Voyado Overview

Voyado transforms retail and eCommerce operations with its all-in-one CRM, CDP, and marketing software. Designed specifically for these sectors, Voyado leverages AI-powered product discovery to enhance customer engagement. Retail teams can utilize its capabilities to convert data into actionable insights, fostering customer loyalty and improving marketing strategies. A unique feature is its focus on creating lasting relationships through personalized experiences, which is crucial in today's competitive market. This platform empowers businesses to harness customer data effectively, ensuring tailored interactions that drive repeat business and increase brand affinity.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Voyado.

Other use cases:

  • Business Development
  • Lifetime Value Management
  • Customer Feedback Management
  • Sending & Publishing Communications
  • Content Management
  • Personalized Marketing
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Voyado.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve ROI
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Voyado Use-Cases and Business Priorities: Customer Satisfaction Data

Voyado works with different mediums / channels such as E-Mail. Offline. and Point Of Sale.

Voyado's features include Personalization, Gamification, Rewards, etc. and Voyado support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voyado analytics capabilities include Analytics, and Custom Reports.

Voyado, monday sales CRM, NetHunt CRM, OnePageCRM, AllProWebTools, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Voyado is powerful and intuitive, seamlessly integrating six features to enhance customer loyalty. It offers a cost-effective solution for hyper-personalized experiences using data, tools, and analytics.

Voyado Customer wins, Customer success stories, Case studies

How can Voyado optimize your Loyalty Management Workflow?

How efficiently Does Voyado manage your Campaign Management?

How can Voyado enhance your Engagement Management process?

How can Voyado optimize your Business Development Workflow?

What solutions does Voyado provide for Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Voyado solved their CRM needs. Cuspera uses 881 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Built for growth: Megabads long-term bet on CRM

German retailer Megabad is transforming its customer relationship management by partnering with Voyado. This collaboration aims to enhance personalized customer journeys, improve satisfaction, and dr...ive long-term growth. Megabad seeks to leverage Voyado's CRM capabilities to transition from fragmented communication to scalable, data-driven strategies, focusing on customer satisfaction and loyalty.

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JACK & JONES - Apparel & Fashion

JACK & JONES wanted to improve customer loyalty and unify the shopping experience across online and in-store channels. They launched the JACK & JONES CLUB, a simple and mobile-first loyalty program. ...The program included digital receipts and personalized offers using first-party data. Over 30,000 new members signed up each week, and more than 2 million gave email consent. Members had a 33% higher average order value, and 29% made two or more purchases in the first 8 months. The loyalty club increased both online and in-store sales.

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LAKRIDS BY BÃœLOW - Food & Beverages

LAKRIDS BY BÃœLOW wanted to connect their online and in-store customer experiences. Their old systems could not bring together data from both channels. They chose Voyado for its easy integration with ...their POS system. After using Voyado, 50% of in-store customers joined the loyalty program. Basket size grew by 4.7%, purchase frequency rose by 8%, and their contact base increased by 28%.

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NELLY - Apparel & Fashion

NELLY had trouble managing a growing customer base and rising communication needs. They used three separate systems, which caused delays and made work harder. NELLY switched to Voyado Engage and Elev...ate to bring everything together. This helped them automate key campaigns and personalize customer journeys. Now, NELLY works more efficiently and connects better with customers. They see higher engagement and improved results.

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Björn Borg - Apparel & Fashion

Björn Borg wanted to improve customer engagement and experience. They integrated Lipscore, a ratings and reviews platform, with Voyado in October 2024. They used automated workflows like post-purchas...e emails and discount codes to encourage reviews. This led to high open rates on emails, reaching 57%. The company collected more reviews and gained valuable customer insights. The integration helped increase traffic, conversions, and sales.

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Apohem - Pharmaceuticals

Apohem wanted to build stronger customer loyalty and stand out from other online pharmacies. They worked with Voyado to launch a member club that rewards both purchases and engagement. Members can ea...rn points for helping others and sharing advice. Over 60% of orders now come from members, and members have a 15% higher average order value than non-members. Apohem uses marketing automation to send personalized tips and reminders, which helps drive repeat purchases and deeper engagement.

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Take your marketing automation to the next level with Voyado!

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Frequently Asked Questions(FAQ)

for Voyado

What is Voyado used for?

Voyado is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Campaign Management and Engagement Management .

What are the top features of Voyado?

Personalization, Gamification and Rewards are some of the top features of Voyado.

What are Voyado alternatives?

Monday Sales CRM, NetHunt CRM, OnePageCRM and AllProWebTools are popular alternatives for Voyado.

Where is Voyado located?

Voyado is headquartered at Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE.
lightning

Peers used Voyado for loyalty management and campaign management

Voyado Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)

Software Failure Risk Guidance

?

for Voyado

Overall Risk Meter

Low Medium High

Top Failure Risks for Voyado

Voyado AB News

Partnership

Voyado announces strategic partnership with valantic - Mynewsdesk

Voyado and valantic have formed a strategic partnership to enhance customer experience for retail and e-commerce businesses. The collaboration combines Voyados customer experience platform with valantics digital transformation expertise, enabling companies to leverage customer data for personalized marketing and improved customer lifetime value. The partnership targets omnichannel retailers seeking a unified, data-driven approach to customer engagement.

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Executive

Voyado appoints chief revenue officer to accelerate growth - FashionNetwork

Voyado has appointed Thomas Harris as chief revenue officer to lead its expansion across the UK, Ireland, and Europe, building on its Nordic foundation. Harris brings over a decade of experience in Martech and SaaS, joining at a pivotal time for the company.

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Partnership

Voyado launches retail media in partnership with Nexta and Adform - Mynewsdesk

Voyado has partnered with Nexta and Adform to launch a retail media initiative.

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Partnership

Voyado welcomes H&M Group as minority stakeholder in growth push - Industry News

Voyado, a Swedish retail technology platform, has partnered with H&M Group, which acquired a minority stake to support Voyado's growth, enhance platform capabilities, and drive international expansion.

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Voyado AB Profile

Company Name

Voyado AB

Company Website

https://voyado.com/

HQ Location

Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE

Employees

101-250

Social

Facebook Linkedin

Financials

PRIVATE