Paytronix Overview

Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers.

Paytronix’s proprietary guest engagement platform helps in managing and growing guest spend. The Company generates from one-to-one engagement with guests through mobile, social, and digital marketing tools. It also offers Express Pilots, a reward program software with campaign and messaging module, mobile applications, and data insights that helps enterprise organizations to avoid the time and expense of integrations during the pilot phase.

Paytronix Tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering. Its proven customer loyalty solution has the greatest availability, the most high-impact features, and the best integrations with POS and ordering platforms. Paytronix covers the entire ordering experience. The online ordering system, including menu management, order assurance, and a feedback tool, ensures that you have the resources to maximize customer lifetime value. Its acquisition, engagement, and retention solution gives ownership of the customer database. It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys. Virtual and physical gift with product on an account, auto reload, and all-in-one loyalty and gift accounts, plus comp make this the best platform for restaurants.

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Paytronix solved their Customer Loyalty Management needs. Cuspera uses 622 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Paytronix.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Grow Market Share
  • Improve ROI
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Paytronix.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.86/5

Read Reviews (96)

"...Customer Loyalty & Gift Cards Many point of sale companies have integrated gift & loyalty systems, but other companies like Punchh and Paytronix give restaurants the ability to gather 360 views of their guests by developing custom white-label mobile apps for loyalty programs and gift cards, with real-time insights to personalize marketing and drive same-store sales. ..." The Restaurant Management Software Ecosystem in 2018
customise loyalty program

4.38/5

Read Reviews (9)

"...Customer Loyalty & Gift Cards Many point of sale companies have integrated gift & loyalty systems, but other companies like Punchh and Paytronix give restaurants the ability to gather 360 views of their guests by developing custom white-label mobile apps for loyalty programs and gift cards, with real-time insights to personalize marketing and drive same-store sales. ..."
Engagement Management

4.78/5

Read Reviews (92)

"...It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys...." Paytronix: Customer Loyalty Programs for Restaurants & Retail Chains
engaging and following up

4.85/5

Read Reviews (51)

"...Increase customer engagement with the Paytronix mobile loyalty app for restaurants and retain chains...."
engaging with scheduling & cadence

0.85/5

Read Reviews (1)

Campaign Management

4.67/5

Read Reviews (10)

"...Responsive web pages for on-the-go program management...." Customer Loyalty Platform for Restaurants & Retail Chains
campaign analytics

3.68/5

Read Reviews (1)

"..."Paytronix provided us with deep analytical campaign insights we were not able to do on our own...."
PEER EXPERIENCES
Loyalty Management with Offline and Point Of Sale

4.86/5

Read Reviews (96)

"...Customer Loyalty & Gift Cards Many point of sale companies have integrated gift & loyalty systems, but other companies like Punchh and Paytronix give restaurants the ability to gather 360 views of their guests by developing custom white-label mobile apps for loyalty programs and gift cards, with real-time insights to personalize marketing and drive same-store sales. ..." The Restaurant Management Software Ecosystem in 2018
customise loyalty program

4.86/5

Read Reviews (9)

Engagement Management

4.78/5

Read Reviews (92)

"...It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys...." Paytronix: Customer Loyalty Programs for Restaurants & Retail Chains
engaging and following up

4.78/5

Read Reviews (51)

engaging with scheduling & cadence

4.78/5

Read Reviews (1)

Campaign Management

4.67/5

Read Reviews (10)

"...Responsive web pages for on-the-go program management...." Customer Loyalty Platform for Restaurants & Retail Chains
campaign analytics

4.67/5

Read Reviews (1)

26+ more Business Use Cases

Our AI advisor, Wyz, harnessed 622 insights from peers and experts to help you assess how these Paytronix use cases fit your Customer Loyalty Management needs.

Frequently Asked Questions(FAQ)

for Paytronix

What is Paytronix?

Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers.

What is Paytronix used for?

Paytronix is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Engagement Management and Campaign Management .

What are the top features of Paytronix?

Gamification, Rewards and Personalization are some of the top features of Paytronix.

What are Paytronix alternatives?

Thanx Software, Marsello, Kangaroo Rewards and RepeatRewards are popular alternatives for Paytronix.

Where is Paytronix located?

Paytronix is headquartered at Newton, MA.

Popular Business Setting

for Paytronix

Top Industries

  • Restaurants

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Paytronix to Enhance customer relationships and Increase sales & revenue

Peer and Expert Opinion on Features

for Paytronix

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.60/5

Read Reviews (43)
Rewards

4.59/5

Read Reviews (43)
Personalization

4.55/5

Read Reviews (18)
Feedback surveys

4.50/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Gamification

4.60/5

Read Reviews (43)
Rewards

4.59/5

Read Reviews (43)
Personalization

4.55/5

Read Reviews (18)
Feedback surveys

4.50/5

Read Reviews (12)

IT and Other Capabilities

for Paytronix

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.74/5

Read Reviews (35)
Data Export

3.46/5

Read Reviews (12)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.74/5

Read Reviews (35)
Data Export

3.46/5

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.42/5

Read Reviews (1)
24/7 Support

3.18/5

Read Reviews (15)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.88/5

Read Reviews (2)
Phone Support

3.42/5

Read Reviews (1)
24/7 Support

3.18/5

Read Reviews (15)
Email Support

3.08/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.73/5

Read Reviews (35)
Custom Reports

4.41/5

Read Reviews (61)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.73/5

Read Reviews (35)
Custom Reports

4.41/5

Read Reviews (61)

Software Failure Risk Guidance

?

for Paytronix

Overall Risk Meter

Low Medium High

Top Failure Risks for Paytronix

Vendor Profile Details

Company Name

Paytronix

Company Website

https://www.paytronix.com/

HQ Location

Newton, MA

Employees

51-100

Social

Financials

Private