Epsilon PeopleCloud Loyalty Overview

Epsilon PeopleCloud Loyalty delivers users loyalty by creating powerful human experiences. Its customer’s data online and offline is connected to a single profile, allowing users to seamlessly activate across digital and physical channels. It reaches every loyalty member at precisely the right moment, and brings them personalized rewards and experiences driven by their real-time behavior.

Epsilon PeopleCloud Loyalty integrates loyalty marketing across all Epsilon PeopleCloud solutions from the beginning, including Messaging, Customer and Prospect. It builds and grows successful loyalty solutions for leading brands.

Cuspera Reviews

64 buyers and buying teams have used Cuspera to assess how well Epsilon PeopleCloud Loyalty solved their Customer Loyalty Management needs. Cuspera uses 350 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Epsilon PeopleCloud Loyalty.

Other priorities:

  • Grow Market Share
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Epsilon PeopleCloud Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.77/5

Read Reviews (44)

"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens
customise loyalty program

4.12/5

Read Reviews (3)

identify target customers

4.02/5

Read Reviews (3)

Engagement Management

4.58/5

Read Reviews (12)

"...ased on the success of the program , the client plans to expand their reach by engaging guests of additional competitors who were identified through MarketView data. ..." Case Study Travel Hotel Brand
engaging and following up

4.54/5

Read Reviews (10)

Contact List Management with Phone Calls

4.31/5

Read Reviews (12)

"...For business inquiries please fill out the contact form or call...." Case Study Box office
PEER EXPERIENCES
Loyalty Management

4.77/5

Read Reviews (44)

"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens
customise loyalty program

4.77/5

Read Reviews (3)

identify target customers

4.77/5

Read Reviews (3)

Engagement Management

4.58/5

Read Reviews (12)

"...ased on the success of the program , the client plans to expand their reach by engaging guests of additional competitors who were identified through MarketView data. ..." Case Study Travel Hotel Brand
engaging and following up

4.58/5

Read Reviews (10)

Contact List Management with Phone Calls

4.31/5

Read Reviews (12)

"...For business inquiries please fill out the contact form or call...." Case Study Box office

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 350 insights from peers and experts to help you assess how these Epsilon PeopleCloud Loyalty use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Shannon Balliet

Vice President, Analytics

Norwegian Cruise Line Holdings

MarketView was better than any brokered list that we had purchased and competed with partnered lists and owned lists in terms of cost to acquire and return on marketing investment Testimonial By Shannon Balliet

Jay Poropatich

Sr. Director of Digital Marketing

Staples

[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich

Jaclyn Teffeau

New Member Acquisition Manager

The Nature Conservancy

They listen, they are incredibly responsive and they are fluent in solutions. Epsilon brings a lens specific to our program and finds a way to enhance it Testimonial By Jaclyn Teffeau
CUSTOMERS TESTIMONIALS

Shannon Balliet

Vice President, Analytics

Norwegian Cruise Line Holdings

MarketView was better than any brokered list that we had purchased and competed with partnered lists and owned lists in terms of cost to acquire and return on marketing investment Testimonial By Shannon Balliet

Jay Poropatich

Sr. Director of Digital Marketing

Staples

[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich

Jaclyn Teffeau

New Member Acquisition Manager

The Nature Conservancy

They listen, they are incredibly responsive and they are fluent in solutions. Epsilon brings a lens specific to our program and finds a way to enhance it Testimonial By Jaclyn Teffeau

Case Studies

COMPANY CASE STUDIES
Case Study Coach

Delivering the customized experiences customers want and expect.

Read More
Case Study Faraday

Faraday increases model validation accuracy and improves overall efficiency.

Read More
Case Study Walgreens

Walgreens Balance Rewards program makes a healthy partnership with Epsilon.

Read More

Popular Business Setting

for Epsilon PeopleCloud Loyalty

Top Industries

  • Apparel & Fashion
  • Restaurants
  • Transportation/Trucking/Railroad

Popular in

Peers used Epsilon PeopleCloud Loyalty to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Epsilon PeopleCloud Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.12/5

Read Reviews (19)
Rewards

4.43/5

Read Reviews (17)
Gamification

4.43/5

Read Reviews (17)
SEM

3.97/5

Read Reviews (11)
Ticketing

4.14/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.12/5

Read Reviews (19)
Rewards

4.43/5

Read Reviews (17)
Gamification

4.43/5

Read Reviews (17)
SEM

3.97/5

Read Reviews (11)
Ticketing

4.14/5

Read Reviews (8)

IT and Other Capabilities

for Epsilon PeopleCloud Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.70/5

Read Reviews (7)
Data Export

3.63/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.70/5

Read Reviews (7)
Data Export

3.63/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (18)
Email Support

3.72/5

Read Reviews (4)
Chat Support

2.97/5

Read Reviews (1)
Phone Support

2.97/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (18)
Email Support

3.72/5

Read Reviews (4)
Chat Support

2.97/5

Read Reviews (1)
Phone Support

2.97/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.57/5

Read Reviews (5)
Analytics

4.23/5

Read Reviews (28)
Custom Reports

4.15/5

Read Reviews (37)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.57/5

Read Reviews (5)
Analytics

4.23/5

Read Reviews (28)
Custom Reports

4.15/5

Read Reviews (37)

Software Failure Risk Guidance

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for Epsilon PeopleCloud Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Epsilon PeopleCloud Loyalty

Vendor Profile Details

Company Name

Epsilon

Company Website

https://us.epsilon.com/

Year Founded

1969

HQ Location

6021 Connection Drive,Irving, TX 75039

Employees

5001-10000

Social

Financials

M&A