Voyado Overview

Voyado transforms retail and eCommerce operations with its all-in-one CRM, CDP, and marketing software. Designed specifically for these sectors, Voyado leverages AI-powered product discovery to enhance customer engagement. Retail teams can utilize its capabilities to convert data into actionable insights, fostering customer loyalty and improving marketing strategies. A unique feature is its focus on creating lasting relationships through personalized experiences, which is crucial in today's competitive market. This platform empowers businesses to harness customer data effectively, ensuring tailored interactions that drive repeat business and increase brand affinity.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Voyado.

Other use cases:

  • Business Development
  • Lifetime Value Management
  • Customer Feedback Management
  • Sending & Publishing Communications
  • Content Management
  • Personalized Marketing
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Voyado.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve ROI
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Voyado Use-Cases and Business Priorities: Customer Satisfaction Data

Voyado works with different mediums / channels such as E-Mail. Offline. and Point Of Sale.

Voyado's features include Personalization, Gamification, Rewards, etc. and Voyado support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Voyado analytics capabilities include Analytics, and Custom Reports.

Voyado, monday sales CRM, NetHunt CRM, OnePageCRM, AllProWebTools, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Voyado is powerful and intuitive, seamlessly integrating six features to enhance customer loyalty. It offers a cost-effective solution for hyper-personalized experiences using data, tools, and analytics.

Comprehensive Insights on Voyado Use Cases

How can Voyado optimize your Loyalty Management Workflow?

Why is Voyado the best choice for Campaign Management?

What solutions does Voyado provide for Engagement Management?

What Are the key features of Voyado for Business Development?

What solutions does Voyado provide for Lifetime Value Management?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Voyado solved their CRM needs. Cuspera uses 881 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Retail

CASE STUDY Obs and Obs Bygg (part of Coop Norway)

Obs and Obs Bygg wanted to make their online shopping feel like their in-store experience. They used Voyado Elevate to add offline data to their online product recommendations. This helped make the s...uggestions more personal and useful. For Obs, add-to-cart revenue share went up by 26%, from 2.12% to 2.7%. For Obs Bygg, it went up by 33%, from 1.66% to 2.2%. These results came from better recommendations and a seamless shopping journey.

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Retail

CASE STUDY Dille & Kamille

Dille & Kamille wanted to grow in new markets and keep their focus on sustainability. They needed better ways to collect customer data and build a loyalty program. They used Voyado to gather data fro...m stores and online, create newsletters, and run a loyalty program. After using Voyado, they gained 40,000 new members and saw a 20% increase in newsletter subscribers. Now, 56% of all purchases come from returning customers.

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Apparel & Fashion

CASE STUDY Björn Borg

Björn Borg is a Swedish fashion brand. They wanted to improve customer engagement and sales. They used Voyado for email and SMS marketing and loyalty management. They saw a 5% average conversion rate... from SMS. Their abandoned cart emails had a 13.6% conversion rate. 47% of new customers joined their loyalty program after purchase. Their newsletters became their most profitable channel.

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Apparel & Fashion

CASE STUDY Samsøe Samsøe

Samsøe Samsøe is a global fashion brand with many stores and a strong online presence. They struggled to understand their in-store customers and had problems with data quality and technology. They us...ed the Voyado platform to centralize customer data and improve their marketing. They launched a loyalty program and used automation to personalize customer journeys. As a result, they saw a 24.6% increase in average purchases, a 37.4% rise in average receipt amount, and a 121% growth in new contacts.

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Retail

CASE STUDY Jigsaw

Jigsaw wanted to increase repeat purchases and improve customer loyalty. They faced challenges with old systems that made it hard to use customer data. With Voyado and Dressipi, Jigsaw made it easier... to use data and personalize customer engagement. They used automation and targeted messages to encourage second purchases. Jigsaw now plans to use loyalty programs and more personalized communication to keep customers coming back.

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Marketing and Advertising

CASE STUDY Headmasters

Headmasters is a premium hairdressing service in the UK. They had trouble with communication because of many different systems. They chose Voyado for its easy integration with their main POS system. ...Voyado helped them send personalized messages and run campaigns faster. The platform made it easier to see how campaigns performed and improved client loyalty. Headmasters now enjoys better support, smoother operations, and more targeted communication.

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Take your marketing automation to the next level with Voyado!

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Frequently Asked Questions(FAQ)

for Voyado

What is Voyado used for?

Voyado is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Campaign Management and Engagement Management .

What are the top features of Voyado?

Personalization, Gamification and Rewards are some of the top features of Voyado.

What are Voyado alternatives?

Monday Sales CRM, NetHunt CRM, OnePageCRM and AllProWebTools are popular alternatives for Voyado.

Where is Voyado located?

Voyado is headquartered at Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE.
lightning

Peers used Voyado for loyalty management and campaign management

Voyado Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (27)
Analytics

4.22/5 ★

Read Reviews (70)
Custom Reports

4.21/5 ★

Read Reviews (111)

Software Failure Risk Guidance

?

for Voyado

Overall Risk Meter

Low Medium High

Top Failure Risks for Voyado

Voyado AB News

Executive

Voyado appoints chief revenue officer to accelerate growth - FashionNetwork

Voyado has appointed Thomas Harris as chief revenue officer to lead its expansion across the UK, Ireland, and Europe, building on its Nordic foundation. Harris brings over a decade of experience in Martech and SaaS, joining at a pivotal time for the company.

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Partnership

Voyado launches retail media in partnership with Nexta and Adform - Mynewsdesk

Voyado has partnered with Nexta and Adform to launch a retail media initiative.

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Partnership

Voyado welcomes H&M Group as minority stakeholder in growth push - Industry News

Voyado, a Swedish retail technology platform, has partnered with H&M Group, which acquired a minority stake to support Voyado's growth, enhance platform capabilities, and drive international expansion.

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Partnership

Stronger partners with Voyado to create seamless customer journeys - Mynewsdesk

Stronger has partnered with Voyado to enhance customer experiences by creating seamless customer journeys.

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Voyado AB Profile

Company Name

Voyado AB

Company Website

https://voyado.com/

HQ Location

Lumaparksvägen 9, Stockholm, Stockholm 120 31, SE

Employees

101-250

Social

Facebook Linkedin

Financials

PRIVATE