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Education Case Studies and Customer Success Stories with Laserfiche

Coppell Independent School District (ISD) - Education - Large

Laserfiche helped Coppell ISD cut student enrollment time from over a week to just one day. The district automated manual... document management and integrated Laserfiche with their SIS, creating student records in 5-10 seconds. Digital cumulative folders now store all student documents, reducing errors and lost files. Automation improved threat assessment and bullying investigation processes, cutting turnaround from a week to one day. Staff save time and ensure student safety with streamlined workflows and instant notifications.

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Grand Prairie Independent School District (GP ISD) - Education

Laserfiche helped Grand Prairie ISD digitize student document workflows. Staff no longer print and scan files. Special education diagnosticians upload... files instantly. The district saves over 12,000 hours and thousands of dollars each year. Student services and business processes move faster. Laserfiche document management improved efficiency for the school district.

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Southeast Kansas Education Service Center – Greenbush - Education

Laserfiche helped Southeast Kansas Education Service Center – Greenbush improve Medicaid billing for Kansas school districts. The old Google Drive... system was hard to use and made finding student records slow. Laserfiche made searching and sharing information easy. Staff saved time and could focus more on helping students and families. The new system increased accuracy and transparency for Medicaid claims.

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Palo Alto Unified School District (PAUSD) - Education

Laserfiche helped Palo Alto Unified School District replace its old content management system. The district needed a platform that was... easy to use and could automate and integrate processes. Laserfiche provided a shared forms and workflow platform for all schools and departments. Key processes like Position Control and Head Injury Protocol became automated. The district improved efficiency and could focus more on student outcomes. Staff found it easier to communicate and manage information.

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Keller Independent School District - Education - Large

Laserfiche Forms helped Keller ISD automate bullying and harassment investigations. The district serves over 35,000 students and needed to meet... a 10-day federal deadline for investigations. The new system lets people report incidents online, even anonymously. Automated workflows and built-in timers keep investigations on track and compliant. Administrators now see more reports and can spot trends to improve student safety.

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Linn-Benton Community College - Education - Large

Laserfiche helped Linn-Benton Community College cut transcript review time from six weeks to one week. The college used Laserfiche to... let students upload transcripts online and get fast evaluations. Staff can now manage workloads based on demand. Students get updates at every step, reducing phone calls. The process improved student experience and made staff jobs easier.

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Coppell Independent School District (ISD) - Education

Laserfiche helped Coppell ISD automate student enrollment and records management. The district replaced manual, paper-based processes with Laserfiche’s enterprise content... management solution. This change cut the student enrollment timeline from over a week to just one day. Integration with the student information system now creates student records in 5-10 seconds. Staff and parents benefit from faster, easier, and more accurate document handling.

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Grand Prairie Independent School District (GP ISD) - Education - Large

Laserfiche helped Grand Prairie ISD save over 12,000 hours each year by digitizing student document workflows. The district replaced slow,... paper-based processes with instant digital uploads. Staff no longer print and scan files, cutting labor costs and delays. Student services improved with faster, more secure document management. The solution delivered thousands of dollars in annual savings.

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Palo Alto Unified School District (PAUSD) - Education - Large

Laserfiche replaced PAUSD's legacy ECM system, integrating with Infinite Campus and ERP to automate workflows. The district standardized key processes... like Position Control and Head Injury Protocol, improving efficiency and responsiveness. Staff now use digital forms, reducing manual work and errors. Laserfiche empowers teams to focus on student outcomes and supports a digital-first approach across departments.

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Government Administration Case Studies and Customer Success Stories with Laserfiche

Samish Indian Nation - Government Administration - Medium

Laserfiche helped Samish Indian Nation make grant approvals 80% more efficient. The tribe replaced slow, manual paper processes with automated... workflows and e-forms. Staff now process grant applications in a single day instead of a week. Integrations with tools like Smarty and MicroBilt improved financial aid and vaccine registration. Laserfiche supports hybrid meetings and ongoing digital innovation for tribal members and staff.

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City of Mount Pearl - Government Administration - Medium

Laserfiche Cloud helped the City of Mount Pearl modernize government processes. The city replaced manual workflows with automation, improving efficiency... and data accuracy. Staff now use digital forms and automated approvals, reducing errors and wasted time. Service quality for citizens improved with faster processing and better access. The city eliminated slow, error-prone manual data entry across HR, finance, and permitting.

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Osceola County Sheriff's Office - Government Administration

Laserfiche helped Osceola County Sheriff's Office move from paper to digital HR processes. The agency saw job applications triple, from... 50 to 150 per month, after launching online forms. Laserfiche automated background checks, onboarding, and document storage, making HR paperless. Staff now access files instantly and save time with digital workflows. Integration with personnel management systems improved speed and accuracy.

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Samish Indian Nation - Government

Laserfiche helped Samish Indian Nation move from paper-based processes to digital automation. The organization used Laserfiche for records management, e-forms,... and workflow automation. Grant approvals became 80% more efficient. Staff can now process grant applications in a single day instead of a week. The solution improved resilience and made it easier to serve tribal members and staff.

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Mackenzie District Council - Government Administration

Laserfiche helped Mackenzie District Council modernize its information and process management. The council needed a secure ECM system for better... service delivery and recordkeeping. Laserfiche moved from being just an electronic filing cabinet to a workflow orchestration engine. Integrations with the council’s ERP automated key processes like leave requests, making them much faster. The IT team now uses Laserfiche to improve records management and automate workflows, boosting efficiency and security.

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Tompkins County, NY - Government Administration - Large

Laserfiche helped Tompkins County, NY, save $5. 5 million by avoiding a new records facility. The county digitized over 9,000...boxes of records and cut records request turnaround from 28 to 12 days. Laserfiche's automation improved transparency, data security, and disaster recovery. Citizens now access public records online, 24/7, with less red tape. The county saved $2.8 million in operational costs in five years.

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Idaho Department of Correction - Government Administration - Large

Laserfiche helped the Idaho Department of Correction digitize and integrate client information across 2,000 staff and nearly two dozen facilities. The solution eliminated... costs for physical storage and shipping files, and improved data accuracy by reducing lost or outdated information. Laserfiche API integration streamlined workflows and automated data entry, saving staff time. Digitizing medical records made information easier to find and secure. The department now plans to expand records management and automation for greater efficiency.

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Westbank First Nation - Government Administration - Medium

Laserfiche Forms helped Westbank First Nation move from paper to electronic HR forms. Employees now fill out digital forms, which... route requests to the right managers and HR. The automated workflow stores documents, applies security, and notifies payroll. Over 50 HR documents are processed weekly. A custom portal lets staff find forms easily, reducing support emails and calls. The new system makes HR processes faster and more organized.

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City of Mount Pearl - Government Administration - Medium

Laserfiche Cloud helped the City of Mount Pearl automate workflows and improve citizen services. The city replaced manual, error-prone processes... with digital forms and automated approvals. Staff now work faster and make fewer mistakes. Residents submit forms online, saving time and reducing errors. The move to Laserfiche Cloud cut IT costs and boosted staff adoption. The city now delivers better, faster digital services to its community.

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Financial Services Case Studies and Customer Success Stories with Laserfiche

GMX Seguros - Financial Services - Medium

Laserfiche helped GMX Seguros cut claims processing time from over 15 days to under five. The insurer saw a 75%... increase in claims handling capacity. Other business areas grew by 20% to 30%. Laserfiche automated policy management, compliance, and document storage. GMX Seguros freed up office space and improved audit readiness. The company now handles 50,000–60,000 claims per year with faster, more efficient workflows.

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American United Federal Credit Union (FCU) - Financial Services

Laserfiche process automation helped American United Federal Credit Union automate member information capture and storage. The credit union needed to... scale operations and integrate with its existing technology. Laserfiche became the main workflow engine, saving hundreds of hours each month. Staff now use Laserfiche for key processes, easing the burden of mergers and supporting growth. The platform also improved records management and enabled better data reporting.

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Bath Building Society - Financial Services - Small

Laserfiche Cloud helped Bath Building Society cut mortgage processing time by 30%. The Society used dynamic digital forms and workflow... automation to replace manual, paper-based processes. Employees and brokers now spend less time on repetitive tasks and more on service. Compliance is built into the system, reducing risk and manual effort. The solution improved data quality, decision-making, and customer experience.

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Rehmann - Financial Services

Laserfiche Forms helped Rehmann improve workflow and information governance. The firm needed more consistent workflows and easier compliance across offices.... Laserfiche streamlined new account opening and automated onboarding. In 2023, Rehmann opened 600 new accounts and gained $400 million in new assets. The solution saved up to 8,000 employee hours per year. Compliance and audits became easier and less time-consuming.

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Luminus Financial - Financial Services

Laserfiche helped Luminus Financial digitize all member documentation after a merger. The credit union used Laserfiche to automate member onboarding... and wire transfer processes. Staff now collect and route information using Laserfiche forms and DocuSign. The new onboarding process saves about three hours per new member. This results in 1,800 staff hours saved each year. Luminus also improved compliance and made future acquisitions easier.

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Bath Building Society - Financial Services

Laserfiche Cloud helped Bath Building Society move from paper to digital forms. The Society used Laserfiche to automate mortgage applications... and payments. This made the process 30% more efficient for applicants, brokers, and staff. Employees now spend less time on manual tasks and more on service. Data quality and decision-making improved. Compliance is built into the system, saving time and effort.

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Public Service Social Security Fund (PSSSF) - Financial Services - Large

Laserfiche helped Public Service Social Security Fund cut benefit processing times by over 90%, from up to 60 days to just 3–5 days. The fund integrated... Laserfiche to automate workflows, centralize records, and improve document security. Staff and members now access records quickly, boosting satisfaction. The shift to digital saved costs and freed up office space. Laserfiche supports PSSSF’s goal of full automation and better decision-making.

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Manufacturing Case Studies and Customer Success Stories with Laserfiche

Monómeros - Manufacturing - Large

Laserfiche helped Monómeros automate accounts payable and meet Colombia's e-invoicing rules. The company integrated Laserfiche with SAP ERP to digitize... invoices and cut AP cycle time from 72 hours to 10 minutes. Monómeros improved traceability, compliance, and inventory management. The solution also boosted sustainability and customer service. Monómeros now processes about 1,500 invoices per month with much higher efficiency.

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Airline Hydraulics - Manufacturing

Laserfiche helped Airline Hydraulics cut RMA steps by 50% and staff involvement by 60%. The company used Laserfiche Forms and... workflow to standardize data from suppliers, customers, and sales. Integration with Epicor reduced manual entry and errors. Airline Hydraulics increased revenue by 25% in five years without adding staff. The solution improved process automation and data validation for manufacturing operations.

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Monómeros - Manufacturing

Laserfiche helped Monómeros digitize and automate accounts payable. The company faced manual invoice processing and new e-invoicing laws in Colombia.... Laserfiche integrated with SAP ERP to digitize invoices and automate workflows. This cut the AP cycle from 72 hours to 10 minutes. Monómeros improved compliance, traceability, and efficiency.

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Hospital & Health Care Case Studies and Customer Success Stories with Laserfiche

Nueces Center for Mental Health and Intellectual Disabilities (NCMHID) - Hospital & Health Care - Medium

Laserfiche process automation helped NCMHID cut wasted time and improve accountability. The organization replaced manual workflows with automated forms, boosting... process efficiency by up to 99%. Incident report processing became 90% more efficient. Staff now spend less time on paperwork and more on patient care. Laserfiche also improved compliance and real-time reporting for mental health services.

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SIU Medicine - Hospital & Health Care

Laserfiche helped SIU Medicine automate and digitize key business processes. The organization faced complex, manual workflows for procurement and service... requests. Laserfiche Forms and workflow tools reduced the timesheet process from one week to less than a minute. Automation improved staff satisfaction, supported hybrid work, and ensured compliance. SIU Medicine now uses Laserfiche across departments to streamline operations and boost efficiency.

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Louisiana Patient’s Compensation Fund (PCF) - Hospital & Health Care - Medium

Laserfiche helped the Louisiana Patient’s Compensation Fund cut physical storage by 97%. Records retrieval time dropped by 99%, from days... to minutes. The organization doubled its records processing capacity. Staff now manage legal, claims, and HR documents faster and with fewer errors. Laserfiche’s automation and integration features improved compliance and reduced onboarding time.

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Insurance Case Studies and Customer Success Stories with Laserfiche

GMX Seguros - Insurance

Laserfiche helped GMX Seguros cut claims processing time from over 15 days to under five. The insurance company increased claims... handling capacity by 75%. Laserfiche automated document management and compliance, reducing paper use and freeing office space. GMX Seguros also saw 20-30% growth in other business areas. Integration with the claims system improved efficiency and customer experience.

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CATIC - Insurance

Laserfiche helped CATIC automate and digitize manual, paper-heavy processes. CATIC migrated content to Laserfiche and automated workflows for services like... CATICTrac, records management, claims, and compliance. The company saved over $325,000 each year. Some processes became up to 90% more efficient. CATIC improved customer service and increased capacity without hiring more staff.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Laserfiche

DHL - Transportation/Trucking/Railroad - Very Large

Laserfiche helped DHL automate and digitize flight records, saving up to 8,000 employee hours per year. The IT team used... Laserfiche Cloud to manage electronic flight bag processes, HR records, and mechanic certifications. Pilots now access documents on iPads, reducing paper use and risk of accidents. Automated reminders prevent certification lapses. DHL scaled from 30 to 200 users without performance loss. Laserfiche improved efficiency, sustainability, and control across operations.

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Utilities Case Studies and Customer Success Stories with Laserfiche

DHL - Logistics

Laserfiche helped DHL automate and digitize operations in Latin America. DHL used Laserfiche for records management, electronic forms, and process... automation. The IT team deployed Laserfiche Cloud to digitize the electronic flight bag process for pilots and dispatchers. Pilots now access flight documents on iPads, removing the need for paper copies. This new process saves up to 8,000 employee hours per year and improves efficiency and sustainability.

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Entertainment Case Studies and Customer Success Stories with Laserfiche

Maryland Theatre - Entertainment

Laserfiche helped Maryland Theatre digitize and automate its business processes. The theatre faced challenges with physical files and needed to... streamline event management, sales, and nonprofit operations. Laserfiche enabled better data collection, centralized document management, and automated workflows. Staff now collaborate more easily and make faster decisions. The theatre improved documentation quality and hired an extra staff member to support its growing schedule.

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Professional Training & Coaching Case Studies and Customer Success Stories with Laserfiche

Enterprise & Training Company (ETC) - Professional Services - Medium

Laserfiche helped Enterprise & Training Company (ETC) automate onboarding and compliance. ETC managed a 100% increase in caseload without hiring... more staff. The team placed job seekers 50% faster than competitors. Automation saved 10-15 minutes per customer and $1.6 million in salary costs. Staff now spend more time helping customers and less on paperwork.

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Oil & Energy Case Studies and Customer Success Stories with Laserfiche

Orano - Oil & Energy

Laserfiche helped Orano improve records management and process automation. Orano faced challenges with manual processes, compliance, and document retrieval. Laserfiche... provided standardized records management and automated workflows. Staff can now find documents faster and meet regulatory needs. Information management and business processes became 10-50% more efficient. Laserfiche reduced errors and made operations smoother.

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Pharmaceuticals Case Studies and Customer Success Stories with Laserfiche

MilliporeSigma - Pharmaceuticals

MilliporeSigma used Laserfiche to create a central hub for testing data. The company needed to standardize and centralize packaging test... data to meet strict industry regulations. They implemented the STARS system using Laserfiche Forms and workflows. This solution cut review and report generation time by 85%. It also reduced manual errors and improved data transparency.

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Other Industry Case Studies and Success Stories with Laserfiche

Loudoun County - Government Administration - Large

Laserfiche Enterprise Content Management helped Loudoun County, VA, support rapid population growth and high service demand. The IT department unified... three separate document imaging systems into one ECM platform. This move reduced support needs and improved efficiency for over 3,000 employees across 32 departments. Departments with heavy paper use, like Environmental Health and Family Services, saw immediate benefits from digitization. Internal demand for Laserfiche grew quickly, leading to plans for more administrators and faster deployment.

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Jackson County - Government Administration - Large

Jackson County used Laserfiche to solve paper records problems and meet strict records retention laws. Staff struggled with manual filing... and compliance. Laserfiche Records Management Edition automated retention schedules and made records easy to find. The Sheriff’s Office used Laserfiche to organize warrants by type and year. Integration with Tiburon CAD/RMS and Laserfiche Quick Fields improved data entry and workflow. Staff now access records faster and work more efficiently.

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Hanover County - Government Administration - Large

Laserfiche helped Hanover County digitize over 85% of tax documents in one year. The county automated tax record approvals and... eliminated about 15,000 pages of printing yearly. Staff no longer spend a day each week sorting paper files. Laserfiche Workflow and Records Management Edition improved document management and compliance. The county now serves residents faster and meets state records standards.

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Symbria Inc. - Health, Wellness And Fitness - Large

Laserfiche Forms and Workflow helped Symbria Inc. automate patient plan of care processing. Before, managers spent hours on manual paperwork... and chasing physician signatures. Now, documents are routed, validated, and faxed electronically. Each facility saves five hours a week. Rehab Program Managers can focus more on patient care, not paperwork.

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Jones College - Education - Medium

Jones College used Laserfiche Cloud to centralize five student service departments. The college moved forms and documents online, making access... easier for staff and students. Laserfiche Cloud enabled a fast digital transformation, completed in about a week. During the COVID-19 pandemic, Jones College saw a 15% increase in summer enrollment. Staff created over 30 online forms for financial aid and other services. The solution improved efficiency and reduced paperwork.

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FCA Packaging - Manufacturing - Large

Laserfiche helped FCA Packaging automate business processes after two acquisitions. The company used Laserfiche to digitize accounts payable, cutting invoice... approval from four days to five hours. Employees now focus on higher-value work, improving productivity and accuracy. Vendor and employee satisfaction increased. FCA Packaging can now scale operations and support growth with streamlined workflows.

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Bremer County - Government Administration - Small

Laserfiche helped Bremer County automate document management and scanning. Staff used to spend hours scanning and indexing paper, leading to... low adoption. With Laserfiche Quick Fields, six departments scanned and indexed large stacks of documents in days, not weeks. The Zoning Department cleared a six-month backlog in less than a week. Integration with the Iowa Land Records System saved $2,500 in annual fines. Staff now use Laserfiche more, freeing up time for other projects.

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Riela Yachts Ltd - Hospitality - Small

Laserfiche helped Riela Yachts digitize and automate safety management for superyachts. The company replaced over 5,000 pages of paper manuals... per yacht with an electronic repository. Updates now reach all vessels in minutes, improving ISM Code compliance. Crews use over 30 digital forms for safety and operations, saving time and reducing admin work. Riela Yachts cut costs and gained new clients by modernizing their processes.

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City of Shakopee - Government Administration - Medium

Laserfiche Avante helped the City of Shakopee upgrade from four to 50 users. The city integrated Laserfiche with building permit... and police case management systems. Police now search evidence photos by metadata, improving investigations. Finance uses Laserfiche Quick Fields to scan and organize accounts payable documents. The upgrade made document management faster and easier for nine departments. HR plans to digitize records and automate hiring with Laserfiche Workflow.

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Community Action Partnership of Ramsey and Washington Counties - Non Profit Organization Management - Large

Laserfiche helped Community Action Partnership of Ramsey and Washington Counties digitize over 25,000 case files for their low-income energy assistance program. Staff used automated... workflows to speed up application approvals and crisis response. Urgent cases now get processed faster, and files are easy to find. The agency improved audit readiness and protects sensitive client data with secure document management. Laserfiche's TIFF archival format ensures long-term access to records.

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Colegio Alemán Alexander von Humboldt A.C. - Education - Large

Laserfiche helped Colegio Alemán Alexander von Humboldt A. C. digitize and automate student services. The school used Laserfiche forms and...workflow automation to streamline re-enrollment, cutting the process from hours to just five to ten minutes. Parents now complete everything online, saving time and improving satisfaction. The team also automated enrollment, scholarship requests, and bus transportation processes. Integration with their ERP, Intelisis, made document management and payments easier for staff and families.

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Merichem - Manufacturing - Medium

Laserfiche helped Merichem automate approval processes and centralize information. The company reduced the burden of meeting ISO 9001 and ASME... documentation requirements. Employees saw increased productivity and information accuracy. Turnaround times for customers improved. Manual work and overtime hours decreased, making operations safer and more efficient.

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DESAF (Costa Rica’s Ministry of Labor and Social Security) - Government Administration - Large

Laserfiche helped DESAF digitize over 32,000 employer files. The agency cut meeting times from hours to just 10 minutes. Staff... now access documents instantly and reduced wait times by 50%. DESAF no longer relies on off-site scanning or paper storage. The new system improved data transparency and sped up funding allocation for social programs.

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Alabama Department of Mental Health - Hospital & Health Care - Large

Laserfiche helped the Alabama Department of Mental Health digitize patient records for over 200,000 patients. The agency used Laserfiche to... create an electronic records management system, improving staff efficiency and compliance. The solution eliminated the need for a new warehouse, saving money for patient services. Staff can now access electronic health records in just three clicks. Integration with the CoCentrix medical system reduced repetitive data entry and ensured continued Medicare and Medicaid funding.

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Montgomery County Hospital District (MCHD) - Hospital & Health Care - Large

Laserfiche helped Montgomery County Hospital District automate forms and workflows during COVID-19. The hospital district used Laserfiche to track employee... exposures, symptoms, and case investigations. Automation improved HIPAA compliance and privacy for ambulance patients. Remote teams could access information and file claims easily. The solution enabled faster, safer crisis response and better public health outcomes.

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Southwestern College - Education - Small

Laserfiche Forms helped Southwestern College automate academic planning and scheduling. The college used to rely on manual, paper-based processes that... were slow and error-prone. With Laserfiche Forms, staff now manage student course loads and planning from a central menu. The solution lets them easily adjust student plans and generate reports from their student information system. Staff save time, and the college can predict course counts and revenue more accurately. This gives students better support and helps the college budget with confidence.

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Papua New Guinea Department of Education - Education - Very Large

Laserfiche Forms helped the Papua New Guinea Department of Education digitize its Requisition Task Management System. The department replaced slow,... paper-based processes with automated workflows. Staff now submit purchase requests online, cutting approval times from months to much less. The new system improved transparency and accountability. Employees can track requests and deadlines, freeing up time for core education work.

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Collin County, TX - Government Administration - Large

Laserfiche Forms and Workflow helped Collin County, TX automate its Early Identification of Mental Illness (EIMI) process in the jail. The county moved... from paper and email to digital forms, cutting processing time from four hours a day to just minutes. The new system ensures all screenings are completed within 12 hours, reducing audit pain and improving compliance. Automated notifications and records management keep the process efficient and reliable. The EIMI process now runs 24/7 and is critical for county operations.

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Texas Higher Education Coordinating Board - Education - Large

Laserfiche Avante helped the Texas Higher Education Coordinating Board manage over 1. 5 million documents yearly for student loan operations....The legacy system caused 19 hours of daily downtime and $76,000 in annual losses. Laserfiche improved document workflow, reduced bottlenecks, and made information easy to access. Staff used Laserfiche’s workflow automation and document capture tools to streamline processes. The solution increased transparency and saved staff time.

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City of Santa Monica - Government Administration - Large

Laserfiche helped the City of Santa Monica save over 180,000 staff hours by digitizing workflows and integrating with DocuSign. The city enabled... 80% of staff to telework in just 36 hours during the pandemic. Laserfiche reduced paper use and improved work-life balance for employees. The platform made city services faster and less costly for residents. Santa Monica now delivers better government services with less friction.

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New Caney Independent School District - Education - Large

Laserfiche helped New Caney Independent School District digitize student and employee records. The district saw 75% faster enrollment and saved... $330,000 by not outsourcing records scanning. Paper use dropped by 40%. Laserfiche Forms automated HR contracts and student file management. Staff, students, and parents now access records easily and securely online.

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Flood Protection Authority - Government Administration - Medium

Laserfiche Forms helped the Flood Protection Authority automate invoice approvals. The authority cut invoice processing time from 30-45 days to... just 10-15 days. Vendors now upload invoices through a portal, and project managers review them in Laserfiche. Over 2,000 invoices were processed in four months. The system links with Abila MIP for project and payment data. This automation improved efficiency and tracking for the finance team.

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Fiducia Management Consultants - Management Consulting - Medium

Laserfiche helped Fiducia Management Consultants automate contract management. The company used to rely on manual processes and many templates, which... slowed down project turnaround. With Laserfiche, they centralized account information and integrated with Salesforce CRM. Automated workflows now handle proposal generation and approvals. Employees save time and can focus more on clients. The approval process is now faster and more accurate.

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A full-service broker-dealer with over 300 licensed financial advisors and team members around the country - Financial Services - Large

Laserfiche Forms helped a full-service broker-dealer automate blotter submissions and advisor paperwork. The firm replaced manual, paper-based processes with digital... forms and automated notifications. This improved efficiency, reduced lost paperwork, and made compliance reporting easier. Advisors now submit documents electronically, and compliance teams can track and report on submissions. The solution enhanced customer experience and fulfilled regulatory requirements.

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Texas A&M University-Texarkana - Education - Medium

Laserfiche helped Texas A&M University-Texarkana build a fast, fair process for HEERF emergency aid. The university used Laserfiche Forms to... collect student applications and verify eligibility. They invited 1,188 students to apply online. The process was transparent and easy for students. Texarkana was the first in its system to award state CARES GEER funds.

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Mille Lacs Corporate Ventures - Hospitality - Large

Laserfiche Cloud helped Mille Lacs Corporate Ventures move key business processes to the cloud. The company manages two large casinos... and needed a more agile, accessible environment for corporate operations. Migrating contract management to Laserfiche Cloud reduced process times from weeks to hours. The transition allowed for better process visibility and easier workflow adjustments. Leadership used the move to review and improve business processes.

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El Departamento de salud mental de Alabama - Hospital & Health Care - Large

Laserfiche helped el Departamento de salud mental de Alabama digitize over 150 years of patient medical records. The department needed... to manage information for more than 200,000 patients and comply with federal laws to secure Medicaid and Medicare funding. Laserfiche enabled fast access to records, eliminated the need for physical storage, and improved efficiency for clinical staff. Integration with the CoCentrix system reduced duplicate data entry. The department now delivers better mental health care and handles more patient visits.

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Stewart Enterprises - Consumer Services - Large

Laserfiche Rio helped Stewart Enterprises recover from Hurricane Katrina by digitizing millions of cemetery and funeral home records. The company replaced... manual filing with automated document management and workflow. Integration with .NET applications and Canon scanners enabled 750 field employees to process documents faster. Laserfiche Quick Fields and Import Agent automated indexing and routing. Stewart Enterprises now has a nationwide, efficient, and compliant records management system.

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King’s University College (UWO) - Education - Medium

Laserfiche helped King’s University College digitize student forms and automate business processes. The college managed a 49% increase in applications... while improving efficiency. Admissions forms moved online, and manual tasks were eliminated. The college raised its admission requirement from 75% to 79%, leading to higher student retention. Staff and students benefited from remote access and streamlined workflows.

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A leading total wealth management and financial planning firm - Financial Services - Medium

Laserfiche helped a leading wealth management firm save $20,000 per year by eliminating the need for part-time clerks during tax season. The firm reduced... tax preparation time, saving thousands of hours annually. Laserfiche integrated with Microsoft Dynamics CRM and tax software, streamlining document management. The workflow automation improved efficiency and accountability. Staff could now focus more on client service instead of paperwork.

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Isle of Man Central Registry - Government Administration - Medium

Laserfiche helped the Isle of Man Central Registry move to digital records management. The registry replaced a legacy system with... Laserfiche, improving efficiency and access to information. Integration with Esri’s ArcGIS and a payment gateway enabled a public search portal for land and deeds. The solution supported compliance with GDPR and allowed 24/7 online access to purchase deeds. The registry continued full service during COVID-19 lockdowns thanks to Laserfiche.

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Shareholders Service Group - Financial Services - Medium

Laserfiche enterprise content management software helped Shareholders Service Group manage paper-intensive processes and meet strict FINRA compliance. The company grew... from zero to nearly 1,000 advisors, relying on Laserfiche for scalability and reliability. Staff across trading, operations, and cash management use Laserfiche for document management and fast client response. Laserfiche's user-friendly system enabled quick onboarding and improved client relationships. During audits, SSG provided all required documents electronically, simplifying compliance and audit processes.

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North Carolina Division of Water Resources - Government Administration - Large

Laserfiche helped the North Carolina Division of Water Resources digitize documents and automate workflows. Staff now find information faster and... share documents easily. Response times dropped from days to minutes. Employees in remote areas access records without large downloads. The division uses the Laserfiche Business Process Library to save time and boost efficiency.

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North County Transit District - Transportation/Trucking/Railroad - Medium

Laserfiche helped North County Transit District organize public records and automate workflows. Staff now spend less time finding documents for... FOIA requests. The solution improved contract approvals and onboarding with digital forms. Records retention and destruction are now more compliant and efficient. Laserfiche is part of the team's daily routine, supporting safety and regulatory compliance.

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Community Health Centers (CHCFL) - Hospital & Health Care - Large

Laserfiche automated accounts payable for Community Health Centers (CHCFL), cutting processing time by 50%. CHCFL, a large nonprofit healthcare provider,... needed to manage information better as patient needs grew. The old AP system caused errors and required manual data entry. Laserfiche integrated with Abila MIP Fund Accounting, making AP processes hands-off. Staff now save time and money, focusing more on patient care.

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Bergen Community College - Education - Large

Laserfiche helped Bergen Community College digitize and automate over 80 processes. The college reduced student foot traffic at its One... Stop center by 50%. Staff now focus more on student advising and counseling. Students submit documents and grade changes online, making services faster and easier. Laserfiche's low-code platform let BCC improve efficiency without growing its IT team.

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Dakotaland Federal Credit Union - Financial Services - Medium

Laserfiche helped Dakotaland Federal Credit Union automate nearly 250 workflows and 100 forms. The credit union replaced five rooms of... filing cabinets with electronic document management. Laserfiche improved compliance and made audits easier. Every department now uses Laserfiche for daily operations. Human resources uses it to manage employee records and reduce information loss. Dakotaland grew to 11 branches and 40,000 members while improving efficiency.

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AFP Crecer - Financial Services - Large

Laserfiche helped AFP Crecer, a leading fund manager in El Salvador, cut process times from 15 days to 5 days and from 5 days to 3 days. The company reduced... paper use by 350,000 sheets per year using electronic forms. Laserfiche improved document management, search, and reporting. Client file archiving dropped from 100 days to just 2 days. AFP Crecer now has better visibility and faster service for pension clients.

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Texas A&M University's College of Engineering - Education - Very Large

Laserfiche ECM helped Texas A&M University's College of Engineering automate HR onboarding. The college needed to handle a big increase... in students without doubling staff. Laserfiche Forms and Workflow cut onboarding time by about 45 minutes per employee. The solution removed paper, in-person meetings, and manual routing. Staff can now find employee records faster and support audits more easily. The college also uses Laserfiche to automate other forms and processes.

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Lebanese American University - Education - Large

Laserfiche Forms helped Lebanese American University give students online access to transcripts and academic records. Students now get updates and... can track requests in real time. The university reduced paper storage costs and made services faster. Staff use iPads to approve budgets while traveling. Laserfiche integrates with Banner and SharePoint for campus-wide automation.

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Samish Indian Nation - Government Administration - Small

Laserfiche Forms helped Samish Indian Nation cut grant approval time from one week to one day. The tribe automated its... grant process, letting managers review and approve applications on mobile devices. Email notifications and reminders keep tasks on track. All documents are stored and organized in the Laserfiche repository. Staff can now process more grants, and paperwork is never lost.

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Halquist Stone - Manufacturing - Medium

Laserfiche helped Halquist Stone automate its sales order process. Before, supervisors spent up to three hours daily on manual data... entry. Now, orders are entered on iPads and routed automatically. This change saved about $115,000 and freed up supervisor time. The company saw ROI in under a year and improved process transparency and accountability.

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Gitterman & Associates Wealth Management, LLC - Financial Services - Small

Laserfiche Avante helped Gitterman & Associates manage compliance for both FINRA and SEC. The firm replaced a legacy ECM system... that was hard to use and did not support folder hierarchy. Laserfiche made it easy to separate information for compliance and save on staff and storage costs. Employees found the system user-friendly and flexible. The firm regained office space and improved document retention with automated workflows.

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First Choice Bank - Banking - Medium

Laserfiche helped First Choice Bank automate records management and improve compliance. The bank centralized documents and reduced manual work. Employees... saved time and focused more on customer service. Auditors praised the organized files. During the COVID-19 pandemic, 70% of staff worked from home with minimal disruption. Laserfiche enabled fast access to loan files and supported PPP loan processing.

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City of Rochester - Government Administration - Large

Laserfiche helped the City of Rochester automate public records requests. The city built a Freedom of Information Law portal, cutting... processing time for over 4,000 requests each year by half. Staff and citizens now track requests online, improving transparency and efficiency. Multiple departments use Laserfiche for workflow automation and document management. The city reports positive feedback and faster returns on automation projects.

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Canadian Seed Growers’ Association - Non Profit Organization Management - Medium

Laserfiche helped the Canadian Seed Growers’ Association digitize seed certification. CSGA used Laserfiche electronic forms and automation to process up... to 20,000 applications yearly. Over 1,000 workflows now run in the background. The SeedCert portal lets growers and inspectors handle certification online. This digital shift improved efficiency and relationships with growers and government. CSGA also piloted blockchain for seed traceability.

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G&J Pepsi - Manufacturing - Large

Laserfiche helped G&J Pepsi automate accounts payable. The company processed thousands of invoices weekly and needed to centralize and digitize... AP. Laserfiche integrated with Microsoft Dynamics GP to automate invoice routing, approval, and voucher creation. This reduced manual work, improved compliance, and cut costs per invoice. G&J Pepsi gained better control, visibility, and efficiency in accounting operations.

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Town of Prosper - Government Administration - Medium

Laserfiche helped the Town of Prosper cut water equipment reading time by 75%. The IT team replaced paper forms with... Laserfiche electronic forms for boards, court, and public works. Staff saved over 100 hours each year by re-engineering processes. Laserfiche made information easy to search, retrieve, and manage. The town improved efficiency and reduced errors as it grew rapidly.

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Premium Packing - Consumer Services - Medium

Laserfiche Forms helped Premium Packing digitize daily wellness and temperature checks for 90 employees per facility. The company replaced paper... forms with digital questionnaires on iPads, improving HIPAA compliance and secure data storage. The solution was implemented in just three days. HR coordinators now receive instant alerts for high-risk cases, streamlining employee health monitoring. Premium Packing no longer needs to store large volumes of paper records, reducing compliance risks.

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Tompkins County, NY - Government Administration - Medium

Laserfiche helped Tompkins County, NY, avoid building a $5. 5 million records warehouse by digitizing two centuries of records. The...county invested $400,000 to $500,000 in scanning, software, and IT upgrades. Laserfiche enabled digital records management, improved indexing, and faster retrieval. Departments now access records via web and mobile, saving space and reducing costs. The county expanded Laserfiche to other municipalities using state grant funds.

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Ministry of Human Resources & Emiratisation (formerly known as the Ministry of Labour) - Government Administration - Large

Laserfiche helped the Ministry of Human Resources & Emiratisation digitize all employee records. The ministry saved AED 700,000 over three... years by managing the registry in-house. Document search times dropped from days to seconds. Staff found Laserfiche easy to use and quick to set up. Security and disaster recovery improved with digital records and regular backups.

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City of Long Beach - Government Administration - Large

Laserfiche helped the City of Long Beach cut annual ECM support costs by 50%. The city replaced its IBM FileNet... system with Laserfiche to consolidate information management. Staff needed to answer citizen questions dropped from 28 to 17, while service improved. Laserfiche enabled 24/7 online access to city contracts and records. Integration with business intelligence systems streamlined accounting processes. Long Beach increased transparency and saved time for both citizens and staff.

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Leesburg, Virginia - Government Administration - Medium

Laserfiche Cloud helped Leesburg, Virginia, move its enterprise content management to the cloud. The IT department used Laserfiche to automate... processes and support remote work during the COVID-19 pandemic. The solution enabled fast processing of $6 million in CARES Act funding for over 330 businesses and 20 nonprofits. Automated forms and business process automation reduced manual work and improved service quality. Staff saved time and improved accuracy for community support programs.

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An independent investment advisory firm - Financial Services - Medium

Laserfiche helped an independent investment advisory firm cut new account opening time from up to 7 days to just 30 minutes. The firm integrated... Laserfiche with DocuSign, Tamarac CRM, and Laser App to automate workflows and ensure SEC and FINRA compliance. The solution saves about 41,415 hours per year and improves audit preparation. Automated reminders and secure e-signatures boost accountability and prevent fraud.

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Keller Independent School District - Education - Large

Laserfiche helped Keller Independent School District automate business processes across departments. The district serves over 35,000 students and employs more... than 4,000 staff. Before Laserfiche, onboarding took weeks or months and required manual paperwork. Now, onboarding is fully automated and takes days. Student records are managed electronically, improving access, compliance, and security. Laserfiche enabled Keller ISD to become a leader in K-12 records management innovation.

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Canadian Seed Growers Association - Manufacturing - Medium

Laserfiche helped the Canadian Seed Growers Association automate seed crop certification. The old process was slow and paper-based, taking 10... to 15 days for reports to arrive. Laserfiche and LincDoc enabled 30% of applications to be submitted online. The new workflow uses Laserfiche SDK and Quick Fields for faster data entry and review. Now, applications are reviewed in two days, reducing delays and risks for seed growers.

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PERI Formwork Scaffolding Engineering Ltd - Manufacturing - Large

Laserfiche helped PERI Formwork Scaffolding Engineering Ltd cut invoice processing from weeks to one day. The company built a web... portal for staff and customers to access invoices and statements online. This improved customer experience and made operations more transparent. PERI saved $75,000 a year in printing and paper costs. Staff and customers gave very positive feedback on the new system.

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Beachwalk Resort - Hospitality - Medium

Laserfiche helped Beachwalk Resort automate contract management and guest communications. The resort replaced manual paperwork with digital workflows, making it... easier to comply with PCI guidelines. Owners now sign contracts and upload sensitive information securely online. Staff spend less time on filing and more on customer service. The process is faster and more convenient for both owners and employees.

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Town of Okotoks - Government Administration - Medium

Laserfiche helped the Town of Okotoks centralize data across 20 locations. Before Laserfiche, departments struggled with slow service and data... errors. The city used Laserfiche Forms and workflow automation to launch over 150 digital processes. Staff now process 21,000 digital forms in one system. The permitting department saves two months of admin work each year. Inspections and permits finish in 6–8 months instead of a year.

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Steinhafels - Retail - Large

Laserfiche Forms helped Steinhafels automate over 100 employment forms. The HR team replaced paper forms with standardized electronic forms, saving... up to 10 hours per week. Automated workflows improved onboarding, job requisition, and document retention. The company saved $80,000 annually by not hiring extra HR staff. Laserfiche enabled HR to focus more on employee engagement and inspired other departments to adopt automation.

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Cámara de Comercio de Barranquilla - Government Administration - Large

Laserfiche Forms helped Cámara de Comercio de Barranquilla move business registration online. Over 50,000 businesses now use the digital portal.... Registration time dropped from up to 15 days to just 24 hours. The chamber saves $50,000 each year in operational costs. Laserfiche improved compliance and made customer service faster and easier.

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Customer Success Stories of Laserfiche

 

Smith County launches new website - Tyler Morning Telegraph

Smith County has launched a new website featuring enhanced accessibility and user experience. The site now uses Laserfiche for document... storage, allowing residents to view and search documents efficiently. This integration aims to improve community engagement and communication with local government.

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