Accela Civic Platform Overview
Accela's cloud-based solutions are designed to enhance the daily operations of government agencies by improving efficiency and citizen engagement. These solutions are particularly useful for building communities, growing businesses, and protecting citizens. Accela's platform provides ready-to-deploy civic applications that are unified on a scalable and extensible platform, allowing agencies to streamline processes and improve service delivery. By leveraging Accela, governments can simplify plan reviews and prepare for future innovations, such as AI integration. This suite of tools is essential for agencies seeking to modernize their operations and foster better community interactions.
Use Cases
Customers recommend Workflow Management, Engaging And Following Up, License Management, as the business use cases that they have been most satisfied with while using Accela Civic Platform.
Business Priorities
Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Accela Civic Platform.
Accela Civic Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Accela Civic Platform's features include Alerts: Popups & Notifications, and Capture Information. and Accela Civic Platform support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Accela Civic Platform analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Accela is the leading provider of provider of cloud based productivity and civic engagement solutions for government...." Peer review
Accela Civic Platform offers shared SaaS technologies for government agencies. It accommodates needs from large states to small departments.
Popular Business Setting
for Accela Civic Platform
Top Industries
- Government Administration
- Retail
Popular in
- Enterprise
- Large Enterprise
Accela Civic Platform is popular in Government Administration, and Retail, and is widely used by Enterprise, and Large Enterprise,
Comprehensive Insights on Accela Civic Platform Use Cases
What makes Accela Civic Platform ideal for Workflow Management?
What solutions does Accela Civic Platform provide for Engaging And Following Up?
What solutions does Accela Civic Platform provide for License Management?
How can Accela Civic Platform optimize your Community Building Workflow?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Accela Civic Platform solved their business needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Shelby County, Tennessee
CASE STUDY City of Seattle
CASE STUDY Clark County
CASE STUDY Hartford, Connecticut
CASE STUDY City of Philadelphia
CASE STUDY State of Tennessee - Tennessee Alcoholic Beverage Commission (Tennessee ABC)
Frequently Asked Questions(FAQ)
for Accela Civic Platform
What is Accela Civic Platform?
Accela Civic Platform is a cloud-based platform of government software solutions that includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It helps to scale best practices, improve internal communication and increase sales and revenue.
It makes it easier for citizens to open and run a business, apply for permits and schedule inspections, and the platform provides agencies with the flexibility and scalability to enable innovation over time without the need to invest in new technology. It accelerates growth, efficiency, and transparency in communities of all sizes.
Some of its features are built-in reporting, automated push notifications, platform-wide integrations, GIS mapping, code enforcement and many more.
What is Accela Civic Platform used for?
What are the top features of Accela Civic Platform?
Who uses Accela Civic Platform?
Where is Accela Civic Platform located?
Peers used Accela Civic Platform for workflow management and engaging and following up
Accela Civic Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (69) |
| Analytics | Read Reviews (25) |
Accela Civic Platform Integrations
Accela Civic Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Accela Civic Platform
Overall Risk Meter
Top Failure Risks for Accela Civic Platform
Accela, Inc. News
Kern County's Accela cloud migration starts August 1, portal offline for 3 days - KBAK
Kern County will migrate its Accela system to the cloud starting August 1, 2025, causing a three-day outage of the Citizen Access portal. This move aims to enhance service delivery, though residents will temporarily lose access to permit-related services.
Accela and Citrus County, Florida Partner to Deliver Modern, Citizen-Centric Government Services - PR Newswire
Accela and Citrus County, Florida, have successfully implemented the Accela Civic Platform to enhance government services. This partnership aims to streamline permitting and licensing processes, improving efficiency and user experience. The rollout has received positive feedback from staff and the community, highlighting Accela's role in digital government transformation.
Accela and Citrus County, Florida Partner to Deliver Modern, Citizen-Centric Government Services - Accela
Accela has successfully implemented its Civic Platform in Citrus County, Florida, enhancing government services by streamlining permitting and licensing processes. The platform's ease of use and integration have improved operational efficiency and citizen engagement. Citrus County has also introduced training resources to support the transition, highlighting Accela's role in digital government transformation.
June Customer and Partner News and Training Highlights
Accela has been awarded a global AI Excellence Award for its customer experience transformation, which enhances government service delivery through AI-driven solutions. Additionally, Accela's partnership with ePermitHub is improving digital plan review processes, and Accela University is undergoing a major upgrade to offer a unified training platform.
Accela, Inc. Profile
Company Name
Accela, Inc.
Company Website
https://www.accela.com/HQ Location
2633 Camino Ramon, Suite 500 San Ramon, CA 94583
Employees
251-500
Social
Financials
SERIES E
