Real-World Case Studies and Customer Success Stories with Docusign CLM

Crossland Construction achieved an 85% solution impact and a 70% completion rate with same-day document turnaround, saving over $40K annually in postage costs using Docusign.

Crossland Construction achieved an 85% solution impact and a 70% completion rate with same-day document turnaround, saving over $40K annually in postage costs using Docusign.

Docusign Document Generation for Power Automate helped Crossland Construction respond quickly to regulatory changes. The company used the solution to manage documents more efficiently. They achieved ...an 85% completion rate. This improved their ability to keep up with changing rules. Docusign made their document process faster and easier.
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Docusign eSignature helped SimpleNexus improve the mortgage signing process. SimpleNexus embedded Docusign into their workflow. This made signing easier and faster for their customers. The solution r...emoved manual steps and made the process digital and secure. Customers now have a better experience with mortgage agreements.
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Docusign eSignature helped Primerica modernize its agreement process. Primerica wanted to reduce paper use and speed up client agreements. Docusign made the process digital and simple. Primerica saw ...a 23% drop in paper processing. Most agreements finished in less than 2 hours on mobile. The company achieved a 99.5% successful transaction rate.
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Docusign Notary On-Demand helped Vantage West Credit Union speed up home loan processing by 20%. The process went from 30 days to 24 days. Staff saved 67 hours in three months. Members can now sign a...nd notarize documents remotely. The new system is simple and secure. Members and staff both enjoy the faster, easier process.
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Docusign IAM platform helped Metro Credit Union boost digital efficiency. Metro wanted to make banking easier for members and staff. They used Docusign to remove friction in onboarding and member sup...port. The solution led to a 75% increase in operational efficiency in four weeks. Staff time for key processes dropped from 50 to 5 hours per month. Over 600 monthly autopay enrollments are now fully automated.
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Docusign IAM helped KPC Private Funds automate and simplify complex investment agreements. The company replaced manual, error-prone PDF processes with dynamic Web Forms and automated workflows. This ...change saved 70% of the time spent on agreement processes and reduced the number of templates managed by 87%. The solution also cut time spent with Maestro and App Center integrations by 90%. KPC Private Funds now captures investor data more accurately and scales operations more easily.
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Docusign CLM helped Vestwell automate contract processes and boost revenue. Vestwell used Docusign CLM to speed up agreement completion by over 90%. The platform saved 200 hours of manual labor each ...month. Drop-offs decreased by 70%. Vestwell integrated Docusign CLM and eSignature with Salesforce and Ordway Labs to create a unified workflow. This improved onboarding for customers, partners, and employees.
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DLA Piper elevates the delivery of its legal processes using Docusign

DLA Piper elevates the delivery of its legal processes using Docusign

Docusign CLM and Salesforce helped Heidrick & Struggles speed up client contracting. The company serves 70% of the Fortune 1000. They used Docusign to move from paper to digital agreements. This chan...ge made signature cycles over 85% faster. Time to revenue improved. Clients had a better experience. The solution worked for finance, HR, and legal teams.
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Docusign CLM and Iris helped Cimplifi organize contracts and automate workflows. The company moved from scattered agreements to a single, trackable system. 100% of the team now uses the platform. Man...ual contract review dropped by over 95%. Docusign Iris saved thousands of dollars and hours of work. The general counsel can now focus on key issues and speed up client signatures.
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Docusign Doc Gen for Salesforce, CLM, and Insight helped Insperity speed up agreement processing. Insperity used these tools to handle HR, procurement, and legal agreements. The company reduced agree...ment processing time from weeks to just a few days. This made it easier for Insperity to serve its clients faster. The solution improved efficiency for their business services team.
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Comcast Business improved sales efficiency, closing deals faster by using DocuSign, which eliminated return trips for contract signing and reduced the sales cycle, enhancing customer satisfaction.

Docusign CLM helped T-Mobile Wholesale cut agreement time by 44%. Manual processes slowed deals and tied up 40% of non-contract staff. Docusign automated workflows and approvals. The team saw 1.8x fa...ster cycle times for high-value agreements. Staff were freed from contracting tasks. T-Mobile Wholesale reached measurable ROI in 3 months.
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Comcast Business improved sales efficiency, closing deals faster by using DocuSign, which eliminated return trips for contract signing and reduced the sales cycle, enhancing customer satisfaction.

Adeva accelerated tech talent onboarding by 90%, reducing contract execution from 20 days to 90 minutes, and increased revenue by over 3000% using DocuSign eSignature and HubSpot.

Adeva accelerated tech talent onboarding by 90%, reducing contract execution from 20 days to 90 minutes, and increased revenue by over 3000% using DocuSign eSignature and HubSpot.

Docusign CLM helped Avis Budget Group transform procurement. The team managed $700 million in annual supplier spend across 20,000 suppliers. Before, contracts were scattered and hard to track. With D...ocusign CLM, contracts are now stored in one place. Supplier onboarding time dropped from weeks to days. The team gained better control, faster approvals, and stronger supplier negotiations.
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Genuine Parts Company Adopts an Enterprise Approach to Contract Management with Docusign CLM

Genuine Parts Company Adopts an Enterprise Approach to Contract Management with Docusign CLM

United Airlines fuels seamless HR workflows with Docusign eSignature for ServiceNow

United Airlines fuels seamless HR workflows with Docusign eSignature for ServiceNow

Docusign eSignature and Payments helped The University of Texas, Austin increase profitability. The university achieved a $2.41 million total ROI in one year. The solution made agreement and payment ...processes faster and easier. This improved efficiency for the university. Docusign supported digital transformation in higher education.
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Docusign and Procore helped Camden Property Trust improve efficiency in real estate operations. The company achieved a 6x faster turnaround time for signed documents. This speed boost made agreement ...processes much quicker. Camden Property Trust used Docusign to streamline workflows. The solution delivered measurable results for their business.
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AIA Australia improved employee and customer experiences using DocuSign Agreement Cloud, achieving over 300 use cases and reducing contract turnaround time to 48 hours.

Docusign helped Aon with their digital transformation. Aon used Docusign's expert support to roll out the solution successfully on the first try. The global program manager at Aon said having a Docus...ign expert gave them comfort and confidence. Docusign provided hands-on deployment and support services. This helped Aon achieve a smooth and effective implementation.
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AIA Australia improved employee and customer experiences using DocuSign Agreement Cloud, achieving over 300 use cases and reducing contract turnaround time to 48 hours.

Goosehead Insurance achieved a 90% faster delivery rate using DocuSign and Salesforce, significantly enhancing their business production efficiency.

Docusign eSignature and Salesforce helped Goosehead Insurance speed up new business production. Goosehead used Docusign to simplify the quote-to-bind process and cut manual data entry. The company sa...w 90% faster delivery with SMS and email, and a 36% faster user completion rate for digital signature documents. Goosehead saved 19 million sheets of paper. The solution supports their digital-first strategy and helps agents focus on new clients.
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Docusign helped AAA Washington speed up insurance agreement processing. The company switched from manual paperwork to digital templates. This change cut average agreement completion time from about 1...4 days to 1.1 days. Now, 87% of agreements finish in three hours. Monthly sales increased. Agents using Docusign closed more business than those who did not.
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Goosehead Insurance achieved a 90% faster delivery rate using DocuSign and Salesforce, significantly enhancing their business production efficiency.

Docusign AI-Assisted Review helps a global fashion retailer speed up contract reviews. The company used Docusign to cut review times from hours to minutes. This made their agreement process much fast...er. The solution improved efficiency for their team. The retailer can now handle contracts more quickly and easily.
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Docusign CLM helped Unilever improve its procurement process. Before Docusign, teams used email, printing, and scanning to manage contracts. Docusign automated contract creation and review, making th...e process faster and simpler. Unilever saw a 50% reduction in average contract completion time. Contract drafting times dropped by 80%. The Smarter Contracting initiative rolled out in 70 countries.
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Docusign CLM and Salesforce helped Flowserve automate contract management. The company faced slow, manual contract processes that hurt profit margins. With Docusign, Flowserve increased profit margin...s by 30%. Legal reviews became 40% faster. Admins saved 30 hours each week. Sales teams now create agreements quickly and focus more on selling.
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Docusign CLM helped Sensata Technologies modernize contract management. The legal team moved from paper files to a digital system. They now use Docusign CLM daily for contract review and tracking. Ma...nual review dropped, and legal gained real-time visibility into agreements. All legal staff adopted the new system. Teams now collaborate better and spot issues faster.
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Docusign IAM for Sales helped Catchafire double its contracting capacity. The nonprofit platform used to rely on manual templates and spreadsheets, which slowed down agreement processing. After switc...hing to Docusign IAM, Catchafire saw a 77% reduction in time spent processing agreements. Sales and legal teams now handle twice as many contracts. The platform's AI features and Salesforce integration made contract generation fast and easy.
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Docusign Intelligent Agreement Management helped Human-I-T cut agreement cycle time by 50%. The nonprofit reduced contract processing from 4–6 weeks to 2–3 weeks. They launched partnerships twice as ...fast. Human-I-T gained better visibility and control over agreements. This allowed them to scale operations and serve more people. Leaders can now track contract status and improve compliance.
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