Real-World Case Studies and Customer Success Stories with Liferay Digital Experience

Liferay DXP helped Putzmeister build a customer self-service portal. The portal improved user experience with single sign-on and role-based personalization. User registration and onboarding became 80...% faster. Data maintenance effort dropped by a factor of 45:1. Backend administration effort was reduced by 60%. Liferay DXP enabled integration, automation, and self-service for dealers and customers.
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BNB users experienced enhanced agility and autonomy, resulting in improved digital interactions through Liferay's platform, which offers AI, personalization, and low-code capabilities to streamline o...perations and content management.
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Liferay DXP helped Sigla Credit build a new partner portal. Sigla wanted to make loan processing easier for its network of bank branches. The portal made data entry 30% faster. Approval times dropped... by 50%. The project finished in 4 months. The new portal improved communication and made work easier for Sigla and its partners.
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Liferay DXP helped RSPCA build a new animal welfare educational website. RSPCA needed to deliver content for educators and students and track learning results. The website had to launch before the sc...hool year. Liferay's out-of-the-box features and partner support enabled a fast launch. RSPCA saw a 38% increase in engagement and a 90% engagement rate for some resources.
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Liferay DXP helped Lenovo create the Lenovo 360 Partner Hub. Lenovo needed to manage consistent information across many regional portals. The new portal unified resources with a single login and supp...orted 16 languages. Partners can now self-service more easily, reducing support requests. Lenovo saw a 150% increase in total users, 400% more visits, and 300% more page views.
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Petrobras's digital transformation using Liferay improved efficiency and personalized experiences, enhancing operations and customer engagement in the energy sector.

Liferay DXP helped Petrobras update its digital ecosystem for its 70th anniversary. Petrobras moved from a scattered digital presence to a centralized platform. Non-technical teams now manage and pub...lish sites more easily. The new system improved brand consistency and user experience. Petrobras launched 5 websites in 1 year and reached 4 million users in 2023 on its main external sites. Four more sites are in development.
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Liferay DXP helped a leading Middle Eastern telecom provider manage over 70,000 complex SKUs on a single platform. The company needed a flexible solution to improve the customer buying journey for bo...th B2B and B2C users. Liferay DXP enabled a centralized product catalog and enhanced user experience. The provider saw a 93% reduction in time needed to manage products and now serves 3 million customers.
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Liferay DXP helped Virgin Media O2 launch a new self-service website in just 4 months. The site lets customers make payments, update devices, and manage their accounts. Security was a top priority, w...ith the solution meeting strict requirements. Virgin Media O2 used Liferay's multihost platform for both cloud and local needs. The new system can handle traffic spikes up to 15 times the average and supports 99% 4G coverage.
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Liferay PaaS helped SkyTV redesign its website for a modern look and better user experience. The new site enabled zero-touch integration and easy content updates. Customers can now manage accounts an...d make purchases online. Digital cart acquisition increased by over 7%. Self-service transactions grew by 140%. Calls to the customer service center dropped. SkyTV now serves over 1 million customers in New Zealand.
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Liferay DXP powers Škoda Auto’s intranet for 40,000 employees. The company built an employee portal and a platform to launch new websites quickly. The intranet delivers personalized content to 300 us...er groups. Škoda connected 700 applications to the platform. Employee satisfaction increased by 82%. Agile methods helped Škoda launch new sites fast and securely.
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Liferay DXP helped ENGIE create a dynamic and personalized website. ENGIE wanted to improve user experience for their B2B and B2C customers. The new site is flexible and easy to update. It reduced ma...nual errors and made content creation simpler. ENGIE now brings new features to market faster and serves 1 million customers with 650,000 lighting points and 60 offices.
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Liferay DXP helped Embasa build a new customer service portal. Embasa integrated systems to save $20,000 on outsourced services. The company added 50 new services to its digital channel. Monthly serv...ice requests increased by 750%. 330,000 customers registered in just two months. The new portal improved response times and made service more personal for both customers and employees.
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Liferay DXP helped a federal health contractor modernize its website for beneficiaries. The old platform had too many features the company did not need. Liferay DXP now lets them meet their real need...s. The solution supports future growth and change. Business teams can update content without IT help. The company serves over 20 million beneficiaries and processes more than 200 million claims.
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TRIMEDX used Liferay DXP to build a client portal for hospitals. The portal gives healthcare providers real-time data on assets and cyber vulnerabilities. TRIMEDX used many out-of-the-box features, w...hich saved months of development time. The platform supports 100 monthly client visitors. Implementation took 8 months, with a full migration in 11 months. The solution helps hospitals manage inventory and cyber risks more easily.
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Liferay helped Vivisol improve its digital experience for users. Vivisol launched a new customer portal using Liferay's platform. The portal gives patients access to their data and treatment informat...ion. Vivisol now stands out in a crowded market. The portal ensures patient privacy and meets government regulations. Patients get the same quality experience online as they do in person.
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Liferay SaaS helped Springboard Collaborative build an educational resource site. Teachers now find resources faster, with clicks reduced from eight to three. The platform streamlines asset managemen...t and automates workflow approvals. Content creators and curriculum teams save time with better search tools. The solution supports 1,500 users and manages 4 GB of assets.
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Liferay DXP helped the Council of Europe build a modern website. The Council of Europe wanted to expand their digital presence and improve access to information. With Liferay, they created a new site... for their 47 member states. The new website led to 22% more site visits. The Council of Europe now reaches more people online and supports its mission for human rights.
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Unilever used Liferay DXP to build an integration platform. The platform connects with many systems in Unilever’s tech stack. This helped Unilever get better insight into the product journey. Unileve...r achieved a 133% faster go to market. The company can now respond faster to customer feedback. Liferay DXP let Unilever innovate without replacing existing technology.
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Liferay Digital Experience Platform helped Hewlett Packard Enterprise replace seven outdated partner portals with one flexible solution. The new portal supports 650,000 users and 170,000 partner orga...nizations in 174 countries and 24 languages. HPE achieved a 50% increase in partner adoption and utilization in 2015. The platform enabled complex permissioning, customizable dashboards, and secure content management for 3,000 content owners. HPE also cloned two additional portals from the original after company changes.
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Liferay DXP helped SAMOA Industrial improve its global digital presence. The company used the platform to make product information easier to find and more detailed. Customers now have a better, more ...transparent experience and can make informed choices. The new system also made SAMOA Industrial's online operations more stable and scalable. This digital transformation increased productivity and supports growth in different markets.
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Liferay DXP helped Maschio Gaspardo transform its data management. The company created a Universal Catalog to centralize product data. They now manage 10 languages, up from 4 before. Price list layou...t time dropped from 8 months to 4 months. Maschio Gaspardo regained control of product data and improved catalog experiences for supply chain partners.
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Liferay DXP helped Advanced Energy build a new supplier portal. The company wanted better communication and collaboration with suppliers. They needed flexible SAP transaction integration and a reusab...le portal architecture. Liferay DXP delivered these features. Advanced Energy saved $1.5 million compared to their old platform. The company has 1,400 employees and $400 million in revenue.
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Achieved A 25% Reduction In Operational Costs And A 20% Increase In Customer Satisfaction.

Improved User Engagement With Information Services By 80%

Liferay DXP helped bbw Group build a new intranet. The intranet brings together over 8,000 pages and 20,000 documents in one easy-to-use interface. Content editors can now add or update pages without... IT help. The advanced search lets employees quickly find what they need. The solution improved collaboration and productivity for 10,500 employees across 142 sites.
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Reduced Operational Costs By Approximately 30% And Enhanced Customer Service Efficiency

Improved Digital Experience And Engagement For Millions Of Users Through A Robust And Scalable Web Platform.

Increased Operational Efficiency By 30%

Achieved A 30% Increase In Customer Engagement With Liferay'S Solution.

Improved Customer Service Efficiency By 40% And Reduced Time Spent On Administrative Tasks By 30%.

Achieved A 50% Reduction In Administrative Overhead While Scaling Their Global Support Network.

Increased Policyholder Engagement By 60% And Reduced Policy Issuance Time By 50%

Achieved A 40% Increase In Customer Satisfaction And A 30% Reduction In Operational Costs.

Achieved A 200% Increase In Engagement With Their Digital Platform

Achieved A 50% Reduction In Time Spent On Compliance Reporting Tasks

Achieved A 200% Increase In Online Inquiries And A 50% Reduction In Time Spent On Website Updates

Improved Productivity By 50%

Achieved A 50% Reduction In Time Spent On Compliance Reporting Tasks

Achieved A 50% Reduction In Time Required To Generate Reports

Increased Customer Engagement By 20%, Reduced Operational Costs, And Enhanced Digital Experience.

Reduced It Costs By 72% And Increased User Satisfaction By 98%.

Increased Customer Satisfaction And Reduced Service Response Time By 30%

Reduced It Costs By 72% And Increased User Satisfaction By 98%.

Enhanced Customer Experience And Operational Efficiency, Leading To A 40% Increase In Customer Satisfaction.

Achieved A 40% Increase In Customer Engagement And A 50% Reduction In Time-To-Market For New Services.

Parcit Improved Operational Efficiency And Reduced Turnaround Time By 30%.

Achieved A 40% Reduction In Time Spent On Administrative Tasks.

Achieved A 40% Increase In User Engagement And Reduced Time-To-Market By 30%.

Improved Their Digital Services Delivery And Increased Citizen Engagement By 50%

Increased Student Engagement By 50% And Streamlined Educational Processes Through A Personalized Learning Platform.

Increased Website Traffic By 30% And Improved User Engagement By 40%.

Achieved A 50% Reduction In Time Required To Generate Reports

Redesigned Data-Driven Processes Leading To Improved Efficiency And Management Of Over 70,000 Complex Skus.

Achieved A 50% Increase In Employee Engagement And A 40% Reduction In It Support Requests.

Increased Online Sales By 25% And Improved Customer Satisfaction By 20% Through The Implementation Of Liferay'S Digital Experience Platform.

Achieved A 40% Increase In Efficiency And A 30% Reduction In Costs With Liferay'S Solutions.

Liferay DXP helped Smiles improve its travel platform and loyalty program. The solution gave non-technical teams more control, letting them publish content and promotions daily without IT help. Users... now get a consistent experience on any device. The platform integrates with Smiles' CRM and supports over 100 service partners. Smiles serves 15 million customers and gets over 28 million monthly pageviews, with a 46% conversion rate on personalized showcases.
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Achieved A 25% Reduction In Operational Costs And A 20% Increase In Customer Satisfaction.

Improved Customer Service Efficiency By 70%

Increased Website Traffic By 30% And Improved User Engagement By 40%.

Achieved A 50% Reduction In Customer Service Call Volumes And A 30% Increase In Customer Satisfaction.

Increased Customer Engagement By 20%, Reduced Operational Costs, And Enhanced Digital Experience.

Achieved A 50% Reduction In Development Costs And A 66% Faster Time-To-Market For New Digital Services.

Improved Student And Staff Engagement With A 50% Increase In User Satisfaction.

Improved Digital Experience And Engagement For Millions Of Users Through A Robust And Scalable Web Platform.

Improved Operational Efficiency By 50% And Enhanced Customer Satisfaction With A 30% Reduction In Complaints.

Improved Customer Experience And Streamlined Processes, Resulting In A 25% Increase In Order Efficiency.

Streamlined Digital Services For 105,000 Residents, Significantly Improving User Experience And Operational Efficiency.

Improved Customer Experience And Operational Efficiency, Resulting In A 40% Reduction In Time Spent On Maintenance Tasks.

Increased Productivity By 40%

Improved Student And Staff Engagement With A 50% Increase In User Satisfaction.

The City Of Burbank Achieved A 50% Reduction In Website Management Costs And A 60% Improvement In User Experience Efficiency.

Improved Customer Experience And Streamlined Processes, Resulting In A 25% Increase In Order Efficiency.

Achieved A 75% Reduction In The Time Required To Create And Manage Content.

Improved User Experience Leading To A 50% Increase In User Engagement.

Increased Customer Satisfaction And Reduced Service Response Time By 30%

Reduced Content Management Time By 50% And Improved Online Services For Residents.

Decreased Time To Market By 50% And Improved The Customer Experience By 40%.

Improved Customer Experience And Operational Efficiency, Resulting In A 90% Reduction In Support Requests And A 75% Increase In User Satisfaction.

Enhanced Customer Experience And Operational Efficiency, Leading To A 40% Increase In Customer Satisfaction.

Improved User Experience And Faster Access To Information For 105,000 Residents.

Achieved A 40% Reduction In Customer Service Response Times And A 30% Increase In Customer Satisfaction.

Achieved A 200% Increase In Engagement With Their Digital Platform

Improved Digital Presence And Customer Engagement, Leading To A 35% Increase In Website Traffic.

Achieved A 40% Reduction In Time-To-Market For New Products