Financial Services Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Samco Securities

Xoxoday Plum helped Samco Securities transform its referral rewards program. Samco faced regulatory changes, high voucher wastage, and fraud. Xoxoday Plum enabled real-time tracking, fraud detection,... and automated voucher rollouts. Samco cut cost per lead by 51.3%. Average revenue per user rose by 107.5%. The solution was live in one month and improved compliance and efficiency.

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CASE STUDY UGRO

Compass helped UGRO, a fintech platform, automate sales commission calculations. Before Compass, UGRO tracked sales performance manually and shared commission data by email. As UGRO grew, this proces...s became hard and lacked transparency. With Compass, UGRO increased incentive program adoption by 68%. The number of incentive program qualifiers rose by 34%. Incentive payouts went up by 36%. UGRO now has better data governance and fewer errors.

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Food & Beverages Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Swiggy

Compass helped Swiggy improve delivery executive engagement. Swiggy faced challenges managing and onboarding over 120,000 delivery partners. Their old system used regional programs that were slow and... inefficient. With Compass, Swiggy created a performance-driven workspace. The platform enabled on-time payouts and better support for a large user base. Swiggy now appreciates and motivates its delivery partners more effectively.

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CASE STUDY Chai Point

Compass helped Chai Point manage sales performance and incentive programs. Chai Point faced challenges with complex incentive programs and manual tracking for their large sales and distribution netwo...rk. With Compass, they automated incentive payouts and gained real-time performance tracking. In less than 6 months, incentive payouts increased by 200%. Consumption revenue grew by 4%. The number of incentive qualifiers rose by 115%. This improved efficiency and helped scale operations.

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Banking Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Leading Financial Institution in Qatar

Loyalife helped a leading financial institution in Qatar boost customer engagement. The bank wanted to increase customer acquisition and loyalty in a competitive market. Loyalife provided a flexible ...loyalty platform with a mobile-friendly portal, personalized rewards, and seamless integration. The bank saw a 146% increase in customer engagement, 170% growth in transaction volume, and a 62% expansion of its user base in 22 months.

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CASE STUDY Mutual Trust Bank PLC (MTB)

Loyalife helped Mutual Trust Bank PLC (MTB) improve its loyalty program. MTB faced slow, manual processes and poor customer satisfaction. Loyalife automated rewards, enabled real-time redemptions, an...d integrated with MTB’s systems. The platform gave MTB better analytics and allowed for personalized offers. As a result, customer satisfaction and card usage increased. MTB also received strong support from Loyalife’s team.

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CASE STUDY Eastern Bank PLC

Loyalife helped Eastern Bank PLC modernize its loyalty management. The bank faced resource constraints, slow merchant coordination, and limited data insights. Loyalife provided real-time transaction ...tracking, analytics, and automated reward management. EBL improved operational efficiency, reduced manual work, and increased customer engagement. Customers now track rewards in real time, leading to higher redemption rates and cost savings.

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CASE STUDY Commercial Bank of Ceylon PLC

Loyalife helped Commercial Bank of Ceylon PLC improve its loyalty program. The bank faced problems with manual processes, low customer retention, and limited insights. Loyalife automated rewards, ena...bled real-time redemptions, and provided advanced analytics. The platform integrated with the bank’s systems and made the program easy to use. As a result, the bank saw stronger customer loyalty, higher satisfaction, and better redemption rates.

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Telecommunications Case Studies and Success Stories with Xoxoday Plum

CASE STUDY AT&T

Empuls helped AT&T launch Long-Service Awards for employees. Swati Arora, HR Manager, says they started with service awards and then used more Empuls modules for employee engagement. The platform's s...ocial intranet and customer support impressed the team. Employees now have many rewards and recognition options. AT&T values the variety and flexibility Empuls provides.

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Automotive Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Mercedes Benz

Compass automated sales incentive management for Mercedes Benz. The brand wanted to boost sales performance and reduce payment disputes. The solution delivered 90% automation, 99.9% calculation accur...acy, and a 40% drop in payment disputes. Over 1,000 users engaged with the platform across 33 locations in India. Gamification and predictive analytics improved sales team motivation and data visibility.

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CASE STUDY Cardekho

Compass helped Cardekho automate sales commission management. Before, Cardekho calculated incentives by hand and sent data by email. As Cardekho grew, this process became hard and slow. With Compass,... Cardekho gave sales teams real-time visibility into earnings and performance. Cardekho saw a 20% increase in incentive program adoption, 18% more qualifiers, and 25% more incentive payouts.

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Retail Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Riyadh retail chain

Loyalife helped a major Riyadh retail chain grow monthly active users by 133%. The company used Loyalife to launch a personalized loyalty program in its mobile app. Key features included member segme...ntation, omnichannel communication, and a flexible accrual engine. The solution led to a 20% sustained monthly increase in active users and over 40,000 annual app downloads. Customers engaged more with the app, redeeming rewards and participating in loyalty campaigns.

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Utilities Case Studies and Success Stories with Xoxoday Plum

CASE STUDY eKart

Xoxoday Compass helped eKart automate and digitize incentives for delivery executives. eKart used real-time leaderboards, scorecards, and badges to boost engagement. The company saw a 20% increase in... sales quota attainment. 22% more employees qualified for incentive programs. Platform engagement rose by 73%. Delivery efficiency improved by 79% and attrition dropped by 48%.

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Education Case Studies and Success Stories with Xoxoday Plum

CASE STUDY LevelApp

Compass helped LevelApp automate sales commission plans and add gamification for their 31-person sales team. Before Compass, LevelApp struggled with complex, changing commission plans and low sales m...orale. Compass made it easy to manage and track commissions in one place. The platform boosted adoption to 94%. LevelApp saw a 12% increase in payouts and 55,000 points awarded per month.

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CASE STUDY NIIT Limited

Xoxoday’s reward platform helped NIIT improve employee experience and satisfaction. Before Xoxoday, NIIT struggled with limited engagement and basic voucher rewards. The new platform gave employees m...any reward choices, including experiences and brand products. 24% of the workforce received rewards, with an average value of 600 per year. 99.7% of rewards were redeemed. Fast customer service and easy issue resolution made employees happier.

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Insurance Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Mahindra Finance

Compass helped Mahindra Finance automate sales compensation management. The company faced issues with fragmented data, complex integration, and multiple incentive schemes for over 20,000 sales reps. ...Compass streamlined commission calculations and reduced errors by 98%. Processing time dropped by 99%. This improved financial service delivery and customer satisfaction.

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Apparel & Fashion Case Studies and Success Stories with Xoxoday Plum

CASE STUDY H&M

Xoxoday Empuls helped H&M improve its employee rewards and recognition program. H&M faced problems with cash-based rewards, tax deductions, and complex logistics. Xoxoday provided a points-based syst...em with global support and easy reward options. After using Xoxoday, 52% of employees were nominated for rewards, and 10% won awards. Employees and HR praised the simple process and strong customer service.

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Marketing and Advertising Case Studies and Success Stories with Xoxoday Plum

CASE STUDY NFX Digital Pvt Ltd

Xoxoday helped NFX Digital automate its survey rewards process. NFX Digital used to send rewards manually, which was slow and hard to manage as they grew. With Xoxoday, they offered more reward optio...ns and faster delivery using e-vouchers and gift cards. Customer service was fast and clear, solving 98% of queries within SLAs. NFX Digital saw a 65% compound annual growth rate in respondent rewarding volume and grew their paid market research business.

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CASE STUDY Adsyndicate

Xoxoday Plum helped Adsyndicate automate reward distribution for virtual event participants. Adsyndicate used Zapier integration and Xoxoday’s digital rewards system to engage attendees at a virtual ...press launch for Sandisk. Attendees received brand vouchers and could choose from over 21,000 reward options. The solution achieved a near 100% redemption rate. This drove higher engagement and added value to Adsyndicate’s business.

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Consumer Goods Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Growmark

Xoxoday Empuls helped Growmark improve employee engagement. Growmark faced problems with limited gift card choices, no analytics, and a hard redemption process. The old system did not connect with th...eir HRMS and was hard to use. Xoxoday Empuls integrated with SAP SuccessFactors and made rewards easy to use. Employees now have more gift card options and better control. Growmark uses reports to keep improving their program.

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Internet Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Flipkart

Compass helped Flipkart improve audit team performance. The audit team had no real-time visibility and created reports manually. Compass gave them a dashboard with real-time quota attainment, leaderb...oards, and scorecards. Flipkart saw an 80% increase in incentive program adoption in less than 30 days. The solution boosted motivation and engagement for over 20 users in the sales team.

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Manufacturing Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Kennametal

Xoxoday's Rewards and Incentives platform helped Kennametal improve its employee recognition program. Kennametal needed a solution for localization, easy SAP SuccessFactors integration, and a simple ...redemption process. The platform enabled global rewards with local relevance and seamless integration. Over 13,000 reward transactions were processed, with 3,000 transactions per month and 8,600 employees rewarded. Kennametal saw a noticeable positive impact on company culture.

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CASE STUDY Acemicromatic

Compass helped Acemicromatic, Asia’s largest CNC machine manufacturer, automate sales commission management. The company needed to give sales reps better visibility into incentives, cut down time spe...nt on calculations, and reduce manual work for sales heads. With Compass, Acemicromatic saw a 20% increase in sales quota attainment, a 22% rise in incentive program qualifiers, and a 73% boost in platform engagement. The solution improved trust and transparency across their sales teams.

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Information Technology and Services Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Freshworks

Xoxoday Plum helped Freshworks automate digital gift distribution. Freshworks faced challenges sending physical gifts to event participants and managing local vendors across regions. They used Xoxoda...y's rewards platform with Reward Codes, Reward Links, and Zapier integration. Freshworks distributed over 500 digital gift vouchers worth $5000+ to recipients in multiple locations. The platform made reward delivery fast, easy, and personalized, boosting engagement in ABM and referral campaigns.

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CASE STUDY An American multinational information technology company headquartered in Palo Alto, California, United States (formed from the personal computer and printer divisions of the original parent company in 2015)

Xoxoday helped a major American IT company cut reward program implementation time by 70%. The company struggled with slow, outdated reward processes and limited options for employees. Xoxoday's platf...orm offered a wide range of digital rewards, easy management, and custom experiences. Employees enjoyed more choices and felt more engaged. The company saw a 28% quarter-on-quarter growth in rewards and higher employee satisfaction.

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CASE STUDY CleverTap

Empuls helps CleverTap manage its global employee recognition program. CleverTap operates in over 30 countries. The platform offers a simple and intuitive user interface. Employees can easily redeem ...rewards from anywhere. The features are comprehensive and support a global workforce.

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CASE STUDY Royal Cyber

Empuls helped Royal Cyber improve employee engagement. The company revamped its engagement strategy using Empuls. As a result, Royal Cyber achieved an 84% activation rate. This shows strong adoption ...of the platform. The focus was on better employee connections and recognition.

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CASE STUDY Xoxoday

Xoxoday used its own rewards and recognition platform to boost customer engagement and collect more reviews on G2. The team sent personalized emails, verified reviews, and offered $10 gift cards to c...ustomers who published reviews. Xoxoday integrated the platform with HubSpot and G2 for a smooth process. In three months, they received 268 reviews and earned 66 new badges. Xoxoday became a leader in the enterprise segment on G2.

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CASE STUDY Capgemini

Xoxoday Empuls helped Capgemini improve its rewards and recognition program. Capgemini faced challenges with manual reward procurement, logistics, and tracking. Xoxoday offered a wide range of reward... options, a rewards dashboard for tracking, and integration with Capgemini's HRMS. The solution made rewarding faster and easier for employees, vendors, and clients. Capgemini saw an increase in reward frequency and a reduction in rewarding time.

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CASE STUDY BarRaiser

Xoxoday's holistic rewarding solution helped BarRaiser boost candidate engagement. The platform integrated with survey and CRM tools, letting BarRaiser send rewards directly from their workflow. BarR...aiser ran campaigns to increase feedback rates and drive candidate attendance for interviews. They achieved a 90% reward redemption rate and a 10% increase in candidate attendance. Over 600 rewards have been distributed so far.

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CASE STUDY Xero

Xoxoday helped Xero automate rewards for its customer referral program. Xero faced challenges with manual gift distribution, high logistics costs, and limited customer choice. By using Xoxoday's rewa...rd marketplace and link-based rewards, Xero improved customer experience and reduced costs. Xero achieved 20% year-on-year growth, a 60% increase in ROI on marketing, and a 25% increase in conversion rates. Xero distributed over 1900 rewards in the UK and plans to expand further.

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CASE STUDY Zaloni

Xoxoday Empuls helped Zaloni improve employee engagement and recognition. Zaloni struggled with manual reward management, low morale, and limited reward options. Xoxoday provided a user-friendly plat...form with customization, white-labeling, and over 21,000 redemption choices. The solution automated rewards, offered spot awards, and improved flexibility. Zaloni saw higher employee satisfaction, faster redemption, and better program effectiveness.

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Other Industry Case Studies and Success Stories with Xoxoday Plum

CASE STUDY Illumifin

Empuls helped Illumifin improve employee engagement. Rahul Kunal, head of HR, led the adoption of Empuls for their US team. The platform is easy to use and works well for large companies. Over 3,000 ...employees use Empuls for recognition and rewards. Illumifin finds the product seamless and effective for global engagement.

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CASE STUDY Nielsen

Xoxoday Rewards API helped Nielsen automate reward distribution for survey panelists. Before, Nielsen managed rewards manually, causing delays and privacy concerns. With Xoxoday, they delivered insta...nt rewards by email and SMS, kept panelist data private, and managed everything in one dashboard. In 45 days, they distributed over 700 rewards with 100% API uptime. Nielsen covered three panel programs in two months and plans to expand with Xoxoday.

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CASE STUDY Kantar

Xoxoday Plum helped Kantar automate reward distribution for survey participants. Before, Kantar managed rewards manually, which caused delays and used up staff time. With Xoxoday, Kantar set up autom...ated voucher delivery in just 72 hours. Panelists could pick from over 21,000 reward options in 100+ countries. Kantar delivered more than $3.32 million in rewards in three months. The new system saved costs, improved reporting, and freed up teams to focus on research.

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CASE STUDY Leading travel company

Empuls helped a leading travel company improve employee engagement. The company used Empuls for rewards and recognition programs. They saw a 7x boost in reward points received. Monthly active users i...ncreased by 4.5x. HR and admin effort dropped by 65%. Total posts on the platform rose by 33%.

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CASE STUDY HealthKart

Xoxoday Empuls helped HealthKart boost employee engagement during the COVID-19 pandemic. HealthKart used Xoxoday to digitize rewards and make it easy for remote employees to redeem gift vouchers. The... platform offered a wide range of reward options and a simple redemption process. HealthKart saw a 30% increase in employee engagement and 100% reward redemption. Employees received an average reward value of ₹1000 - ₹2000 per year.

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CASE STUDY Ottum Research & Consulting

Xoxoday integrated with SurveyMonkey to help Ottum Research & Consulting automate survey rewards. Before, the team used a manual process for sending rewards, which took time and cost more. With Xoxod...ay, they offered instant $20 Amazon gift cards to survey respondents. This led to a 5X increase in survey response rates. The team saved 12 hours on manual work and $1000 in campaign costs. The process became seamless and error-free.

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CASE STUDY Digital healthcare enterprise

Xoxoday Empuls helped a digital healthcare enterprise double its employee engagement. The company used Empuls for rewards and recognition. They saw a 2x increase in engagement. HR and admin effort dr...opped by 65%. Employee adoption reached 97%. Over 1,000 appreciations were given based on core values.

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CASE STUDY Aster DM Healthcare

Xoxoday's platform helped Aster DM Healthcare improve doctor engagement. Aster faced problems with limited reward options, slow delivery, and no tracking. Xoxoday gave them over 15,000 redemption cho...ices and instant reward delivery. The rewards dashboard let HR track all activity. Doctors could pick rewards they liked. The new system made rewards fast, flexible, and easy to manage.

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CASE STUDY Nexleaf

Compass helped Nexleaf automate sales commission management. Nexleaf's sales team struggled with manual tracking and poor visibility into targets and earnings. Compass integrated sales data into one ...place and automated commission calculations. This improved transparency and saved time for the team. Nexleaf now has better data governance and more efficient sales operations.

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CASE STUDY Borderless Access

Xoxoday helped Borderless Access automate their survey rewards process. Before Xoxoday, reward procurement and delivery took up to 3 weeks. Xoxoday's API and global reward catalogue cut procurement a...nd delivery time by 90%. Borderless Access now delivers rewards almost instantly. They reduced daily redemption backlog from 8 weeks to 2 weeks. The company saved 16% on incentives and expects to save over 1 crore in a year.

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CASE STUDY TaskUs

Empuls is an AI-driven employee engagement platform. TaskUs used Empuls to improve employee rewards and recognition. The platform's AI features made the experience better for employees. TaskUs found ...Empuls exceeded their expectations. Employees liked using the platform. Empuls helped TaskUs address key engagement challenges.

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CASE STUDY Total Active Hub

Xoxoday Plum helped Total Active Hub automate their workplace wellness rewards. Employees who achieved 150 minutes of movement per week earned points, which they could redeem for gift cards. Before u...sing Plum, rewards were given manually. The Plum API made the process seamless and scalable. The new system increased efficiency and made it easy for employees to track and redeem rewards.

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CASE STUDY Sable Systems International, Inc.

Empuls helped Sable Systems International, Inc. reach 98.75% employee engagement. The platform made recognition easy and fast. Sable Systems cut HR escalations by 27%. Employees gave out over 275 awa...rds each month. The social intranet built a stronger community. Empuls made recognition part of the company culture.

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