Epsilon PeopleCloud Loyalty Overview

Epsilon-peoplecloud-loyalty enhances customer retention and boosts sales through loyalty management software. Learn more in the comprehensive guide provided.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using Epsilon PeopleCloud Loyalty.

Other use cases:

  • Advertisement
  • Lifetime Value Management
  • Coaching
  • Sending & Publishing Communications
  • Cross Selling
  • Digital Marketing
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Epsilon PeopleCloud Loyalty.

Other priorities:

  • Grow Market Share
  • Improve ROI
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Epsilon PeopleCloud Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Epsilon PeopleCloud Loyalty works with different mediums / channels such as Promotions. Offline. Point Of Sale etc.

Epsilon PeopleCloud Loyalty's features include Personalization, Gamification, Rewards, etc. and Epsilon PeopleCloud Loyalty support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Epsilon PeopleCloud Loyalty analytics capabilities include Analytics, and Custom Reports.

Reviews

"Showing the right message to the right people at the right time is extremely important. And that is one of the things [Epsilon] does very well" - Brian Lamb

Peer review evidence (same sources as the product rating summary)

"...Dunkin Donuts builds customer loyalty and generates sales with the DDPerks program...." Case Study Dunkin Donuts
"...With a holistic understanding of your customers through rational and behavioral data, engage in real time with the right audience, online and offline, to drive emotional connections. ..." Create a customer loyalty program
"...Epsilon supports the launch of Whole Foods' new 365 stores with benchmark-busting engagement...." Case Study Whole Foods 365

Epsilon PeopleCloud Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Epsilon PeopleCloud Loyalty

Top Industries

  • Restaurants
  • Automotive
  • Retail

Popular in

Epsilon PeopleCloud Loyalty is popular in Restaurants, Automotive, and Retail and is widely used by

Epsilon PeopleCloud Loyalty Customer wins, Customer success stories, Case studies

What benefits does Epsilon PeopleCloud Loyalty offer for Loyalty Management?

What solutions does Epsilon PeopleCloud Loyalty provide for Engagement Management?

What Are the key features of Epsilon PeopleCloud Loyalty for Competitive Intelligence?

What Are the key features of Epsilon PeopleCloud Loyalty for Lifetime Value Management?

64 buyers and buying teams have used Cuspera to assess how well Epsilon PeopleCloud Loyalty solved their Customer Loyalty Management needs. Cuspera uses 455 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Epsilon PeopleCloud Loyalty testimonial

Brian Lamb

Digital Strategist, Senior Digital Marketing Analyst

Hot Topic

Showing the right message to the right people at the right time is extremely important. And that is one of the things [Epsilon] does very well Testimonial By Brian Lamb
Epsilon PeopleCloud Loyalty testimonial

Kelly Cofer Martin

Director of Ad Operations

tampabay.com

[Epsilon] has always been a reliable source of unique demand and consistent revenue Testimonial By Kelly Cofer Martin
Epsilon PeopleCloud Loyalty testimonial

Jay Poropatich

Sr. Director of Digital Marketing

Staples

[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich
CUSTOMERS TESTIMONIALS
Epsilon PeopleCloud Loyalty testimonial

Brian Lamb

Digital Strategist, Senior Digital Marketing Analyst

Hot Topic

Showing the right message to the right people at the right time is extremely important. And that is one of the things [Epsilon] does very well Testimonial By Brian Lamb
Epsilon PeopleCloud Loyalty testimonial

Kelly Cofer Martin

Director of Ad Operations

tampabay.com

[Epsilon] has always been a reliable source of unique demand and consistent revenue Testimonial By Kelly Cofer Martin
Epsilon PeopleCloud Loyalty testimonial

Jay Poropatich

Sr. Director of Digital Marketing

Staples

[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich
 

RedSky Insurance - Insurance - Small

RedSky joins Epsilon as compliance load reshapes underwriting

Australia

Epsilon Underwriting has integrated RedSky Insurance, a specialist marine underwriting agency, to manage increasing compliance burdens and enhance service offerings. RedSky's policies and transaction...s are now administered by Epsilon, combining RedSky's marine expertise with Epsilon's national platform. This integration aims to improve operational efficiency and expand market offerings for brokers.

Read on →
 

Zoopla - Real Estate - Medium

London, UK

Zoopla used Epsilon’s PubLink and Prebid’s SharedID to prepare for third-party cookie deprecation. They wanted to increase monetization of their authenticated web traffic. By integrating these identi...ty solutions, Zoopla improved audience identification and increased bid opportunities. Zoopla saw a 31% increase in overall monetization and a 44% lift in Epsilon-purchased impressions in the first month. Month-over-month, Epsilon-purchased impressions grew by 30%.

 

Yard House - Restaurants - Large

Orlando, USA

Yard House used Epsilon to send real-time, localized email campaigns. Each location's beer menu was updated live in emails using data from 68 locations. This campaign led to a 32% year-over-year incr...ease in click-through rates. The emails also re-engaged guests who had stopped interacting. Yard House used their restaurant API to power the campaign.

 

Women's retailer - Retail - Large

Epsilon PeopleCloud Digital Media Solutions helped a leading women's retailer connect online and offline customer data. The retailer used first-party data and Epsilon's identity solution to target an...d message over 2 million real people. They matched 89% of customers to Epsilon's profiles, enabling personalized messaging. The campaign drove a $9:1 incremental ROAS for retention and 43% of annual purchases came from messaged individuals. Cost per acquisition was 250% lower than the benchmark for acquisition.

 

Wine Country Gift Baskets - Consumer Goods - Small

Fullerton, USA

Epsilon Digital helped Wine Country Gift Baskets reach 129,000 new customers. The company earned $16 million in revenue from new buyers. They achieved a $4.7 to $1 return on ad spend. Epsilon used re...al-time intent data and modeled audiences to target high-value shoppers. Personalized digital campaigns brought back existing customers and attracted new ones. Wine Country Gift Baskets now drives sales year-round, not just during holidays.

 

Whole Foods 365 - Retail - Large

Austin, USA

Epsilon PeopleCloud Messaging powered the launch of Whole Foods 365 stores with a multi-touch email campaign. The campaign drove an 88% higher open rate for the weekly newsletter compared to industry... benchmarks. Registration confirmation emails saw a 460% higher click rate. Epsilon's CRM and creative services helped build a strong loyalty program foundation. The solution enabled personalized 1:1 emails and consistent brand messaging.

Epsilon PeopleCloud Loyalty

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Peers used Epsilon PeopleCloud Loyalty for loyalty management and engagement management

Epsilon PeopleCloud Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.58/5

Read Reviews (5)
Analytics

4.23/5

Read Reviews (37)
Custom Reports

4.17/5

Read Reviews (56)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.58/5

Read Reviews (5)
Analytics

4.23/5

Read Reviews (37)
Custom Reports

4.17/5

Read Reviews (56)

Software Failure Risk Guidance

?

for Epsilon PeopleCloud Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Epsilon PeopleCloud Loyalty

Epsilon Data Management, LLC News

M&A

Everus to Acquire Epsilon Industries, Premier Off-Site Modular ...

Everus Construction Group announced a definitive agreement to acquire Epsilon Industries for $295 million. This acquisition will enhance Everus' off-site modular construction offerings and expand its geographic reach in the U.S. and Canada. Epsilon, known for its innovative modular solutions, will integrate with Everus to strengthen its position in key markets like data centers and healthcare.

M&A

Publicis Groupe To Acquire Epsilon

Publicis Groupe announced its acquisition of Epsilon from Alliance Data Systems for $4.4 billion. This move aims to enhance Publicis' capabilities in data-driven, digital-first marketing, leveraging Epsilon's technology and expertise to provide personalized experiences at scale. The acquisition is expected to accelerate Publicis' strategy and offer end-to-end solutions to its clients.

Executive

Epsilon Formally Announces New Commercial & Sales Trio

Epsilon has appointed three new sales leaders to meet growing demand in the ANZ region for data-driven marketing solutions. Lachlan Brahe joins as commercial director for Retail Media, Alice Penn as sales manager for Epsilon Accelerate, and Chris Hackett in business development for Epsilon Digital. These appointments aim to enhance Epsilon's capabilities in digital media, performance marketing, and retail media.

Executive

Rodney Mendonca joins Epsilon as Senior Director-Sales - Exchange4Media

Rodney Mendonca has joined Epsilon as the Senior Director of Sales.

Epsilon Data Management, LLC Profile

Company Website

//epsilon.com/us

Year Founded

1969

HQ Location

6021 Connection Drive,Irving, TX 75039

Employees

5001-10000

Social

Financials

M&A