Text SMS, Mobile and Offline Stores

4.91/5

Read Reviews (43)

"...Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand...."
Campaign Management

4.68/5

Read Reviews (9)

"...Keep track of your campaign performance...." Customer Loyalty Program Software - Cloud Platform
campaign monitoring

4.38/5

Read Reviews (4)

"...Keep track of your campaign performance...."
campaign analytics

4.28/5

Read Reviews (3)

"We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice with our consumers"
PEER EXPERIENCES
Loyalty Management with Omnichannel, Offline Stores, Point Of Sale, Social Media, E-Mail and Text SMS

4.99/5

Read Reviews (167)

"...Whether you re building points, vouchers, frequency or rewards based loyalty program, we ve got you covered!..." Customer Loyalty Program Software - Cloud Platform
create transaction based loyalty

4.99/5

Read Reviews (43)

create engagement based loyalty

4.99/5

Read Reviews (36)

track program performance

4.99/5

Read Reviews (16)

Identify target customers

4.99/5

Read Reviews (14)

customise loyalty program

4.99/5

Read Reviews (11)

Customer Engagement with Whatsapp, WeChat, Social Media, E-Mail, Text SMS, Mobile and Offline Stores

4.91/5

Read Reviews (43)

"...Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand...." Testimonial by Pankaj Agarwal, Retail Director, VF Brands, India
Campaign Management

4.68/5

Read Reviews (9)

"...Keep track of your campaign performance...." Customer Loyalty Program Software - Cloud Platform
campaign monitoring

4.68/5

Read Reviews (4)

campaign analytics

4.68/5

Read Reviews (3)

5+ more Business Use Cases

Our AI advisor, Wyz, harnessed 456 insights from peers and experts to help you assess how these Capillary Loyalty+ use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Pankaj Agarwal

Retail Director

VF Brands, India

Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal

Mr Shamlal Ahamed

Managing Director – International Operations

Malabar Gold & Diamonds

At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business

Testimonial By Mr Shamlal Ahamed

Rihen Mehta

Chairman of 7Cs Group

Jewel Corner, EMEA

In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase. Cap...illary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats

Testimonial By Rihen Mehta
CUSTOMERS TESTIMONIALS

Pankaj Agarwal

Retail Director

VF Brands, India

Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal

Mr Shamlal Ahamed

Managing Director – International Operations

Malabar Gold & Diamonds

At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business

Testimonial By Mr Shamlal Ahamed

Rihen Mehta

Chairman of 7Cs Group

Jewel Corner, EMEA

In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase. Cap...illary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats

Testimonial By Rihen Mehta

Popular Business Setting

for Capillary Loyalty+

Top Industries

  • Retail
  • Restaurants
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Capillary Loyalty+ to Increase average basket value and Drive brand advocacy

Peer and Expert Opinion on Features

for Capillary Loyalty+

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.90/5

Read Reviews (43)
Incentivization Framework

4.94/5

Read Reviews (29)
Microsites

4.86/5

Read Reviews (18)
Gamification

4.47/5

Read Reviews (17)
Rewards

4.24/5

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Personalization

4.90/5

Read Reviews (43)
Incentivization Framework

4.94/5

Read Reviews (29)
Microsites

4.86/5

Read Reviews (18)
Gamification

4.47/5

Read Reviews (17)
Rewards

4.24/5

Read Reviews (13)

IT and Other Capabilities

for Capillary Loyalty+

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.83/5

Read Reviews (19)
Data Import

4.77/5

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.83/5

Read Reviews (19)
Data Import

4.77/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.96/5

Read Reviews (42)
Chat Support

4.94/5

Read Reviews (30)
Email Support

4.88/5

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.96/5

Read Reviews (42)
Chat Support

4.94/5

Read Reviews (30)
Email Support

4.88/5

Read Reviews (18)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.88/5

Read Reviews (28)
Custom Reports

4.87/5

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.88/5

Read Reviews (28)
Custom Reports

4.87/5

Read Reviews (19)

Software Failure Risk Guidance

?

for Capillary Loyalty+

Overall Risk Meter

Low Medium High

Top Failure Risks for Capillary Loyalty+

Vendor Profile Details

Company Name

Capillary Technologies

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

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