Epsilon PeopleCloud Loyalty Overview
This is a summary of the comprehensive capabilities and benefits of Epsilon PeopleCloud Loyalty based on over 455 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Epsilon PeopleCloud Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Epsilon PeopleCloud Loyalty is right for your needs? Our Cuspera AI engine can evaluate how Epsilon PeopleCloud Loyalty fits your specific business needs, industry, and context. Get your personalized assessment report today.
Epsilon PeopleCloud Loyalty supports business activities such as:
- Loyalty Management
- Engagement Management
- Competitive Intelligence
- Advertisement
- Lifetime Value Management
Epsilon PeopleCloud Loyalty can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Grow Market Share, Improve ROI, Increase Customer Life Time Value, etc. It can help manage these activities if you use Promotions Offline Point Of Sale etc. for these needs. As a solution, Epsilon PeopleCloud Loyalty's capabilities include Personalization, Gamification, Rewards, etc.
Epsilon PeopleCloud Loyalty was founded in 1969. Restaurants Vertical is its biggest customer base.
Reviews
"Epsilon and Conversant also provided important insight on some of our business challenges. It is money well spent when a partner thinks outside of the project confines—that is pretty rare " - Desiree Graham
Cuspera Reviews
64 buyers and buying teams have used Cuspera to assess how well Epsilon PeopleCloud Loyalty solved their Customer Loyalty Management needs. Cuspera uses 455 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Epsilon PeopleCloud Loyalty.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Competitive Intelligence , as the business use cases that they have been most satisfied while using Epsilon PeopleCloud Loyalty.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Promotions |
4.79/5 ★ |
"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens |
| customise loyalty program |
4.53/5 ★ |
"...Authentically connecting with guests during COVID-19. Walgreens Loyalty Healthy customers & customer relationships...." Case Study Cracker Barrel |
| identify target customers |
4.02/5 ★ |
"...A leading dairy company wanted to drive sales from their target customers and win market share from a large national competitor...." Case Study Leading Dairy Brand |
| Engagement Management with Offline, Point Of Sale and E-Mail |
4.71/5 ★ |
"...We decided to work with Epsilon to leverage the power of engagement segmentation, which is how we discovered an iceberg of non-engagers..." Testimonial by Mercedee Hutton, Omnichannel Marketing Senior Strategist, Dell EMC |
| engaging and following up |
4.69/5 ★ |
"...Dell s Unfrozen campaign re-engaged customers and re-ignited relationships, increasing overall revenue. ..." Case Study Cracker Barrel |
| Competitive Intelligence with Offline, Point Of Sale, E-Mail and Movies |
4.51/5 ★ |
"...Epsilon supports the launch of Whole Foods' new 365 stores with benchmark-busting engagement...." Case Study Whole Foods 365 |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Promotions |
4.79/5 ★ |
"...We were able to launch a [loyalty] program in a few short months ... we wouldn’t have been able to do it without Epsilon and the partnership we’ve built..." Testimonial by Kelly Smolinski, Director, Customer Systems, Walgreens |
|
| customise loyalty program |
4.79/5 ★ |
| identify target customers |
4.79/5 ★ |
| Engagement Management with Offline, Point Of Sale and E-Mail |
4.71/5 ★ |
"...We decided to work with Epsilon to leverage the power of engagement segmentation, which is how we discovered an iceberg of non-engagers..." Testimonial by Mercedee Hutton, Omnichannel Marketing Senior Strategist, Dell EMC |
|
| engaging and following up |
4.71/5 ★ |
| Competitive Intelligence with Offline, Point Of Sale, E-Mail and Movies |
4.51/5 ★ |
"...Epsilon supports the launch of Whole Foods' new 365 stores with benchmark-busting engagement...." Case Study Whole Foods 365 |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 455 insights from peers and experts to help you assess how these Epsilon PeopleCloud Loyalty use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Epsilon and Conversant also provided important insight on some of our business challenges. It is money well spent when a partner thinks outside of the project confines—that is pretty rare Testimonial By Desiree Graham |
|
We decided to work with Epsilon to leverage the power of engagement segmentation, which is how we discovered an iceberg of non-engagers Testimonial By Mercedee Hutton |
|
[Epsilon] has always been a reliable source of unique demand and consistent revenue Testimonial By Kelly Cofer Martin |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Desiree Graham Director of Restaurant Marketing Cracker Barrel |
Epsilon and Conversant also provided important insight on some of our business challenges. It is money well spent when a partner thinks outside of the project confines—that is pretty rare Testimonial By Desiree Graham |
|
Mercedee Hutton Omnichannel Marketing Senior Strategist Dell EMC |
We decided to work with Epsilon to leverage the power of engagement segmentation, which is how we discovered an iceberg of non-engagers Testimonial By Mercedee Hutton |
|
Kelly Cofer Martin Director of Ad Operations tampabay.com |
[Epsilon] has always been a reliable source of unique demand and consistent revenue Testimonial By Kelly Cofer Martin |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study CoachRead More |
|
Case Study Norwegian Cruise LineRead More |
|
Case Study FaradayRead More |
Popular Business Setting
for Epsilon PeopleCloud Loyalty
Top Industries
- Restaurants
- Automotive
- Retail
Popular in
Peers used Epsilon PeopleCloud Loyalty to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Epsilon PeopleCloud Loyalty
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (25) |
| Gamification | Read Reviews (22) |
| Rewards | Read Reviews (20) |
| Ticketing | Read Reviews (14) |
| SEM | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (25) |
| Gamification | Read Reviews (22) |
| Rewards | Read Reviews (20) |
| Ticketing | Read Reviews (14) |
| SEM | Read Reviews (11) |
IT and Other Capabilities
for Epsilon PeopleCloud Loyalty
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (10) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (11) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (56) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (56) |
Software Failure Risk Guidance
?for Epsilon PeopleCloud Loyalty
Overall Risk Meter
Top Failure Risks for Epsilon PeopleCloud Loyalty
Vendor Profile Details
HQ Location
6021 Connection Drive,Irving, TX 75039
Employees
5001-10000
Social
Financials
M&A
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