Accela Civic Platform Overview
Accela's cloud-based solutions are designed to enhance the daily operations of government agencies by improving efficiency and citizen engagement. These solutions are particularly useful for building communities, growing businesses, and protecting citizens. Accela's platform provides ready-to-deploy civic applications that are unified on a scalable and extensible platform, allowing agencies to streamline processes and improve service delivery. By leveraging Accela, governments can simplify plan reviews and prepare for future innovations, such as AI integration. This suite of tools is essential for agencies seeking to modernize their operations and foster better community interactions.
Use Cases
Customers recommend Workflow Management, Engaging And Following Up, License Management, as the business use cases that they have been most satisfied with while using Accela Civic Platform.
Business Priorities
Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Accela Civic Platform.
Accela Civic Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Accela Civic Platform's features include Alerts: Popups & Notifications, and Capture Information. and Accela Civic Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Accela Civic Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...." Peer review by Judy Steele, Deputy Director, Department of Excise and Licenses, City and County of Denver
Accela Civic Platform offers shared SaaS technologies for government agencies. It accommodates needs from large states to small departments.
Popular Business Setting
for Accela Civic Platform
Top Industries
- Government Administration
- Retail
Popular in
- Enterprise
- Large Enterprise
Accela Civic Platform is popular in Government Administration, and Retail, and is widely used by Enterprise, and Large Enterprise,
Accela Civic Platform Customer wins, Customer success stories, Case studies
How efficiently Does Accela Civic Platform manage your Workflow Management?
How does Accela Civic Platform address your Engaging And Following Up Challenges?
What solutions does Accela Civic Platform provide for License Management?
Why is Accela Civic Platform the best choice for Community Building?
11 buyers and buying teams have used Cuspera to assess how well Accela Civic Platform solved their business needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for Accela Civic Platform
What is Accela Civic Platform?
Accela Civic Platform is a cloud-based platform of government software solutions that includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It helps to scale best practices, improve internal communication and increase sales and revenue.
It makes it easier for citizens to open and run a business, apply for permits and schedule inspections, and the platform provides agencies with the flexibility and scalability to enable innovation over time without the need to invest in new technology. It accelerates growth, efficiency, and transparency in communities of all sizes.
Some of its features are built-in reporting, automated push notifications, platform-wide integrations, GIS mapping, code enforcement and many more.
What is Accela Civic Platform used for?
What are the top features of Accela Civic Platform?
Who uses Accela Civic Platform?
Where is Accela Civic Platform located?
Peers used Accela Civic Platform for workflow management and engaging and following up
Accela Civic Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
Accela Civic Platform Integrations
Accela Civic Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Accela Civic Platform
Overall Risk Meter
Top Failure Risks for Accela Civic Platform
Accela, Inc. News
Nortal Announces Acquisition of Accela Middle East Division - Business Wire
Nortal has acquired Accela's Middle East division, expanding its presence in the region.
GovPath + Accela: Two Decades of Excellence in Government Technology Partnership
GovPath, formerly TruePoint Solutions, has been an Accela Certified Partner since 2005, excelling in government technology implementations. They have completed over 500 projects, enhancing efficiency for public agencies. Recently, they merged with Gray Quarter, expanding their capabilities. Notable projects include transforming Montana's systems with Accela, showcasing their expertise in improving government services.
June Customer and Partner News and Training Highlights
Accela has been awarded a global AI Excellence Award for its customer experience transformation, which enhances government service delivery through AI-driven solutions. Additionally, Accela's partnership with ePermitHub is improving digital plan review processes, and Accela University is undergoing a major upgrade to offer a unified training platform.
AI Excellence: How Accelas Customer Experience Transformation Earned Global Recognition
Accela received the Silver Award at the 2025 Globee Awards for Excellence for its collaboration with SearchUnify, recognized for best use of technology to enhance customer experience through transformative improvements in customer support.
Accela, Inc. Profile
Company Name
Accela, Inc.
Company Website
https://www.accela.com/HQ Location
2633 Camino Ramon, Suite 500 San Ramon, CA 94583
Employees
251-500
Social
Financials
SERIES E
