Product Business Settings

Capillary Loyalty+ is popular in Retail, Restaurants, and Apparel & Fashion industries and is widely used by Enterprise, Mid Market, and Small Business.

Capillary Loyalty+ Product Overview

Capillary's Loyalty Program Software empowers businesses to create and manage customer loyalty solutions, driving engagement. The software operates in India, Singapore, Malaysia, Thailand, Philippines, Saudi Arabia, UAE, and Dubai.

How satisfied the customers are with Capillary Loyalty+ use-cases

Reviews

"At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to pro...vide a better Customer Experience and more value to our business" - Mr Shamlal Ahamed
"Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals" - Pankaj Agarwal

Capillary Loyalty+ Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Mr Shamlal Ahamed

Managing Director – International Operations

Malabar Gold & Diamonds
At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business

Testimonial By Mr Shamlal Ahamed
Capillary Loyalty+ testimonial

Pankaj Agarwal

Retail Director

VF Brands, India
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal
Capillary Loyalty+ testimonial

Ramesh Kaushik

VP - Brand Experience & Business Excellence

Blackberrys
We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice wit...h our consumers

Testimonial By Ramesh Kaushik
CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Mr Shamlal Ahamed

Managing Director – International Operations

Malabar Gold & Diamonds
At Malabar Gold & Diamonds, we believe that data is an important part of our business. With Capillary Insights+, we've been able to unlock actionable insights into our consumers and business that allows us to make informed strategic decisions to provide a better Customer Experience and more value t...o our business

Testimonial By Mr Shamlal Ahamed
Capillary Loyalty+ testimonial

Pankaj Agarwal

Retail Director

VF Brands, India
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal
Capillary Loyalty+ testimonial

Ramesh Kaushik

VP - Brand Experience & Business Excellence

Blackberrys
We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice wit...h our consumers

Testimonial By Ramesh Kaushik
 

Capillary inks 5-year deal with a US-based retailer

Capillary Technologies has secured a five-year, $20 million contract with a major US retailer to enhance its loyalty and customer engagement systems. The partnership will integrate Capillary's AI-pow...ered aiRA engine to deliver personalized, scalable loyalty solutions, aiming to strengthen customer relationships and improve marketing effectiveness.

Read on →

Al Futtaim Group (AFG) - Conglomerates

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

Read on →

Blue Rewards from Al Futtaim Group - Conglomerates

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

Read on →
lightning

Peers used Capillary Loyalty+ for loyalty management and Customer Engagement

Capillary Loyalty+ Competitors

Capillary Loyalty+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)

Software Failure Risk Guidance

?

for Capillary Loyalty+

Overall Risk Meter

Low Medium High

Top Failure Risks for Capillary Loyalty+

Capillary Technologies News

Partnership
 

Capillary Tech gains on $20 million strategic deal with Fortune 50 US ...

Capillary Technologies India has secured a five-year strategic agreement worth over $20 million with a Fortune 50 US retailer. This partnership will leverage Capillary's AI-powered platforms, including Loyalty+ and aiRA, to modernize the retailer's loyalty and customer engagement ecosystem. The collaboration aims to enhance customer personalization and improve promotional effectiveness through AI-driven strategies.

Read more →
M&A
 

Capillary Technologies to acquire Mastercard-subsidiary Session M Inc ...

Capillary Technologies announced its acquisition of Session M Inc., a Mastercard subsidiary, for $20 million. This strategic move aims to enhance Capillary's presence in North America, LATAM, and APAC loyalty markets. The acquisition includes Session M Czech Republic s.r.o., expanding Capillary's European footprint. The deal is part of Capillary's inorganic growth strategy to boost its capabilities in the loyalty space.

Read more →
M&A
 

Capillary Technologies to acquire SessionM from Mastercard

Capillary Technologies has signed a definitive agreement to acquire SessionM from Mastercard. This acquisition strengthens Capillary's position in enterprise loyalty solutions, adding SessionM's expertise and global customer base to its portfolio. A specialized team from SessionM will join Capillary to maintain technical expertise and service quality.

Read more →
M&A
 

Capillary Technologies Board Approves USD 20M SessionM Acquisition Strategy

Capillary Technologies' board has approved a USD 20 million strategy to acquire SessionM, signaling a strategic move to enhance its capabilities.

Read more →

Capillary Technologies Profile

Company Name

Capillary Technologies

Company Website

https://www.capillarytech.com/

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES D