Laserfiche Overview

Laserfiche transforms document management with its AI-powered platform, enabling faster completion of tasks across enterprises. Known for its strong process automation capabilities, it utilizes workflows and electronic forms to streamline operations. Analytics tools provide insights that can drive better decision-making. A surprising detail? Laserfiche not only manages documents but also engages with a community of users, offering shared insights and expertise. This dual focus on technology and community support sets it apart in the content management landscape.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Laserfiche.

Other use cases:

  • Advertisement
  • Onboarding
  • Social Media Analytics
  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Customer Case Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Laserfiche.

Other priorities:

  • Improve Visibility
  • Acquire Customers
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
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Laserfiche Use-Cases and Business Priorities: Customer Satisfaction Data

Laserfiche works with different mediums / channels such as User Generated Content. Blogs. Offline etc.

Laserfiche's features include Recording, Personalization, Templates, etc. and Laserfiche support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Laserfiche analytics capabilities include Custom Reports, and Analytics.

Reviews

"...When used for the bidding process, the advertisement with the Invitation for Bid [IFB] is published using various media...." Peer review by Sheree Montgomery, Facilities Plans Coordinator/Laserfiche Administrator, Virginia Tech

Laserfiche, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Laserfiche is a leading SaaS provider of ECM and business process automation. The platform accelerates business through workflows, electronic forms, document management, and analytics.

Popular Business Setting

for Laserfiche

Top Industries

  • Government Administration
  • Education
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Laserfiche is popular in Government Administration, Education, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Laserfiche Customer wins, Customer success stories, Case studies

What makes Laserfiche ideal for Workflow Management?

What makes Laserfiche ideal for Content Management?

How does Laserfiche address your Sales Document Management Challenges?

Why is Laserfiche the best choice for Onboarding?

14 buyers and buying teams have used Cuspera to assess how well Laserfiche solved their Content Management Systems needs. Cuspera uses 3006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

4Front Engineered Solutions - Manufacturing

Laserfiche helped 4Front Engineered Solutions automate manual processes and centralize information. The company used Laserfiche to manage documents for order management and accounts payable. Employee...s can now access and process files from different offices. This improved efficiency, transparency, and accountability. Staff can work remotely and collaborate on documents. The solution also supports global expansion and integrates with their ERP system.

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Archdiocese of Perth - Religious Institutions

Laserfiche helped the Archdiocese of Perth digitize and manage records. The Archdiocese needed to improve information management and follow Royal Commission recommendations. Laserfiche provided a sec...ure records management system. The solution digitized historical documents and integrated new records. Staff now access all information from one place. Automation improved efficiency across 110 parishes. The Safeguarding Office saves hundreds of hours each year and can serve the community better.

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Bath Building Society - Financial Services

Laserfiche Cloud helped Bath Building Society move from paper to digital forms. The Society used Laserfiche to automate mortgage applications and payments. This made the process 30% more efficient fo...r applicants, brokers, and staff. Employees now spend less time on manual tasks and more on service. Data quality and decision-making improved. Compliance is built into the system, saving time and effort.

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CATIC - Insurance

Laserfiche helped CATIC automate and digitize manual, paper-heavy processes. CATIC migrated content to Laserfiche and automated workflows for services like CATICTrac, records management, claims, and ...compliance. The company saved over $325,000 each year. Some processes became up to 90% more efficient. CATIC improved customer service and increased capacity without hiring more staff.

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Coppell Independent School District (ISD) - Education

Laserfiche helped Coppell ISD automate student enrollment and records management. The district replaced manual, paper-based processes with Laserfiche’s enterprise content management solution. This ch...ange cut the student enrollment timeline from over a week to just one day. Integration with the student information system now creates student records in 5-10 seconds. Staff and parents benefit from faster, easier, and more accurate document handling.

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DHL - Logistics

Laserfiche helped DHL automate and digitize operations in Latin America. DHL used Laserfiche for records management, electronic forms, and process automation. The IT team deployed Laserfiche Cloud to... digitize the electronic flight bag process for pilots and dispatchers. Pilots now access flight documents on iPads, removing the need for paper copies. This new process saves up to 8,000 employee hours per year and improves efficiency and sustainability.

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See How Laserfiche Robotic Process Automation (RPA) Can Streamline Workflows

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Frequently Asked Questions(FAQ)

for Laserfiche

What is Laserfiche?

Laserfiche is an Intelligent Content Management and Business Process Automation platform that enables organizations to transform into digital businesses. It helps to improve ROI and internal communications.

Laserfiche’s workflow is a powerful business process automation software that classifies, organizes, routes and archives documents.

Laserfiche eliminates manual processes and automates repetitive tasks, accelerating how business gets done through its powerful workflows, electronic forms, document management and analytics, It establishes guidelines for organizing documents to ensure consistency and business continuity for the company and drive information security across the enterprise.

What is Laserfiche used for?

Laserfiche is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of Laserfiche?

Recording, Personalization and Templates are some of the top features of Laserfiche.

Who uses Laserfiche?

Laserfiche is used by Government Administration, Education and Information Technology And Services among other industries.

What are Laserfiche alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Laserfiche.

Where is Laserfiche located?

Laserfiche is headquartered at 3545 Long Beach Blvd. Long Beach, CA 90807, USA.
lightning

Peers used Laserfiche for workflow management and content management

Laserfiche Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)

Laserfiche Integrations

Laserfiche integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.56/5 ★

Read Reviews (422)
Data Export

4.50/5 ★

Read Reviews (344)

Accela Civic Platform

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Feith Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Gimmal Records Management

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Laserfiche

Overall Risk Meter

Low Medium High

Top Failure Risks for Laserfiche

Laserfiche News

Awards

Laserfiche Recognized as a 2025 Gartner?? Peer Insights? ??Customers?? Choice? for Document Management - Business Wire

Laserfiche has been recognized as a 2025 Gartner Peer Insights Customers Choice for Document Management. This marks the sixth consecutive year Laserfiche has received this distinction, based on customer reviews. The company achieved a 4.7-star rating from 308 reviews and a 92% willingness to recommend. The recognition highlights Laserfiche's commitment to customer-centric innovation and its impact on document management.

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Awards

Laserfiche Named 2025 Gartner Peer Insights Customers' Choice - MarTech Cube

Laserfiche has been recognized as a 2025 Customers' Choice in the Gartner Peer Insights 'Voice of the Customer': Document Management report. This accolade is based on customer reviews, with Laserfiche receiving a 4.7-star rating and a 92% willingness to recommend. The recognition highlights Laserfiche's commitment to customer-centric innovation and its role in enhancing workflow efficiency and information governance.

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Awards

Info-Tech Research Group Names Laserfiche a Leader in Enterprise Content Management Enterprise Report

Info-Tech Research Group recognized Laserfiche as a leader in enterprise content management in its latest enterprise report. This highlights Laserfiche's strong capabilities in document management and process automation for organizations seeking robust digital transformation solutions.

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Product

Laserfiche Releases AI Tools to Automate Manufacturing Workflows - AdvancedManufacturing.org

Laserfiche has launched new AI-powered tools designed to automate manufacturing workflows. The release enhances Laserfiche's document management and process automation platform, enabling manufacturers to streamline operations, reduce manual tasks, and improve efficiency through intelligent data extraction and workflow automation.

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Laserfiche Profile

Company Name

Laserfiche

Company Website

https://www.laserfiche.com/

Year Founded

1987

HQ Location

3545 Long Beach Blvd. Long Beach, CA 90807, USA

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE