Paytronix Overview

This is a summary of the comprehensive capabilities and benefits of Paytronix based on over 622 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Paytronix, Thanx Software, Marsello, Kangaroo Rewards, RepeatRewards, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Paytronix is right for your needs? Our Cuspera AI engine can evaluate how Paytronix fits your specific business needs, industry, and context. Get your personalized assessment report today.

Paytronix supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Campaign Management
  • Customer Feedback Management
  • Promotion Management

Paytronix can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Acquire Customers, Improve Brand Engagement, etc. It can help manage these activities if you use Offline Point Of Sale Promotions etc. for these needs. As a solution, Paytronix's capabilities include Gamification, Rewards, Personalization, etc.

Paytronix Restaurants Vertical is its biggest customer base.

Reviews

"Before Paytronix, Peet’s was guessing at offers and had minimal insight into its loyalty program performance. With Paytronix, Peet’s tests and measures everything with control groups, and we talk with our team about how best to structure offers. We ...can see how frequently customers come in and what they like to buy, and then target campaigns in a more one-to-one manner based on their lifecycle stage and behavior. " - Lisa R

Paytronix Reviews

13 buyers and buying teams have used Cuspera to assess how well Paytronix solved their Customer Loyalty Management needs. Cuspera uses 622 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Paytronix.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Grow Market Share
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Paytronix.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.86/5

Read Reviews (96)

"...Tap into their expertise for: Guidance on loyalty program design..." Customer Loyalty Data Analytics for Restaurants & Retail Chains
customise loyalty program

4.38/5

Read Reviews (9)

"...All the tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering...."
Engagement Management

4.78/5

Read Reviews (92)

"...Get A Demo Turn customer engagement into meaningful guest experiences. ..." How to Master the Digital Ordering Channel
engaging and following up

4.85/5

Read Reviews (51)

"...Get A Demo Turn customer engagement into meaningful guest experiences. ..."
engaging with scheduling & cadence

0.85/5

Read Reviews (1)

"At Rutter’s we’re determined to be the best in every category, meeting every customer’s needs with convenience and unparalleled value. Paytronix has provided a strong guest engagement strategy that’s enabled us to stay ahead of a constantly evolving industry. Adding online ordering to our loyalty program has deepened that engagement, reaching more customers where they are, and giving them yet another reason not to go anywhere else."
Campaign Management

4.67/5

Read Reviews (10)

"...Responsive web pages for on-the-go program management...." Customer Loyalty Platform for Restaurants & Retail Chains
campaign analytics

3.68/5

Read Reviews (1)

"..."Paytronix provided us with deep analytical campaign insights we were not able to do on our own...."
PEER EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.86/5

Read Reviews (96)

"...Tap into their expertise for: Guidance on loyalty program design..." Customer Loyalty Data Analytics for Restaurants & Retail Chains
customise loyalty program

4.86/5

Read Reviews (9)

Engagement Management

4.78/5

Read Reviews (92)

"...Get A Demo Turn customer engagement into meaningful guest experiences. ..." How to Master the Digital Ordering Channel
engaging and following up

4.78/5

Read Reviews (51)

engaging with scheduling & cadence

4.78/5

Read Reviews (1)

Campaign Management

4.67/5

Read Reviews (10)

"...Responsive web pages for on-the-go program management...." Customer Loyalty Platform for Restaurants & Retail Chains
campaign analytics

4.67/5

Read Reviews (1)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 622 insights from peers and experts to help you assess how these Paytronix use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Paytronix testimonial

Lisa R

Director

Peet's Coffee

Before Paytronix, Peet’s was guessing at offers and had minimal insight into its loyalty program performance. With Paytronix, Peet’s tests and measures everything with control groups, and we talk with our team about how best to structure offers. We can see how frequently customers come in and what ...they like to buy, and then target campaigns in a more one-to-one manner based on their lifecycle stage and behavior.

Testimonial By Lisa R
Paytronix testimonial

Chris H

VP of Fuels

Rutter's

At Rutter’s we’re determined to be the best in every category, meeting every customer’s needs with convenience and unparalleled value. Paytronix has provided a strong guest engagement strategy that’s enabled us to stay ahead of a constantly evolving industry. Adding online ordering to our loyalty p...rogram has deepened that engagement, reaching more customers where they are, and giving them yet another reason not to go anywhere else.

Testimonial By Chris H
Paytronix testimonial

Rayan W

Marketing Manager

Primanti Bros

We knew that the pandemic was an opportunity to lean on our big value to drive fans – so we started offering bigger deals, better deals, and leaning more on loyalty than ever before.” Testimonial By Rayan W
CUSTOMERS TESTIMONIALS
Paytronix testimonial

Lisa R

Director

Peet's Coffee

Before Paytronix, Peet’s was guessing at offers and had minimal insight into its loyalty program performance. With Paytronix, Peet’s tests and measures everything with control groups, and we talk with our team about how best to structure offers. We can see how frequently customers come in and what ...they like to buy, and then target campaigns in a more one-to-one manner based on their lifecycle stage and behavior.

Testimonial By Lisa R
Paytronix testimonial

Chris H

VP of Fuels

Rutter's

At Rutter’s we’re determined to be the best in every category, meeting every customer’s needs with convenience and unparalleled value. Paytronix has provided a strong guest engagement strategy that’s enabled us to stay ahead of a constantly evolving industry. Adding online ordering to our loyalty p...rogram has deepened that engagement, reaching more customers where they are, and giving them yet another reason not to go anywhere else.

Testimonial By Chris H
Paytronix testimonial

Rayan W

Marketing Manager

Primanti Bros

We knew that the pandemic was an opportunity to lean on our big value to drive fans – so we started offering bigger deals, better deals, and leaning more on loyalty than ever before.” Testimonial By Rayan W

Video

Paytronix Loyaly Program Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Paytronix

What is Paytronix?

Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers.

What is Paytronix used for?

Paytronix is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Engagement Management and Campaign Management .

What are the top features of Paytronix?

Gamification, Rewards and Personalization are some of the top features of Paytronix.

What are Paytronix alternatives?

Thanx Software, Marsello, Kangaroo Rewards and RepeatRewards are popular alternatives for Paytronix.

Where is Paytronix located?

Paytronix is headquartered at Newton, MA.

Popular Business Setting

for Paytronix

Top Industries

  • Restaurants

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market
lightning

Peers used Paytronix to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Paytronix

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.60/5

Read Reviews (43)
Rewards

4.59/5

Read Reviews (43)
Personalization

4.55/5

Read Reviews (18)
Feedback surveys

4.50/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Gamification

4.60/5

Read Reviews (43)
Rewards

4.59/5

Read Reviews (43)
Personalization

4.55/5

Read Reviews (18)
Feedback surveys

4.50/5

Read Reviews (12)

IT and Other Capabilities

for Paytronix

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.74/5

Read Reviews (35)
Data Export

3.46/5

Read Reviews (12)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.74/5

Read Reviews (35)
Data Export

3.46/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.42/5

Read Reviews (1)
24/7 Support

3.18/5

Read Reviews (15)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.42/5

Read Reviews (1)
24/7 Support

3.18/5

Read Reviews (15)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.73/5

Read Reviews (35)
Custom Reports

4.41/5

Read Reviews (61)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.73/5

Read Reviews (35)
Custom Reports

4.41/5

Read Reviews (61)

Software Failure Risk Guidance

?

for Paytronix

Overall Risk Meter

Low Medium High

Top Failure Risks for Paytronix

Vendor Profile Details

Company Name

Paytronix

Company Website

https://www.paytronix.com/

HQ Location

Newton, MA

Employees

51-100

Social

Financials

PRIVATE