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Retail Case Studies and Customer Success Stories with Movable Ink

Macy's - Retail - Very Large

New York, USA

Macy's used Movable Ink's Da Vinci to personalize every email with AI decisioning. The team moved beyond traditional segmentation to... match each customer with the most relevant creative. Macy's saw a 13% increase in conversions. They also improved efficiency and customer engagement. The solution kept every experience true to the Macy's brand.

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My Jewellery - Retail - Medium

Den Bosch, Netherlands

Movable Ink helped My Jewellery boost conversion rates by 56% and click rates by 32% with automated, personalized email content. The team used... behavioral, location, and weather data to tailor product recommendations and dynamic banners. Interactive surveys in newsletters increased click rates by 28% and conversions by 255%. My Jewellery reduced production time and improved customer engagement with real-time, relevant messaging. The solution enabled more creative freedom and efficient marketing.

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Thalia - Retail - Large

Hamburg, Germany

Movable Ink helped Thalia, Germany's top book retailer, boost email click rates by 300%. Thalia's marketing team used automation and... personalization tools to speed up campaign production and improve customer engagement. They added personalized banners and interactive features, like scratch-to-reveal offers, to their emails. These changes led to a 20% increase in click rates, 80% more banner clicks, and a 13% rise in conversion rates. Thalia also synced social media feeds into newsletters, keeping readers connected and informed.

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Victra - Retail - Large

Raleigh, USA

Victra used Movable Ink and Persado to improve their email marketing. They wanted to move away from one-size-fits-all content. With... intelligent content like device detection, location targeting, and a live Instagram feed, Victra saw a 92% lift in engagement. The solution helped them give better experiences to their customers. This case shows how personalized content can drive results in retail marketing.

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Victoria's Secret - Retail - Large

Columbus, USA

Victoria's Secret used Da Vinci's AI technology from Movable Ink to personalize email content for each customer. The brand shifted... from traditional email marketing to an AI-powered approach. This change made emails more relevant to individual preferences and styles. The new strategy improved workflow efficiency. Victoria's Secret saw higher click-through and conversion rates, leading to increased revenue.

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Ulta Beauty - Retail - Large

Bolingbrook, USA

Movable Ink helped Ulta Beauty cut production time by 95%. Ulta Beauty used data-driven personalization to boost conversion rates by... 34.1%. They increased click-through rates by 317% with targeted email campaigns. Automated loyalty messaging and dynamic content improved customer engagement. Ulta Beauty used five API data sources to personalize emails and reward loyalty points. Their marketing team reduced manual work and delivered tailored experiences at scale.

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Ulta Beauty - Retail - Large

Bolingbrook, USA

Ulta Beauty used Movable Ink to improve its email campaigns. The company wanted to blend online and in-store experiences for... its customers. Movable Ink helped Ulta Beauty automate and personalize millions of email campaigns. This led to crucial time savings for the marketing team. The approach focused on creativity and using data to make each email unique. Ulta Beauty now keeps customers engaged with innovative, interactive emails.

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Toolstation - Retail - Large

Bridgwater, UK

Movable Ink helped Toolstation automate and personalize their marketing emails. Toolstation used API data to show real-time inventory and social... proof, making emails more relevant. They added modules for local store info, abandoned cart reminders, and post-purchase recommendations. These changes led to an 11% lift in revenue overall and a 73% lift from post-purchase emails. Toolstation saved time and increased customer engagement with less manual work.

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HSN - Retail - Large

St. Petersburg, USA

Movable Ink helped HSN automate and personalize their omni-channel marketing. HSN used web cropping to update email content with real-time... deals, saving hours in production. They drove app downloads with targeted email and in-app campaigns. Abandoned cart push notifications reached over 300,000 users. Zero-party data polls enabled personalized fashion recommendations. HSN saw a 30% increase in conversions and a 1000% increase in total clicks.

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Thalia - Retail - Large

Hamburg, Germany

Movable Ink helped Thalia, Germany's top bookseller, automate and personalize their email marketing. Thalia cut campaign production time and used... data-driven tools to boost engagement. Adding abandoned cart banners and interactive scratch-off features led to a 20% lift in click-through rates and an 80% lift in banner clicks. A personalized year-in-review campaign drove a 13% lift in conversions. Syncing social media feeds into emails resulted in a 300% increase in click-through rates.

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Superdrug - Retail - Large

London, UK

Movable Ink helped Superdrug boost engagement across email, mobile, and in-store channels. Superdrug used personalized, data-driven automation to create unique... messages for each customer. They saw a 9% increase in email clicks and an 18% rise in mobile push clicks. Weekly emails with loyalty features drove an 11% higher click-through rate. A contest campaign lifted clicks by 14%, and personalized mobile promotions saw a 63.88% increase in click-through rate.

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Staples Canada - Retail - Large

Richmond Hill, Canada

Movable Ink helped Staples Canada automate their email marketing. Staples Canada used web cropping to pull current promotions into weekly... flyer emails, saving time for their creative teams. They ran customer polls to collect zero-party data, improving segmentation and engagement. Automated abandon cart and browse banners increased revenue by targeting shoppers with relevant offers. Store locator modules in emails made it easy for customers to find nearby stores and see local deals. The partnership led to more personalized, efficient marketing and better customer experiences.

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Pandora - Retail - Large

Copenhagen, Denmark

Pandora used Movable Ink to improve their email marketing. They found that 40% of email revenue came from just 7%... of messages. Pandora switched to dynamic, automated content to boost performance. Now, they only build 40% of their emails. This change increased productivity and made messages more relevant. Pandora continues to innovate with personalized content.

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My Jewellery - Retail - Medium

Netherlands

Movable Ink helped My Jewellery boost email marketing results with 1:1 personalization. The company used behavioral data to show customers... dynamic images based on location, weather, and shopping habits. Abandon cart banners and weather-based hero images increased click-through rates by up to 32% and conversion rates by 255%. Production time for campaigns dropped by 300%. My Jewellery now delivers unique experiences to every customer while saving time for their marketing team.

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Fanatics - Retail - Large

Jacksonville, USA

Fanatics uses Movable Ink to personalize every fan interaction across email, mobile, and in-app channels. The team leverages dynamic content... to highlight favorite teams, promote FanCash perks, and introduce fans to new platform features. This approach reduces the need for multiple templates and increases the impact of each message. Mobile engagement results exceeded forecasts, showing strong improvement in customer interaction. Fanatics redefines sports retail engagement with targeted, data-driven messaging.

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Elkjøp - Retail - Large

Oslo, Norway

Movable Ink helped Elkjøp personalize emails for 8 million customers in four markets. The team automated abandon cart emails and... product recommendations. This made campaigns more efficient and boosted engagement. Elkjøp moved from manual to scalable personalization in just two years. The solution deepened customer connections and improved marketing results.

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Currys - Retail - Large

London, UK

Movable Ink and Phrasee helped Currys transform their old email program. The CRM team automated content and used data to... personalize messages. Currys saw a 167% lift in CRM revenue. Their subscriber base grew by 7.5 million. Productivity increased by 125%. Cost to serve dropped by 25%.

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Hibbett - Retail - Medium

Birmingham, USA

Hibbett used Da Vinci from Movable Ink to improve customer engagement with AI. The team saw a 40%+ increase in... conversion rate. They also saved seven hours each week. This let them focus more on important tasks. AI-powered personalization helped Hibbett meet customer needs with precision.

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Hibbett - Retail - Large

Birmingham, USA

Movable Ink’s Da Vinci AI and Studio helped Hibbett boost conversions by 40%. The retailer replaced manual email segmentation with... AI-driven personalization. This change led to a 46% lift in revenue per send and a 30% increase in click-through rates. The email team saved 7 hours a week, allowing more focus on strategy and growth. Hibbett now sends over 5,000 unique email versions daily, making every message relevant to each customer.

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Hair Cuttery - Retail - Large

Vienna, USA

Movable Ink helped Hair Cuttery boost email engagement by 435% and save 85% in production time. The marketing team used... interactive emails, gamified discounts, and dynamic reviews to increase bookings and customer loyalty. Personalized promotions and first-name targeting made each message relevant. Automated modules updated offers and encouraged ongoing engagement. Internal emails celebrated stylist achievements, building a stronger team culture.

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Fossil Group - Retail - Large

Richardson, USA

Movable Ink helped Fossil Group automate personalized email marketing. Fossil Group used behavioral triggers and dynamic content to boost engagement.... Their first campaign saw a 27% lift in conversions. A category navigation test increased click-through rates by 8.5%. Countdown timers drove urgency, resulting in a 277% lift in click-through rate. Dynamic product recommendations made emails more relevant for each shopper.

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DSW Designer Shoe Warehouse - Retail - Large

Columbus, USA

Movable Ink helped DSW boost revenue by 89% with dynamic, personalized marketing. DSW ran 15 A/B tests in 2024, using... behaviorally-targeted CTAs and flexible content blocks. They saw a 59% increase in conversions and a 16% lift in CTR. Personalized emails and push notifications drove higher engagement and more sales. Dynamic content outperformed static versions in every test.

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Currys - Retail - Large

London, UK

Movable Ink Da Vinci helped Currys transform their email marketing. Currys cut campaign lead times from three weeks to two... days. They used AI-driven personalization to target customers with the right content. This led to a 49% lift in clickthrough rate, 30% lift in conversions, and 37% lift in revenue per send. Currys reused creative assets and reduced subscriber fatigue. The team saw faster results and higher engagement.

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Brandsdal Group - Retail - Medium

Kristiansand, Norway

Brandsdal Group used Movable Ink to personalize email marketing across Europe. The marketing team automated campaigns and tailored messages for... each customer segment. They achieved a 7.5x ROI on their contract in just five months. Revenue increased by 320% after using Movable Ink. The solution helped them scale personalization and boost customer loyalty.

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The Bouqs Company - Retail - Medium

Los Angeles, USA

Movable Ink helped The Bouqs Company boost revenue by 20% using real-time inventory emails and landing pages. Their live polling... email increased site conversion rates by 37%. Landing page personalization campaigns drove a 75% lift in conversions. The Bouqs Company used cross-channel visual experiences to keep customers engaged and reduce drop-off. These strategies led to more consistent customer experiences and higher average order value.

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Ballard Designs - Retail - Medium

Atlanta, USA

Movable Ink’s Da Vinci helped Ballard Designs boost conversions by 11x and revenue per send by 25x. The AI-powered platform... replaced guesswork with data-driven email personalization. Ballard Designs used Da Vinci to tailor hero images and product grids for each subscriber. The solution optimized for business goals like average order value, which doubled. Continuous testing and insights let the team focus creative resources where they mattered most.

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At Home Stores - Retail - Large

Plano, USA

At Home Stores used Movable Ink to improve their loyalty email program. They added real-time progress bars, dynamic visuals, and... personalized rewards updates. These changes made their emails more engaging for customers. As a result, At Home Stores saw an 18% increase in clicks. The new email strategy helped turn everyday messages into loyalty-building moments.

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Asda - Retail - Very Large

Leeds, UK

Asda used Movable Ink to combine customer data from many sources. This helped them create personalized emails and notifications for... each shopper. The team made customer interactions faster and more relevant. Asda improved loyalty by making every shopping experience feel unique. Movable Ink made it easy to deliver 1:1 personalization at scale.

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At Home - Retail - Large

Plano, USA

Movable Ink helped At Home drive 7% of weekly email clicks with behavior-based personalization. The team cut campaign production time... from hours to minutes using dynamic content and modular email design. At Home used live site content and user-generated content to keep emails fresh and relevant. A dynamic product module showed customers items they browsed or abandoned, boosting engagement. UGC-powered reactivation campaigns lifted total clicks by 6%.

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Asda - Retail - Very Large

Leeds, UK

Asda used Movable Ink to power its omni-channel loyalty program, Asda Rewards. The program lets shoppers earn cash rewards, not... points, for their grocery purchases. Movable Ink helped Asda send personalized, data-driven campaigns that boosted engagement. A year-in-review email campaign led to a 36% lift in open rates and a 43% lift in click-through rates. Weekly milestone missions and mobile push notifications drove an 18.2% increase in click-through rates. Asda’s tailored approach built stronger customer loyalty and increased rewards program participation.

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Currys - Retail - Large

London, UK

Movable Ink helped Currys transform their email marketing with Da Vinci AI. Currys faced declining email performance and slow campaign... execution. They used AI-powered personalisation to improve results during peak season. The new approach led to a 49% lift in click-through rate, a 30% lift in conversion rate, and a 37% lift in revenue per send. Currys also reactivated unengaged customers and made their CRM team more strategic.

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The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Movable Ink to improve its loyalty program. The team focused on data-driven email marketing. They turned... every email into a chance to build customer loyalty. They added monthly snapshots and year-in-review messages. The team also found new ways to collect zero-party data. This helped them reward customers beyond just transactions.

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Currys - Retail - Large

London, UK

Movable Ink Da Vinci helped Currys cut email campaign lead times from three weeks to two days. Currys used AI-driven... personalization to target customers with relevant content. This approach led to a 49% increase in clickthrough rate, a 30% lift in conversions, and a 37% boost in revenue per send. The team reused creative assets and reduced subscriber fatigue. Currys now delivers more engaging, tailored emails that drive higher revenue and customer loyalty.

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Elkjøp - Retail - Large

Oslo, Norway

Movable Ink helped Elkjøp personalize marketing for 8 million customers in four markets. The team automated abandon cart emails and... product recommendations. This replaced manual processes and made campaigns more efficient. Elkjøp saw deeper customer connections and higher engagement. Personalization at scale became possible in just two years.

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Pandora - Retail - Large

Copenhagen, Denmark

Pandora used Movable Ink to improve email marketing results. They found that 40% of email revenue came from just 7%... of messages. Pandora switched to dynamic, automated content to show each customer more relevant information. Now, they only build 40% of their emails, which increased productivity. Pandora continues to innovate with personalized messaging.

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HSN - Retail - Large

St. Petersburg, USA

Movable Ink helped HSN automate their email content for daily deals. HSN's old email process was slow and required many... teams. With automation, they made emails faster and easier. HSN saw a 31% increase in website traffic. They also had a 12% lift in top line revenue. Movable Ink made HSN's email workflow much better.

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Asda - Retail - Very Large

Movable Ink helped Asda boost its omni-channel loyalty program, Asda Rewards, with personalized, data-driven campaigns. Asda saw a 36% lift... in open rates and a 43% lift in click-through rates from a year-in-review email campaign. Weekly rewards emails with progress bars and personalized product recommendations drove an 18.2% increase in click-through rate. Push notifications kept shoppers engaged and motivated to earn more rewards. Asda's partnership with Movable Ink set a new standard for customer loyalty in retail.

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Currys - Retail - Large

Movable Ink Da Vinci helped Currys boost email marketing results. Currys saw a 49% lift in clickthrough rate, 30% lift... in conversions, and 37% lift in revenue per send. The team reduced campaign lead times from three weeks to two days. AI-driven personalization replaced manual campaign calendars and batch sends. Currys reused creative assets and targeted the right customers, driving higher engagement and revenue.

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Hibbett - Retail - Medium

Birmingham, USA

Hibbett used Da Vinci from Movable Ink to improve customer engagement with AI. The team saw a 40%+ increase in... conversion rate. They also saved seven hours each week. This let them focus more on important tasks. AI-powered personalization helped Hibbett meet customer needs with precision.

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Entertainment Case Studies and Customer Success Stories with Movable Ink

NBC Sports - Entertainment - Large

Stamford, USA

NBC Sports used Movable Ink to power Olympic email campaigns with live schedules, medal counts, and breaking news. The team cut... manual production work by 80% and saved 30 hours during the Winter Olympics. Dynamic content modules kept emails fresh and relevant for subscribers. The CRM team scaled communications efficiently, even as programming changed rapidly. Real-time updates improved both audience engagement and team productivity.

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Bungie - Entertainment - Medium

Bellevue, USA

Movable Ink helped Bungie personalize their marketing for Destiny 2 players. Bungie used zero- and first-party data to create tailored... email campaigns. These included event promotions, year-in-review stats, and interactive polls. The Guardian Games campaign improved churn rate by 46% and lifted CTR by 124%. Polling emails saw a 75% increase in CTR. Bungie’s marketing now keeps players engaged and builds community.

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Pandora - Entertainment - Large

Oakland, USA

Pandora used Movable Ink to personalize their email marketing. They saw a 6x increase in reach compared to app-only campaigns.... Click-through rates doubled. Pandora started with interactive content, then added real-time music recommendations and dynamic storytelling. Their campaigns now use real-time data to deliver unique experiences for each listener. This approach helped Pandora boost engagement and build loyalty among users.

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William Hill - Entertainment - Large

London, UK

William Hill used Movable Ink to deliver real-time, personalized content to its betting customers. The CRM team, led by Matt... Parsons, used automation and data-driven strategies to create tailored omni-channel experiences. This approach helped them keep up with fast-changing odds and customer needs. The team achieved personalization at scale without creating many campaign images. Their work improved customer satisfaction and engagement in the betting industry.

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Sky Bet - Entertainment - Large

Leeds, UK

Movable Ink helped Sky Bet use data to create personalized experiences for customers. The brand used dynamic content across channels.... This led to a 4.2% increase in ROI. Unsubscribes dropped by 94%. Sky Bet saved time and improved customer engagement with personalization.

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Peacock - Entertainment - Large

New York, USA

Peacock used Movable Ink and Braze to launch a personalized year-in-review campaign. The campaign targeted users at their favorite digital... touchpoints. This approach led to a 20% drop in churn. Peacock also saw a 6% increase in upgrades from free to paid subscriptions. The campaign focused on celebrating customer milestones to boost engagement.

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Peacock - Entertainment - Large

New York, USA

Peacock used Movable Ink and Braze to power a year-in-review campaign. The campaign sent personalized emails to subscribers, showing their... favorite content. Real-time customer data made each message unique. This approach helped Peacock build stronger relationships with viewers. Automated templates saved time for the marketing team.

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Cineplex - Entertainment - Large

Toronto, Canada

Cineplex used Movable Ink Studio to personalize marketing at scale. The team moved from manual processes to automated, data-driven content.... This shift cut production time by 87%. Cineplex saw measurable increases in ticket sales. The solution helped a small team achieve big results in customer engagement.

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Warner Brothers - Entertainment - Very Large

Burbank, USA

Movable Ink helped Warner Brothers boost user engagement across 50+ brands. The company used personalized campaigns to reduce churn and... activate products. Gamified campaigns led to a 51% increase in click-through rates. Efficiency improved by 75%, saving production time. Data-driven personalization supported revenue diversification and customer retention.

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FOX Bet - Entertainment - Medium

USA

FOX Bet used Movable Ink to boost their reactivation strategy. The team used dynamic personalization to win back customers. Campaigns... went out faster with 1:1 personalized content. Benjamin Jacob, CRM Marketing Manager, led the effort. The solution helped FOX Bet engage customers more effectively. Movable Ink made campaign delivery quicker and more targeted.

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ESPN - Entertainment - Large

Bristol, USA

ESPN used Movable Ink to add dynamic personalization to their email campaigns. The design team wanted to make each campaign... flexible and responsive. They used real-time data to create personalized content for fans. This helped ESPN keep fans engaged with up-to-date information. The solution made their marketing more agile and fan-focused.

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Cineplex - Entertainment - Large

Toronto, Canada

Movable Ink helped Cineplex personalize every email for moviegoers. Cineplex used Adobe Journey Optimizer and Movable Ink to automate campaigns... and deliver real-time, tailored content. The team achieved a 91% retention rate among CineClub members and a 4% increase in ticket conversions. Campaign build times dropped by 87.5%, letting Cineplex scale personalization quickly. Dynamic modules and loyalty integrations made every message feel unique and timely.

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Audible - Entertainment - Large

Newark, USA

Audible uses Movable Ink to personalize every message for its listeners. The team tailors email, push notifications, and in-app content... to match each user's interests and behavior. Mobile marketing helps bring listeners back to finish books, discover new releases, or make purchases. Movable Ink lets Audible launch campaigns faster and scale creative without losing quality. This approach builds stronger customer connections across channels.

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Amazon Music - Entertainment - Large

Seattle, USA

Amazon Music used Movable Ink to replace hundreds of static campaigns with real-time personalization. They implemented a single tag to... simplify their marketing process. This change reduced build and execution time by 60%. The team now works faster and spends less time on manual tasks. Fans get more relevant content in the moment.

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Amazon Music - Entertainment - Large

Seattle, USA

Amazon Music used Movable Ink to personalize email content for five million subscribers. They automated recommendations using real-time listening data... and API integrations. This approach saved 469 hours of production time and cut campaign build time by 62%. Click-through rates increased by 682%. The team delivered dynamic, tailored content without extra manual work.

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Blizzard Entertainment - Entertainment - Large

Irvine, USA

Movable Ink helped Blizzard Entertainment boost click-through rates by 426%. The lifecycle marketing team used personalized campaigns tailored to player... preferences and playtime habits. These campaigns adapted to global markets and kept players engaged. The result was stronger player loyalty and repeat engagement. Blizzard saw measurable success in customer engagement.

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Cineplex - Entertainment - Large

Toronto, Canada

Cineplex used Movable Ink Studio to scale personalization in their marketing. The team moved from manual processes to automated, data-driven... content. This shift cut production time by 87%. Cineplex saw measurable increases in ticket sales. The solution helped a small team achieve big results in customer engagement.

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BOYLE Sports - Entertainment - Large

Movable Ink helped BOYLE Sports boost marketing results with live personalization. The team saw a 45% lift in click-through rate,... a 63% increase in promotional opt-ins, and a 25% rise in revenue. Using real-time data, every email updated with live odds, customer balances, and dynamic calls to action. The solution worked across email, mobile, and social, making each message unique and timely. BOYLE Sports used Movable Ink to drive customer engagement and improve betting experiences.

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Hospitality Case Studies and Customer Success Stories with Movable Ink

Virgin Voyages - Hospitality - Medium

Plantation, USA

Virgin Voyages used Movable Ink to automate their email marketing. Before, their team manually created pre-boarding emails, which led to... errors. With automation, they now send personalized, data-driven messages at key milestones. Real-time pricing and over 500 itinerary variations keep emails accurate and relevant. They saw a 30% increase in open rates and a 15% boost in click-through rates. Loyalty emails are now fully personalized, helping drive repeat bookings.

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Virgin Holidays - Hospitality - Large

London, UK

Virgin Holidays used Movable Ink to improve their post-purchase emails. They added an augmented reality experience that let customers see... themselves in their travel destination. This led to a 40% increase in open rates. Click-through rates rose by 75%. The campaign kept customers engaged between booking and travel.

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Virgin Atlantic - Hospitality - Large

London, UK

Virgin Atlantic used Movable Ink to send tens of thousands of personalized emails. The airline created 16,921 unique Black Friday... campaign variations, using loyalty data and browsing behavior. This led to a 922% increase in Upper Class booking revenue and a 285% lift in bookings. During peak season, personalized emails drove a 21% lift in bookings and 10% more revenue. Their loyalty program emails boosted site visits by 59%. Movable Ink helped Virgin Atlantic automate, personalize, and optimize their marketing.

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Virgin Voyages - Hospitality - Medium

Miami, USA

Virgin Voyages used Movable Ink to automate email personalization. The team created hundreds of tailored content versions for different currencies,... locations, and languages. This made email production much faster and easier. Manual coding was replaced by data-driven automation. The result was smoother global communication with customers.

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Global Hotel Alliance - Hospitality - Large

Dubai, UAE

Movable Ink helped Global Hotel Alliance save over 45 hours in production time for their loyalty account summary email. The marketing team... used data-driven, personalized campaigns to engage customers. They achieved 1:1 personalization at scale. The solution allowed them to launch campaigns quickly. This improved efficiency and freed up resources for more bookings.

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Accor - Hospitality - Very Large

Issy-les-Moulineaux, France

Movable Ink helped Accor boost campaign click-through rates by 135%. Accor used personalized journeys from booking to check-out to engage... travelers. The marketing team reused dynamic modules across email and mobile campaigns. They quickly adapted to new use cases with the platform. This led to deeper customer connections and higher engagement.

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Accor - Hospitality - Very Large

Paris, France

Movable Ink helped Accor transform static campaigns into dynamic, personalized marketing across 45+ hotel brands. Accor used real-time data and... agile tools to boost engagement and deliver targeted messages. Their Spring Sale campaign saw a 4% lift in click-through rates. A scratch-off email for Ibis Hotels drove a 135% increase in clicks. Restaurant and spa locators, loyalty modules, and Olympics newsletters all used personalization to drive up to 125% higher engagement. Accor now delivers more relevant, interactive experiences to its global audience.

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Royal Caribbean - Hospitality - Very Large

Miami, USA

Movable Ink helped Royal Caribbean automate workflows across 203 markets and 10 languages. The team reduced manual work by 70%... using data-driven personalization. This allowed them to focus on more important projects. As a result, bookings increased by 5%. Automation and personalization made their marketing much more efficient.

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Sports Case Studies and Customer Success Stories with Movable Ink

NBA - Sports - Very Large

New York, USA

Movable Ink helped the NBA create personalized marketing for fans. The NBA used dynamic banners to reward fan actions and... boost engagement. Personalized emails with gamified elements increased All-Star voting and drove a 42% higher click-through rate. Dynamic visuals and real-time stats kept fans updated and loyal. The NBA saw a 63% conversion rate across channels using these personalized campaigns.

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Milwaukee Bucks - Sports - Medium

Milwaukee, USA

Movable Ink helped the Milwaukee Bucks automate their email marketing. The team used Movable Ink and Stensul to create real-time,... personalized emails for fans. They cut production time by 50%. Their click-through rate doubled compared to static emails. The Bucks now keep fans engaged with live stats, schedules, and social feeds. Automation lets their small team deliver big results.

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Oracle Red Bull Racing - Sports - Large

Milton Keynes, UK

Oracle Red Bull Racing used Movable Ink to improve their CRM and loyalty program. The marketing team, led by Andrew... Clarke, focused on data-driven campaigns. They quickly launched engaging content for fans. Movable Ink helped them personalize messages and boost customer engagement. The team optimized their strategy in less than a year.

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Florida Panthers - Sports - Medium

Sunrise, USA

Movable Ink helped the Florida Panthers boost fan engagement with personalized, data-driven email campaigns. The team used interactive emails, including... a scratch-off Pi Day offer, which achieved a 24.71% increase in click-to-open rate. Season-in-review emails personalized with fan stats led to a 9.4% lift in CTOR. Countdown timers in presale ticket emails drove urgency, resulting in a 24.68% CTOR lift. These strategies increased revenue and deepened fan loyalty.

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Financial Services Case Studies and Customer Success Stories with Movable Ink

Synchrony Financial - Financial Services - Very Large

Stamford, USA

Movable Ink helped Synchrony Financial boost engagement with cardholders. Kelly Haggard’s team used real-time personalization across email and mobile. They... quickly adapted campaigns and reduced time to market. Each customer’s financial journey became more personal. The team improved customer engagement with 1:1 content.

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American Express - Financial Services - Very Large

New York, USA

American Express uses Movable Ink to power its AMEX Offers Program. The program is known for its awards and strong... customer appeal. Liz Greenbaum shares how she tests new ideas and improves processes. She focuses on pushing boundaries in email marketing. Movable Ink helps American Express deliver personalized content to card members.

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Klarna - Financial Services - Large

Stockholm, Sweden

Movable Ink helped Klarna break down marketing silos. Klarna used a three-step plan focused on experimentation, personalisation, and people. This... approach let Klarna use customer feedback to retarget campaigns. Movable Ink enabled Klarna to activate data for personalized content at scale. The result was more sophisticated and easy customer engagement.

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Consumer Electronics Case Studies and Customer Success Stories with Movable Ink

Lenovo - Consumer Electronics - Very Large

Beijing, China

Lenovo used Movable Ink to automate and personalize their email marketing. They created real-time, locally relevant content using API data... for pricing and rewards. Gamified emails with scratch-off features boosted engagement, with Canada CTRs of 13% and 9.12%, and US CTRs of 15.23% and 10%. Automated loyalty updates reduced customer complaints about expiring rewards. Lenovo saved over 200 production hours yearly and saw a 5.1% increase in revenue from dynamic product blocks.

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Dixons Carphone - Consumer Electronics - Large

London, UK

Dixons Carphone used Movable Ink and Phrasee to boost its omnichannel marketing. The company aimed to better target customers with... a data-led strategy. They saw a 102% increase in campaign revenue. Open rates rose by 42%. Click rates jumped by 93%. The team also achieved a 21% increase in conversion rate. These results show the impact of advanced tech and data-driven marketing.

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Lenovo - Consumer Electronics - Very Large

Beijing, China

Lenovo used Movable Ink to personalize their email campaigns. They redesigned monthly statements and added dynamic status bars and point... summaries. This led to a 5.1% increase in revenue and $3.4M in sales during Cyber 5. The team also saved over 200 hours. Personalized content helped Lenovo boost customer loyalty and engagement.

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Food & Beverages Case Studies and Customer Success Stories with Movable Ink

Marley Spoon - Food & Beverages - Medium

Berlin, Germany

Marley Spoon used Movable Ink to improve subscriber reactivation. They wanted to make lifecycle communications better across regions and brands.... With Movable Ink, they moved beyond automation to real-time personalization. This helped them send content that matched each subscriber. They re-engaged churned customers and built stronger connections. Their CRM data powered tailored messages for every audience segment.

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Huel - Food & Beverages - Medium

Tring, UK

Movable Ink helped Huel boost email revenue by 10% with personalized content. Before, Huel sent emails without personalization and struggled... to scale. After adding dynamic content blocks, Huel saw immediate gains. Now, personalization is a core part of their email strategy. Performance and engagement have both improved.

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Banking Case Studies and Customer Success Stories with Movable Ink

Scotiabank - Banking - Very Large

Toronto, Canada

Movable Ink helped Scotiabank use first-party data to create dynamic, personalized email experiences. The bank moved away from batch-and-blast email... strategies. Kory Jazbec, director of digital engagement, led the shift to data-powered personalization. The team focused on data activation and testing to improve customer engagement. Scotiabank now delivers more relevant content to every customer.

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Citi - Banking - Very Large

New York, USA

Movable Ink helped Citi transform its Merchant Offers and ThankYou Points Summary campaigns. Citi used real-time data to personalize emails... for 25 million cardholders. Personalized offers drove a 6.8% click-through rate, much higher than non-personalized emails. Dining offers saw a 57% higher activation rate. The ThankYou Points Summary campaign achieved a 22% lift in click-through rate. Citi’s marketing now delivers more relevant, engaging experiences that boost loyalty.

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Computer Software Case Studies and Customer Success Stories with Movable Ink

Intuit TurboTax - Computer Software - Very Large

San Diego, USA

Movable Ink helps Intuit TurboTax deliver real-time personalization across channels. The marketing team uses the platform to create consistent customer... experiences. Marketers control creative, data, and execution in one place. This approach simplifies tax filing and provides expert guidance. The result is a seamless journey for every customer touchpoint.

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TurboTax - Computer Software - Large

San Diego, USA

TurboTax used Movable Ink to create personalized marketing for tax filers. They built dynamic progress bars and personalized reminders using... customer data. This helped users track their tax filing and stay motivated to finish. TurboTax saw a 32% lift in click-through rates and gained $262,000 in extra revenue. The solution made tax season easier and more engaging for customers.

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Apparel & Fashion Case Studies and Customer Success Stories with Movable Ink

Under Armour - Apparel & Fashion - Large

Baltimore, USA

Under Armour used Movable Ink and Merkle to improve their marketing campaigns. They added personalized product recommendations for customers. This... new approach led to an 80% increase in click-through rates during Black Friday. Product recommendation emails saw a 132% lift in click-to-open rates. Production processes became 75% more efficient. Under Armour used their website as a data source for better personalization.

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Steve Madden - Apparel & Fashion - Large

New York, USA

Steve Madden used Movable Ink and Shaw + Scott to boost their loyalty campaign. They achieved 1.6x higher revenue and... 1.6x higher engagement. The campaign also led to a 68% increase in Android app downloads. Steve Madden used data-driven, contextual marketing to reach rewards members. The campaign focused on personalized content to drive results.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Movable Ink

Democratic National Committee - Non Profit Organization Management - Large

Washington, USA

Movable Ink helped the Democratic National Committee boost fundraising for the 2018 midterm election. The DNC used personalized, data-driven campaigns... to engage millions of donors. Movable Ink-powered emails doubled average donation amounts. The campaigns also served custom polling place information nearly 2 million times. Mobilize America campaigns saw a 2x increase in RSVPs. The DNC shared local polling locations and volunteer opportunities nationwide.

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Telecommunications Case Studies and Customer Success Stories with Movable Ink

Frontier Communications - Telecommunications - Large

Dallas, USA

Frontier Communications used Movable Ink to overhaul its marketing. They unified personalization and tech upgrades in just two months. The... team built a modular content library, making it easy to launch campaigns fast. Dynamic content pods let them reuse creative assets across channels. This led to a 903% lift in click-to-open rate and conversions, and a 36% decrease in campaign production time. Polling features helped them target customers with personalized messages, boosting engagement.

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Automotive Case Studies and Customer Success Stories with Movable Ink

cinch - Automotive - Medium

London, UK

Movable Ink helped cinch, the UK’s top used car retailer, boost conversions by 22%. cinch used real-time data to create... dynamic, personalized emails for car buyers. The solution integrated with Segment to deliver tailored messaging at every step. Customers enjoyed a seamless journey from browsing vehicles to purchase. Every interaction felt intentional and connected, improving the car-buying experience.

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Restaurants Case Studies and Customer Success Stories with Movable Ink

Domino's UK - Restaurants - Very Large

Milton Keynes, UK

Movable Ink helps Domino's UK boost order frequency with omni-channel personalization. Ian Drake, head of CRM and loyalty, uses automation... to send timely, relevant messages to customers. This approach makes ordering pizza easy and keeps customers coming back. Automated personalization tailors each experience for every customer. Domino's leverages data to drive engagement and repeat orders.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Movable Ink

 

Virgin Atlantic - Airlines - Large

London, UK

Virgin Atlantic used Movable Ink to automate travel communications. The marketing team sent personalized emails with real-time travel requirements for... each customer. Movable Ink’s web crop feature pulled the latest entry protocols directly into emails. This saved hundreds of hours in manual work. Customers got timely, relevant updates, and marketers focused on new campaigns.

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Media Production Case Studies and Customer Success Stories with Movable Ink

Schibsted News Media - Media Production - Large

Oslo, Norway

Movable Ink helped Schibsted News Media cut email production time. The team used dynamic, reusable content blocks to automate newsletters.... They achieved a 225% lift in click-through rate and a 145% lift in unique click-through rate. Hyper-personalized onboarding content improved user experience. Interactive content blocks increased loyalty and supported sponsorships. The solution scaled personalization across multiple brands.

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Consumer Goods Case Studies and Customer Success Stories with Movable Ink

Philosophy - Consumer Goods - Large

New York, USA

Philosophy used Movable Ink and CrowdTwist to improve their loyalty emails. They created personalized visuals for each rewards member. The... integration worked with their existing martech stack. This helped Philosophy deliver unique experiences at scale. The case highlights data-driven marketing for customer engagement.

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Internet Case Studies and Customer Success Stories with Movable Ink

Meta - Internet - Very Large

Menlo Park, USA

Meta used Movable Ink to boost B2B ad spend by 30%. The company centralized its data and technology stack. This... let Meta deliver personalized marketing to businesses. The solution helped Meta align its products with each business’s needs. Meta saw measurable growth from this partnership.

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Other Industry Case Studies and Success Stories with Movable Ink

Virgin Atlantic - Airlines - Large

London, UK

Virgin Atlantic used Movable Ink to send thousands of personalized emails without overloading their team. They created 16,921 unique Black... Friday campaign variations, leading to a 922% increase in Upper Class booking revenue and a 285% rise in bookings. By integrating real-time data and dynamic content, they boosted customer engagement and loyalty. Their Flying Club campaign saw a 59% increase in page views. Movable Ink helped Virgin Atlantic improve marketing efficiency and drive measurable revenue gains.

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Virgin Atlantic - Airlines - Large

London, UK

Virgin Atlantic used Movable Ink to automate personalized travel communications. The airline needed to quickly share accurate COVID-19 requirements for... each traveler. Movable Ink’s web crop feature pulled real-time entry rules into emails, saving hundreds of hours in manual work. Marketers could update travel alerts instantly, keeping customers informed and safe. Automation freed up the team to focus on new campaign strategies.

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United Airlines - Airlines - Very Large

Chicago, USA

Movable Ink helped United Airlines boost click-through rates by 400%. United used personalized email campaigns powered by customer data and... Salesforce. Gamified scratch-off offers and real-time pricing drove a 2000% lift in reward bookings and saved two days of production time. Year-in-review emails highlighted loyalty program value with tailored content. United's marketing team now delivers more engaging, relevant messages that increase bookings and customer loyalty.

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JetBlue - Airlines/Aviation - Large

New York, USA

JetBlue used Movable Ink to personalize email and mobile marketing. They showed real-time flight and hotel prices based on each... customer’s travel details. A push notification campaign led to an 11% increase in direct app opens. JetBlue also sent tailored emails to promote their credit card, using first-party data to highlight perks and offers. Animated points and in-app messages made the experience more engaging. This omni-channel approach strengthened customer loyalty and improved engagement.

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Virgin Atlantic - Airlines - Large

London, UK

Virgin Atlantic used Movable Ink to boost email marketing results. The airline saw a 355% increase in click-through rates. Engagement... rose by 420%. Conversions went up by 70%. Personalization improved the customer experience. Automation helped free up developer time.

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Hawaiian Airlines - Airlines - Large

Honolulu, USA

Movable Ink helped Hawaiian Airlines transform their email marketing. The airline gained independence from an external agency and used automation... to quickly adapt campaigns. During the Maui wildfires, they sent urgent updates and support messages, pausing promotions for affected areas. Dynamic maps and live pricing features boosted engagement and conversions. Results included a 9% lift in click-through rate, 187% increase in conversions, and 75% lift in revenue. Targeted emails for abandoned bookings drove a 6% revenue increase.

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Southwest Airlines - Airlines - Very Large

Dallas, USA

Southwest Airlines uses Movable Ink and Adobe to deliver real-time personalized travel experiences. They send dynamic content like live fare... updates and personalized alerts to travelers. This approach helps every traveler feel special and valued. Their marketing process is now faster and more efficient. Personalization boosts customer loyalty and sets Southwest apart from other airlines.

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Frontier Airlines - Airlines - Large

Denver, USA

Movable Ink helps Frontier Airlines send emails with real-time flight prices. Each email shows fares that match what customers see... when they book. The content updates based on the subscriber’s local airport or a special offer. This makes booking easier and avoids confusion. Frontier Airlines uses Movable Ink to make email marketing more personal and agile.

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BOYLE Sports - Gambling & Betting - Large

Dundalk, Ireland

Movable Ink helped BOYLE Sports boost marketing results with live personalization. They used real-time data in emails, like odds and... customer balances, to engage users. This led to a 45% lift in click-through rates and a 63% increase in promotional opt-ins. Revenue rose by 25%. Campaigns updated automatically, saving time and improving customer experience.

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