Real-World Case Studies and Customer Success Stories with Tidio

Tidio helped eye-oo, a multi-brand eyewear ecommerce business, boost revenue by €177K. The company used Tidio's live chat, chat flows,... and analytics to increase sales by 25% and achieve a fivefold boost in conversions. Waiting times for customer support dropped from up to 5 minutes to just 30 seconds. Automated chat flows handled 1,825 out of 2,233 conversations and generated 1,305 leads. Tidio enabled eye-oo to deliver fast, personalized customer service and improve loyalty.
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Tidio automation helped Waldo's Dólar Mart de México manage customer service across website, WhatsApp, Facebook, Instagram, and email. The company automated... routine tasks and complaint tracking with intelligent chatbot flows and a custom tagging system. Waldo's achieved a 50.87% bot engagement rate in 30 days, far above industry benchmarks. The automation platform generated millions in ecommerce sales and gave real-time insights into departmental issues. Tidio's enterprise support enabled ongoing optimization and scalable customer service.
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Tidio helped Praktiker Hellas automate customer support and unify digital channels. The retailer achieved an 8.99% bot engagement rate and... handled over 9,400 customer interactions monthly. Tidio's live chat and Greek-language bots improved efficiency and customer satisfaction. The solution centralized communication and reduced repetitive work for staff. Praktiker Hellas now manages chats more effectively across their e-commerce and physical stores.
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Lyro AI by Tidio helped MattressNextDay save over 400 hours each month. The UK mattress retailer used AI automation to... handle 73% of customer inquiries without human help. The solution worked across website, email, Instagram, and Facebook. Agents now focus on complex cases, and supervisors see better workflow. The team quickly adapted after training and now plans to expand AI use.
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Tidio automation helped Waldo's Dólar Mart de México manage customer service across website, WhatsApp, Facebook, Instagram, and email. The company faced... fragmented communication and manual complaint processing as it grew to over 900 stores. Tidio unified all channels, automated routine tasks, and enabled smart tagging for departmental insights. Waldo's achieved a 50.87% bot engagement rate and generated millions in ecommerce sales through automated sales flows and chatbot-driven conversions.
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Lyro AI by Tidio helped MattressNextDay save over 400 hours each month. The UK mattress retailer used AI automation to... handle 73% of customer inquiries without human help. Tidio integrated with their website, email, Instagram, and Facebook. Agents now focus on complex cases, while AI manages routine questions. The team saw faster responses and better workflow management.
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Tidio's AI-powered platform helped Monster Tires reclaim 30% of sales reps' time by automating routine quote requests. The company set... up a "Request a Quote" workflow in just 15 minutes, leading to one-third of website visitors using the automated flow. Monster Tires saw a 44% bot engagement rate and a 26.23% contact conversion rate. The solution integrated with WooCommerce and improved both customer engagement and operational efficiency.
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Tidio helped Wulff Beltton boost customer satisfaction to a 4. 5/5 rating after switching from Gorgias. The retail company used...Tidio's live chat and chatbots to cut waiting times and capture 705 new contacts in under 12 months. Tidio's user-friendly interface and automation features improved team efficiency and lead generation. Customers now enjoy faster, more personalized support, leading to higher sales and reduced cart abandonment.
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Tidio helped Praktiker Hellas automate customer support and unify digital channels. The retailer achieved an 8.99% bot engagement rate and... handled over 9,400 customer interactions monthly. Tidio's live chat and Greek-language bots improved efficiency and customer satisfaction. The solution centralized communication and reduced repetitive work for staff. Praktiker Hellas now manages chats more effectively across e-commerce and physical stores.
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Tidio helped Praktiker Hellas improve customer service by unifying digital communication and automating support. The company used Tidio's live chat... and Greek-language bots to handle routine questions. This led to an 8.99% engagement rate with the "Solve Problems" bot. Over 9,400 customer interactions were managed monthly. The solution made chat handling more efficient and improved customer satisfaction.
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Lyro AI from Tidio helped MattressNextDay save over 400 hours each month. The UK mattress retailer used Lyro AI to... automate routine customer support across website, email, Instagram, and Facebook. The AI resolved 73% of customer inquiries without human help. Agents now focus on complex cases. The team saw better workflow and faster responses. Over 1,000 knowledge sources trained the AI for accurate answers.
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Tidio helped Wulff Beltton, Sweden's largest supplier of phone booths, boost client satisfaction to a 4. 5/5 rating. The retail...company switched from Gorgias to Tidio for better reliability, user-friendly live chat, and chatbot automation. Tidio's real-time chat and automation features reduced waiting times and improved lead capture. The support team now spends less time on repetitive questions and more on high-value tasks. Wulff Beltton saw increased sales and more efficient customer service with Tidio.
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Tidio helped eye-oo, a multi-brand eyewear ecommerce, boost revenue by €177K. The company used Tidio's live chat, chat flows, and... analytics to engage shoppers and recover abandoned carts. Eye-oo saw a 25% increase in sales and a fivefold boost in conversions. The chatbot managed 537 conversations and assisted in €1.6k sales in 2023. Tidio improved customer experience and helped eye-oo build trust online.
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Tidio helped Wulff Beltton boost customer satisfaction to a 4. 5/5 rating after switching from Gorgias. The retail company used...Tidio's live chat and chatbots to cut waiting times and capture 705 new contacts in under 12 months. Tidio's user-friendly interface and automation features improved team efficiency and made customer service faster. The solution also reduced shopping cart abandonment and increased sales for Wulff Beltton.
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Tidio helped Monster Tires automate their customer support and sales process. The AI-powered platform reclaimed 30% of sales reps' time... by automating routine quote requests. Monster Tires saw a 44% bot engagement rate and a 26.23% contact conversion rate. The team set up the "Request a Quote" workflow in just 15 minutes. Tidio's integration with WooCommerce made product recommendations and customer engagement easier. Monster Tires now delivers faster, more efficient service with a small team.
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Tidio helped eye-oo, a multi-brand eyewear ecommerce, boost revenue by €177K. The company used Tidio's live chat, chat flows, and... analytics to increase sales by 25% and achieve a fivefold boost in conversions. Waiting times dropped from up to 5 minutes to just 30 seconds. Automated chat flows handled 1,825 out of 2,233 conversations and generated 1,305 leads. Tidio improved customer service, built trust, and made shopping easier for eye-oo's customers.
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Tidio's automation platform helped Waldo's Dólar Mart de México manage customer service across website live chat, WhatsApp, Facebook Messenger, Instagram, and email. The company automated... routine tasks and used smart tagging to track complaints by department. After implementation, Waldo's achieved a 50.87% bot engagement rate in 30 days. The solution generated millions in sales and unified the sales experience across all channels. Tidio enabled Waldo's to scale customer support as their e-commerce business grew rapidly.
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Tidio helped Procosmet increase sales by 23% after switching from their previous provider. The company now gets over 100 leads... per month, up from 10-30, using chatbots and live chat. Conversion rates rose by 27% and stabilized. Customer satisfaction improved from 3.8 to 4.7 out of 5 stars. Tidio's analytics and automation features made customer service faster and easier.
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Tidio's Lyro AI helped The Muzzle Movement handle over 1,200 monthly support tickets. The company achieved a 74% AI resolution... rate and 90.91% engagement with lead generation bots. Lyro AI automated routine inquiries, freeing the team to focus on growth. The Muzzle Movement built a 523-article knowledge base to power the AI. The solution improved support efficiency and expanded their customer base.
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Tidio's Lyro AI Agent helped Your KAYA automate 75% of customer inquiries after switching from Gorgias. The ecommerce brand used... Lyro AI, Shopping Assistant, and Live Chat to handle over 2,500 monthly tickets. Lyro AI provided multilingual support and product recommendations, improving response times and freeing consultants for complex cases. Bot engagement reached up to 4.66%. The unified AI-powered setup boosted efficiency and customer satisfaction across all channels.
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Tidio's Lyro AI helped The Muzzle Movement handle over 1,200 monthly support tickets. The company achieved a 74% AI resolution... rate and 90.91% engagement with lead generation bots. Lyro AI automated routine inquiries, freeing the team to focus on growth. The Muzzle Movement built a 523-article knowledge base to power the AI. This led to better customer support and more sales opportunities.
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Tidio helped Procosmet increase sales by 23% after switching from two apps to Tidio's Plus plan. The company now gets... over 100 leads per month, up from 10-30, using chatbots and email marketing. Conversion rates stabilized and rose by 27% with five chatbots running on the site. Customer satisfaction jumped from 3.8 to 4.7 out of 5 stars, based on 704 feedbacks. Tidio's live chat, chatbots, and analytics made customer service faster and easier.
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Tidio's Lyro AI Agent helped Your KAYA automate 75% of customer inquiries after switching from Gorgias. The ecommerce brand used... Lyro AI, Shopping Assistant, and Live Chat to handle over 2,500 monthly tickets. Lyro AI provided multilingual support and product recommendations, improving response times and freeing consultants for complex cases. Bot engagement reached up to 4.66%. The unified AI-powered setup boosted efficiency and customer satisfaction across all channels.
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Tidio's Lyro AI helped NSI Australia resolve 62% of customer inquiries automatically. The AI agent supported over 400 sales in... 30 days and achieved a 66.67% bot engagement rate. NSI Australia maintained a 4.8-star Trustpilot rating with just one operator. The solution worked across website and Facebook channels. Tidio enabled the company to scale support and boost sales with minimal resources.
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Tidio's Lyro AI helped Your KAYA automate 75% of customer inquiries. The company unified website, email, and Facebook channels into... one platform. Lyro AI resolved most routine questions, freeing staff for complex issues. Your KAYA built a knowledge base with 331 articles to train the AI. They managed over 2,500 tickets in 30 days with better efficiency. Customer engagement rates improved with the "Solve Problems" and "Increase Sales" bots.
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Lyro AI from Tidio helped The Muzzle Movement improve customer support. The company handled over 1,200 monthly tickets and reached... a 74% AI resolution rate. Lead generation bots achieved 90.91% engagement. Problem-solving bots had a 22.42% engagement rate. The team used a knowledge base with 523 articles to support the AI. This allowed staff to focus on product growth and complex issues.
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Tidio’s AI Agent helped Monster Tires automate routine quote requests. Sales reps spent 30% less time on phone calls. The... team set up the new workflow in just 15 minutes. One-third of website visitors now use the automated quote flow. Monster Tires saw better customer engagement and more time for technical consultations. The platform gave real-time visitor insights and easy product recommendations.
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Tidio helped Procosmet boost lead generation and sales. The company used live chat, chatbots, and analytics to manage customer orders... and support. Procosmet switched from two apps to Tidio's Plus plan, making processes faster and easier. Sales increased by 23% after the switch. Over a third of Procosmet's ecommerce revenue now comes from Tidio.
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Tidio's Lyro AI helped NSI Australia resolve 62% of customer inquiries automatically. The AI chatbot supported over 400 sales in... 30 days and achieved a 66.67% engagement rate. NSI Australia used Tidio across website and Facebook channels, letting one operator handle diverse customer needs. The company kept its 4.8-star Trustpilot rating while growing sales and support. Tidio enabled this small, family-owned business to deliver top customer service with limited resources.
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Tidio's Lyro AI helped NSI Australia resolve 62% of customer inquiries automatically. The beauty and nail supply company used the... AI agent to support both website and Facebook channels. This allowed one operator to handle diverse product questions and sales support. The bot achieved a 66.67% engagement rate and assisted over 400 sales in 30 days. NSI Australia maintained a 4.8-star Trustpilot rating while growing their business.
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Tidio helped ADT Security Service cut first response time by 22%. The company used AI chatbots and workflow filters to... improve customer support. Customer satisfaction rose by 30%. Lead-to-sale conversions increased from 44% to 61%. ADT also boosted weekly lead generation to about 30 prospects and reduced missed conversations by 74%.
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Lyro, Tidio’s AI chatbot, helped the Tidio Support Team automate 58% of customer service tasks. The team saw first response... times drop by 75%, from 1 minute to less than 15 seconds. Lyro achieved a success rate of 79% to 87% in answering queries, up from 50% to 70% with the earlier version. The AI chatbot improved conversation quality and reduced the risk of hallucinations. Support agents now have more time to focus on customer satisfaction and value.
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Tidio helped ADT Security Service boost sales by 17%. The company used Tidio's AI chatbots and filters to improve customer... service and speed up response times. Customer satisfaction rose by 30%. Lead-to-sale conversions increased from 44% to 61%. The average response time dropped by 22%. Tidio made workflows easier and helped ADT handle more conversations while missing fewer leads.
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Tidio helped Integratec boost qualified lead generation by 25%. Integratec used Tidio's chatbots and ticketing system to filter prospects and... provide 24/7 support. The solution improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and strong support from Tidio.
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Tidio helped Integratec, a B2B SaaS company, boost qualified lead generation by 25%. Integratec used Tidio's chatbots and ticketing system... to filter prospects and provide 24/7 support. The solution improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and strong support from Tidio.
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Tidio helped Integratec, a talent development SaaS platform, boost qualified lead generation by 25%. Integratec used Tidio's chatbots and ticketing... system to filter leads and provide 24/7 support. The solution improved request tracking and customer segmentation. 26% of website visitors now engage with the chatbot. Staff value the user-friendly interface and strong support from Tidio.
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Tidio helped ADT Security Service improve customer service and sales. The company used Tidio's live chat, AI, and chatbot filters... to speed up response times and manage support tickets. ADT saw a 30% boost in customer satisfaction and increased handled conversations by 45%. Lead-to-sale conversions rose from 44% to 61%. Sales grew by 17% after using Tidio's automation and analytics features.
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Lyro, Tidio’s AI chatbot, helped the Tidio Support Team automate 58% of customer service tasks. The team saw a 75%... drop in first response time, from 1 minute to under 15 seconds. Lyro’s new version achieved a 79% to 87% success rate in answering queries, up from 50% to 70%. The AI chatbot uses deep learning and Claude LLM to provide accurate, human-like responses. Tidio’s support team improved efficiency and customer satisfaction with Lyro.
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Tidio helped Gecko Hospitality automate 90% of its customer service with Lyro AI and chat flows. The company used chatbots... to collect resumes and client information 24/7, speeding up lead generation and candidate matching. Applications now reach recruiters in just 90 seconds. In six months, Gecko Hospitality gained over 257 prospects from chatbot automation. Tidio's customer success team supported the setup and integration process.
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Tidio helped Global Travel improve customer support by automating chat routing and integrating email channels. The company set up department-based... workflows and a pre-chat survey to direct inquiries to the right team. After using Tidio, Global Travel saw an 8.39% bot engagement rate and a 2.54% contact-to-visits ratio. Response times dropped and first-contact resolution improved. The solution made support faster and more efficient for both sales and service teams.
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Tidio helped Gecko Hospitality automate 90% of its customer service with Lyro AI and chat flows. The company used chatbots... to collect resumes and client info 24/7, speeding up response times. In just six months, Gecko Hospitality gained over 257 prospects from chatbot lead generation. Automation eliminated manual resume review and improved recruiter efficiency. Tidio's customer success team supported setup and integration, saving time for Gecko Hospitality.
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Tidio helped Global Travel improve customer support by automating chat routing and integrating email channels. The company set up department-based... workflows and a pre-chat survey to direct inquiries to the right team. After using Tidio, Global Travel saw an 8.39% bot engagement rate and a 2.54% contact-to-visits ratio. Response times dropped and first-contact resolution improved. The solution made support faster and more efficient for both sales and service teams.
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Tidio helped Global Travel improve customer support by automating chat routing and integrating email and ticketing. The company set up... department-based workflows and a pre-chat survey to direct inquiries. Tidio's chatbot achieved an 8.39% engagement rate and a 2.54% contact-to-visits ratio. Automated routing reduced response times and improved first-contact resolution. Global Travel now handles over 2,500 support conversations each month more efficiently.
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Tidio's Lyro AI Agent and chat flows helped Gecko Hospitality automate 90% of customer service conversations. The company needed to... collect candidate and client information 24/7 and speed up resume processing. With Tidio, resumes reach recruiters in 90 seconds, and chat flows sort candidates for the right recruiter. The automation eliminated manual review, cut response times, and increased daily resume collection. Lyro now handles most customer queries, improving efficiency and lead generation.
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Tidio's Lyro chatbot helped Suitor automate 85% of customer service tasks. Suitor, an Australian suit rental company, used AI chatbots... to answer FAQs and provide 24/7 support. The average response time dropped from 3 minutes to just 6 seconds. Customers praised the improved experience, and Suitor saw revenue growth. Tidio's integration with WooCommerce and Facebook made setup easy and efficient.
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Tidio live chat and chatbots helped Shockbyte, a game server provider, boost customer satisfaction by 16% in just a few months. The company also... cut customer waiting times by 26% using automated responses and analytics. Tidio's features, like the Visitors tab and chat categorization, made sales and support more efficient. Shockbyte found Tidio affordable, easy to use, and rich in automation options.
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Tidio's Lyro chatbot helped Suitor automate 85% of its customer service. Suitor, an Australian suit rental company, used AI chatbots... to answer FAQs and support customers 24/7. After switching to Lyro, average response time dropped from 3 minutes to just 6 seconds. Tidio's integration with WooCommerce and Facebook made setup easy. Suitor saw big revenue growth and happier owners thanks to automated support.
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Tidio's Lyro AI helped GameBoost reach an 86% AI resolution rate for customer support. GameBoost switched back to Tidio after... costly, underperforming AI tools failed to meet their needs. Lyro AI now handles repetitive questions, saving money and improving team satisfaction. The solution integrates with GameBoost's dashboard and supports over 13,000 monthly conversations. GameBoost eliminated per-resolution fees and improved workflow efficiency with Tidio.
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Tidio's Lyro AI chatbot helped Suitor automate 85% of its customer service. Suitor, an Australian suit rental company, used Tidio... to answer FAQs and support customers 24/7. The average response time dropped from 3 minutes to just 6 seconds. Customers praised the improved service. Suitor's owners saved time and grew their business with AI-powered automation.
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Tidio's Lyro AI helped GameBoost reach an 86% AI resolution rate for customer support. GameBoost switched back to Tidio after... facing high costs and poor performance with another AI tool. Lyro AI now handles repetitive questions, saving money and improving team satisfaction. The solution integrates with GameBoost's dashboard and uses a multi-tiered support strategy. GameBoost eliminated per-resolution fees and improved workflow efficiency.
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Tidio's Lyro AI helped National RV Training Academy automate student inquiries. The academy achieved a 94% resolution rate and a... 96% answer rate with Lyro AI. Students rated their chat experience at 3.83 out of 5. The solution let advisors focus on complex enrollment discussions. NRVTA improved support for aspiring RV technicians with AI-powered automation.
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Tidio's Lyro AI helped National RV Training Academy automate student inquiries. The academy achieved a 94% resolution rate and a... 96% answer rate with Lyro AI. Students rated their support experience at 3.83 out of 5. The solution let advisors focus on complex enrollment discussions. NRVTA improved student support and satisfaction with AI-powered live chat.
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Tidio's Lyro AI Agent helped National RV Training Academy automate student inquiries. The academy achieved a 94% resolution rate and... a 96% answer rate for student questions. Students rated their experience with a 3.83 CSAT score. Lyro AI allowed advisors to focus on complex enrollment discussions. The solution improved support for aspiring RV technicians.
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Tidio's Lyro AI helped The Novelry, an online fiction writing school, achieve an 86% AI resolution rate for student inquiries. The school used... Lyro AI across their website, Instagram, and Facebook to answer questions and support students. This reduced the workload for coaches and kept support personal. The Novelry also saw a 27.54% sales bot engagement rate. The platform's customization and multi-channel integration matched their creative brand and needs.
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Tidio’s Lyro AI agent helped Borrowell automate 83% of customer support ticket resolutions. Borrowell faced rising support demand, handling over... 11,000 tickets monthly with just nine agents. By integrating Lyro with Zendesk, they reduced repetitive tickets and improved response speed. The AI answered 87% of questions and boosted help center engagement to 65%. Borrowell kept costs low and maintained high service quality while scaling support.
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Tidio's Lyro AI Agent, integrated with Zendesk, helped Borrowell handle over 11,000 monthly support tickets with just 9 agents. The AI chatbot... achieved an 83% resolution rate and 87% answer rate. Borrowell saw 24/7 support, seamless ticket creation, and reduced support costs. The solution let agents focus on complex cases and improved customer service efficiency.
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Tidio’s Lyro AI integrated with Zendesk helped Borrowell automate 83% of support tickets. Borrowell faced rising support demand, handling over... 11,000 tickets monthly with just nine agents. Lyro AI answered common questions, deflected simple tickets, and worked with Zendesk workflows. The solution delivered an 87% answer rate and 65% help center engagement. Borrowell kept support costs low and improved agent efficiency without growing the team.
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Tidio helped Pastreez, a French macaron bakery, handle a surge in customer inquiries. The team used Tidio's chat integration with... Shopify to automate responses and keep communication simple. This led to a 70% conversion rate on chat inquiries and helped Pastreez win major clients like Netflix and Google. Tidio also reduced email volume and made it easy to manage custom corporate orders.
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Tidio helped Pastreez, a French macaron bakery, handle a surge in customer inquiries. The chat system integrated easily with Shopify... and automated responses. Pastreez achieved a 70% conversion rate on chat inquiries. They secured major clients like Netflix, Google, and Visa. Tidio reduced email volume and improved customer service efficiency.
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Tidio helped Pastreez, a French macaron bakery, manage a surge in customer inquiries. The team integrated Tidio with their Shopify... site for simple, automated chat support. This led to a 70% conversion rate on customer inquiries. Pastreez secured major corporate clients like Netflix, Google, Visa, and Snapchat. Email volume dropped and custom orders became easier to handle. The chat system improved customer experience and business growth.
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Tidio's Lyro AI helped Axioma UK – SMART Car Repairs reach an 89% AI resolution rate for customer support. The company used... Lyro to answer complex questions about car body repairs and insurance claims. Sales bot engagement increased to 21% after implementation. Axioma built a knowledge base with 370 articles to support the AI. Customers now get 24/7 support and faster answers. This improved customer experience and increased repair bookings.
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Tidio's Lyro AI helped Axioma UK – SMART Car Repairs reach an 89% AI resolution rate for customer support. The company used... Lyro to answer complex car repair and insurance questions. Sales bot engagement rose to 21%. Axioma built a knowledge base with 370 articles. Customers now get 24/7 support and faster answers. This improved customer experience and increased repair bookings.
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Tidio's Lyro AI helped Axioma UK – SMART Car Repairs improve customer support for car body repairs. The company faced... high support volume, technical questions, and after-hours demand. Lyro AI provided instant answers using a knowledge base of 370 articles. Axioma achieved an 89% AI resolution rate and 21% sales bot engagement. Customers now get 24/7 support and faster response times.
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Tidio's Lyro AI helped Cove Smart boost self-service resolution by 70%. The AI agent cut response times by 80% and... raised customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple security system generations and languages. The solution replaced inefficient copy-paste workflows and enabled fast, accurate troubleshooting. Management gained new insights into customer issues and product needs.
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Lyro AI Agent helped Cove Smart improve customer support. Cove Smart used Lyro AI to answer common questions and guide... users through troubleshooting. The company saw a 70% increase in self-service resolution. Response times dropped by 80%. Customer satisfaction went up by 35%. Lyro AI also supported Spanish-speaking customers and made it easy to create guides for different products.
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Tidio's Lyro AI helped Cove Smart boost self-service resolution by 70%. The company cut response times by 80% and raised... customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple security system generations and languages. The AI agent handled common questions, freeing up live agents. Management gained new insights into customer issues and product needs. Tidio's fast setup and multilingual support were key benefits.
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Tidio's Lyro AI replaced Secureframe's old chatbot, boosting resolution rates from 2-3% to 59%. Secureframe, a compliance automation platform, needed... better support for complex technical questions. Lyro AI delivered instant, accurate answers and 24/7 support. The team saw a 2,000% improvement in resolution rate and 79% answer rate. Internal efficiency improved with faster onboarding and streamlined ticketing.
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Tidio's Lyro AI replaced Secureframe's old chatbot, boosting resolution rates from 2-3% to 59%. Secureframe, a compliance automation platform, needed... better support for complex technical questions. Lyro AI integrated with their CRM and provided instant, accurate answers to compliance and integration queries. The team saw a 2,000% improvement in resolution rate and 79% answer rate. Internal onboarding and support efficiency also improved with AI as a knowledge base.
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Tidio's Lyro AI replaced Secureframe's old chatbot. The old bot resolved only 2-3% of customer issues. Lyro AI increased the... resolution rate to 53%. Secureframe used Lyro AI to handle complex compliance questions. The new system freed up agents for more technical work. Secureframe saw faster onboarding and better support for their technical platform.
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Tidio helped Endeksa, a real estate data analytics platform, boost lead generation by 138%. The company used Tidio's live chat... and chatbots to automate customer service and route queries efficiently. Response times dropped by 59% after implementation. Pre-chat surveys made it easy to collect new leads. Customer satisfaction increased by 10% with the Plus plan.
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Tidio helped Endeksa, a real estate data analytics platform, boost lead generation by 138%. Endeksa used Tidio's live chat and... chatbots to automate customer service and route queries efficiently. Waiting times for customer questions dropped by 59%. Pre-chat surveys made it easy to collect new leads. Customer satisfaction increased by 10% after using Tidio's Plus plan.
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Tidio helped Endeksa, a real estate data analytics platform, boost lead generation by 138%. The company used Tidio's live chat... and chatbots to automate customer service and route queries efficiently. Response times dropped by 59% after implementation. Pre-chat surveys made it easy to collect new leads. Customer satisfaction increased by 10% with automated feedback and helpful chatbots.
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Tidio helped Pearl Lemon boost website-to-lead conversions by 30%. The agency now captures 70+ extra leads each month that would... have been lost. Tidio's chatbot and live chat features cut response times in half. Pearl Lemon uses Tidio for rapid deployment, proactive engagement, and seamless CRM integration. The platform supports multi-language and automated lead qualification, making it key to their lead generation strategy.
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Tidio helped Pearl Lemon boost website-to-lead conversions by 30%. The agency now captures 70+ extra leads each month that would... have been lost. Tidio's chatbot and live chat features cut response times in half. Pearl Lemon uses Tidio for rapid deployment, proactive engagement, and seamless CRM integration. The platform supports multi-language and automated lead qualification, making it key to their lead generation strategy.
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Tidio helped Pearl Lemon boost website-to-lead conversions by 30%. The agency used Tidio's chatbot and live chat to capture 70+... extra leads monthly and cut response times in half. Tidio's flows and automated triggers qualified leads and improved engagement. Pearl Lemon quickly deployed Tidio across multiple brands, making lead capture faster and more efficient. The team now engages visitors in real time and uncovers new sales opportunities.
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Tidio's Lyro AI Agent helped Bella Santé automate 75% of customer support through live chat. The spa faced high call... volumes and needed to modernize service without replacing its call center. Lyro AI answered routine questions, reduced call queues, and improved guest experience. Within six months, Bella Santé generated over 450 new leads and $66,000+ in chatbot-assisted sales. The solution combined automation with human support for personalized service at scale.
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Tidio’s Lyro AI Agent helped Bella Santé automate 75% of their live chat support. The med spa faced high call... volumes and pressure on their call center as customer demand grew. By adding Tidio’s live chat and AI chatbot, they reduced call center queues and gave customers instant answers online. Lyro AI was trained with hundreds of FAQ questions and keeps learning from real chats. The solution improved customer service and let staff focus on complex requests.
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Tidio live chat helped Ad Hoc Atelier boost conversion rates from 0. 35% to 0.9%. The Italian fashion ecommerce used...Tidio's live chat, chatbots, and shared inbox to reduce cart abandonment from 83% to 73%. Over 50% of visitors who chatted converted into paying customers. Response times dropped from 3 hours to under a minute. Personalized support and real-time engagement improved customer satisfaction and sales.
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Tidio live chat helped Ad Hoc Atelier cut cart abandonment and boost conversions. Over half of website visitors who used... the chat became paying customers. The Italian fashion ecommerce brand used Tidio's live chat, chatbots, and shared inbox to offer real-time, personalized support. This improved customer engagement and increased sales. The solution also helped decrease response times and made communication more personal.
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Tidio's Lyro AI Agent automated 75% of Bella Santé's customer support. The med spa used live chat and AI to... handle routine questions and reduce call center pressure. Within six months, they generated over 450 new leads and $66,000+ in chatbot-assisted sales. Lyro's Shopping Assistant helped guests choose services, improving booking experiences. Bella Santé now delivers faster, more personalized support online.
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Tidio live chat and automated chatbots helped Shockbyte, a game server provider, improve customer service. After using Tidio, Shockbyte saw... a 16% increase in customer satisfaction and a 26% decrease in waiting times. The team tracks KPIs better with Tidio analytics. Chatbots answer common questions fast and help sales by engaging website visitors. Shockbyte uses Tidio to automate support and boost efficiency.
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Tidio live chat and chatbots helped Shockbyte, a game server provider, improve customer service. Customer satisfaction rose by 16% in... the first few months. Waiting times for support dropped by 26%. Tidio's analytics made tracking KPIs easier. The Visitors tab and chatbots also helped boost sales and organize chats. Shockbyte found Tidio affordable, easy to use, and rich in automation features.
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Tidio's Lyro AI Agent helped GameBoost, a gaming services marketplace, automate customer support and resolve 86% of inquiries without human help. GameBoost faced high... costs and poor AI performance with a previous provider. After returning to Tidio, they used a multi-tiered support strategy with self-service articles, Lyro AI, and ticket escalation. The switch led to cost savings, improved team satisfaction, and seamless integration with their dashboard. GameBoost now handles over 13,000 monthly conversations efficiently.
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