Epsilon PeopleCloud Loyalty Overview

Epsilon-peoplecloud-loyalty enhances customer retention and boosts sales through loyalty management software. Learn more in the comprehensive guide provided.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Epsilon PeopleCloud Loyalty.

Other use cases:

  • Advertisement
  • Lifetime Value Management
  • Coaching
  • Sending & Publishing Communications
  • Cross Selling
  • Digital Marketing
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Epsilon PeopleCloud Loyalty.

Other priorities:

  • Grow Market Share
  • Improve ROI
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Epsilon PeopleCloud Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Epsilon PeopleCloud Loyalty works with different mediums / channels such as Promotions. Offline. Point Of Sale etc.

Epsilon PeopleCloud Loyalty's features include Personalization, Gamification, Rewards, etc. and Epsilon PeopleCloud Loyalty support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Epsilon PeopleCloud Loyalty analytics capabilities include Analytics, and Custom Reports.

Reviews

"Epsilon has brought us expertise in strategy, segmentation and engagement and a disciplined approach in talking to the consumer" - Jon Lee

Peer review evidence (same sources as the product rating summary)

"...Way they sought after was a campaign that could build a foundation for a successful loyalty program. ..." Case Study Whole Foods 365
"...The email campaign achieved excellent engagement, helping 365 by Whole Foods establish the early customer connections they were looking for...." Case Study Whole Foods 365
"...New brand buyers accounted for 20% of the incremental sales 2X greater than the penetration benchmark of 10%. ..." Case Study Leading Dairy Brand

Epsilon PeopleCloud Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Epsilon PeopleCloud Loyalty

Top Industries

  • Restaurants
  • Automotive
  • Retail

Popular in

Epsilon PeopleCloud Loyalty is popular in Restaurants, Automotive, and Retail and is widely used by

Epsilon PeopleCloud Loyalty Customer wins, Customer success stories, Case studies

How does Epsilon PeopleCloud Loyalty facilitate Loyalty Management?

What solutions does Epsilon PeopleCloud Loyalty provide for Engagement Management?

How does Epsilon PeopleCloud Loyalty facilitate Competitive Intelligence?

Why is Epsilon PeopleCloud Loyalty the best choice for Lifetime Value Management?

64 buyers and buying teams have used Cuspera to assess how well Epsilon PeopleCloud Loyalty solved their Customer Loyalty Management needs. Cuspera uses 455 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Epsilon PeopleCloud Loyalty testimonial

Jon Lee

Brand Communication Manager

BP

Epsilon has brought us expertise in strategy, segmentation and engagement and a disciplined approach in talking to the consumer Testimonial By Jon Lee
Epsilon PeopleCloud Loyalty testimonial

Andy Rossmeissl

CEO

Faraday

When we compare Epsilon data to our prior sources, the quality is better, the coverage is higher, and the number of attributes are all phenomenal – we’ve never seen anything like it here Testimonial By Andy Rossmeissl
Epsilon PeopleCloud Loyalty testimonial

Corey Bergstrom

Chief Marketing & Merchandising Officer

Swanson Health

[Epsilon]’s knowledge of consumers and ability to reach them with personalized messages across all their devices enables us to expand our customer base to include the next generation of wellness-focused consumers Testimonial By Corey Bergstrom
CUSTOMERS TESTIMONIALS
Epsilon PeopleCloud Loyalty testimonial

Jon Lee

Brand Communication Manager

BP

Epsilon has brought us expertise in strategy, segmentation and engagement and a disciplined approach in talking to the consumer Testimonial By Jon Lee
Epsilon PeopleCloud Loyalty testimonial

Andy Rossmeissl

CEO

Faraday

When we compare Epsilon data to our prior sources, the quality is better, the coverage is higher, and the number of attributes are all phenomenal – we’ve never seen anything like it here Testimonial By Andy Rossmeissl
Epsilon PeopleCloud Loyalty testimonial

Corey Bergstrom

Chief Marketing & Merchandising Officer

Swanson Health

[Epsilon]’s knowledge of consumers and ability to reach them with personalized messages across all their devices enables us to expand our customer base to include the next generation of wellness-focused consumers Testimonial By Corey Bergstrom
 

E3 Lithium - Battery Materials - Medium

E3 Lithium Signs MoU to Supply Lithium Carbonate to India's Epsilon CAM

India

E3 Lithium signed a non-binding MoU to supply up to 5,000 tonnes of battery-grade lithium carbonate annually to India's Epsilon CAM for five years. This agreement could cover 40% of E3's Clearwater p...roject's Stage 1 output, linking Canadian lithium resources with India's battery materials sector.

Read on →
 

RedSky Insurance - Insurance - Small

RedSky joins Epsilon as compliance load reshapes underwriting

Australia

Epsilon Underwriting has integrated RedSky Insurance, a specialist marine underwriting agency, to manage increasing compliance burdens and enhance service offerings. RedSky's policies and transaction...s are now administered by Epsilon, combining RedSky's marine expertise with Epsilon's national platform. This integration aims to improve operational efficiency and expand market offerings for brokers.

Read on →
 

Zoopla - Real Estate - Medium

London, UK

Zoopla used Epsilon’s PubLink and Prebid’s SharedID to prepare for third-party cookie deprecation. They wanted to increase monetization of their authenticated web traffic. By integrating these identi...ty solutions, Zoopla improved audience identification and increased bid opportunities. Zoopla saw a 31% increase in overall monetization and a 44% lift in Epsilon-purchased impressions in the first month. Month-over-month, Epsilon-purchased impressions grew by 30%.

 

Yard House - Restaurants - Large

Orlando, USA

Yard House used Epsilon to send real-time, localized email campaigns. Each location's beer menu was updated live in emails using data from 68 locations. This campaign led to a 32% year-over-year incr...ease in click-through rates. The emails also re-engaged guests who had stopped interacting. Yard House used their restaurant API to power the campaign.

 

Women's retailer - Retail - Large

Epsilon PeopleCloud Digital Media Solutions helped a leading women's retailer connect online and offline customer data. The retailer used first-party data and Epsilon's identity solution to target an...d message over 2 million real people. They matched 89% of customers to Epsilon's profiles, enabling personalized messaging. The campaign drove a $9:1 incremental ROAS for retention and 43% of annual purchases came from messaged individuals. Cost per acquisition was 250% lower than the benchmark for acquisition.

 

Wine Country Gift Baskets - Consumer Goods - Small

Fullerton, USA

Epsilon Digital helped Wine Country Gift Baskets reach 129,000 new customers. The company earned $16 million in revenue from new buyers. They achieved a $4.7 to $1 return on ad spend. Epsilon used re...al-time intent data and modeled audiences to target high-value shoppers. Personalized digital campaigns brought back existing customers and attracted new ones. Wine Country Gift Baskets now drives sales year-round, not just during holidays.

Epsilon PeopleCloud Loyalty

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Peers used Epsilon PeopleCloud Loyalty for loyalty management and engagement management

Epsilon PeopleCloud Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.58/5 ★

Read Reviews (5)
Analytics

4.23/5 ★

Read Reviews (37)
Custom Reports

4.17/5 ★

Read Reviews (56)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.58/5 ★

Read Reviews (5)
Analytics

4.23/5 ★

Read Reviews (37)
Custom Reports

4.17/5 ★

Read Reviews (56)

Software Failure Risk Guidance

?

for Epsilon PeopleCloud Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Epsilon PeopleCloud Loyalty

Epsilon Data Management, LLC News

Partnership

Epsilon-Megaport Expand North American Network Reach

Epsilon Telecommunications and Megaport are partnering to expand network access in the U.S. and Canada, offering software-defined connectivity to digital hubs. This collaboration enhances cloud connectivity options, supports hybrid and multi-cloud architectures, and improves business continuity with geo-redundant backups, targeting the $6 trillion North American IT market.

Product

Epsilon and Megaport partner to extend software-defined connectivity across United States and Canada

Epsilon Telecommunications and Megaport have partnered to expand Epsilon's network footprint in the US and Canada. This integration allows customers to access Megaport's infrastructure via Epsilon, providing software-defined connectivity to key data centers and cloud hubs. The collaboration supports hybrid and multi-cloud architectures, enhancing connectivity and content delivery across North America.

Partnership

Epsilon Switches to MAP Pricing

Epsilon is implementing a Minimum Advertised Pricing (MAP) policy for its brands like Soundstream and Power Acoustik, effective October 2. The company is restructuring its distribution network, terminating existing agreements, and signing new ones with select distributors. This move aims to enhance profitability and focus on strategic partnerships in the car audio sector.

Partnership

E3 Lithium Signs Supply MOU with India's Epsilon CAM | Autocar Professional

E3 Lithium and Epsilon CAM have signed a non-binding MOU for the potential supply of up to 5,000 tonnes of battery-grade lithium carbonate annually to India's battery materials supply chain. This agreement supports E3 Lithium's Clearwater Project and aligns with Epsilon CAM's strategy to diversify raw material sources.

Epsilon Data Management, LLC Profile

Company Website

//epsilon.com/us

Year Founded

1969

HQ Location

6021 Connection Drive,Irving, TX 75039

Employees

5001-10000

Social

Financials

M&A