Liferay: Digital Experience Software Tailored to Your Needs
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Telecommunications Case Studies and Customer Success Stories with Liferay Digital Experience
SkyTV
- Telecommunications
- Large
Liferay PaaS helped SkyTV boost customer self-service by 140%. The new website design improved user experience and enabled a 7%... increase in cart acquisition. SkyTV reduced call center volume by adding self-service options for account management and purchases. Daily deployments and auto scaling now support fast updates and peak demand. Over 1 million customers in New Zealand benefit from the new digital platform.
Liferay DXP helped Virgin Media O2 migrate to a new self-service website in just 4 months. The telecom leader needed... better security, flexibility, and scaling than their old SaaS platform. Liferay enabled both cloud and on-premise hosting, solving security and downtime issues. The new solution now supports 15X scaling and covers 99% of the UK with 4G. Customers can make payments, upgrade devices, and manage accounts online.
Liferay PaaS helped SkyTV redesign its website for over 1 million customers in New Zealand. The new site enabled a... 140% increase in customer self-service transactions. Cart acquisition rose by more than 7%. Daily deployments and high-availability environments reduced downtime. The solution eased pressure on customer service and improved digital acquisition.
Leading Middle Eastern telecom provider
- Telecommunications
- Very Large
Liferay DXP helped a leading Middle Eastern telecom provider manage over 70,000 complex SKUs on a single platform. The company unified... B2B and B2C commerce, improving user experience and navigation. They reduced product management time by 93% and eliminated eCommerce data duplication. The customer base grew to 3 million subscribers. The platform integrated with CRM, payment gateways, and shipment systems.
Liferay DXP helped Virgin Media O2 launch a new self-service website in just 4 months. The site lets customers make... payments, update devices, and manage their accounts. Security was a top priority, with the solution meeting strict requirements. Virgin Media O2 used Liferay's multihost platform for both cloud and local needs. The new system can handle traffic spikes up to 15 times the average and supports 99% 4G coverage.
Liferay PaaS helped SkyTV redesign its website for a modern look and better user experience. The new site enabled zero-touch... integration and easy content updates. Customers can now manage accounts and make purchases online. Digital cart acquisition increased by over 7%. Self-service transactions grew by 140%. Calls to the customer service center dropped. SkyTV now serves over 1 million customers in New Zealand.
Manufacturing Case Studies and Customer Success Stories with Liferay Digital Experience
MillerKnoll
- Manufacturing
- Very Large
USA
MillerKnoll used Liferay DXP to replace their old supplier portal. The new platform supports 450 suppliers and 700 employees. Liferay... DXP gives MillerKnoll a scalable and flexible base for future growth. The solution improved user experience and security. MillerKnoll can now update their portal easily and expand its use across teams.
Liferay powered the SCHOTT AG intranet, supporting over 10,000 users in 34 countries during the COVID-19 crisis. The platform cut... search time by 41% and boosted content interactions by 95%. SCHOTTnet became the single point of entry for applications, news, and collaboration. The SCHOTT app enabled all employees, including those without company devices, to access vital updates. Flexible language options and ongoing improvements ensured the portal met global needs.
Liferay DXP helped SAMOA Industrial modernize its digital ecosystem. The company improved product organization and made navigation easier for customers.... Internal productivity increased with ERP integration and process automation. Customers now access detailed product information and documents. The platform unified SAMOA's global digital presence and enhanced customer experience. SAMOA is now ready to grow in international markets.
Liferay DXP helped Maschio Gaspardo unify product data and automate catalog creation. The company reduced catalog production time from 8... to 4 months and increased language support from 4 to 10. Printing dropped from 6,000 to 100 copies, supporting sustainability goals. Integration with SAP and AS/400 improved data flow and security. The new system enables real-time updates and better user experiences for the supply chain.
Liferay DXP helped Advanced Energy save $1. 5 million with a new supplier portal. The company faced slow, siloed communication...with suppliers and struggled to integrate with legacy SAP systems. Liferay enabled a collaborative portal, improving supplier communication and streamlining document sharing. The solution integrated with SAP, supported EDI, and enhanced user experience. Advanced Energy quickly saw improved internal collaboration and significant cost savings.
Hospital & Health Care Case Studies and Customer Success Stories with Liferay Digital Experience
TRIMEDX
- Hospital & Health Care
TRIMEDX used Liferay DXP to build a client portal for healthcare providers. The portal gives real-time cyber vulnerability and asset... data. TRIMEDX used out-of-the-box features to save months of development time. The solution supports 100 monthly client visitors and was implemented in 8 months. Full migration took 11 months. The platform helps manage inventory and cyber risks for hospitals.
TRIMEDX used Liferay DXP to build a new client portal for hospitals. The portal gives healthcare providers real-time data on... clinical assets and cyber vulnerabilities. Liferay’s out-of-the-box features helped TRIMEDX launch in just eight months, with a full migration in eleven months. Over 100 clients visit the portal monthly for analytics, inventory, and cyber risk management. The platform lets users review asset data, manage inventory, and track cyber threats in one place.
Vivisol used Liferay DXP to launch a new digital portal for over 600,000 patients in 20 countries. The portal unified... Vivisol’s brand and improved patient access to health data and services. Liferay DXP cloud enabled Vivisol to meet strict privacy rules and adapt to local healthcare needs. The new portal increased patient site visits and made communication easier for healthcare providers. Vivisol now stands out in a crowded market with a consistent digital experience.
Federal Health Contractor
- Hospital & Health Care
- Large
USA
Liferay DXP helped a federal health contractor modernize its website for 20 million beneficiaries. The old platform was too complex... and slowed updates, limiting ROI. With Liferay DXP, business users can now update content easily, reducing IT workload. The migration reused existing content and avoided site downtime. The new platform supports future growth and better integrates with other systems.
Financial Services Case Studies and Customer Success Stories with Liferay Digital Experience
PNB Housing Finance Limited
- Financial Services
- Large
New Delhi, India
Liferay DXP helped PNB Housing Finance Limited rebuild their digital lending platform. The company saw a 158% increase in monthly... registered users and a 213% improvement in enquiry-to-appointment conversion. Page views rose by 154% and bounce rates dropped by 31%. The unified platform improved customer journeys, enabled faster releases, and ensured compliance. Operational efficiency improved by about 10% after launch.
Pharmazeutische Gehaltskasse
- Financial Services
- Medium
Liferay DXP helped Pharmazeutische Gehaltskasse relaunch its website and e-service portal for 12,000 users. The new platform improved mobile usability,... with over 66% of users accessing services on mobile devices. Internal processes became more efficient, and support requests dropped due to easier content management and better self-service options. Members now enjoy a modern, intuitive portal with digital forms and document uploads. The scalable solution supports ongoing digital transformation for the Austrian pharmacy sector.
Liferay DXP helped Sigla launch a new partner portal in just four months. The portal automated manual loan processes for... Sigla’s banking partners. Data entry time dropped by 30% with the new interface. Approval times fell by 50% due to workflow automation and backend integration. Sigla now manages client loans faster and more efficiently.
Utilities Case Studies and Customer Success Stories with Liferay Digital Experience
Techem
- Utilities
- Medium
Liferay DXP powers Techem's new customer portal, digitizing processes for over 150,000 apartments and 2. 16 million devices. Techem replaced...slow, paper-based workflows with a digital self-service portal, improving transparency and user experience for property managers and tenants. The portal ensures compliance with EU regulations and supports secure, scalable management of sensitive data. Early feedback is positive, and Techem plans to expand with AI-driven features and international rollout.
Embasa (Empresa Baiana de Águas e Saneamento S.A.)
- Utilities
- Large
Salvador, Brazil
Liferay helped Embasa launch a new digital customer portal. The company saved $20,000 per month by automating service requests. Monthly... requests increased by 750%. Over 330,000 customers registered in just two months. Teams now update content in minutes, not days. The portal offers personalized experiences and real-time alerts.
ENGIE used Liferay to build a flexible, dynamic website for 1 million customers. The new portal integrates with internal systems,... reducing manual errors and speeding up time-to-market. ENGIE’s teams can now update content easily and serve B2B, B2C, and B2G users with tailored features. The platform improved stability, performance, and SEO. ENGIE’s digital transformation increased usability and gave them a stronger competitive edge.
Sofia Municipality
- Government Administration
- Very Large
Sofia, Bulgaria
Sofia Municipality used Liferay DXP to build a single digital portal for citizens, suppliers, partners, and employees. The portal serves... 88,000 monthly users across 24 districts. They created eight digital solutions, including public websites, intranets, and self-service portals. Liferay DXP enabled easy site management, content publishing, and integration with external tools. The platform is secure, flexible, and supports continuous upgrades as new needs arise.
Stadt Wien (City of Vienna)
- Government Administration
- Very Large
Liferay DXP powers the intranet for Stadt Wien, serving over 25,000 daily users and 86,000 employees. The city replaced its... old CMS to improve self-service, collaboration, and internal communication. Liferay DXP reduced administrative workload and email volume with new self-service and push notification features. Over 100 million page views per month show strong engagement. The platform enables easy content management and integrates third-party apps for a better user experience.
Council of Europe
- Government Administration
- Large
Strasbourg, France
Liferay helped the Council of Europe modernize its web presence. The new portal unified 85 sites, with plans to reach... 200, making information easier to find. Site visits increased by 22% and unique visitors rose by 15% per month. Teams now manage content without technical skills, boosting productivity. The platform supports mobile use and enables personalized services for key projects.
Construction Case Studies and Customer Success Stories with Liferay Digital Experience
Putzmeister
- Construction
- Large
Liferay DXP helped Putzmeister launch the MY Putzmeister omni-audience platform. The new portal unified fragmented digital services and enabled single... sign-on for all users. User registration and onboarding became 80% faster. Backend administration effort dropped by 60%. Data maintenance tasks were reduced from 45 steps to just one. Dealers and customers now get personalized content and seamless access to all tools.
Liferay DXP helped Putzmeister build a customer self-service portal. The portal improved user experience with single sign-on and role-based personalization.... User registration and onboarding became 80% faster. Data maintenance effort dropped by a factor of 45:1. Backend administration effort was reduced by 60%. Liferay DXP enabled integration, automation, and self-service for dealers and customers.
RSPCA
- Non Profit Organization Management
- Large
Horsham, UK
Liferay helped RSPCA launch a new educational website for animal welfare. The old system used PDFs, which made updates and... tracking hard. With Liferay, RSPCA saw a 38% increase in engagement. Some resources reached a 90% engagement rate. Educators can now update content easily and track student progress. The website supports both online and offline learning.
Springboard Collaborative
- Non Profit Organization Management
- Small
Philadelphia, USA
Springboard Collaborative used Liferay SaaS to build a resource site for educators. The new platform reduced clicks to find resources... by 62%. Over 1,500 users now access 4GB of managed assets. Automated workflows improved version control and content quality. Educators save time and can focus more on teaching. The site gives better analytics and easier asset management for internal teams.
Oil & Energy Case Studies and Customer Success Stories with Liferay Digital Experience
Petrobras
- Oil & Energy
- Very Large
Liferay DXP helped Petrobras centralize 24 fragmented websites onto one platform. The company launched 5 new websites in one year,... serving 4 million users in 2023. Non-technical teams now manage content more easily, and IT focuses on a single technology. The new digital ecosystem offers brand consistency and scalability for future growth. Petrobras benefits from improved agility and a secure, cloud-based solution.
Liferay DXP helped Petrobras update its digital ecosystem for its 70th anniversary. Petrobras moved from a scattered digital presence to... a centralized platform. Non-technical teams now manage and publish sites more easily. The new system improved brand consistency and user experience. Petrobras launched 5 websites in 1 year and reached 4 million users in 2023 on its main external sites. Four more sites are in development.
Automotive Case Studies and Customer Success Stories with Liferay Digital Experience
Škoda Auto
- Automotive
- Very Large
Mladá Boleslav, Czech Republic
Škoda Auto used Liferay DXP to launch a new intranet for 40,000 employees. The platform supports 300 user groups and... connects to 700 applications. Employee satisfaction increased by 82% after the launch. 72% of content is now accessed directly through the system. The intranet delivers personalized content and enables fast site launches.
Liferay DXP powers Škoda Auto’s intranet for 40,000 employees. The company built an employee portal and a platform to launch... new websites quickly. The intranet delivers personalized content to 300 user groups. Škoda connected 700 applications to the platform. Employee satisfaction increased by 82%. Agile methods helped Škoda launch new sites fast and securely.
parcIT GmbH
- Information Technology And Services
- Medium
Cologne, Germany
Liferay Experience Cloud helped parcIT launch a new customer portal in just five months. The portal now serves over 1,500... users and replaced outdated tools with a single, modern platform. Automated interactions and new service options improved customer support and reduced manual work. The portal's intuitive design and personalized features increased user acceptance and boosted online bookings. parcIT now offers more digital services and plans further enhancements for personalization and analytics.
Hewlett Packard Enterprise
- Information Technology And Services
Liferay Digital Experience Platform helped Hewlett Packard Enterprise replace seven outdated partner portals with one flexible solution. The new portal... supports 650,000 users and 170,000 partner organizations in 174 countries and 24 languages. HPE achieved a 50% increase in partner adoption and utilization in 2015. The platform enabled complex permissioning, customizable dashboards, and secure content management for 3,000 content owners. HPE also cloned two additional portals from the original after company changes.
Hospitality Case Studies and Customer Success Stories with Liferay Digital Experience
Smiles
- Hospitality
- Large
São Paulo, Brazil
Liferay DXP helped Smiles, Brazil's largest loyalty program, handle over 28 million monthly pageviews and 15 million customers. Smiles needed a... stable, scalable portal after their IPO to support rapid growth and high traffic. Liferay enabled agile content management, seamless mobile and web experiences, and robust integrations with CRM and Auth0. The new platform boosted conversion rates by 46% on personalized offers and gave non-technical teams more autonomy. Smiles now delivers a consistent, high-quality user experience across devices.
Banking Case Studies and Customer Success Stories with Liferay Digital Experience
Banco do Nordeste (BNB)
- Banking
- Large
Liferay DXP helped Banco do Nordeste (BNB) manage both their public portal and intranet on one platform. BNB saw a... 16% increase in average time spent on the page and a 24% reduction in page load times. The migration included over 15 years of documentation and nearly 2,000 portal pages. Marketing and IT teams gained more autonomy and could update content faster. Clients and employees now have a better, more agile digital experience.
Computer Software Case Studies and Customer Success Stories with Liferay Digital Experience
Lenovo
- Computer Hardware
- Very Large
Beijing, China
Lenovo used Liferay to launch the Lenovo 360 Partner Hub, a unified portal for its global partner network. The new hub... replaced multiple regional portals, making it easier for partners to find information and manage sales. Lenovo saw a 150% increase in total users, a 400% rise in visits, and a 300% boost in page views. Partners now access resources faster, close deals more quickly, and report higher satisfaction. The portal supports 16 languages and brings over 50 tools into one place.
Retail Case Studies and Customer Success Stories with Liferay Digital Experience
Douglas
- Retail
- Very Large
Liferay DXP helped Douglas launch a supplier portal for over 800 users in just six months. The portal automated manual... processes, making onboarding 50% faster. Douglas now has a single point of entry for suppliers, secure data sharing, and improved user experience. The solution replaced a legacy Wordpress site and integrated with Douglas' BI system. The new portal cut manual document exchanges by over 19,000 in the first year, saving time and resources.
Education Case Studies and Customer Success Stories with Liferay Digital Experience
bbw-Gruppe
- Education
- Large
Liferay DXP helped bbw-Gruppe create a central intranet for 10,500 employees. The new platform replaced multiple disconnected intranets, making search... and collaboration easier across 142 sites and 8,000+ pages. Editors can now update content without IT help, saving time and boosting productivity. The intranet uses Elasticsearch for fast, accurate search. Over 20,000 documents and 13,100 web contents were migrated, and 336 editors trained. The result is better access to resources, improved user experience, and less double work.
Insurance Case Studies and Customer Success Stories with Liferay Digital Experience
Merkur Versicherung AG
- Insurance
- Large
Graz, Austria
Merkur Versicherung AG used Liferay to build a unified digital experience for over 300,000 users. They launched a mobile-first website,... self-service customer portal, and partner portals. Customers can view contracts, submit invoices, and book services online. Liferay enabled personalized content for employees, brokers, and partners. Flexible document management reduced maintenance work. The company now adds about 20,000 new portal users each year.
Consumer Goods Case Studies and Customer Success Stories with Liferay Digital Experience
Unilever
- Consumer Goods
- Very Large
London, UK
Unilever used Liferay DXP to build an integration platform called Cara. The platform connects teams and systems across 190 countries... and 4.4 million retail stores. Cara helped Unilever achieve up to 133% faster go-to-market times. Product information is now more accurate and consistent. The solution improved team alignment and increased NPS scores.
Liferay DXP helped Techem digitize energy management for over 150,000 homes and 2. 16 million devices. Techem replaced manual, paper-based...processes with a secure, multilingual customer portal. The new portal improved legal compliance and reduced errors. Customers now have better transparency and user experience. Techem plans to expand digital features and AI-powered tools across 18 countries.
Liferay DXP helped bbw Group build a new intranet. The intranet brings together over 8,000 pages and 20,000 documents in... one easy-to-use interface. Content editors can now add or update pages without IT help. The advanced search lets employees quickly find what they need. The solution improved collaboration and productivity for 10,500 employees across 142 sites.
