NXTDRIVE Overview

RRD transforms customer touchpoints into impactful experiences with its comprehensive portfolio in marketing, packaging, print, and supply chain solutions. Businesses looking to enhance their customer engagement can leverage RRD's expertise to create memorable interactions at every stage of their customer journey. By integrating these solutions, companies can address diverse needs, from creating compelling marketing campaigns to ensuring efficient supply chain operations. With a legacy dating back to 1864, RRD stands as a trusted partner in delivering customized solutions that drive business success. A surprising detail is RRD's strategic acquisition of Williams Lea, further expanding its capabilities in the industry.

Use Cases

Customers recommend Campaign Management, Channel Marketing, Engagement Management, as the business use cases that they have been most satisfied with while using NXTDRIVE.

Other use cases:

  • Digital Marketing
  • Touchpoint Management
  • Channel Management
  • Social Media Analytics
  • Customise Loyalty Program
  • Direct Marketing
  • Advertisement
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NXTDRIVE.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Build Brand Awareness
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NXTDRIVE Use-Cases and Business Priorities: Customer Satisfaction Data

NXTDRIVE works with different mediums / channels such as Omnichannel.

NXTDRIVE's features include Micro Customer Segmenting, Personalization, Dashboard, etc. and NXTDRIVE support capabilities include 24/7 Support, AI Powered, Email Support, etc. also NXTDRIVE analytics capabilities include Analytics, and Custom Reports.

Quickpivot-CDP is defined by the CDP Institute as software that creates a persistent, unified customer database. It is used to manage and utilize customer data efficiently.

Comprehensive Insights on NXTDRIVE Use Cases

How does NXTDRIVE address your Campaign Management Challenges?

How can NXTDRIVE enhance your Channel Marketing process?

How does NXTDRIVE facilitate Engagement Management?

How efficiently Does NXTDRIVE manage your Digital Marketing?

What Are the key features of NXTDRIVE for Touchpoint Management?

11 buyers and buying teams have used Cuspera to assess how well NXTDRIVE solved their business needs. Cuspera uses 458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Education

CASE STUDY Towson University

RRD's Flex Mailer helped Towson University send branded gifts to accepted students. The university needed a cost-effective way to mail items like pins and socks. RRD recommended the Flex Mailer, whic...h converts parcels to USPS-automated flats and saves on postage. The mailer is recyclable and can be custom-branded. Towson saw increased student engagement and brand presence, plus major postage savings. They have used this solution for five years.

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CASE STUDY A leading health plan

ConnectOne Storefront helped a leading health plan run Medicare campaigns across the United States. The health plan struggled with slow, manual processes and compliance pressures. RRD set up a self-s...ervice web-to-print platform for easy asset creation and approval. The team made campaign materials faster and with fewer errors. The health plan reached seniors with clear, timely Medicare information.

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Manufacturing

CASE STUDY International toy brand

RRD Asia helped an international toy brand improve its packaging supply chain. The company needed to move label and manual production to China and solve technical challenges with lamination and mater...ial requirements. RRD combined lamination and die-cutting, boosting production output by four times. The company cut production costs by 20% and reduced logistics costs and lead times. RRD supported new product launches for 1,000 SKUs and helped the brand scale operations to meet global demand.

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Retail

CASE STUDY A leading national home improvement distributor

Iridio by RRD helped a leading national home improvement distributor improve lead quality and speed up direct mail campaigns. The company faced slow campaign cycles and poor lead quality. RRD used ad...vanced audience targeting, in-depth research, and real-time dashboards. The new process increased lead volume and delivered faster results. The client expanded services with RRD after seeing rapid lead generation.

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Education

CASE STUDY Northwood University

RRD helped Northwood University improve alumni engagement. Northwood faced problems with their old print vendor, including mistakes and poor communication. RRD took over as the main print partner and... managed all project details. The RRD team fixed errors quickly, like reprinting event programs in 12 hours. They also rushed new posters for a $25,000 donor. Northwood staff say communication with RRD is much better than before.

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Education

CASE STUDY Empower Education Connections

RRD helped Empower Education Connections make more learning kits for students. Empower creates hands-on activity kits for K-12 that do not use screens. Their kits help students learn math, science, a...nd reading. Empower struggled to keep up with demand because they packed and shipped kits by hand. RRD gave them better printing, packaging, and logistics. One school saw math scores rise from 6% to 59% in two years using Empower's kits. Empower has reached over 1.7 million students and 68,000 teachers.

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lightning

Peers used NXTDRIVE for campaign management and channel marketing

NXTDRIVE Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (6)
Analytics

4.36/5 ★

Read Reviews (52)
Custom Reports

4.30/5 ★

Read Reviews (47)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (6)
Analytics

4.36/5 ★

Read Reviews (52)
Custom Reports

4.30/5 ★

Read Reviews (47)

Software Failure Risk Guidance

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for NXTDRIVE

Overall Risk Meter

Low Medium High

Top Failure Risks for NXTDRIVE

R.R. Donnelley & Sons Company News

Product

RRD Launches Business Communication Intelligence Platform

RRD Launches Business Communication Intelligence Platform

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Product

RRDs AI-Powered Business Communication Intelligence Platform Streamlines and Improves Customer Communications

RRD has launched the Business Communication Intelligence (BCI) platform, an AI-powered solution designed to enhance customer communications. BCI processes millions of documents quickly, offering insights for personalization and cost savings. It helps companies in various industries streamline communications, improve customer engagement, and maintain compliance. The platform addresses issues like inconsistent messaging and redundant mailings, providing a unified communication strategy.

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Product

RRD Debuts Iridio : A Unified Marketing Solutions Partner

RRD introduces Iridio, a unified marketing solutions partner aimed at streamlining marketing efforts.

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R.R. Donnelley & Sons Company Profile

Company Name

R.R. Donnelley & Sons Company

Company Website

https://www.rrd.com/

HQ Location

2400 District Ave, Suite 410, Burlington, Massachusetts 01803, US

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