NXTDRIVE Overview
RRD transforms customer touchpoints into impactful experiences with its comprehensive portfolio in marketing, packaging, print, and supply chain solutions. Businesses looking to enhance their customer engagement can leverage RRD's expertise to create memorable interactions at every stage of their customer journey. By integrating these solutions, companies can address diverse needs, from creating compelling marketing campaigns to ensuring efficient supply chain operations. With a legacy dating back to 1864, RRD stands as a trusted partner in delivering customized solutions that drive business success. A surprising detail is RRD's strategic acquisition of Williams Lea, further expanding its capabilities in the industry.
Use Cases
Customers recommend Campaign Management, Channel Marketing, Engagement Management, as the business use cases that they have been most satisfied with while using NXTDRIVE.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NXTDRIVE.
NXTDRIVE Use-Cases and Business Priorities: Customer Satisfaction Data
NXTDRIVE works with different mediums / channels such as Omnichannel.
NXTDRIVE's features include Micro Customer Segmenting, Personalization, Dashboard, etc. and NXTDRIVE support capabilities include 24/7 Support, AI Powered, Email Support, etc. also NXTDRIVE analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"...The benefits of a CDP are clear - it can completely transform the way that marketers do their job, and fuel personalized marketing campaigns that exceed customer expectations...." Five Essentials for a Successful CDP Implementation
"...Access aggregate data to better understand how customers are interacting with every marketing channel or brand touchpoint. ..." Marketing Analytics and Reporting
"...Our client, a Fintech company, uses QuickPivot s to empower their Acquisition, Engagement and Analytics teams to execute multi-channel campaigns...." Customer Data Platform Solution Case Study
Quickpivot-CDP is defined by the CDP Institute as software that creates a persistent, unified customer database. It is used to manage and utilize customer data efficiently.
NXTDRIVE Customer wins, Customer success stories, Case studies
How does NXTDRIVE facilitate Campaign Management?
What solutions does NXTDRIVE provide for Channel Marketing?
How can NXTDRIVE enhance your Engagement Management process?
What makes NXTDRIVE ideal for Digital Marketing?
How can NXTDRIVE enhance your Touchpoint Management process?
11 buyers and buying teams have used Cuspera to assess how well NXTDRIVE solved their business needs. Cuspera uses 458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used NXTDRIVE for campaign management and channel marketing
NXTDRIVE Competitors
NXTDRIVE Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (47) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (52) |
| Custom Reports | Read Reviews (47) |
Software Failure Risk Guidance
?for NXTDRIVE
Overall Risk Meter
Top Failure Risks for NXTDRIVE
R.R. Donnelley & Sons Company News
RRD Recognized with Top Rankings and Industry Awards
RRD received multiple industry awards and high rankings in 2026, including recognition from the Association of National Advertisers and a top position in the Ad Age Agency Report. These accolades highlight RRD's growth and client trust in its solutions.
Iridio Strengthens Advanced Media Mix Modeling Solution Through a Strategic Alliance With Keen Decision Systems | Newsroom | RRD
RRD's Iridio forms a strategic alliance with Keen Decision Systems to enhance its advanced media mix modeling solution. This partnership aims to integrate Keen's decision optimization capabilities with Iridio's existing offerings, providing clients with improved marketing strategy insights and decision-making tools.
RRD Launches Business Communication Intelligence Platform
RRD Launches Business Communication Intelligence Platform
RRDs AI-Powered Business Communication Intelligence Platform Streamlines and Improves Customer Communications
RRD has launched the Business Communication Intelligence (BCI) platform, an AI-powered solution designed to enhance customer communications. BCI processes millions of documents quickly, offering insights for personalization and cost savings. It helps companies in various industries streamline communications, improve customer engagement, and maintain compliance. The platform addresses issues like inconsistent messaging and redundant mailings, providing a unified communication strategy.
R.R. Donnelley & Sons Company Profile
Company Name
R.R. Donnelley & Sons Company
Company Website
https://www.rrd.com/HQ Location
2400 District Ave, Suite 410, Burlington, Massachusetts 01803, US
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