Epsilon PeopleCloud Loyalty Overview
Epsilon PeopleCloud Loyalty delivers users loyalty by creating powerful human experiences. Its customer’s data online and offline is connected to a single profile, allowing users to seamlessly activate across digital and physical channels. It reaches every loyalty member at precisely the right moment, and brings them personalized rewards and experiences driven by their real-time behavior.
Epsilon PeopleCloud Loyalty integrates loyalty marketing across all Epsilon PeopleCloud solutions from the beginning, including Messaging, Customer and Prospect. It builds and grows successful loyalty solutions for leading brands.
Cuspera Reviews
64 buyers and buying teams have used Cuspera to assess how well Epsilon PeopleCloud Loyalty solved their Customer Loyalty Management needs. Cuspera uses 350 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Epsilon PeopleCloud Loyalty.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Contact List Management , as the business use cases that they have been most satisfied while using Epsilon PeopleCloud Loyalty.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.77/5 ★ |
"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens |
| customise loyalty program |
4.12/5 ★ |
|
| identify target customers |
4.02/5 ★ |
|
| Engagement Management |
4.58/5 ★ |
"...ased on the success of the program , the client plans to expand their reach by engaging guests of additional competitors who were identified through MarketView data. ..." Case Study Travel Hotel Brand |
| engaging and following up |
4.54/5 ★ |
|
| Contact List Management with Phone Calls |
4.31/5 ★ |
"...For business inquiries please fill out the contact form or call...." Case Study Box office |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.77/5 ★ |
"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens |
|
| customise loyalty program |
4.77/5 ★ |
| identify target customers |
4.77/5 ★ |
| Engagement Management |
4.58/5 ★ |
"...ased on the success of the program , the client plans to expand their reach by engaging guests of additional competitors who were identified through MarketView data. ..." Case Study Travel Hotel Brand |
|
| engaging and following up |
4.58/5 ★ |
| Contact List Management with Phone Calls |
4.31/5 ★ |
"...For business inquiries please fill out the contact form or call...." Case Study Box office |
|
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 350 insights from peers and experts to help you assess how these Epsilon PeopleCloud Loyalty use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
MarketView was better than any brokered list that we had purchased and competed with partnered lists and owned lists in terms of cost to acquire and return on marketing investment Testimonial By Shannon Balliet |
|
[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich |
|
They listen, they are incredibly responsive and they are fluent in solutions. Epsilon brings a lens specific to our program and finds a way to enhance it Testimonial By Jaclyn Teffeau |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Shannon Balliet Vice President, Analytics Norwegian Cruise Line Holdings |
MarketView was better than any brokered list that we had purchased and competed with partnered lists and owned lists in terms of cost to acquire and return on marketing investment Testimonial By Shannon Balliet |
|
Jay Poropatich Sr. Director of Digital Marketing Staples |
[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them Testimonial By Jay Poropatich |
|
Jaclyn Teffeau New Member Acquisition Manager The Nature Conservancy |
They listen, they are incredibly responsive and they are fluent in solutions. Epsilon brings a lens specific to our program and finds a way to enhance it Testimonial By Jaclyn Teffeau |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study CoachRead More |
|
Case Study FaradayRead More |
|
Case Study WalgreensRead More |
Popular Business Setting
for Epsilon PeopleCloud Loyalty
Top Industries
- Apparel & Fashion
- Restaurants
- Transportation/Trucking/Railroad
Popular in
Peers used Epsilon PeopleCloud Loyalty to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Epsilon PeopleCloud Loyalty
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (19) |
| Rewards | Read Reviews (17) |
| Gamification | Read Reviews (17) |
| SEM | Read Reviews (11) |
| Ticketing | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (19) |
| Rewards | Read Reviews (17) |
| Gamification | Read Reviews (17) |
| SEM | Read Reviews (11) |
| Ticketing | Read Reviews (8) |
IT and Other Capabilities
for Epsilon PeopleCloud Loyalty
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (37) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (37) |
Software Failure Risk Guidance
?for Epsilon PeopleCloud Loyalty
Overall Risk Meter
Top Failure Risks for Epsilon PeopleCloud Loyalty
Vendor Profile Details
HQ Location
6021 Connection Drive,Irving, TX 75039
Employees
5001-10000
Social
Financials
M&A
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