Real-World Case Studies and Customer Success Stories with Lattice

Lattice helped ivision move from manual, spreadsheet-based HR processes to a unified platform. The company standardized performance reviews and structured... one-on-ones, making feedback and reviews faster and more consistent. Lattice enabled transparent, equitable compensation with salary bands and performance-based bonuses. Managers gained tools to track pay, benchmark salaries, and make data-driven decisions. Teams using Lattice reported fewer complaints and faster review cycles.
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Lattice helped NPact boost employee recognition by 45. 6% and cut voluntary turnover by 6%. The HR team relaunched Lattice,...raising platform usage to over 70%. NPact centralized performance reviews and goal tracking, improving clarity and speed. The company also used Lattice to streamline onboarding and foster a more open, empathetic culture. NPact won the 2024 Lattice ROI Innovation Award for these results.
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Lattice helped Fairmarkit align its People and Finance teams, driving a 75% increase in ARR per employee. The platform enabled... regular check-ins, biannual performance reviews, and a new growth framework. Manager enablement programs and structured onboarding improved engagement by 35%. Lattice provided data for better hiring, compensation, and planning decisions. Fairmarkit used Lattice to turn people programs into business drivers.
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Lattice helped Shippo move to a remote-first model and manage rapid growth. Shippo used Lattice to launch 360-degree reviews and... engagement surveys. The HR team cut time spent tracking review progress by 50%. Employees found the new system easier and more intuitive than their old HRIS. Lattice's 1:1s tool helped Shippo keep employees connected across 30 states.
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Lattice helped Demandbase unify performance management as the company grew from 300 to 800 employees. The platform enabled weekly 1:1s,... bi-annual check-ins, and ongoing feedback, making it easier for managers and employees to stay aligned. Lattice supported change management during acquisitions and helped new hires connect with their teams. Employees used Lattice to track career growth and receive continuous feedback. The tool fostered a culture of communication and professional development across the organization.
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Lattice helped Mind Foundry, an AI startup, streamline feedback and development processes. The company replaced manual HR tasks with automated... reviews, goal tracking, and engagement surveys. Mind Foundry used Lattice to boost employee retention and foster a culture of feedback and recognition. The platform enabled SMART goal setting and supported career growth conversations. As a result, Mind Foundry achieved high retention rates and improved people team efficiency.
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Cutover used Lattice’s OKRs to boost goal update participation from 50% to 98% in one year. The company struggled with... alignment and accountability before Lattice. Lattice provided a structured OKR framework and unified system for goal setting. Leadership engagement, especially from the CEO and CFO, drove adoption. Lattice helped Cutover build a culture of ownership, transparency, and cross-functional collaboration.
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Lattice HRIS helped LTSE automate a complex 75-step onboarding process. LTSE needed better HR tools to support its mission of... long-term growth. Old systems and spreadsheets slowed them down. Lattice HRIS connected their performance, engagement, and development data. This gave LTSE more visibility and helped them make better decisions with people data.
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Lattice helped GoCardless boost company confidence by 30% in one year. The company achieved 100% goal setting and 100% participation... in bi-annual performance reviews. Employee engagement rose, with 75% of staff using feedback tools. Lattice enabled clear goal alignment and a continuous feedback culture. GoCardless now links feedback to company values and tracks employee sentiment with pulse surveys.
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Lattice helped Coca-Cola Peninsula Beverages align 1,300 employees, most of whom work offline, by focusing on feedback and growth conversations. The company used... a phased rollout, starting with a "Month of Love" campaign to encourage peer feedback. 82% of employees participated in feedback, and 76% set up 1:1s in Lattice, with 3,816 1:1s held. Lattice enabled cultural alignment and engagement, supporting a people-first approach. The result was stronger employee ownership and deeper business alignment.
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Lattice helped UNREAL Snacks manage 120% headcount growth by replacing fragile HR systems. The company unified performance reviews, engagement surveys,... and goal-setting in one platform. Over 75% of employees now use 1:1s monthly, and 100% of managers complete reviews on time. UNREAL saw an 8-point eNPS boost and a 6-point increase in goal alignment. Lattice enabled real-time feedback, structured growth, and clear communication across teams.
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Lattice helped Monzo Bank improve performance review participation as the company grew rapidly. Monzo moved from manual Google Sheets to... Lattice, making reviews easier and more transparent. Managers now track feedback and reviews in one place, saving time and boosting trust. Review completion rates increased every cycle. Lattice's calibration feature gave Monzo new insights into diversity and inclusion progress.
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Lattice helped Vantage West Credit Union cut employee turnover by 27%. The platform made it easy for managers to set... clear goals and track progress. Employees felt more supported and engaged through regular one-on-ones and development conversations. Internal promotions increased, and HR could quickly spot and address issues using analytics. Vantage West saw higher engagement and fewer employee relations problems after adopting Lattice.
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GWI used Lattice to improve employee engagement and performance as they expanded globally. They replaced disconnected HR tools with Lattice’s... structured performance and engagement platform. Managers gained real-time insights into team performance and employee development. As a result, 91% of employees now complete engagement surveys and 98% of managers complete performance reviews. GWI built a skills-first culture that attracts and retains top talent in a competitive market.
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9fin used Lattice to make feedback a daily habit, not just a yearly event. As the team grew to 50... employees, they needed a better way to share feedback and track performance. Lattice helped them document feedback, run engagement surveys, and manage career pathways. After extra training, the share of employees giving feedback rose from 34% to 54%. Lattice analytics let 9fin measure and improve their feedback culture.
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Lattice helped Scrum Alliance automate 25 HR processes. The nonprofit needed to remove admin burden and support a new leadership... team. Lattice streamlined HR operations and let managers focus on leading. The platform reinforced trust and saved time for employees. Scrum Alliance improved workplace culture with Lattice.
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OpenWorks is a facilities management company in the US. They wanted to grow and needed better people processes. They chose... Lattice HRIS to help them scale and make HR work easier. With Lattice, they reduced manual work by 25%. The company found the system easy to use and good for their employees.
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Articore Group used Lattice to replace manual HR processes and unify their people management. They achieved 70% active goal attainment... and now complete 100% of performance reviews in Lattice. Every employee will have an individual growth plan by the end of 2024. Lattice helped Articore boost employee engagement, trust, and happiness. The company now has a streamlined HR tech stack focused on growth and performance.
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Lattice helped DECIEM manage rapid team growth and maintain a strong company culture. The platform enabled structured performance reviews and... goal setting for both business and personal development. Over 80% of employees used Lattice to set goals, and 97% completed performance reviews within a year. Staff engagement increased, with 86% feeling a family connection and 85% aligning with company values. Lattice supported DECIEM’s focus on employee wellness and continuous feedback.
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Lattice helped Linktree standardize performance reviews and growth conversations for its 200 employees. The platform enabled biannual 360-degree reviews, quarterly... career talks, and biweekly one-on-ones. Managers became better career coaches, and employees gained clear career paths. Lattice gave HR access to people data, improving transparency and decision-making. Linktree built a culture of inclusion, high performance, and employee development with Lattice.
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Lattice helped AllTrails improve employee engagement and feedback as the company grew from 30 to over 150 employees. The HR team... used Lattice to streamline onboarding, enable continuous feedback, and centralize 1:1 meetings. Lattice Praise fostered a culture of public recognition, boosting morale and participation. AllTrails also used Lattice for onboarding and offboarding surveys, giving HR a complete view of engagement. The platform supported new managers and helped employees see clear career paths.
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Lattice helped USAirtours boost sales by 20% after moving to a fully virtual model. The company used Lattice to align... goals, drive feedback, and improve engagement for its 85-person team. Pulse surveys saw 95% participation, and performance review completion rose to 80%. Managers now give nearly 100% active feedback. Lattice enabled a best practice people strategy, supporting both business growth and employee satisfaction.
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Lattice helped Cahill Contractors create a consistent employee experience for both office and field staff. The HR team used Lattice... to improve onboarding, with 92% of new hires finding it valuable. Performance reviews and feedback are now centralized, making transitions between projects smoother. Manager support scores increased by 34% after targeted training and feedback using Lattice. In less than two years, Cahill saw 45 internal promotions, showing strong employee development.
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Fandom switched from Culture Amp to Lattice to boost employee engagement and feedback. Their old HR platform was only used... for annual reviews, so employees rarely logged in. Lattice made feedback continuous and easy, helping managers and employees connect more often. The platform's simple design led to high adoption and daily use. Fandom now enjoys a stronger, more connected company culture.
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Lattice helped Strike Graph combine HR, payroll, performance, and compensation into one platform. Before Lattice, Strike Graph used many disconnected... tools and did lots of manual work. The company had a small HR team and needed to save time. With Lattice, they now spend less time on spreadsheets and more time helping employees grow. Lattice made their people processes faster and easier.
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Lattice helped Strive Health reduce employee attrition by building a manager-driven career growth program. The company rolled out structured career... tracks, individualized development plans, and a transparent promotions process using Lattice. Over 50 new managers were trained, 40 employees were promoted, and 36 clinical managers re-engaged through personalized plans. Career conversations became consistent and part of daily operations. Strive Health earned Lattice’s 2025 “Growth Accelerator” award for scaling people development.
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Lattice helped Huge, a global design and technology company, overhaul its feedback process. Huge replaced inefficient annual reviews with project-based... and quarterly feedback cycles. This change saved 2,000 hours and boosted manager effectiveness scores by 9 points. Employee engagement rose, with 80% giving feedback by the end of 2023. Now, 60% of employees have individual development plans, making growth a daily focus.
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Lattice helped Sendle make onboarding fair for employees in different countries. Sendle is a 100% carbon-neutral shipping company. They needed... to unify people processes and data across four countries. Lattice let them automate, delegate, and eliminate manual work. This helped Sendle keep a strong company culture while growing globally.
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Valimail used Lattice Grow to boost employee engagement and retention. The company created career development guides and empowered managers to... lead growth conversations. Employee net promoter score (eNPS) rose by 23 points. Voluntary attrition stayed 86% below industry benchmarks. Peer recognition nearly doubled, and 87% of employees approved of career development talks. Valimail built a culture where people choose to stay.
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Lattice helped Property Finder embed growth into daily work. 80% of eligible employees now have personal development plans. Engagement and... eNPS scores rose into the global top quartile. Regrettable attrition dropped from 27% to 19%. Managers became coaches, and recognition became a shared experience. Lattice connected feedback, development, and learning in one platform.
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Lattice helped Rapha improve employee engagement and performance management. Rapha replaced manual processes with Lattice, making feedback and reviews faster... and easier. The team now completes reviews 20% more often and gets survey results in just two days. Managers use data from Lattice to have better conversations and drive positive change. The platform also supports Rapha’s focus on diversity, equity, and inclusion.
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Braze used Lattice to fix its inconsistent performance review process. Before Lattice, reviews were managed by email and hard to... track. With Lattice, Braze set up two review cycles each year and added monthly career check-ins. Managers now use Lattice for goals, feedback, and 1:1 meetings. The HR team can access past reviews and analyze data by location or department. Employees feel more confident about their growth and development.
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Lattice helped Pagefreezer cut its onboarding time in half. The HR team used Lattice to automate onboarding tasks and access... important data. This made it easier to keep top talent and improve retention. Pagefreezer, a small tech company, needed a simple way to manage HR with only one full-time HR employee. Lattice made HR operations faster and more effective.
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