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Retail Case Studies and Customer Success Stories with Inxmail

VKF Renzel - Retail

Inxmail Professional helped VKF Renzel improve their email marketing. VKF Renzel needed to send newsletters for many products in 16... countries. Before, they added product data by hand, which took a lot of time. Inxmail connected their OXID eShop and econda analytics, so product info now loads automatically into emails. This cut newsletter creation time in half. Their open rate is 34%. Some targeted newsletters get click rates up to 14% and click-to-open rates over 50%.

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Modepark Röther - Retail

Inxmail helped Modepark Röther improve their email marketing. The company wanted more clicks and higher sales from newsletters. They joined... a strategy workshop with Inxmail to create a new email campaign plan. Teams from sales, e-commerce, and marketing worked together. They used customer data from different systems to personalize emails. This led to better campaign results and stronger teamwork.

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LANGGROUP - Retail

Inxmail helped LANGGROUP boost customer engagement with automated email marketing. LANGGROUP wanted to reactivate inactive customers for its TECHNOLIT brand.... Inxmail set up automated workflows for sending personalized voucher codes. The process reduced manual work and made newsletters easier to create. Over 37% of recipients opened the emails, showing strong interest. The solution improved customer loyalty and increased sales.

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HSE - Retail

Inxmail helped HSE boost online shop traffic with automated email campaigns. HSE used marketing automation, responsive templates, and personalized content... to engage customers. The solution reduced manual work and costs, freeing up resources for new campaigns. Mobile-optimized mailings increased engagement, and automated journeys encouraged repeat purchases. HSE gained better insights into customer behavior and improved campaign performance.

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Deichmann - Retail

Inxmail Professional helps Deichmann connect online and offline shopping with targeted email marketing. Deichmann uses Inxmail to send personalized offers,... coupons, and product updates to customers in 27 countries. The system links with Deichmann’s CRM, campaign tools, and product database for automated, up-to-date mailings. A custom content app lets editors quickly build newsletters with current product info. Automated processes save time and support Deichmann’s omnichannel strategy. Deichmann saw strong online shop growth in 2018.

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babymarkt - Retail & E Commerce

Inxmail Professional helps babymarkt automate personalized trigger emails for customers. The system sends relevant messages based on life events, like... pregnancy or birthdays, and includes targeted vouchers. Each country manages its own mailings, but Germany approves all campaigns. The Inxmail voucher plug-in tracks codes and alerts staff when new ones are needed. This approach boosts customer loyalty and supports sales with timely, relevant offers.

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Apparel & Fashion Case Studies and Customer Success Stories with Inxmail

SCHIESSER - Apparel & Fashion

DYMATRIX used its Customer Data Platform and DynaCampaign software to help SCHIESSER, a major underwear manufacturer, break down data silos and unify customer data. SCHIESSER wanted to... target customers with personalized campaigns across all channels and reduce manual work in marketing and IT. DYMATRIX implemented a data platform, cleaned duplicate records, and ran customer insights analysis to improve the Next Best Offer process. Automated triggers like cart abandonment and birthday offers were set up. SCHIESSER now has a 360-degree customer view and can optimize personalized offers along the customer journey.

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Ein Kunde aus der Bekleidungsindustrie (betreut von TWT Digital Group) - Apparel & Fashion

Inxmail Professional helped a fashion industry client, supported by TWT Digital Group, move from beginner to expert in email marketing. TWT set up... the technical foundation, managed workflows, and provided training. The client now runs their own email marketing using Inxmail Professional. Their open rates are above average, bounces and unsubscribes are very low, and their newsletter list is growing faster than expected. TWT continues to support with advanced templates and strategy.

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mey - Apparel & Fashion

Inxmail helped mey run a Christmas contest to boost newsletter signups. Mey used Inxmail's email marketing platform to create a... picture puzzle game. About 14,000 people joined the contest, leading to nearly 7,000 new leads. The contest newsletter had a 21.84% open rate and a 10.63% unique click rate. Mey saw stronger engagement and more contacts for future marketing.

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Gabor - Apparel & Fashion

Inxmail helped Gabor, a well-known shoe brand, move from simple newsletters to international email marketing. Gabor faced challenges with data... consolidation and consent management as they launched online shops in several countries. Inxmail provided a scalable solution using their platform and Value IQ for campaign management. The systems sync data automatically and handle complex requirements. Gabor now sends reliable transactional emails and targeted newsletters, improving customer engagement and supporting their digital growth.

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77onlineshop.de - Apparel & Fashion

Inxmail helped 77onlineshop. de automate and personalize their e-mail marketing. The goal was to reach a young, trend-focused audience and...reduce manual effort. Inxmail enabled automated trigger mails, personalized product recommendations, and mobile-optimized campaigns. The integration allowed for flexible layouts and seasonal adjustments. As a result, 77onlineshop.de saw higher conversion rates, greater efficiency, increased reach, and saved time on campaign execution.

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Hospitality Case Studies and Customer Success Stories with Inxmail

Ocean Independence - Hospitality

Inxmail Professional helped Ocean Independence improve email marketing for its global broker network. The company integrated Inxmail with CAS genesisWorld... CRM to send targeted, visually rich newsletters about luxury yachts. The new system enabled easy newsletter creation, mobile-friendly design, and precise audience segmentation. Ocean Independence achieved over 40% open rates, with continued growth, thanks to better targeting and a strong brand look.

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eurowings holidays / HLX - Hospitality

Inxmail helped eurowings holidays run a digital picture puzzle to get new leads. The campaign added over 22,000 new contacts... to their email list in just one week. Inxmail set up the technical side and made sure the process followed legal rules. The first newsletter after the campaign had a 20 percent open rate, up two points. The project used little internal effort and kept costs low.

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Aldiana GmbH - Hospitality

Inxmail helped Aldiana run a 50-day anniversary campaign with an interactive calendar. The campaign required a simple, secure, and legally... compliant way to collect leads. Inxmail provided a technical solution that managed the website, email integration, and data security. Over 11,000 people joined the contest and signed up for the newsletter. Aldiana exceeded its goals and gained many new leads.

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Media Production Case Studies and Customer Success Stories with Inxmail

Heise Medien - Media & Publishing

Inxmail helped Heise Medien improve their email marketing. Heise Medien needed easy-to-use tools for fast, professional mailings and better data... flow. Inxmail provided technical and strategic consulting, automation, and template design. They also supported a lead generation campaign with an Advent calendar. Heise Medien now runs more efficient campaigns, uses all their data in mailings, and gets more leads. Their customer lifecycle improved and they save resources.

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Heise Medien - Media Production

Inxmail helped Heise Medien send targeted product recommendations through their newsletter. Heise integrated Inxmail with their online shop, CRM, and... DynaCampaign for seamless marketing automation. The solution enabled personalized offers for different customer groups. The new approach increased shop revenue from newsletters by 20%. Heise plans to keep improving their email campaigns.

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DVV Media Group GmbH - Media Production

Inxmail Export Automation helped DVV Media Group sync all email marketing data with their CRM. Before, the team had to... move KPIs like sign-ups and click rates by hand, which took time and caused errors. With Export Automation, data now flows automatically from Inxmail to the CRM. This gives DVV Media Group a full view of campaign results in one dashboard. The solution needed no coding and was set up fast. Now, teams can make better decisions using up-to-date email stats.

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Consumer Electronics Case Studies and Customer Success Stories with Inxmail

SLV GmbH - Consumer Electronics

Inxmail Commerce helped SLV GmbH send automated, personalized transactional emails to dealers worldwide. SLV needed a new shop system for... multilingual, automated B2B communication. They chose Spryker integrated with Inxmail for reliable, branded mailings and clear workflows. The solution enabled fast, country-specific responses and improved customer experience. Automated workflows reduced manual work and made tracking email delivery easy.

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Fujifilm France - Consumer Electronics

Inxmail helped Fujifilm France connect their email marketing with Salesforce and Magento. Fujifilm wanted a tool that fit into their... digital systems without custom programming. Inxmail provided fast setup and strong support. The solution let Fujifilm send personalized newsletters and sync data between systems automatically. This saved time and made campaign management easy. All campaign reporting now happens in Salesforce, making email marketing simple for Fujifilm France.

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Publishing Case Studies and Customer Success Stories with Inxmail

Verlag Herder - Publishing

Inxmail helped Verlag Herder improve newsletter sign-ups for their magazine "kindergarten heute" using Facebook Lead Ads integration. Before, manual data... transfer caused delays and lower confirmation rates. With Inxmail, data moves from Facebook to email marketing in real time. This automation increased efficiency and let the team focus on other tasks. The double-opt-in rate for Facebook leads rose by 37% compared to other channels. Costs per subscriber dropped, making Facebook the top channel for newsletter leads.

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Verlag C.H.Beck - Publishing

Inxmail Professional helped Verlag C. H.Beck connect SAP CRM with their email marketing. The goal was to manage campaigns and...sync data without manual exports. Inxmail set up import and export automation, so data moves between systems with one click. New customer attributes sync automatically, saving time and effort. Staff now run campaigns from SAP CRM without worrying about data updates.

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Consumer Goods Case Studies and Customer Success Stories with Inxmail

Vorwerk - Consumer Goods

Inxmail helped Vorwerk send 15 million emails to 50 countries in 20 languages. Vorwerk needed high deliverability and easy-to-create, branded... email templates. Inxmail optimized Vorwerk's mailing list and set up a dedicated sub-domain for campaigns. The solution improved deliverability and protected the main domain's reputation. Vorwerk now creates personalized, multilingual mailings quickly and gets support from Inxmail for large campaigns.

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VOGEL'S Süsse-Werbe-Ideen - Consumer Goods

Inxmail helped VOGEL'S Süsse-Werbe-Ideen shift from print to digital marketing. The company used Inxmail for a personalized email campaign focused... on custom gummy bears. This campaign led to a 200 percent increase in leads and a 200 percent higher conversion rate compared to print. Automated, data-driven emails replaced costly print mailings. The company now uses cross-channel marketing and sees email as its top sales channel.

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Financial Services Case Studies and Customer Success Stories with Inxmail

MEAG - Financial Services

Inxmail Professional helped MEAG automate its fondspreis newsletter service. MEAG needed to reduce manual work and errors in sending personalized... fund price updates to investors. The solution used a custom content app in the Inxmail platform to deliver tailored, timely newsletters based on user preferences. This automation made the process faster and more reliable. MEAG saw more newsletter subscribers and freed up staff for other tasks.

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Non-Profit Organization Management Case Studies and Customer Success Stories with Inxmail

Habitat et Humanisme - Non Profit Organization Management

Inxmail helped Habitat et Humanisme improve their email marketing. The non-profit needed a tool that worked with Salesforce Sales Cloud... and could send regional content. Inxmail integrated smoothly and let volunteers manage campaigns easily. The software allowed sending personalized newsletters and donation receipts. Habitat et Humanisme now sends targeted updates to nearly 60 regions. Volunteers set up and run the system after a simple training.

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Banking Case Studies and Customer Success Stories with Inxmail

PSD Bank Berlin-Brandenburg - Banking

Inxmail helped PSD Bank Berlin-Brandenburg run a virtual Advent calendar to generate new leads and boost customer engagement. The bank used... the Advent calendar to collect high-quality, legally compliant leads through its website. Inxmail managed the entire process, from setup to execution, requiring only content from the bank. The campaign increased newsletter readership and generated hundreds of new email addresses in the first days. Regional prizes strengthened the bank's brand and supported local businesses.

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Telecommunications Case Studies and Customer Success Stories with Inxmail

congstar - Telecommunications

Inxmail helped congstar improve its email marketing over 10 years. congstar needed to manage complex campaigns and send millions of... emails each year. Inxmail provided mailing management, automation, and consulting. This let congstar save time and focus on its main business. The partnership led to higher sales, more new customers, and better customer retention. Email deliverability and resource use also improved.

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Automotive Case Studies and Customer Success Stories with Inxmail

AUDI AG - Automotive

Inxmail helped AUDI AG manage email notifications for global digital services. AUDI AG needed a system for automated, personalized emails... in many languages and countries. Inxmail provided a flexible platform that integrates with existing systems and supports complex workflows. The solution improved email deliverability, ensured data privacy, and allowed for easy migration of existing notifications. AUDI AG praised Inxmail for its expertise and flexibility in delivering the project.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Inxmail

SBB (Schweizerische Bundesbahnen) - Transportation/trucking/railroad

Inxmail helped SBB improve email communication for travelers. SBB wanted to send digital tickets with QR codes in four languages.... They needed emails to work offline and be easy to use. Inxmail's platform integrated with SBB's systems and automated personalized emails. SBB now sends reliable ticket emails and manages internal newsletters efficiently. The solution reduced digital barriers and improved customer experience.

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Utilities Case Studies and Customer Success Stories with Inxmail

DEW21 (Dortmunder Energie- und Wasserversorgung GmbH) - Utilities

Inxmail helped DEW21 improve customer loyalty with automated email marketing. DEW21 connected Inxmail to its SAP system for seamless data... sync and digital customer dialogue. The solution enabled personalized content, automated welcome journeys, and targeted voucher campaigns for new customers. For existing customers, DEW21 used automated contract renewal and tariff change offers. The platform supported high deliverability and easy integration, helping DEW21 stand out in a competitive market.

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Management Consulting Case Studies and Customer Success Stories with Inxmail

Camelot Management Consultants - Management Consulting

Inxmail helped Camelot Management Consultants connect their SAP Sales Cloud with advanced email marketing tools. Before, teams had to do... manual work and switch between systems. With Inxmail, they automated data sync, managed opt-ins, and used a powerful email editor. The integration made it easy to design mailings and keep all contact data up to date. Marketing and sales teams now work better together, making campaigns more effective and saving time.

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Marketing and Advertising Case Studies and Customer Success Stories with Inxmail

Heise RegioConcept - Marketing And Advertising

Inxmail New Xperience helped Heise RegioConcept create mailings faster and more efficiently. The team used new features like drag and... drop, stylesets, and container functions to improve workflow. The project included a new mailing template and updated infrastructure. Implementation took just four weeks. Heise RegioConcept now enjoys a modern design and more flexible, user-friendly email marketing.

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Sports Case Studies and Customer Success Stories with Inxmail

Bayer 04 Leverkusen - Sports

Inxmail helped Bayer 04 Leverkusen launch a successful email campaign for their 2023/24 home jersey. The club wanted to boost... sales and reward loyal fans. They used Inxmail's platform and voucher add-on to send personalized discount codes to season ticket holders. Automated reminder emails increased engagement. The campaign achieved a 60.72% open rate and a 19.07% click rate. Sales and fan loyalty both improved.

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