Real-World Case Studies and Customer Success Stories with Tidio

Tidio's automation platform helped Waldo's Dólar Mart manage customer service across multiple channels. The company automated 60% of customer inquiries... in 60 days. Bot engagement reached 50.87% in the first month. Millions in ecommerce sales were generated through chat automation. The intelligent tagging system gave real-time insights into departmental issues. Waldo's improved problem-solving by 207% after implementation.
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Tidio’s AI platform helped SkinShop. lt, a Lithuanian skincare e-commerce company, boost customer engagement and lead capture. The AI chatbot...resolved 68% of inquiries and reduced support workload by 30%. Over 27% of visitors engaged with sales bots, and 9% provided contact info through lead generation bots. The solution unified communications across website, Instagram, and Facebook, letting the small team focus on product and in-store service. SkinShop.lt scaled personalized support without hiring more staff.
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Tidio’s Lyro AI helped Renovate Direct boost support efficiency by 27%. The AI automated ticket tagging and routing, reducing manual... work for agents. Resolution rates increased from 42% to 69%. Multi-channel support improved inquiry handling across email, chat, and social media. The support team now manages more tickets with less effort. AI Copilot and a large knowledge base ensure fast, accurate responses.
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Tidio helped Praktiker Hellas automate customer support and unify digital channels. The retailer used Tidio’s live chat and chatbot features... to handle over 9,400 customer interactions in 30 days. The “Solve Problems” bot achieved an 8.99% engagement rate. Automation reduced repetitive tasks for staff and improved customer satisfaction. Tidio enabled Greek-language support across all digital touchpoints.
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Tidio’s Lyro AI Agent helped NSI Australia automate 62% of customer conversations. The AI chatbot supported over 400 sales in... just 30 days with only one operator. NSI Australia used Tidio across their website and Facebook to answer product questions and resolve inquiries. The company maintained a 4.8-star Trustpilot rating while growing their customer base. Tidio enabled NSI Australia to deliver high-quality customer service and drive sales with minimal resources.
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Tidio’s Lyro AI helped MattressNextDay automate 73% of customer conversations. The UK mattress retailer saved over 400 hours each month... by streamlining multi-channel support. Lyro AI handled routine questions across website, email, and social media. Agents could focus on complex cases, improving service quality. The team quickly adapted to the new system after training. Supervisors saw better workflow and agents had more time for high-value tasks.
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Tidio’s AI agent helped Monster Tires automate routine quote requests, reclaiming 30% of sales reps’ time. The platform boosted website... engagement, achieving a 44% bot engagement rate and a 26% contact conversion rate. Monster Tires set up automated workflows in just 15 minutes, letting sales reps focus on complex consultations. Real-time visitor insights and seamless WooCommerce integration improved customer support and sales efficiency. The small team now delivers faster, smarter service for online tire shoppers.
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Jiffy. com used Tidio’s Lyro AI to automate customer support across multiple product lines. The AI resolved 70% of customer...inquiries without human help. Jiffy.com trained Lyro with over 7,700 knowledge articles and built custom conversation flows. Customer engagement rose, with 3.3% of website visitors interacting with the AI assistant. The small support team now focuses on complex issues while Lyro handles routine questions.
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Tidio’s Lyro AI Agent helped Burker cut outsourced email traffic by about 50%. The AI resolved up to 80% of... support conversations, handling 10,000 chats in one month. Burker’s team saw a 15–20% week-over-week drop in inbound support volume. The solution automated answers to repetitive questions, especially "where is my order" requests. Multilingual support and Instagram integration were key for Burker’s global customer base.
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Tidio’s AI agent helped Monster Tires automate routine quote requests, reclaiming 30% of sales reps’ time. The company saw a... 44% bot engagement rate and a 26% contact conversion rate. Tidio’s integration with WooCommerce enabled fast setup and seamless product recommendations in chat. Monster Tires now uses real-time visitor insights and proactive engagement to boost sales. The small team can focus on complex consultations, improving both efficiency and customer experience.
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Tidio’s Lyro AI helped MattressNextDay automate 73% of customer conversations. The company saved over 400 hours each month by using... AI to handle routine support across website, email, and social media. Agents now focus on complex cases, while AI manages common questions. The team saw faster responses and better workflow management. MattressNextDay maintained high service standards and improved efficiency with Tidio.
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Tidio automation helped Waldo's Dólar Mart de México manage customer service across website, WhatsApp, Facebook, Instagram, and email. The company faced... fragmented communication and manual complaint processing as it grew to over 900 stores. Tidio unified all channels, automated routine tasks, and enabled smart tagging for departmental insights. Waldo's achieved a 50.87% bot engagement rate and generated millions in ecommerce sales through automated sales flows and chatbot-driven conversions.
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Lyro AI by Tidio helped MattressNextDay save over 400 hours each month. The UK mattress retailer used AI automation to... handle 73% of customer inquiries without human help. Tidio integrated with their website, email, Instagram, and Facebook. Agents now focus on complex cases, while AI manages routine questions. The team saw faster responses and better workflow management.
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Tidio helped Wulff Beltton boost customer satisfaction to a 4. 5/5 rating after switching from Gorgias. The retail company used...Tidio's live chat and chatbots to cut waiting times and capture 705 new contacts in under 12 months. Tidio's user-friendly interface and automation features improved team efficiency and lead generation. Customers now enjoy faster, more personalized support, leading to higher sales and reduced cart abandonment.
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Tidio's AI-powered platform helped Monster Tires reclaim 30% of sales reps' time by automating routine quote requests. The company set... up a "Request a Quote" workflow in just 15 minutes, leading to one-third of website visitors using the automated flow. Monster Tires saw a 44% bot engagement rate and a 26.23% contact conversion rate. The solution integrated with WooCommerce and improved both customer engagement and operational efficiency.
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Tidio helped Praktiker Hellas automate customer support and unify digital channels. The retailer achieved an 8.99% bot engagement rate and... handled over 9,400 customer interactions monthly. Tidio's live chat and Greek-language bots improved efficiency and customer satisfaction. The solution centralized communication and reduced repetitive work for staff. Praktiker Hellas now manages chats more effectively across e-commerce and physical stores.
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Tidio helped eye-oo, a multi-brand eyewear ecommerce business, boost revenue by €177K. The company used Tidio's live chat, chat flows,... and analytics to increase sales by 25% and achieve a fivefold boost in conversions. Waiting times for customer support dropped from up to 5 minutes to just 30 seconds. Automated chat flows handled 1,825 out of 2,233 conversations and generated 1,305 leads. Tidio enabled eye-oo to deliver fast, personalized customer service and improve loyalty.
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Tidio helped Wulff Beltton boost customer satisfaction to a 4. 5/5 rating after switching from Gorgias. The retail company used...Tidio's live chat and chatbots to cut waiting times and capture 705 new contacts in under 12 months. Tidio's user-friendly interface and automation features improved team efficiency and made customer service faster. The solution also reduced shopping cart abandonment and increased sales for Wulff Beltton.
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Tidio helped Monster Tires automate their customer support and sales process. The AI-powered platform reclaimed 30% of sales reps' time... by automating routine quote requests. Monster Tires saw a 44% bot engagement rate and a 26.23% contact conversion rate. The team set up the "Request a Quote" workflow in just 15 minutes. Tidio's integration with WooCommerce made product recommendations and customer engagement easier. Monster Tires now delivers faster, more efficient service with a small team.
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Lyro AI by Tidio helped MattressNextDay save over 400 hours each month. The UK mattress retailer used AI automation to... handle 73% of customer inquiries without human help. The solution worked across website, email, Instagram, and Facebook. Agents now focus on complex cases, and supervisors see better workflow. The team quickly adapted after training and now plans to expand AI use.
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Tidio helped Praktiker Hellas automate customer support and unify digital channels. The retailer achieved an 8.99% bot engagement rate and... handled over 9,400 customer interactions monthly. Tidio's live chat and Greek-language bots improved efficiency and customer satisfaction. The solution centralized communication and reduced repetitive work for staff. Praktiker Hellas now manages chats more effectively across their e-commerce and physical stores.
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Tidio automation helped Waldo's Dólar Mart de México manage customer service across website, WhatsApp, Facebook, Instagram, and email. The company automated... routine tasks and complaint tracking with intelligent chatbot flows and a custom tagging system. Waldo's achieved a 50.87% bot engagement rate in 30 days, far above industry benchmarks. The automation platform generated millions in ecommerce sales and gave real-time insights into departmental issues. Tidio's enterprise support enabled ongoing optimization and scalable customer service.
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Tide used Tidio to solve compliance issues in their loyalty program acquisition. Tidio delivered a custom API integration in just... 5 days. The solution enabled compliant data collection across Meta, WhatsApp, and other social platforms. Tidio provided strategic consultation and user journey templates. Tide now has a scalable, compliance-first framework for future marketing campaigns.
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The Muzzle Movement used Tidio’s Lyro AI to automate customer support. They handled over 1,200 monthly tickets and reached a... 74% resolution rate. Lead generation bots achieved a 90.91% engagement rate. The team built a knowledge base with 523 articles for better AI responses. Tidio’s platform helped free up staff for product development and growth.
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Tidio’s Lyro AI helped Tailfin resolve 71% of customer inquiries automatically. The AI chatbot saved the team nearly 400 hours... in just 30 days. Customers received fast, 24/7 support for product and order questions. Tailfin used a knowledge base with 1,809 articles and integrated WooCommerce for order tracking. Support staff could focus on complex issues while AI handled routine requests. The solution improved efficiency and customer satisfaction.
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Tidio helped Procosmet, an Italian beauty brand, boost lead generation by 500%. Chatbots now handle 68% of conversations, freeing up... staff time. Sales increased by 23% after switching to Tidio. Conversion rates rose 27% and stabilized. Customer satisfaction jumped from 3.8 to 4.7 out of 5 stars. Procosmet uses chatbots, live chat, and analytics to engage visitors and manage orders efficiently.
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Tidio helped Your KAYA automate 75% of customer support tickets using Lyro AI. The company switched from Gorgias to Tidio... to unify support channels and reduce repetitive work. Lyro AI handled over 2,500 monthly tickets and supported both Polish and English. The migration took less than 14 days with no downtime. Customer care consultants now focus on complex cases, while customers get faster, more consistent help.
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Tidio helped Your KAYA automate 75% of customer support tickets using Lyro AI. The company migrated from Gorgias to Tidio... in under 14 days, with no downtime or extra costs. Lyro AI now handles over 2,500 monthly tickets in Polish and English. Support consultants spend less time on repetitive questions and more on complex cases. Customers get faster, more consistent responses across all channels.
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Tidio’s Lyro AI helped NSI Australia resolve 62% of customer inquiries automatically. The AI supported over 400 sales in just... 30 days, all with only one operator. NSI Australia used Tidio across their website and Facebook to serve both retail and wholesale customers. The company kept its 4.8-star Trustpilot rating while growing its business. Tidio’s solution let them deliver fast, personal support and boost sales with limited resources.
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Tidio's Lyro AI helped The Muzzle Movement handle over 1,200 monthly support tickets. The company achieved a 74% AI resolution... rate and 90.91% engagement with lead generation bots. Lyro AI automated routine inquiries, freeing the team to focus on growth. The Muzzle Movement built a 523-article knowledge base to power the AI. This led to better customer support and more sales opportunities.
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Tidio's Lyro AI helped NSI Australia resolve 62% of customer inquiries automatically. The AI agent supported over 400 sales in... 30 days and achieved a 66.67% bot engagement rate. NSI Australia maintained a 4.8-star Trustpilot rating with just one operator. The solution worked across website and Facebook channels. Tidio enabled the company to scale support and boost sales with minimal resources.
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Tidio's Lyro AI Agent helped Your KAYA automate 75% of customer inquiries after switching from Gorgias. The ecommerce brand used... Lyro AI, Shopping Assistant, and Live Chat to handle over 2,500 monthly tickets. Lyro AI provided multilingual support and product recommendations, improving response times and freeing consultants for complex cases. Bot engagement reached up to 4.66%. The unified AI-powered setup boosted efficiency and customer satisfaction across all channels.
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Tidio helped Procosmet increase sales by 23% after switching from two apps to Tidio's Plus plan. The company now gets... over 100 leads per month, up from 10-30, using chatbots and email marketing. Conversion rates stabilized and rose by 27% with five chatbots running on the site. Customer satisfaction jumped from 3.8 to 4.7 out of 5 stars, based on 704 feedbacks. Tidio's live chat, chatbots, and analytics made customer service faster and easier.
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Tidio's Lyro AI Agent helped Your KAYA automate 75% of customer inquiries after switching from Gorgias. The ecommerce brand used... Lyro AI, Shopping Assistant, and Live Chat to handle over 2,500 monthly tickets. Lyro AI provided multilingual support and product recommendations, improving response times and freeing consultants for complex cases. Bot engagement reached up to 4.66%. The unified AI-powered setup boosted efficiency and customer satisfaction across all channels.
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Tidio’s Lyro AI replaced Secureframe’s old chatbot, boosting resolution rates from 2-3% to 59%. The AI agent now answers 79%... of customer questions, handling complex compliance and technical inquiries. Secureframe’s support team saw faster onboarding and reduced manual workload. The chatbot’s CRM integration and 24/7 availability improved customer experience. Secureframe plans to expand Lyro AI use across more teams for greater efficiency.
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Tidio chat flows helped Integratec boost qualified lead generation by 25%. The company used chatbots to filter prospects and provide... 24/7 support. Tidio’s ticketing system improved request tracking and automated answers to common questions. Now, 26% of website visitors engage with the chatbot, improving customer segmentation. Integratec’s team values the user-friendly interface and responsive support from Tidio.
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Tidio’s Lyro AI helped Secureframe boost their chat resolution rate from 2-3% to 59%. The AI agent automated 59% of... conversations and answered 79% of customer questions. Secureframe’s support team now handles complex compliance queries faster and more accurately. The onboarding process took just two weeks. Internal teams use Lyro as a knowledge base, speeding up onboarding and reducing repetitive questions. Secureframe plans to expand Lyro AI across more business functions.
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Integratec used Tidio chat flows to boost qualified lead generation by 25%. The company automated lead filtering and provided 24/7... support with chatbots. Tidio's help desk ticketing system improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and responsive support team. Tidio helped Integratec handle more leads without straining their customer success team.
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Tidio helped Integratec boost qualified lead generation by 25%. Integratec used Tidio's chatbots and ticketing system to filter prospects and... provide 24/7 support. The solution improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and strong support from Tidio.
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Lyro, Tidio’s AI chatbot, helped the Tidio Support Team automate 58% of customer service tasks. The team saw first response... times drop by 75%, from 1 minute to less than 15 seconds. Lyro achieved a success rate of 79% to 87% in answering queries, up from 50% to 70% with the earlier version. The AI chatbot improved conversation quality and reduced the risk of hallucinations. Support agents now have more time to focus on customer satisfaction and value.
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Tidio helped ADT Security Service boost sales by 17%. The company used Tidio's AI chatbots and filters to improve customer... service and speed up response times. Customer satisfaction rose by 30%. Lead-to-sale conversions increased from 44% to 61%. The average response time dropped by 22%. Tidio made workflows easier and helped ADT handle more conversations while missing fewer leads.
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Tidio helped Integratec, a talent development SaaS platform, boost qualified lead generation by 25%. Integratec used Tidio's chatbots and ticketing... system to filter leads and provide 24/7 support. The solution improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and strong support from Tidio.
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Tidio helped Global Travel automate customer support and route inquiries between sales and service teams. The company used Tidio’s AI-powered... chatbots and pre-chat surveys to direct questions to the right department. After implementation, Global Travel saw an 8.39% bot engagement rate and managed over 2,500 conversations per month. The solution reduced manual workload and improved response times. Departmental workflows became more efficient, leading to faster resolutions for customers.
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Gecko Hospitality used Tidio's Lyro AI Agent to automate customer service and recruitment workflows. The company achieved a 99.9% decrease... in time taken to send CVs to recruiters. Lyro answered 90% of all visitor questions, providing 24/7 support. In the first six months, chatbots collected 257 new leads. Automation helped Gecko Hospitality connect candidates and clients faster and more efficiently.
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Tidio helped Gecko Hospitality automate 90% of its customer service with Lyro AI and chat flows. The company used chatbots... to collect resumes and client info 24/7, speeding up response times. In just six months, Gecko Hospitality gained over 257 prospects from chatbot lead generation. Automation eliminated manual resume review and improved recruiter efficiency. Tidio's customer success team supported setup and integration, saving time for Gecko Hospitality.
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Tidio helped Global Travel improve customer support by automating chat routing and integrating email channels. The company set up department-based... workflows and a pre-chat survey to direct inquiries to the right team. After using Tidio, Global Travel saw an 8.39% bot engagement rate and a 2.54% contact-to-visits ratio. Response times dropped and first-contact resolution improved. The solution made support faster and more efficient for both sales and service teams.
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Tidio helped Global Travel improve customer support by automating chat routing and integrating email channels. The company set up department-based... workflows and a pre-chat survey to direct inquiries to the right team. After using Tidio, Global Travel saw an 8.39% bot engagement rate and a 2.54% contact-to-visits ratio. Response times dropped and first-contact resolution improved. The solution made support faster and more efficient for both sales and service teams.
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Tidio helped Gecko Hospitality automate 90% of its customer service with Lyro AI and chat flows. The company used chatbots... to collect resumes and client information 24/7, speeding up lead generation and candidate matching. Applications now reach recruiters in just 90 seconds. In six months, Gecko Hospitality gained over 257 prospects from chatbot automation. Tidio's customer success team supported the setup and integration process.
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Tidio helped Suitor, an Australian suit rental company, automate 85% of its customer service with Lyro AI chatbots. The average response... time dropped from 3 minutes to just 6 seconds. Only 24% of queries now need a human agent, saving time and money. Customers enjoy 24/7 support and give positive feedback. Suitor credits Tidio for big revenue growth and a better customer experience.
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Tidio’s Lyro AI helped Evergreen Waste Management boost their customer resolution rate by 20%. The company used AI and automated... flows to handle 4,536 customer messages in just 30 days. Automated flows managed common questions, while Lyro AI addressed more complex inquiries. This freed up staff to focus on specialized support. Evergreen continues to refine their approach for even better customer service.
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Tidio's Lyro AI helped Bella Santé automate 75% of customer inquiries through live chat. The spa used AI to answer... routine questions, easing pressure on their call center. In six months, they collected over 450 new leads and generated $66,000 in chatbot-assisted sales. Lyro's Shopping Assistant guided guests to the right services, improving booking experiences. Bella Santé now delivers fast, personalized support online and in person.
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Tidio's Lyro AI helped GameBoost reach an 86% AI resolution rate for customer support. GameBoost switched back to Tidio after... costly, underperforming AI tools failed to meet their needs. Lyro AI now handles repetitive questions, saving money and improving team satisfaction. The solution integrates with GameBoost's dashboard and supports over 13,000 monthly conversations. GameBoost eliminated per-resolution fees and improved workflow efficiency with Tidio.
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Tidio's Lyro chatbot helped Suitor automate 85% of customer service tasks. Suitor, an Australian suit rental company, used AI chatbots... to answer FAQs and provide 24/7 support. The average response time dropped from 3 minutes to just 6 seconds. Customers praised the improved experience, and Suitor saw revenue growth. Tidio's integration with WooCommerce and Facebook made setup easy and efficient.
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Tidio's Lyro AI helped GameBoost reach an 86% AI resolution rate for customer support. GameBoost switched back to Tidio after... facing high costs and poor performance with another AI tool. Lyro AI now handles repetitive questions, saving money and improving team satisfaction. The solution integrates with GameBoost's dashboard and uses a multi-tiered support strategy. GameBoost eliminated per-resolution fees and improved workflow efficiency.
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Tidio helped Sound Royalties provide 24/7 support to music creators worldwide. The company used automated FAQ bots to answer questions... and convert 3.2% of website visitors into qualified leads. Over half of all visitors engaged with the chatbots, reaching a 54% engagement rate. Tidio’s platform made it easy for staff of all skill levels to use and improved team efficiency. Sound Royalties now supports clients in 18 countries with scalable, always-on communication.
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Rapyd used Tidio’s Lyro AI to automate merchant support. The AI resolved 42% of merchant inquiries without human help. In... 30 days, it processed 7,859 contacts and saved the team nearly 15 hours. Lyro AI integrated with Salesforce to create tickets and track issues. The system used a knowledge base of over 3,600 articles for accurate answers. This improved support speed and let agents focus on complex cases.
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Borrowell used Tidio's Lyro AI Agent with Zendesk to handle rising support demand. The team managed over 11,000 tickets monthly... with just nine agents. Lyro AI resolved 83% of inquiries and achieved a 65% help center engagement rate. The AI chatbot reduced ticket volume and kept support costs low. Borrowell scaled support without adding staff or changing workflows.
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Borrowell used Tidio's Lyro AI Agent with Zendesk to handle rising support demand. The team managed over 11,000 tickets monthly... with just nine agents. Lyro AI resolved 83% of customer inquiries and achieved an 87% answer rate. Help center engagement reached 65%. The integration allowed Borrowell to scale support without hiring more staff. Agents focused on complex issues while Lyro handled routine questions.
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Tidio’s Lyro AI agent helped Borrowell automate 83% of customer support ticket resolutions. Borrowell faced rising support demand, handling over... 11,000 tickets monthly with just nine agents. By integrating Lyro with Zendesk, they reduced repetitive tickets and improved response speed. The AI answered 87% of questions and boosted help center engagement to 65%. Borrowell kept costs low and maintained high service quality while scaling support.
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Tidio’s Lyro AI helped NUU Mobile boost their AI resolution rate from 27% to 68%. The company built a knowledge... base of over 600 articles to support 24/7 global customer service. With Lyro AI, 64% of customer queries were resolved without human help. Nearly 9% of website visitors engaged with the AI bot. NUU Mobile scaled support across time zones while keeping service quality high.
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Tidio’s Lyro AI helped E-Collar Technologies automate over 70% of customer inquiries. The company used custom API integration with Magento... to provide real-time order tracking for three e-commerce brands. Lyro AI managed routine support, freeing staff to focus on complex cases. The solution enabled separate but connected interfaces for each brand. Customer engagement improved, and repetitive tasks were reduced. The deployment met the company’s 30-day timeline.
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Tidio’s Lyro AI helped Cove Smart boost self-service resolution by 70%. The company cut response times by 80% and increased... customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple security system generations and languages. The AI handled common questions, freeing agents from repetitive tasks. Management gained new insights into customer issues and product needs.
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Tidio’s Lyro AI helped Cove Smart boost self-service resolution by 70%. The company cut response times by 80% and increased... customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple product generations and languages. The AI handled common questions, freeing up agents for complex issues. Management gained new insights into customer needs and product improvements.
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Tidio's Lyro AI helped Cove Smart boost self-service resolution by 70%. The AI agent cut response times by 80% and... raised customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple security system generations and languages. The solution replaced inefficient copy-paste workflows and enabled fast, accurate troubleshooting. Management gained new insights into customer issues and product needs.
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Tidio helped Pastreez, a French macaron bakery, manage a surge in customer inquiries. The team used Tidio’s chat integration with... Shopify to automate responses and keep communication simple. This led to a 70% conversion rate on chat inquiries. Pastreez secured major corporate clients like Netflix and Google through Tidio. The solution also reduced email volume and improved customer satisfaction.
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Pastreez used Tidio’s chat system to manage a surge in customer inquiries. The bakery integrated Tidio with Shopify for simple,... automated messaging. This helped them convert 70% of chat inquiries into sales. Tidio enabled Pastreez to secure orders from Netflix, Google, and other major brands. The solution reduced email volume and improved customer response times. Automation features let the founders follow up quickly and never miss a lead.
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Tidio helped Pastreez, a French macaron bakery, handle a surge in customer inquiries. The team used Tidio's chat integration with... Shopify to automate responses and keep communication simple. This led to a 70% conversion rate on chat inquiries and helped Pastreez win major clients like Netflix and Google. Tidio also reduced email volume and made it easy to manage custom corporate orders.
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Tidio helped Pastreez, a French macaron bakery, handle a surge in customer inquiries. The chat system integrated easily with Shopify... and automated responses. Pastreez achieved a 70% conversion rate on chat inquiries. They secured major clients like Netflix, Google, and Visa. Tidio reduced email volume and improved customer service efficiency.
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Tidio’s Lyro AI Agent helped National RV Training Academy automate student inquiries. The AI resolved 94% of conversations without human... help. It answered 96% of all questions and achieved a 3.83 out of 5 CSAT score. This let advisors focus on complex enrollment discussions. NRVTA improved support for future RV technicians and boosted team efficiency.
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Tidio’s Lyro AI Agent helped National RV Training Academy automate student inquiries. The AI resolved 94% of conversations without human... help. It answered 96% of all questions from students. The average student satisfaction score was 3.83 out of 5. This let advisors focus on complex enrollment discussions. NRVTA improved support for future RV technicians with AI-powered chat.
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Tidio's Lyro AI helped National RV Training Academy automate student inquiries. The academy achieved a 94% resolution rate and a... 96% answer rate with Lyro AI. Students rated their chat experience at 3.83 out of 5. The solution let advisors focus on complex enrollment discussions. NRVTA improved support for aspiring RV technicians with AI-powered automation.
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Tidio's Lyro AI helped National RV Training Academy automate student inquiries. The academy achieved a 94% resolution rate and a... 96% answer rate with Lyro AI. Students rated their support experience at 3.83 out of 5. The solution let advisors focus on complex enrollment discussions. NRVTA improved student support and satisfaction with AI-powered live chat.
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Endeksa used Tidio to automate customer service and boost lead generation. The company saw a 59% drop in waiting times... for customer queries. Lead generation increased by 138% after using pre-chat surveys and chatbots. The helpfulness rate of bots reached 88%. Customer satisfaction rose by 10% since adopting Tidio. Endeksa now manages high user traffic efficiently and improves client experience.
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Endeksa used Tidio to automate customer service and boost lead generation. The company saw a 59% drop in waiting times... for customer queries. Lead generation increased by 138% after using pre-chat surveys and chatbots. The helpfulness rate of bots reached 88%, and customer satisfaction rose by 10%. Tidio helped Endeksa manage high user traffic and improve service quality.
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Tidio helped Endeksa, a real estate data analytics platform, boost lead generation by 138%. The company used Tidio's live chat... and chatbots to automate customer service and route queries efficiently. Response times dropped by 59% after implementation. Pre-chat surveys made it easy to collect new leads. Customer satisfaction increased by 10% with the Plus plan.
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Tidio helped Endeksa, a real estate data analytics platform, boost lead generation by 138%. The company used Tidio's live chat... and chatbots to automate customer service and route queries efficiently. Response times dropped by 59% after implementation. Pre-chat surveys made it easy to collect new leads. Customer satisfaction increased by 10% with automated feedback and helpful chatbots.
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Tidio’s Lyro AI helped Axioma automate 89% of customer conversations. The AI resolved most questions about car body repairs and... insurance claims. Sales bot engagement rose to 21%. Customers got instant answers, even after hours. Axioma built a knowledge base with 370 articles. Response times dropped and bookings increased.
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Tidio’s Lyro AI helped Axioma automate 89% of customer conversations for car body repairs. The AI resolved most inquiries about... repair services, pricing, and insurance claims. Sales bot engagement rose to 21%, leading to more repair bookings. Axioma built a knowledge base with 370 articles to support the AI. Customers now get instant answers 24/7, improving after-hours support. Response times dropped, and customer experience improved.
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Tidio's Lyro AI helped Axioma UK – SMART Car Repairs reach an 89% AI resolution rate for customer support. The company used... Lyro to answer complex questions about car body repairs and insurance claims. Sales bot engagement increased to 21% after implementation. Axioma built a knowledge base with 370 articles to support the AI. Customers now get 24/7 support and faster answers. This improved customer experience and increased repair bookings.
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Tidio’s Lyro AI helped Stormline, a New Zealand wet weather gear maker, resolve 99. 64% of customer inquiries in 30...days. The AI chatbot unified support across website, Instagram, and Facebook. Stormline built a 272-article knowledge base to answer technical product questions. The solution enabled 24/7 support for a global customer base. Stormline maintained its personal service while scaling operations with automation.
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Tidio’s Lyro AI helped Olivia Bottega manage 638 support tickets in 30 days. The AI handled 2,035 customer interactions in... a month across five channels. Olivia Bottega built a knowledge base with over 1,000 articles for the AI. The brand saw a 22% engagement rate with automated solutions. Brides received fast, accurate answers about wedding dresses and customization. Human consultants focused on personal service while AI managed routine questions.
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Tidio live chat helped Ad Hoc Atelier boost conversion rates from 0. 35% to 0.9%. The Italian fashion ecommerce used...Tidio's live chat, chatbots, and shared inbox to reduce cart abandonment from 83% to 73%. Over 50% of visitors who chatted converted into paying customers. Response times dropped from 3 hours to under a minute. Personalized support and real-time engagement improved customer satisfaction and sales.
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Adjoe used Tidio to automate customer support for their adtech platform. They faced 3,000–5,000 daily inquiries and could not keep... up with email volume. Tidio's decision-tree chatbot handled over 10,000 interactions monthly. This led to an 80% drop in support emails. The solution let Adjoe scale support without adding staff. Users got faster help, and only complex issues went to human agents.
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Tidio helped Pearl Lemon boost website-to-lead conversions by 30%. The agency now captures 70+ extra leads each month that would... have been lost. Tidio's chatbot and live chat features cut response times in half. Pearl Lemon uses Tidio for rapid deployment, proactive engagement, and seamless CRM integration. The platform supports multi-language and automated lead qualification, making it key to their lead generation strategy.
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Tidio helped Pearl Lemon boost website-to-lead conversions by 30%. The agency now captures 70+ extra leads each month that would... have been lost. Tidio's chatbot and live chat features cut response times in half. Pearl Lemon uses Tidio for rapid deployment, proactive engagement, and seamless CRM integration. The platform supports multi-language and automated lead qualification, making it key to their lead generation strategy.
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ADT Security Service used Tidio to improve customer service and sales. They implemented AI chat and rule-based Flows to speed... up response times and manage leads. Customer satisfaction increased by 30%. Lead-to-sale conversion rates rose from 44% to 61%. First response time dropped by 22%. The team also handled 45% more conversations and reduced missed chats by 74%.
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ADT Security Service used Tidio to improve customer service and sales. They implemented AI chat and rule-based Flows to speed... up response times and manage leads. Customer satisfaction increased by 30%. Lead-to-sale conversion rates rose by 17%. First response time dropped by 22%. The company also reduced missed conversations by 74% and handled 45% more chats.
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Tidio live chat and chatbots helped Shockbyte, a game server provider, improve customer service. Customer satisfaction rose by 16% in... the first few months. Waiting times for support dropped by 26%. Tidio's analytics made tracking KPIs easier. The Visitors tab and chatbots also helped boost sales and organize chats. Shockbyte found Tidio affordable, easy to use, and rich in automation features.
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ADT Security Service enhanced its customer service and sales performance by implementing Tidio's AI-powered solutions. The company achieved a 17%... increase in lead-to-sale conversion rates and a 30% boost in customer satisfaction. Tidio's tools, including live chat and Flows, improved response times by 22% and optimized workflow efficiency, leading to significant business growth for ADT.
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Integratec, a B2B SaaS company, increased its qualified lead generation by 25% using Tidio's chatbots and help desk ticketing system. The solution improved... lead filtering, 24/7 customer support, and request tracking, enhancing customer segmentation and insights. Integratec's team appreciates Tidio's user-friendly interface and support.
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Procosmet, an Italian beauty brand, significantly improved its lead generation and sales after deploying Tidio's customer support software. The company saw... a 500% increase in monthly leads and a 23% rise in sales by utilizing Tidio's chatbots and analytics. The software also stabilized conversion rates and boosted customer satisfaction ratings from 3.8 to 4.7 out of 5. Procosmet's ecommerce manager highlighted Tidio's ease of use and comprehensive features as key factors in their success.
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