Real-World Case Studies and Customer Success Stories with Liferay Analytics Cloud

Liferay DXP helped Virgin Media O2 launch a new self-service website in just 4 months. The site lets customers make... payments, update devices, and manage their accounts. Security was a top priority, with the solution meeting strict requirements. Virgin Media O2 used Liferay's multihost platform for both cloud and local needs. The new system can handle traffic spikes up to 15 times the average and supports 99% 4G coverage.
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Liferay PaaS helped SkyTV redesign its website for over 1 million customers in New Zealand. The new site enabled a... 140% increase in customer self-service transactions. Cart acquisition rose by more than 7%. Daily deployments and high-availability environments reduced downtime. The solution eased pressure on customer service and improved digital acquisition.
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Liferay DXP helped Virgin Media O2 migrate to a new self-service website in just 4 months. The telecom leader needed... better security, flexibility, and scaling than their old SaaS platform. Liferay enabled both cloud and on-premise hosting, solving security and downtime issues. The new solution now supports 15X scaling and covers 99% of the UK with 4G. Customers can make payments, upgrade devices, and manage accounts online.
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Liferay PaaS helped SkyTV boost customer self-service by 140%. The new website design improved user experience and enabled a 7%... increase in cart acquisition. SkyTV reduced call center volume by adding self-service options for account management and purchases. Daily deployments and auto scaling now support fast updates and peak demand. Over 1 million customers in New Zealand benefit from the new digital platform.
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Liferay DXP helped a leading Middle Eastern telecom provider manage over 70,000 complex SKUs on a single platform. The company needed... a flexible solution to improve the customer buying journey for both B2B and B2C users. Liferay DXP enabled a centralized product catalog and enhanced user experience. The provider saw a 93% reduction in time needed to manage products and now serves 3 million customers.
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Liferay PaaS helped SkyTV redesign its website for a modern look and better user experience. The new site enabled zero-touch... integration and easy content updates. Customers can now manage accounts and make purchases online. Digital cart acquisition increased by over 7%. Self-service transactions grew by 140%. Calls to the customer service center dropped. SkyTV now serves over 1 million customers in New Zealand.
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Liferay DXP powered the SCHOTT AG intranet, supporting over 10,000 users in 34 countries. During the COVID-19 crisis, SCHOTTnet became... the main hub for knowledge sharing and collaboration. The platform cut search time by 41% and doubled user interactions with content. The SCHOTT app enabled all employees, including those without company devices, to access news and tools. Flexible features and ongoing updates ensured the intranet met changing needs and supported digital workplace transformation.
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Liferay DXP helped Maschio Gaspardo transform its data management. The company created a Universal Catalog to centralize product data. They... now manage 10 languages, up from 4 before. Price list layout time dropped from 8 months to 4 months. Maschio Gaspardo regained control of product data and improved catalog experiences for supply chain partners.
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Liferay DXP helped Advanced Energy build a new supplier portal. The company wanted better communication and collaboration with suppliers. They... needed flexible SAP transaction integration and a reusable portal architecture. Liferay DXP delivered these features. Advanced Energy saved $1.5 million compared to their old platform. The company has 1,400 employees and $400 million in revenue.
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Liferay DXP helped SAMOA Industrial improve its global digital presence. The company used the platform to make product information easier... to find and more detailed. Customers now have a better, more transparent experience and can make informed choices. The new system also made SAMOA Industrial's online operations more stable and scalable. This digital transformation increased productivity and supports growth in different markets.
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Liferay DXP helped Pharmazeutische Gehaltskasse relaunch its website and e-service portal for 12,000 users. The new platform improved mobile usability,... with over 66% of users accessing services on mobile devices. Internal processes became more efficient, and support requests dropped due to easier content management and better self-service options. Members now enjoy a modern, intuitive portal with digital forms and document uploads. The scalable solution supports ongoing digital transformation for the Austrian pharmacy sector.
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Liferay Experience Cloud helped parcIT launch a new customer portal in just five months. The portal improved customer service and... reduced manual effort for users. Over 1,500 users now access all services on one platform. Automated interactions and new service offerings made support faster and easier. The portal's modern design and personalized features increased user acceptance and online bookings.
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Liferay DXP helped Sigla Credit build a new partner portal. Sigla wanted to make loan processing easier for its network... of bank branches. The portal made data entry 30% faster. Approval times dropped by 50%. The project finished in 4 months. The new portal improved communication and made work easier for Sigla and its partners.
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Liferay DXP powers Techem's new customer portal, digitizing processes for over 150,000 apartments and 2. 16 million devices. Techem replaced...slow, paper-based workflows with a digital self-service portal, improving transparency and user experience for property managers and tenants. The portal ensures compliance with EU regulations and supports secure, scalable management of sensitive data. Early feedback is positive, and Techem plans to expand with AI-driven features and international rollout.
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Liferay DXP helped Embasa build a new customer service portal. Embasa integrated systems to save $20,000 on outsourced services. The... company added 50 new services to its digital channel. Monthly service requests increased by 750%. 330,000 customers registered in just two months. The new portal improved response times and made service more personal for both customers and employees.
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Liferay DXP helped ENGIE create a dynamic and personalized website. ENGIE wanted to improve user experience for their B2B and... B2C customers. The new site is flexible and easy to update. It reduced manual errors and made content creation simpler. ENGIE now brings new features to market faster and serves 1 million customers with 650,000 lighting points and 60 offices.
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Liferay helped Vivisol improve its digital experience for users. Vivisol launched a new customer portal using Liferay's platform. The portal... gives patients access to their data and treatment information. Vivisol now stands out in a crowded market. The portal ensures patient privacy and meets government regulations. Patients get the same quality experience online as they do in person.
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Liferay DXP helped a federal health contractor modernize its website for beneficiaries. The old platform had too many features the... company did not need. Liferay DXP now lets them meet their real needs. The solution supports future growth and change. Business teams can update content without IT help. The company serves over 20 million beneficiaries and processes more than 200 million claims.
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TRIMEDX used Liferay DXP to build a client portal for hospitals. The portal gives healthcare providers real-time data on assets... and cyber vulnerabilities. TRIMEDX used many out-of-the-box features, which saved months of development time. The platform supports 100 monthly client visitors. Implementation took 8 months, with a full migration in 11 months. The solution helps hospitals manage inventory and cyber risks more easily.
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Liferay DXP helped Putzmeister launch the MY Putzmeister omni-audience platform. The new portal unified fragmented digital services and enabled single... sign-on for all users. User registration and onboarding became 80% faster. Backend administration effort dropped by 60%. Data maintenance tasks were reduced from 45 steps to just one. Dealers and customers now get personalized content and seamless access to all tools.
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Liferay DXP helped Putzmeister build a customer self-service portal. The portal improved user experience with single sign-on and role-based personalization.... User registration and onboarding became 80% faster. Data maintenance effort dropped by a factor of 45:1. Backend administration effort was reduced by 60%. Liferay DXP enabled integration, automation, and self-service for dealers and customers.
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Liferay DXP helped Petrobras centralize 24 fragmented websites onto one platform. The company launched 5 new websites in one year,... serving 4 million users in 2023. Non-technical teams now manage content more easily, and IT focuses on a single technology. The new digital ecosystem offers brand consistency and scalability for future growth. Petrobras benefits from improved agility and a secure, cloud-based solution.
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Liferay DXP helped Petrobras update its digital ecosystem for its 70th anniversary. Petrobras moved from a scattered digital presence to... a centralized platform. Non-technical teams now manage and publish sites more easily. The new system improved brand consistency and user experience. Petrobras launched 5 websites in 1 year and reached 4 million users in 2023 on its main external sites. Four more sites are in development.
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Liferay DXP powers Škoda Auto’s new intranet for 40,000 employees. The platform delivers personalized experiences to 300 user groups and... integrates 700 applications. Škoda saw an 82% increase in employee satisfaction and 72% of content is now accessed directly in the system. The solution reduced complexity, improved accessibility, and enabled fast site launches. Škoda continues to enhance content quality and platform integration.
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Liferay DXP powers Škoda Auto’s intranet for 40,000 employees. The company built an employee portal and a platform to launch... new websites quickly. The intranet delivers personalized content to 300 user groups. Škoda connected 700 applications to the platform. Employee satisfaction increased by 82%. Agile methods helped Škoda launch new sites fast and securely.
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Liferay DXP helped bbw-Gruppe create a central intranet for 10,500 employees. The new platform replaced multiple disconnected intranets, making search... and collaboration easier across 142 sites and 8,000+ pages. Editors can now update content without IT help, saving time and boosting productivity. The intranet uses Elasticsearch for fast, accurate search. Over 20,000 documents and 13,100 web contents were migrated, and 336 editors trained. The result is better access to resources, improved user experience, and less double work.
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Liferay SaaS helped Springboard Collaborative build an educational resource site. Teachers now find resources faster, with clicks reduced from eight... to three. The platform streamlines asset management and automates workflow approvals. Content creators and curriculum teams save time with better search tools. The solution supports 1,500 users and manages 4 GB of assets.
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Liferay DXP powers the intranet for Stadt Wien, serving over 25,000 daily users and 86,000 employees. The city replaced its... old CMS to improve self-service, collaboration, and internal communication. Liferay DXP reduced administrative workload and email volume with new self-service and push notification features. Over 100 million page views per month show strong engagement. The platform enables easy content management and integrates third-party apps for a better user experience.
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Liferay DXP helped the Council of Europe build a modern website. The Council of Europe wanted to expand their digital... presence and improve access to information. With Liferay, they created a new site for their 47 member states. The new website led to 22% more site visits. The Council of Europe now reaches more people online and supports its mission for human rights.
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Liferay DXP helped RSPCA build a new animal welfare educational website. RSPCA needed to deliver content for educators and students... and track learning results. The website had to launch before the school year. Liferay's out-of-the-box features and partner support enabled a fast launch. RSPCA saw a 38% increase in engagement and a 90% engagement rate for some resources.
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Liferay DXP helped Banco do Nordeste (BNB) manage both their public portal and intranet on one platform. BNB saw a... 16% increase in average time spent on the page and a 24% reduction in page load times. The migration included over 15 years of documentation and nearly 2,000 portal pages. Marketing and IT teams gained more autonomy and could update content faster. Clients and employees now have a better, more agile digital experience.
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Liferay DXP helped Lenovo create the Lenovo 360 Partner Hub. Lenovo needed to manage consistent information across many regional portals.... The new portal unified resources with a single login and supported 16 languages. Partners can now self-service more easily, reducing support requests. Lenovo saw a 150% increase in total users, 400% more visits, and 300% more page views.
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TRIMEDX used Liferay DXP to build a client portal for healthcare providers. The portal gives real-time cyber vulnerability and asset... data. TRIMEDX used out-of-the-box features to save months of development time. The solution supports 100 monthly client visitors and was implemented in 8 months. Full migration took 11 months. The platform helps manage inventory and cyber risks for hospitals.
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Liferay DXP helped Douglas launch a supplier portal for over 800 users in just six months. The portal automated manual... processes, making onboarding 50% faster. Douglas now has a single point of entry for suppliers, secure data sharing, and improved user experience. The solution replaced a legacy Wordpress site and integrated with Douglas' BI system. The new portal cut manual document exchanges by over 19,000 in the first year, saving time and resources.
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Liferay DXP helped Merkur Versicherung AG build a unified digital experience for over 300,000 users. The company launched intranet, customer,... broker, and partner portals, plus a mobile-first website. Customers can now view contracts, submit invoices, and book services online. Personalized content and flexible document management improved efficiency. The solution supports ongoing digital transformation and self-service for insurance clients.
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Unilever used Liferay DXP to build an integration platform. The platform connects with many systems in Unilever’s tech stack. This... helped Unilever get better insight into the product journey. Unilever achieved a 133% faster go to market. The company can now respond faster to customer feedback. Liferay DXP let Unilever innovate without replacing existing technology.
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Liferay Digital Experience Platform helped Hewlett Packard Enterprise replace seven outdated partner portals with one flexible solution. The new portal... supports 650,000 users and 170,000 partner organizations in 174 countries and 24 languages. HPE achieved a 50% increase in partner adoption and utilization in 2015. The platform enabled complex permissioning, customizable dashboards, and secure content management for 3,000 content owners. HPE also cloned two additional portals from the original after company changes.
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Liferay DXP helped Techem digitize energy management for over 150,000 homes and 2. 16 million devices. Techem replaced manual, paper-based...processes with a secure, multilingual customer portal. The new portal improved legal compliance and reduced errors. Customers now have better transparency and user experience. Techem plans to expand digital features and AI-powered tools across 18 countries.
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Liferay DXP helped bbw Group build a new intranet. The intranet brings together over 8,000 pages and 20,000 documents in... one easy-to-use interface. Content editors can now add or update pages without IT help. The advanced search lets employees quickly find what they need. The solution improved collaboration and productivity for 10,500 employees across 142 sites.
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Liferay DXP helped Smiles improve its travel platform and loyalty program. The solution gave non-technical teams more control, letting them... publish content and promotions daily without IT help. Users now get a consistent experience on any device. The platform integrates with Smiles' CRM and supports over 100 service partners. Smiles serves 15 million customers and gets over 28 million monthly pageviews, with a 46% conversion rate on personalized showcases.
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