Real-World Case Studies and Customer Success Stories with Yeastar S-Series VoIP PBX

Yeastar S100 and Linkus UC Clients helped Fundación Huésped keep phone services running during COVID-19. The pandemic forced staff to... work from home, making office phones unreachable. Yeastar's solution let calls reach staff cell phones and set up easy IVR menus. This kept the foundation's help desk open for the community. The migration allowed remote work and ensured no interruption in patient support.
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Yeastar P-Series Cloud Edition helped Caterpillar Clinic improve patient experience. The clinic needed a business phone system to manage calls... and project a professional image. Yeastar provided features like call queues, call parking, and IVR. Administrators now handle calls more efficiently. Patients enjoy personalized greetings and less wait time. The clinic reports better call management and higher satisfaction.
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Yeastar S-Series VOIP PBXs helped TASK Clinical Research Center connect 6 medical sites in South Africa. The old phone system... was expensive and lacked features. Yeastar's solution enabled free inter-branch calls and advanced features like auto attendant and call recording. The system was easy to deploy and manage. TASK saw big cost savings and better communication across all locations.
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Yeastar S-Series VoIP PBX connected 6 TASK Clinical Research Center sites in South Africa. The center needed to cut high... telephony costs and improve inter-branch communication. Yeastar's solution enabled free inter-branch calls, auto attendant, call recording, and mobile client features. The system was easy to deploy and manage, reducing administrative work. TASK saw better collaboration, faster information sharing, and significant cost savings.
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Yeastar S-Series VoIP PBX and VoIP Gateways helped Universo Salute Opera Don Uva upgrade to a modern IP-based phone system. The healthcare center... needed a stable, easy-to-manage solution that could integrate with existing analog phones. Yeastar's system enabled fast transition, remote management, and hot standby for reliability. Staff now use Linkus UC Softphone for flexible, mobile communication. The new system improved stability, reduced downtime, and made teamwork easier for all employees.
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Yeastar P560 PBX helped Poliambulatorio San Gaetano handle over 2,000 daily calls. The clinic improved call routing and reduced call... drops with built-in call center features like IVR and queue management. Doctors and nurses use Linkus Mobile Client to stay connected anywhere. Video conferencing is now easy for regular healthcare meetings. The PBX Hot Standby setup keeps system downtime to just seconds, ensuring 24x7 operations.
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Yeastar P560 with Ultimate Plan helped Pius Hospital de Valls improve security and efficiency. The hospital needed video door phones... across departments but their old Panasonic PBX could not connect to new SIP devices. Securimport Technology S.L. chose Yeastar for its VoIP technology and Hikvision compatibility. Staff now manage video door stations remotely from their desks. The system supports up to 70 extensions and 23 video door phones. The upgrade lets staff answer calls and control doors from IP phones and Linkus clients.
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Yeastar P-Series Cloud Edition helped Julia Gabriel, a leading educational institution in Singapore, improve communication across seven departments. The solution integrated... Zoho CRM, IVR, and call center features to streamline call routing and reduce customer wait times. Staff now use automatic call logging and pop-up contact details for better service. The system allows easy addition of new centers and central management of all branches. Julia Gabriel reports higher operational efficiency and easier phone control for all outlets.
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Yeastar P-Series PBX System helped Guglielmo Marconi University support 300 remote staff during the pandemic. The system integrates with HubSpot... CRM and offers an easy-to-use interface. Staff can connect remotely with a few clicks and manage calls flexibly. The solution improved administrative efficiency and student service. The university did not need a third-party call center.
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Yeastar P-Series Cloud Edition helped FODEC modernize its communication system. FODEC had schools in different regions and used an old... TDM PBX system. They needed better communication and unified tools for staff. The new cloud solution unified all locations and improved mobility. Teachers and staff can now call and collaborate easily from anywhere. IT maintenance is simpler and future growth is easier to manage.
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Yeastar S-Series VoIP PBX helped Collegio San Carlo school in Milan upgrade from an old Cisco PBX. The school needed... a modern phone system for 120 users. Yeastar S100 VoIP PBX and Linkus UC Softphone let staff use phones, smartphones, and laptops as extensions. The system improved call availability, allowed remote work, and made internal calls free. Hot standby and auto-provisioning features saved time and reduced downtime. The flexible design lets the school add more users as it grows.
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Yeastar S300 VoIP PBX helped Alas Peruanas University S. A. connect over 900 remote faculty across 20 branches in Peru....The university needed a reliable, cost-effective phone system for remote work and high call quality. Yeastar's solution included four S300 PBXs, D30 modules, and Linkus UC Clients, supporting 900+ extensions and remote access. Integration with Zoho CRM improved productivity for administrative staff. The system offers easy expansion, hot standby service, and stable, 24/7 operation.
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Yeastar P-Series PBX System Software Edition helped George Municipality migrate from a complex Samsung phone system. The new solution reduced... analog lines and made system management easy with a simple web interface. Employees gained better mobility using Linkus Mobile Client, allowing remote work and office number access anywhere. Secure remote access improved operations without port forwarding. The system is future-proof, ready for call centers and video conferencing as needs grow.
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Yeastar P-Series Software Edition helped FDA Thai upgrade from a Cisco system. FDA Thai needed more flexibility to connect different... endpoint protocols. Yeastar offered strong compatibility with analog, E1 trunks, and many SIP devices. FDA Thai used Yeastar Linkus with Microsoft Teams to improve internal communication. Remote Access Service made managing remote staff secure and easy. Auto-provisioning let FDA Thai set up over 500 IP phones quickly and simply.
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Yeastar unified communications system helped the Municipality of Greater Amman connect over 100 sites and 500 employees. The city replaced... multiple legacy PBX systems with Yeastar P570 PBX, K2 IP-PBX, and TA FXS Gateways. This upgrade saved $270,000 each year in PBX maintenance and licensing fees. Employees now use Linkus UC Clients for better mobility and easy internal calls. The new system enabled a call center rollout in one day, improving service and efficiency.
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Yeastar P-Series Appliance Edition helped Rosario Secretaría de Salud Pública modernize its call center. The agency manages 65,000 calls each... month. Their old phone system could not handle the high volume. With Yeastar, they now use a web-based console for real-time call management. The new system improved workflow and agent productivity. It also reduced energy use and made call handling more efficient.
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Yeastar P-Series Software Edition replaced Odemira City Council's old phone system. The council needed better communication tools and more visibility... into call activities. Yeastar's platform gave them a secure, reliable, and easy-to-use solution. Staff now use features like call center console and call reports. The council can monitor calls, manage agents, and use data for better decisions. This improved communication, collaboration, and operational efficiency.
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Yeastar P560 PBX helped LON, a bank in Slovenia, upgrade their phone system for better customer service. LON needed secure,... efficient call handling and CRM integration. The new system connected 16 SIP trunks and enabled a built-in call center solution. LON cut communication costs by half and improved service efficiency. Agents now use features like click-to-dial, screen-pop, and auto-logging, reducing manual work and making customer feedback collection automatic.
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Yeastar P-Series PBX System Software Edition helped Groupe Rodin, a French brokerage firm, improve cloud-based communications. The company needed GDPR-compliant... call recording, high system capacity, and 99.99% availability. Yeastar's solution enabled fast migration, easy call management, and integration with CRM. Groupe Rodin set up 800 extensions and over 700 DID numbers. The new system boosted work efficiency and improved customer experience with tailored features and strong technical support.
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Yeastar P560 and gateways helped Caja Popular de Ahorros (CPA) upgrade communications in their new building. CPA needed better internal... communication and remote call handling for 0800 operators. Yeastar's solution enabled smooth integration with existing analog and VoIP systems. Linkus Mobile Client let operators work from home. CPA improved call center management and operator productivity. The IT leader plans to expand Yeastar to more offices after seeing strong results.
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Yeastar MyPBX U-Series helped Pronto, a large financial company in Uruguay, cut call charges by 74%. Pronto connected 36 branches... with MyPBX, making inter-branch calls free and reducing outbound call costs. The solution improved staff efficiency and enabled easy collaboration across locations. Yeastar's VoIP PBX features made management simple and reduced maintenance costs.
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Yeastar P-Series Appliance Edition helped Dana Bay Resort connect over 140 villas and improve hotel operations. The resort faced high... maintenance costs and complex systems with their old PBX and separate call center. Yeastar provided an all-in-one solution with two P570 PBX units, integrating room phones and connecting all villas. The system automated phone settings, enabled free internal calls, and eliminated expensive call center licenses. Staff used the Linkus mobile app for better communication. The integration with Oracle Opera PMS worked smoothly.
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Yeastar S-Series VoIP PBX and gateways helped Sant’Angelo Resort connect its hotel, restaurant, and offices. The resort needed to lower... communication costs and link multiple sites. Yeastar’s solution replaced the old phone system and kept existing analog phones. Staff now use Linkus UC Softphone for calls anywhere. The Hotel App lets staff manage wake-up calls and bookings online. The new system cut costs, improved security, and made staff more mobile.
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Yeastar P-Series Phone System helped BYD Philippines connect three locations and 300+ employees. The company faced problems with calls and... paging across sites. Yeastar unified all calls and paging, making it easy to talk and announce in real time. GSM gateways removed the need for landlines, using mobile networks for better flexibility. Call queuing, monitoring, and Facebook Messenger integration made sure no customer call or message was missed. Service flow improved, and customers got faster help in showrooms.
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Yeastar P-Series PBX helped Rossi S. r.l connect seven branches across Italy. The company needed to manage over 70 employees...and keep its old analog phones. Yeastar's solution let Rossi control all phones from one place and improved call routing. The new system made customer service easier and faster. Rossi saw better call management and was happy with the simple web interface.
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Yeastar P570 helped Meratus Group connect its Jakarta branch with headquarters in Surabaya. The solution enabled remote access for 275... staff and integrated with Microsoft 365. Linkus Web Client allowed fast setup without physical phones. Remote Access Service made communication secure and easy. Microsoft Active Directory integration simplified user management. The system is ready to scale as Meratus Group grows.
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Yeastar P-Series Cloud Edition helped BigFoot Express Freight connect 12 branches and over 400 employees. The company needed reliable communication... for more than 5000 daily calls and real-time call center tracking. Yeastar delivered seamless integration, 99.99% uptime, and real-time monitoring. Linkus softphone enabled calls between branches and on the road. BigFoot saw better efficiency, higher productivity, and zero downtime for their 24/7 operations.
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Yeastar P-Series Software Edition helped City Power, a major South African municipal energy utility, move from an old Avaya system to modern VoIP communications. The company faced... high costs and frequent downtimes with its aging analog system. Yeastar's solution improved communication efficiency and staff mobility across 10 branches. City Power integrated its CRM with Yeastar's API, boosting productivity in its 200-seat call center. The new system also made data-driven decision making easier and cut communication expenses.
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Yeastar P-Series Cloud Edition helped netVendor improve their call center operations. The company needed better call monitoring and flexibility for... long service hours. Yeastar's solution offered features like Linkus Mobile Client, call recording, and video conferencing. Managers can now track agent performance and handle calls more efficiently. Employees answer calls from anywhere, boosting customer service. NetVendor rates Yeastar 10 out of 10 for its impact on their business.
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Yeastar Management Plane (YMP) helped NetTraffic launch a hosted PBX service in just one month. NetTraffic used YMP to deliver... reliable and scalable cloud PBX to their customers. The solution let NetTraffic keep monthly fees and grow their cloud business. A real deployment included Red Bull Ireland. NetTraffic praised YMP for making them a true service provider, not just a reseller.
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Yeastar P-Series Cloud Edition helped Swap Asia move from an old Panasonic PBX to a cloud-based phone system. The company needed... better call center features and automation. Yeastar provided reliable cloud communications and integrated call center tools. Swap Asia now uses wallboards, queue panels, and auto-generated call reports. This change improved decision-making, reduced errors, and made system management easier. The solution also supports business growth and branch expansion.
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Yeastar P-Series Cloud Edition helped QIFVLS improve call handling for their legal consultants. The system supports headset integration and works... with Microsoft Teams, so staff can answer calls hands-free and collaborate easily. QIFVLS no longer needs extra Teams Phone licenses, saving money. The admin dashboard gives real-time system status and makes user management simple. These changes help QIFVLS support their community more efficiently.
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Yeastar S300 and Linkus UC Clients replaced Committee PAN's old Asterisk phone system. The non-profit faced high costs and limited... scalability with their previous setup. Yeastar's solution cut maintenance and SIP trunk costs, and made it easy to add new phones. Staff can now scale extensions and set up calls quickly. Teachers use Linkus UC Clients to stay connected and provide better care to 9,000 children and families.
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Yeastar P-Series Appliance Edition helped PETRONAS unify its communication network across three locations. PETRONAS faced problems with different phone systems... and poor integration. They chose Yeastar for its flexible options and easy deployment. PETRONAS used auto-provisioning to set up over 80 IP phones quickly. Employees now log in easily with QR codes. The company now has one unified communication system for all sites.
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Yeastar P560 helped ZBM-TBS Zabrze, a Polish building management firm, solve major communication problems. The company had no interbranch connectivity... and struggled with employee mobility. Yeastar replaced a 30-year-old Panasonic system, making communication easy and flexible. Employees now use Linkus Mobile Client and DECT phones to stay connected. The new system improved service levels and daily operations. ZBM-TBS Zabrze values the system's flexibility, easy setup, and cost savings.
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Yeastar P-Series Cloud Edition helped Personal Collection Direct Selling Inc. fix call center problems. Before, agents used personal phones, which... was unprofessional and risky. With Yeastar, they set up a business hotline and call queues. Managers now track agent performance with call reports and monitoring. The system is easy to use and works well even during busy times. Communication and service efficiency improved a lot.
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Yeastar Phone System helped ByteDance connect global offices and support remote work. ByteDance needed a phone system that worked with... their Lark platform and allowed secure, unified communication. Yeastar enabled integration with Lark, seamless internal calls, and mobile access for employees. The system was deployed in hours. Employees now use Linkus for calls, chat, and conferences, improving mobility and collaboration. The Yeastar API lets ByteDance automate user management and customize features for future needs.
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Yeastar S-Series VoIP PBX and VoIP Gateways helped COMET Group connect 14 branches across Italy. The solution enabled multisite interconnect,... Linkus UC softphone, and third-party integration. Employees can now call and message from anywhere, improving teamwork. Outdated analog devices work with the new VoIP system. COMET Group enjoys easier management, lower calling fees, and better customer service.
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Yeastar S-Series VoIP PBX helped CNA, a business association in Italy, connect its head office and 8 branches. CNA needed a... simple way to manage calls and keep all offices linked. Yeastar's solution used multisite interconnect, Linkus UC Softphone, and VPN servers for secure, unified communications. Employees stayed connected during remote work. CNA easily deployed the system with auto-provisioning and expanded capacity with modular design. The solution improved call quality, security, and made managing many offices easy.
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Yeastar P-Series Cloud Edition helped P+HS Architects migrate from 3CX with zero downtime. The firm unified four UK offices on... one cloud platform, improving reliability and service quality. Staff quickly adopted the Linkus UC Clients and web interface, making daily tasks easier. The solution lowered costs and enabled flexible, mobile communication without new devices. Migration happened overnight, causing minimal disruption.
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Yeastar P-Series Cloud Edition helped Payfast fix frequent service interruptions and improve reliability. The solution enabled seamless migration of 35... SIP trunks with zero downtime. Staff now use softphones and headsets, boosting efficiency and mobility. Integration with Microsoft Office and Zoho CRM allows all tools to work together. Payfast can now manage operations easily and design call flows without technical skills.
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Yeastar P-Series Software Edition unified Sicoob's communications across 100+ cooperatives. Sicoob faced fragmented telephony, complex connectivity, and inefficient management across... 500+ subsidiaries. Yeastar delivered centralized management, Microsoft Teams integration, and high reliability. Sicoob now enjoys seamless unified communications, reduced operational costs, and improved call center efficiency. Over 50,000 users benefit from faster deployment and a consistent user experience.
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Yeastar P-Series PBX Cloud Edition helped Better, a UK telecom provider, grow to over 1,000 SME customers in just two years. Better needed a... scalable, feature-rich UCaaS platform to avoid heavy infrastructure costs. Yeastar enabled rapid, standardized multi-site rollouts, centralized management, and 99.99% uptime. Better saw a 30% increase in average customer value and over 40% faster installation times. Built-in call recording and advanced reporting set their service apart.
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Yeastar’s cloud communication platform helped FirstNet Technology Services scale to carrier-grade deployments. FirstNet delivered six large projects, each supporting 1,000–2,500... users, across finance, retail, and manufacturing. The platform enabled zero-downtime service, high reliability, and easy migration from Mitel, 3CX, and Skype. FirstNet improved operational efficiency and customer satisfaction using Yeastar Partner Portal and Central Management.
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Yeastar P-Series Cloud Edition helped 4Voice LLC migrate over 350 seats from Cisco in one weekend. 4Voice used Yeastar's flexible,... self-hosted UCaaS platform to offer fully customized business phone solutions. The platform enabled 100% customer retention on 3-year contracts and helped win around 50 new customers in 2025. Features like omnichannel messaging, central management, and visual call workflows improved client loyalty and business growth. Responsive support and competitive pricing drove rapid expansion for this hosted VoIP provider.
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Yeastar P-Series Cloud Edition helped ADN Entreprise cut deployment time by 50%. ADN moved from costly, rigid on-premise systems to... flexible, cloud-ready solutions. The new platform enabled rapid deployment, modular scalability, and a monthly subscription model. ADN expanded its customer base and improved recurring revenue. The company also strengthened its brand as an innovative telecom and IT provider.
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Yeastar P-Series Software Edition helped Decathlon unify communications across 47+ stores in Turkey. The company solved voice quality issues and... improved mobility for shelf staff using Android tablets. Decathlon eliminated costly MPLS VPNs by using Yeastar’s Remote Access Service, lowering operating costs. All stores now use one web-based platform for easy management. Decathlon saw clear, reliable voice and better in-store communication.
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Yeastar P-Series Appliance helped Wyndham Grand Hotel Kalamış İstanbul replace its old Alcatel PBX. The hotel had slow check-in, frequent... outages, and high maintenance costs. With Yeastar, they got real-time PMS sync, zero downtime, and faster guest service. IT workload dropped and staff can now work anywhere on site. The hotel also saved money with predictable costs and no vendor lock-in.
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Yeastar P-Series Software Edition helps Rede D'Or, Latin America's largest hospital network, ensure zero downtime in medical communications. The solution replaced... legacy Cisco systems across 16 branches, supporting over 40,000 staff. Dual redundancy and real-time analytics guarantee uninterrupted, secure patient communications. The migration was smooth, with over 200 devices per hospital transferred quickly. Supervisors use wallboard analytics to optimize call center performance and resource allocation.
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Yeastar P-Series Software Edition replaced Interquell's discontinued Mitel PBX. The manufacturer kept over 300 employees connected using existing SIP phones... and DECT handsets. The solution enabled seamless migration, business continuity, and a modern Teams-based user experience. Interquell avoided hardware waste and gained easy system management. Hot standby and disaster recovery features ensured reliable, always-on operations.
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Yeastar P-Series Software Edition helped SGS Thailand replace their old Avaya system. The new solution improved remote work and staff... mobility. Employees now work from anywhere using Linkus UC Clients. Microsoft 365 integration made user management easier. Communication between branches is now faster and more efficient.
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