Real-World Case Studies and Customer Success Stories with Lattice

Lattice helped Campspot move from no formal review process to running semi-annual performance reviews and quarterly engagement surveys. Employees gained the... ability to give and receive feedback, manage one-on-ones, and create individual development plans. Managers now have all tools in one place to coach teams and track growth. The HR team gained new visibility into workforce data, enabling better decisions. Lattice became a symbol of Campspot’s commitment to employee growth and engagement.
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Lattice helped Weave save 30 hours per engagement survey by using AI to analyze employee feedback. The HR team used... Lattice to automate one-on-ones and track goals, making it easier for managers to support their teams. Lattice AI improved survey analysis consistency and highlighted areas for action. Weave saw a 95% increase in employee Net Promoter Score and now averages 30 internal hires each quarter. The platform also helped reduce attrition and boost employee engagement.
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Lattice helped Nava balance high employee engagement with strong performance management. Nava used Lattice for semi-annual reviews and engagement surveys,... making feedback more structured and transparent. The platform's analytics let HR spot trends by department and project, improving accountability. Lattice's praise and survey features kept Nava's culture strong during remote work. Employees felt more heard, and peer recognition increased, even through the pandemic.
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Lattice helped Muck Rack standardize performance reviews and engagement surveys as the company grew from 75 to over 250 employees. The platform enabled... a 100% performance review completion rate and improved transparency with company-wide competency matrices. Muck Rack used Lattice to collect employee feedback, analyze engagement, and act on survey results. Integration with Slack boosted adoption and made HR processes more efficient. Lattice simplified Muck Rack’s HR tech stack and supported a fully distributed team.
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Lattice helped LiveRamp improve performance management by integrating with Workday. LiveRamp piloted Lattice with product and engineering teams to boost... adoption and accountability. The company-wide rollout led to a 3.5x increase in check-in completion rates, with some teams reaching 80%. Lattice’s AI Agent made writing reviews easier and faster. Managers now use real-time analytics to track team participation and goal progress.
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Lattice helped Liferay improve feedback and employee development across its global workforce. The company replaced a homegrown, outdated performance management... system with Lattice, enabling structured reviews and engagement surveys. Lattice's features, like OKRs and 1:1s, increased transparency and participation, with engagement survey completion rates nearing 90%. Leaders gained better visibility, and employees now have clear goals and feedback. Lattice became a daily tool for people processes at Liferay.
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Lattice helped GoodUnited automate and streamline their compensation review process for 50+ employees. The platform unified performance data, feedback, and... compensation cycles, replacing manual Google Sheets with a secure, transparent system. Employees gained clear visibility into performance and career growth opportunities. Lattice enabled the People Ops team to scale programs quickly, measure impact, and foster a culture of feedback and trust. The solution improved pay transparency and made compensation reviews fair and reliable.
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Lattice helped Foster Made, a software development agency, build a system for open feedback and team alignment. The company used... Lattice to launch weekly status updates, public praise, and quarterly reviews. Over 85% of their team are developers or product staff, making communication key. Foster Made posts more weekly updates per employee than 95% of Lattice customers. The platform improved employee sentiment tracking and encouraged a culture of recognition.
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Lattice helped Encompass unify fragmented people management processes. The company replaced multiple tools with a single platform for feedback, reviews,... and engagement surveys. Encompass implemented 360-degree performance reviews and real-time sentiment tracking. Managers now link performance to compensation with transparent data. The C-suite and people team are aligned, driving higher engagement and growth as Encompass scales.
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Lattice helped CoEnterprise improve manager accountability and employee engagement. The HR team used Lattice to track over 1,800 one-on-ones and... achieved a 95% review cycle completion rate in under a year. Managers gained tools for structured feedback, performance management, and career development. The platform replaced manual processes and gave HR access to actionable workplace analytics. CoEnterprise now uses Lattice data to guide people initiatives and support employee growth.
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Lattice helped NPact boost employee recognition by 45. 6% and cut voluntary turnover by 6%. The HR team relaunched Lattice,...raising platform usage to over 70%. NPact centralized performance reviews and goal tracking, improving clarity and speed. The company also used Lattice to streamline onboarding and foster a more open, empathetic culture. NPact won the 2024 Lattice ROI Innovation Award for these results.
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Cutover used Lattice’s OKRs to boost goal update participation from 50% to 98% in one year. The company struggled with... alignment and accountability before Lattice. Lattice provided a structured OKR framework and unified system for goal setting. Leadership engagement, especially from the CEO and CFO, drove adoption. Lattice helped Cutover build a culture of ownership, transparency, and cross-functional collaboration.
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Lattice helped ivision move from manual, spreadsheet-based HR processes to a unified platform. The company standardized performance reviews and structured... one-on-ones, making feedback and reviews faster and more consistent. Lattice enabled transparent, equitable compensation with salary bands and performance-based bonuses. Managers gained tools to track pay, benchmark salaries, and make data-driven decisions. Teams using Lattice reported fewer complaints and faster review cycles.
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Lattice helped Mind Foundry, an AI startup, streamline feedback and development processes. The company replaced manual HR tasks with automated... reviews, goal tracking, and engagement surveys. Mind Foundry used Lattice to boost employee retention and foster a culture of feedback and recognition. The platform enabled SMART goal setting and supported career growth conversations. As a result, Mind Foundry achieved high retention rates and improved people team efficiency.
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Lattice helped Fairmarkit align its People and Finance teams, driving a 75% increase in ARR per employee. The platform enabled... regular check-ins, biannual performance reviews, and a new growth framework. Manager enablement programs and structured onboarding improved engagement by 35%. Lattice provided data for better hiring, compensation, and planning decisions. Fairmarkit used Lattice to turn people programs into business drivers.
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Lattice helped Shippo move to a remote-first model and manage rapid growth. Shippo used Lattice to launch 360-degree reviews and... engagement surveys. The HR team cut time spent tracking review progress by 50%. Employees found the new system easier and more intuitive than their old HRIS. Lattice's 1:1s tool helped Shippo keep employees connected across 30 states.
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Lattice helped Demandbase unify performance management as the company grew from 300 to 800 employees. The platform enabled weekly 1:1s,... bi-annual check-ins, and ongoing feedback, making it easier for managers and employees to stay aligned. Lattice supported change management during acquisitions and helped new hires connect with their teams. Employees used Lattice to track career growth and receive continuous feedback. The tool fostered a culture of communication and professional development across the organization.
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Lattice helped ZayZoon move from manual engagement surveys to structured, data-driven HR practices. The platform enabled ZayZoon to run consistent... reviews and development conversations as the team scaled. Managers gained clear insights into employee engagement and could track progress by department, manager, and more. Lattice's goal-setting tools improved accountability and connected employees to company success. ZayZoon now uses Lattice to attract, retain, and grow talent while making people and culture a strategic function.
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Tide used Lattice to replace manual performance systems as its workforce grew. Lattice unified performance reviews, engagement surveys, and OKR... planning in one platform. After implementation, 20% more employees felt their performance was evaluated fairly. Weekly pulse surveys and feedback tools helped Tide act quickly on employee needs. Lattice improved morale and gave leaders real-time insight into employee sentiment.
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Lattice helped OppFi build a culture of feedback and goal-setting. OppFi used Lattice to launch formal performance reviews and regular... engagement surveys. The platform enabled managers to track employee goals and collect 769 pieces of feedback from 185 employees. Feedback participation rose 163% in 2020. OppFi now uses survey results to drive action plans and improve employee engagement.
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Onbe unified its performance management after merging two companies. Lattice gave Onbe a single platform for reviews, goals, and feedback.... Employees now have clear career paths and more manager touchpoints. Engagement surveys and performance reviews see high participation. Lattice helps Onbe streamline processes and boost employee engagement.
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GreenState Credit Union used Lattice to modernize performance management and employee feedback. They rolled out structured reviews and regular engagement... surveys. Lattice helped save 300 hours a year in HR onboarding tasks. 80% of staff joined 1:1 manager conversations, and 50% got feedback in the last three months. Survey completion rates hit 90% after adopting Lattice. The platform helped GreenState support growth during mergers and acquisitions without adding HR staff.
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Lattice helped Funeral Directors Life improve communication and employee development across a dispersed workforce. The company used Lattice to structure... one-on-one meetings and feedback, making conversations more focused and effective. About 91% of employees now participate in regular one-on-ones, leading to stronger coaching and alignment with company values. The feedback tool also increased real-time praise and broke down silos between teams. Lattice supported rapid growth while helping preserve company culture and values.
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Lattice helped GoCardless boost company confidence by 30% in one year. The company achieved 100% goal setting and 100% participation... in bi-annual performance reviews. Employee engagement rose, with 75% of staff using feedback tools. Lattice enabled clear goal alignment and a continuous feedback culture. GoCardless now links feedback to company values and tracks employee sentiment with pulse surveys.
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Lattice HRIS helped LTSE automate a complex 75-step onboarding process. LTSE needed better HR tools to support its mission of... long-term growth. Old systems and spreadsheets slowed them down. Lattice HRIS connected their performance, engagement, and development data. This gave LTSE more visibility and helped them make better decisions with people data.
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Lattice helped 3Q/DEPT, a global marketing agency, connect 450+ employees across offices. The HR and People Teams used Lattice to... unify performance management, feedback, and recognition. Lattice’s 1:1s tool improved manager accountability and employee engagement. The Cheers for Peers program saw explosive growth after moving to Lattice. The platform made it easy to track company values and reduced manual admin work. Lattice’s usability drove high adoption and record engagement survey participation rates.
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Lattice helped TopSpot, a Houston-based marketing agency, launch seven career tracks and improve employee growth. Before Lattice, team members lacked... clarity on career paths and competencies. With Lattice Grow, TopSpot built detailed competency models and made career development a regular topic in one-on-ones. Managers now give better feedback, and employees understand their growth options. Career development became a key differentiator for TopSpot in a competitive hiring market.
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Lattice helped Superside, a global creative company, improve career growth for its remote team. Superside used Lattice to run 1:1s,... performance reviews, and career planning. Over 90% of employees adopted Lattice’s 1:1 tool, and 97.7% completed performance reviews. The People Care team gained visibility into employee development and saved hours of admin work. Lattice became the single source of truth for people management at Superside.
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Lattice helped Thrive Digital improve employee engagement and accountability as the company grew. Thrive Digital replaced its homegrown feedback system... with Lattice, streamlining reviews and feedback. The company published 17 career tracks using Lattice Grow, making career progression clear for all employees. 88% of staff now use the 1:1 tool, strengthening manager-employee relationships. Lattice’s support and customer feedback integration were key to Thrive Digital’s success.
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Lattice helped Klick Health formalize its performance management and goal-setting processes. Klick Health used Lattice to launch OKRs and a... new review cycle, improving feedback and engagement. After one year, 50% of employees had at least one OKR in the platform. Managers now access all review and feedback data in one place, making reviews easier and more comprehensive. Lattice’s People Strategy Group guided the rollout and tailored the solution to Klick’s unique structure.
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Braze used Lattice to fix its inconsistent performance review process. Before Lattice, reviews were managed by email and hard to... track. With Lattice, Braze set up two review cycles each year and added monthly career check-ins. Managers now use Lattice for goals, feedback, and 1:1 meetings. The HR team can access past reviews and analyze data by location or department. Employees feel more confident about their growth and development.
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Lattice helped Article, a fast-growing furniture retailer, move from manual performance reviews to a unified platform. Article used Lattice to... launch 360-degree reviews, achieving a 95% completion rate with over 1,800 reviews. 83% of employees found Lattice easy to use. The platform enabled Article to create over 70 career paths and a competency framework. Article now has a single system for performance, engagement, and development data, supporting employee growth during rapid expansion.
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Lattice helped Million Dollar Baby Co. improve performance management and employee engagement. The company replaced a home-built system with Lattice... for better analytics and easier reviews. Managers now run consistent performance reviews and employees have clear development paths. Lattice enabled 92% engagement survey completion and 90% of employees received feedback. The platform streamlined quarterly planning and reinforced company values across teams.
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Faire used Lattice Grow to improve performance management as the company expanded. They piloted a new competency-based review process with... 150 employees. This approach gave staff clear feedback and growth plans. After rollout, Faire achieved a 94% review cycle completion rate. Lattice helped create consistency and ownership in employee development across the company.
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Lattice helped BARK improve employee recognition and alignment as the company grew. The people team used Lattice to introduce structure... without slowing down workflows. BARK rolled out Lattice Praise via Slack, boosting feedback and tying recognition to performance reviews. Weekly updates and 1:1s increased alignment, with 1 in 2 employees submitting updates and 60% of managers holding regular check-ins. Performance review completion hit 93%, saving the team 10–15 hours weekly. Engagement surveys saw a 97% response rate, helping HR act quickly on employee feedback.
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Articore Group used Lattice to replace manual HR processes and unify their people management. They achieved 70% active goal attainment... and now complete 100% of performance reviews in Lattice. Every employee will have an individual growth plan by the end of 2024. Lattice helped Articore boost employee engagement, trust, and happiness. The company now has a streamlined HR tech stack focused on growth and performance.
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Lattice helped DECIEM manage rapid team growth and maintain a strong company culture. The platform enabled structured performance reviews and... goal setting for both business and personal development. Over 80% of employees used Lattice to set goals, and 97% completed performance reviews within a year. Staff engagement increased, with 86% feeling a family connection and 85% aligning with company values. Lattice supported DECIEM’s focus on employee wellness and continuous feedback.
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Lattice helped Stansell Electric move 75% of its people processes from paper to digital. The company used Lattice to create... consistent reviews and feedback for over 325 employees. Managers now hold regular one-on-ones and career conversations. Employees have more visibility into development opportunities and clearer performance expectations. Stansell Electric saw a big increase in individual development plan completion rates after launching Lattice.
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Lattice helped Sensat scale its people processes as the company grew from 20 to 100 employees. Sensat used Lattice to... run structured performance reviews, achieving a 100% completion rate. The platform enabled continuous feedback, with every employee using the feedback tool. Lattice's engagement surveys and D&I survey helped Sensat track sentiment and improve inclusion. Attrition dropped to 7% as the people team could spot and address issues early. Lattice became Sensat’s single source of truth for all people matters.
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Lattice helped Cahill Contractors create a consistent employee experience for both office and field staff. The HR team used Lattice... to improve onboarding, with 92% of new hires finding it valuable. Performance reviews and feedback are now centralized, making transitions between projects smoother. Manager support scores increased by 34% after targeted training and feedback using Lattice. In less than two years, Cahill saw 45 internal promotions, showing strong employee development.
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Lattice helped Hub Australia scale its HR programs as the company quadrupled its workforce. The platform enabled feedback and recognition,... with 93% of employees receiving peer praise. Managers logged over 200 1:1 meetings in a month, improving coaching and career conversations. Lattice’s tools centralized employee data and made company values more tangible. Hub’s HR team now supports a people-first culture as the company plans to double in size.
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Goldrich Kest used Lattice to replace outdated annual reviews with ongoing feedback. The CEO led the rollout, promoting a culture... of open communication and employee engagement. Lattice's 1:1 feature helped managers and staff have real conversations and track development. Employees now have more opportunities for growth and advancement. The company is expanding use of Lattice to set individualized goals for all roles.
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Lattice helped Property Finder embed growth into daily work. 80% of eligible employees now have personal development plans. Engagement and... eNPS scores rose into the global top quartile. Regrettable attrition dropped from 27% to 19%. Managers became coaches, and recognition became a shared experience. Lattice connected feedback, development, and learning in one platform.
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Valtech used Lattice to unify feedback and reviews across its global workforce. The company faced challenges maintaining culture and engagement... during rapid growth and remote work. Lattice enabled record participation in employee surveys and helped launch targeted workshops. Managers now use data from Lattice to improve leadership skills. Regular feedback and 1:1s have increased employee engagement and support from leadership.
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Lattice helped Metabolon build a structured performance management program. Before Lattice, Metabolon had no clear process for reviews or career... growth. The HR team used Lattice to launch engagement surveys and gather feedback. They created career tracks and individual development plans using Lattice Grow. Employees now have more clarity on goals, roles, and performance. Lattice also made it easier to track conversations and recognize achievements through Slack integration.
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Lattice helped JustAnswer bring structure to performance reviews and employee feedback. The company, with over 700 employees, needed a scalable... solution for 360-degree reviews and OKR tracking. Lattice enabled 93% engagement survey participation and a 90% review completion rate. Managers gained visibility into one-on-ones and employee goals. Lattice legitimized employee feedback and improved offer acceptance rates.
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Lattice helped Exponent Partners increase employee engagement scores by over 21% in one year. The HR team used real-time data... from Lattice to spot issues early and act fast. Flexible schedules and management training improved employee wellbeing, raising scores from the high 50s to over 70. Turnover dropped to just 3%. Managers now use Lattice for coaching, feedback, and performance reviews, making processes clear and consistent.
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Lattice helped Pagefreezer cut its onboarding time in half. The HR team used Lattice to automate onboarding tasks and access... important data. This made it easier to keep top talent and improve retention. Pagefreezer, a small tech company, needed a simple way to manage HR with only one full-time HR employee. Lattice made HR operations faster and more effective.
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