Voyado Overview

Voyado transforms retail and eCommerce operations with its all-in-one CRM, CDP, and marketing software. Designed specifically for these sectors, Voyado leverages AI-powered product discovery to enhance customer engagement. Retail teams can utilize its capabilities to convert data into actionable insights, fostering customer loyalty and improving marketing strategies. A unique feature is its focus on creating lasting relationships through personalized experiences, which is crucial in today's competitive market. This platform empowers businesses to harness customer data effectively, ensuring tailored interactions that drive repeat business and increase brand affinity.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Voyado.

Other use cases:

  • Business Development
  • Lifetime Value Management
  • Customer Feedback Management
  • Sending & Publishing Communications
  • Content Management
  • Personalized Marketing
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Voyado.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve ROI
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Voyado Use-Cases and Business Priorities: Customer Satisfaction Data

Voyado works with different mediums / channels such as E-Mail. Offline. and Point Of Sale.

Voyado's features include Personalization, Gamification, Rewards, etc. and Voyado support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voyado analytics capabilities include Analytics, and Custom Reports.

Voyado, monday sales CRM, NetHunt CRM, OnePageCRM, AllProWebTools, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Voyado is powerful and intuitive, seamlessly integrating six features to enhance customer loyalty. It offers a cost-effective solution for hyper-personalized experiences using data, tools, and analytics.

Voyado Customer wins, Customer success stories, Case studies

How can Voyado optimize your Loyalty Management Workflow?

How can Voyado optimize your Campaign Management Workflow?

How can Voyado enhance your Engagement Management process?

What Are the key features of Voyado for Business Development?

How efficiently Does Voyado manage your Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Voyado solved their CRM needs. Cuspera uses 881 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Built for growth: Megabads long-term bet on CRM

German retailer Megabad is transforming its customer relationship management by partnering with Voyado. This collaboration aims to enhance personalized customer journeys, improve satisfaction, and dr...ive long-term growth. Megabad seeks to leverage Voyado's CRM capabilities to transition from fragmented communication to scalable, data-driven strategies, focusing on customer satisfaction and loyalty.

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Stormberg - Apparel & Fashion - Medium

Voyado Elevate helped Stormberg boost average order value by 16.4%. The company faced challenges with rapid e-commerce growth and needed better product discovery and recommendations. They switched to... a new e-commerce platform using Voyado Elevate for search, navigation, and recommendations. After launch, conversion from recommendations jumped from 7% to 18%. Stormberg saw fast results and improved customer experience.

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Stronger - Apparel & Fashion

Voyado Engage helped Stronger, a Swedish activewear brand, test SMS marketing against email. They targeted defecting customers and email non-openers with A/B tests. SMS campaigns generated 84.7% more... revenue than email, with 95,214 SEK in revenue versus 51,558 SEK for email. SMS also drove a 19.1% higher average order value and 53.3% more purchases. The return on ad spend for SMS beat Stronger’s paid ads, proving SMS is a strong channel for customer engagement.

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JACK & JONES - Apparel & Fashion

JACK & JONES wanted to improve customer loyalty and unify the shopping experience across online and in-store channels. They launched the JACK & JONES CLUB, a simple and mobile-first loyalty program. ...The program included digital receipts and personalized offers using first-party data. Over 30,000 new members signed up each week, and more than 2 million gave email consent. Members had a 33% higher average order value, and 29% made two or more purchases in the first 8 months. The loyalty club increased both online and in-store sales.

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Obs and Obs Bygg (part of Coop Norway) - Retail

Obs and Obs Bygg wanted to make their online shopping feel like their in-store experience. They used Voyado Elevate to add offline data to their online product recommendations. This helped make the s...uggestions more personal and useful. For Obs, add-to-cart revenue share went up by 26%, from 2.12% to 2.7%. For Obs Bygg, it went up by 33%, from 1.66% to 2.2%. These results came from better recommendations and a seamless shopping journey.

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Samsøe Samsøe - Apparel & Fashion

Samsøe Samsøe is a global fashion brand with many stores and a strong online presence. They struggled to understand their in-store customers and had problems with data quality and technology. They us...ed the Voyado platform to centralize customer data and improve their marketing. They launched a loyalty program and used automation to personalize customer journeys. As a result, they saw a 24.6% increase in average purchases, a 37.4% rise in average receipt amount, and a 121% growth in new contacts.

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Take your marketing automation to the next level with Voyado!

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Frequently Asked Questions(FAQ)

for Voyado

What is Voyado used for?

Voyado is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Campaign Management and Engagement Management .

What are the top features of Voyado?

Personalization, Gamification and Rewards are some of the top features of Voyado.

What are Voyado alternatives?

Monday Sales CRM, NetHunt CRM, OnePageCRM and AllProWebTools are popular alternatives for Voyado.

Where is Voyado located?

Voyado is headquartered at Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE.
lightning

Peers used Voyado for loyalty management and campaign management

Voyado Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)

Software Failure Risk Guidance

?

for Voyado

Overall Risk Meter

Low Medium High

Top Failure Risks for Voyado

Voyado AB News

Executive

Katarina Nordin departs FinTech big hitter Adyen to join Voyado as Chief Marketing Officer

Voyado has appointed Katarina Nordin as Chief Marketing Officer. Nordin, previously with Adyen, will lead Voyado's global marketing efforts and support its international expansion, particularly in the UK. Her expertise in retail and international scaling aligns with Voyado's focus on enhancing customer experience in the retail sector.

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Executive

Voyado appoints Katarina Nordin CMO as UK expansion accelerates - FashionNetwork - The World's Fashion Business News

Voyado has appointed Katarina Nordin as chief marketing officer to lead its global marketing efforts, focusing on international expansion, particularly in the UK. Nordin, previously with Adyen, brings extensive experience in retail and technology-driven strategies, aligning with Voyado's growth ambitions in European markets.

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Executive

Voyado appoints Katarina Nordin as Chief Marketing Officer - Mynewsdesk

Voyado has appointed Katarina Nordin as their new Chief Marketing Officer.

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Executive

Voyado appoints Katarina Nordin as Chief Marketing Officer

Voyado has appointed Katarina Nordin as Chief Marketing Officer. She brings experience from Adyen and will lead Voyado's global marketing efforts, focusing on brand, demand, and go-to-market strategies. This move supports Voyado's international expansion in Europe, enhancing its retail-first customer experience suite.

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Voyado AB Profile

Company Name

Voyado AB

Company Website

https://voyado.com/

HQ Location

Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE

Employees

101-250

Social

Facebook Linkedin

Financials

PRIVATE