Accela Civic Platform Overview

Here’s the scoop on Accela Civic Platform! We've gathered over 540 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Accela Civic Platform is right for your needs? Our Cuspera AI engine can evaluate how Accela Civic Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Accela Civic Platform supports business activities such as:

  • Workflow Management
  • Engaging And Following Up
  • License Management
  • Social Media Analytics
  • Community Building

Accela Civic Platform can help you with many business goals, such as Scale Best Practices, Increase Sales & Revenue, Improve Internal Communications, Improve Visibility, Enhance Customer Relationships, etc. As a solution, Accela Civic Platform's capabilities include Alerts: Popups & Notifications, and Capture Information.

Accela Civic Platform Government Administration Vertical is its biggest customer base.

Reviews

"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...." Peer review by Judy Steele, Deputy Director, Department of Excise and Licenses, City and County of Denver

Accela Civic Platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Accela Civic Platform solved their business needs. Cuspera uses 540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities peers achieved using Accela Civic Platform.

Other priorities:

  • Improve Internal Communications
  • Improve Visibility
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Workflow Management , Engaging And Following Up , License Management , as the business use cases that they have been most satisfied while using Accela Civic Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management

4.62/5

Read Reviews (26)

"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...."
Engaging And Following Up

4.69/5

Read Reviews (16)

"...Citizens can engage and have easy access to their government when and how they want it...." The Civic Platform
License Management

4.39/5

Read Reviews (6)

"...The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more. ...."
PEER EXPERIENCES
Workflow Management

4.62/5

Read Reviews (26)

"...Within your workflow, you can quickly tell where things are and how you re progressing through the application...." Peer review by Judy Steele, Deputy Director, Department of Excise and Licenses, City and County of Denver
Engaging And Following Up

4.69/5

Read Reviews (16)

"...Citizens can engage and have easy access to their government when and how they want it...." The Civic Platform
License Management

4.39/5

Read Reviews (6)

"...The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more. ...." Peer review

18+ more Business Use Cases

Our AI advisor, Wyz, harnessed 540 insights from peers and experts to help you assess how these Accela Civic Platform use cases fit your business needs.

Frequently Asked Questions(FAQ)

for Accela Civic Platform

What is Accela Civic Platform?

Accela Civic Platform is a cloud-based platform of government software solutions that includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It helps to scale best practices, improve internal communication and increase sales and revenue.

What is Accela Civic Platform used for?

Accela Civic Platform is mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Workflow Management, Engaging And Following Up and License Management .

What are the top features of Accela Civic Platform?

Alerts: popups & Notifications, Capture information are some of the top features of Accela Civic Platform.

Who uses Accela Civic Platform?

Accela Civic Platform is used by Government Administration, Retail among other industries.

Where is Accela Civic Platform located?

Accela Civic Platform is headquartered at 2633 Camino Ramon, Suite 500 San Ramon, CA 94583.

Popular Business Setting

for Accela Civic Platform

Top Industries

  • Government Administration
  • Retail

Popular in

  • Enterprise
  • Large Enterprise
lightning

Peers used Accela Civic Platform to Scale best practices and Increase sales & revenue

Peer and Expert Opinion on Features

for Accela Civic Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.98/5

Read Reviews (9)
Capture information

4.16/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.98/5

Read Reviews (9)
Capture information

4.16/5

Read Reviews (7)

IT and Other Capabilities

for Accela Civic Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.46/5

Read Reviews (53)
Data Export

4.09/5

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.46/5

Read Reviews (53)
Data Export

4.09/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5

Read Reviews (74)
Chat Support

4.27/5

Read Reviews (21)
Phone Support

3.80/5

Read Reviews (6)
Email Support

3.50/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5

Read Reviews (74)
Chat Support

4.27/5

Read Reviews (21)
Phone Support

3.80/5

Read Reviews (6)
Email Support

3.50/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Custom Reports

4.41/5

Read Reviews (69)
Analytics

4.29/5

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Custom Reports

4.41/5

Read Reviews (69)
Analytics

4.29/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Accela Civic Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Accela Civic Platform

Vendor Profile Details

Company Name

Accela

Company Website

https://www.accela.com/

HQ Location

2633 Camino Ramon, Suite 500 San Ramon, CA 94583

Employees

251-500

Social

Financials

SERIES E