Real-World Case Studies and Customer Success Stories with freshdesk

Macmillan Distribution (MDL) streamlines customer support using Freshdesk.

Macmillan Distribution (MDL) streamlines customer support using Freshdesk.

Macmillan Distribution (MDL) streamlines customer support using Freshdesk.

Freshdesk helps Cinnamon Hotels & Resorts respond to enquiries twice as fast and win more bookings

Freshdesk helps Cinnamon Hotels & Resorts respond to enquiries twice as fast and win more bookings

Freshdesk helps Cinnamon Hotels & Resorts respond to enquiries twice as fast and win more bookings

DTI Management uses Freshdesk to collaborate internally and to support sellers better.

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk

DTI Management uses Freshdesk to collaborate internally and to support sellers better.

How MISA achieved a 50% query deflection rate with Freshdesk

SmartBuyGlasses Effortlessly Streamlines Customer Queries With Freshworks

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk

How MISA achieved a 50% query deflection rate with Freshdesk

DTI Management uses Freshdesk to collaborate internally and to support sellers better.

SmartBuyGlasses Effortlessly Streamlines Customer Queries With Freshworks

How MISA achieved a 50% query deflection rate with Freshdesk

SmartBuyGlasses Effortlessly Streamlines Customer Queries With Freshworks

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk

Pearson refurbishes their customer service and boosts email support with freshdesk

AIP Publishing improves the productivity of the Customer Experience and Order Processing team with Freshdesk

AIP Publishing improves the productivity of the Customer Experience and Order Processing team with Freshdesk

AIP Publishing improves the productivity of the Customer Experience and Order Processing team with Freshdesk

Pearson refurbishes their customer service and boosts email support with freshdesk

Pearson refurbishes their customer service and boosts email support with freshdesk

Finsure ditches shared inboxes for Freshdesk and achieves a 94% SLA

Freshdesk helps DebtBusters deliver support over 75,000 customers while retaining the personal connection

Finsure ditches shared inboxes for Freshdesk and achieves a 94% SLA

Freshdesk helps DebtBusters deliver support over 75,000 customers while retaining the personal connection

Freshdesk helps DebtBusters deliver support over 75,000 customers while retaining the personal connection

Finsure ditches shared inboxes for Freshdesk and achieves a 94% SLA

HelloFresh improved supply chain response and team collaboration using Freshservice, leading to enhanced data availability and operational efficiency.

aNewSpring uses Freshdesk to streamline multi channel support

How Lesley University turned students into rockstar support agents

SACAP Delivers Seamless Student Journeys with Freshdesk

SACAP Delivers Seamless Student Journeys with Freshdesk

aNewSpring uses Freshdesk to streamline multi channel support

SACAP Delivers Seamless Student Journeys with Freshdesk

How Lesley University turned students into rockstar support agents

How Lesley University turned students into rockstar support agents

aNewSpring uses Freshdesk to streamline multi channel support

Freshdesk helps ESS deliver support at scale to 700 school districts and 80,000 educators

Freshdesk helps ESS deliver support at scale to 700 school districts and 80,000 educators

Freshdesk helps ESS deliver support at scale to 700 school districts and 80,000 educators

How Freshdesk helped Nebu setup an astute helpdesk

How Freshdesk helped Nebu setup an astute helpdesk

How Freshdesk helped Nebu setup an astute helpdesk

Dexion uses Freshdesk to Unify and Scale their Operations

Dexion uses Freshdesk to Unify and Scale their Operations

Dexion uses Freshdesk to Unify and Scale their Operations

Freshdesk helps CEQUENS improve their FCR from 29% to 70%

Freshdesk helps CEQUENS improve their FCR from 29% to 70%

Teleresult improves customer experience with Freshdesk

Freshdesk helps CEQUENS improve their FCR from 29% to 70%

Teleresult improves customer experience with Freshdesk

Teleresult improves customer experience with Freshdesk

Squaretalk achieves 96% first response SLAs with Freshworks

Squaretalk achieves 96% first response SLAs with Freshworks

Squaretalk achieves 96% first response SLAs with Freshworks

Learn how Freshdesk helped Bridgestone set up an intuitive helpdesk

Learn how Freshdesk helped Bridgestone set up an intuitive helpdesk

Learn how Freshdesk helped Bridgestone set up an intuitive helpdesk