Docusign CLM Overview

Docusign CLM streamlines and automates contract lifecycle management. Integrations with Salesforce, NetSuite, and more accelerate contract processes.

Use Cases

Customers recommend Contract Management, Workflow Management, Digital Signature, as the business use cases that they have been most satisfied with while using Docusign CLM.

Other use cases:

  • Collaboration
  • Content Management
  • Training & Onboarding
  • Proposal & Quote Management
  • Document Sharing
  • Engagement Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign CLM.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Manage Risk
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
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Docusign CLM Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign CLM works with different mediums / channels such as Offline. E-Mail. and On Premises.

Docusign CLM's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Docusign CLM support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Docusign CLM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The dashboard is a simple one-stop-shop for them to know where their contracts are in the review and approval process...." Peer review by Leslie Morse, Management Consulting

Peer review evidence (same sources as the product rating summary)

"...We also store our contracts in SpringCM which allows for quick OCR searches on pdfs and retrieval of legacy contracts...." Peer review by Dana H, Director - Legal Operations, Telecommunications
"...All solutions are going to have some basic workflow, storage, and visibility...." Peer review by Julie Honor, President, Counsel, Rise Interactive
"...With a click of a button contracts can be created and send for signature; documents can be previewed, edited, sent for review, and much more...." Peer review by Becky B., Data Quality Administrator

Docusign CLM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, ContractWorks, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign CLM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Docusign CLM is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Mid Market, Enterprise, and Small Business.

Docusign CLM Customer wins, Customer success stories, Case studies

How does Docusign CLM facilitate Contract Management?

How can Docusign CLM optimize your Workflow Management Workflow?

What solutions does Docusign CLM provide for Collaboration?

What solutions does Docusign CLM provide for Content Management?

332 buyers and buying teams have used Cuspera to assess how well Docusign CLM solved their Contract Management needs. Cuspera uses 1993 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

Alabama Agents Tighten Closing Pipelines with DocuSign Rooms and AI

Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management and improves efficiency in property transacti...ons.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign CLM Essentials: How to Generate and Process an Agreement

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Docusign CLM

What is Docusign CLM?

Docusign CLM allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Docusign CLM automates manual tasks, orchestrates complex workflows, and eliminates bottlenecks to get work done faster and more accurately, increase compliance, and improve customer experiences. DocuSign CLM delivers robust functionality that's easy to implement, use, and extend across the entire organization.

Docusign CLM features include flexible, configurable workflow, automate with workflow templates, seamless document generation, centralized searchable repository, support for collaboration and negotiation, clause library, rich integrations, and more.

What is Docusign CLM used for?

Docusign CLM is a Contract Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Workflow Management and Digital Signature .

What are the top features of Docusign CLM?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Docusign CLM.

Who uses Docusign CLM?

Docusign CLM is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are Docusign CLM alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), Hyland Governance and ContractWorks are popular alternatives for Docusign CLM.

Where is Docusign CLM located?

Docusign CLM is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign CLM for contract management and workflow management

Docusign CLM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (12)
Custom Reports

4.02/5

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5

Read Reviews (12)
Custom Reports

4.02/5

Read Reviews (165)

Docusign CLM Integrations

Docusign CLM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Docusign CLM

Software Failure Risk Guidance

?

for Docusign CLM

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign CLM

DocuSign, Inc News

Product

DocuSign (DOCU) Brings AI Contract Automation Into Enterprise Legal Workflows

DocuSign launched an integration with Google Cloud's Gemini Enterprise for Legal, enhancing AI-powered contract automation for enterprise legal teams. This integration allows legal departments to automate and analyze contract workflows securely within Google Cloud, extending DocuSign's capabilities beyond e-signatures into broader Intelligent Agreement Management.

Product

Docusign and Slack: Moving Contracts at the Speed of Chat

Docusign has integrated its Intelligent Agreement Management (IAM) with Slack, enabling users to manage contracts directly within Slackbot. This integration allows for seamless contract generation, review, and synchronization with Salesforce, enhancing collaboration and reducing delays in the agreement lifecycle. The integration aims to streamline workflows and improve data accuracy across systems.

Product

Turn Contract Insights into Action with Docusign Iris AI Assistant and Agents

Docusign has launched new AI and agentic capabilities within its Intelligent Agreement Management platform, featuring Docusign Iris. These enhancements automate complex contract workflows, offering a conversational AI assistant, customizable agents, and dynamic portfolio analysis tools. The platform integrates with third-party systems like Salesforce and HubSpot, providing deep agreement context and governance to streamline contract lifecycles.

Financial

Docusign to Announce Second Quarter Fiscal 2027 Financial Results on September 3, 2026

Docusign will announce its second quarter fiscal 2027 financial results on September 3, 2026, after U.S. markets close. A conference call and webcast will follow to discuss financial performance and business outlook.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F