Docusign CLM Overview

Docusign CLM streamlines and automates contract lifecycle management. Integrations with Salesforce, NetSuite, and more accelerate contract processes.

Use Cases

Customers recommend Contract Management, Workflow Management, Digital Signature, as the business use cases that they have been most satisfied with while using Docusign CLM.

Other use cases:

  • Collaboration
  • Content Management
  • Training & Onboarding
  • Proposal & Quote Management
  • Document Sharing
  • Engagement Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign CLM.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Manage Risk
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
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Docusign CLM Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign CLM works with different mediums / channels such as Offline. E-Mail. and On Premises.

Docusign CLM's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Docusign CLM support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Docusign CLM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...- The workflow solution is in depth enough for our workflows, and is simple enough to use -..." Peer review by Jacob T, Applications/Desktop Support Analyst, Transportation/Trucking/Railroad

Docusign CLM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, ContractWorks, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign CLM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Docusign CLM is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Mid Market, Enterprise, and Small Business.

Docusign CLM Customer wins, Customer success stories, Case studies

What makes Docusign CLM ideal for Contract Management?

How can Docusign CLM optimize your Workflow Management Workflow?

What benefits does Docusign CLM offer for Collaboration?

How does Docusign CLM address your Content Management Challenges?

332 buyers and buying teams have used Cuspera to assess how well Docusign CLM solved their Contract Management needs. Cuspera uses 1993 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

 

Comcast Business Services Boosts Productivity with Solution by Acumen Solutions and DocuSign on Appl - AOL.com

Comcast Business Services enhances its field sales productivity using a solution jointly developed by Acumen Solutions and DocuSign, implemented on Apple iPads. This solution enables real-time contra...ct generation and eSignature capabilities, streamlining sales processes and improving customer experiences. The integration with Salesforce further automates workflows, allowing Comcast to close deals faster and increase revenue.

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Docusign products will be discounted to agencies under latest GSA deal

Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Manage...ment (IAM) products. The deal provides a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.

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Docusign snags IDV deal with UK legal platform - Biometric Update

Docusign has secured an identity verification deal with a UK legal platform, enhancing its service offerings in the legal sector.

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Flowserve - Manufacturing

Docusign Intelligent Agreement Management helped Flowserve save over 4,500 hours each year. The manufacturing company increased profit margins by 30% and scaled agreement management to 2,000+ users i...n 50+ countries. Flowserve used Docusign CLM, Navigator, and AI to centralize contracts and boost legal visibility. Dashboards replaced manual tracking, giving teams instant insight and control. Salesforce integration let sales and legal work together with less admin work.

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First Citizens Bank - Financial Services

Docusign eSignature and Salesforce integration helped First Citizens Bank cut agreement processing time to under an hour. The bank needed to meet tight month-end and quarter-end deadlines and keep cu...stomer funding on track. With Docusign, documents move from generation to full execution and compliant storage quickly. This speed is critical for closing deals and funding loans on time. The solution supports IT and legal teams in the financial services sector.

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Calendly - Information Technology And Services

Docusign eSignature for Salesforce helped Calendly boost e-signature transactions by 832%. Calendly replaced PandaDoc to automate agreements and improve sales workflows. The integration with Salesfor...ce let reps generate and track documents in one place. This change made it easier to close deals and improved both employee and customer experience. Security, trust, and ease of use drove adoption across the company.

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Docusign CLM Essentials: How to Generate and Process an Agreement

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Frequently Asked Questions(FAQ)

for Docusign CLM

What is Docusign CLM?

Docusign CLM allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Docusign CLM automates manual tasks, orchestrates complex workflows, and eliminates bottlenecks to get work done faster and more accurately, increase compliance, and improve customer experiences. DocuSign CLM delivers robust functionality that's easy to implement, use, and extend across the entire organization.

Docusign CLM features include flexible, configurable workflow, automate with workflow templates, seamless document generation, centralized searchable repository, support for collaboration and negotiation, clause library, rich integrations, and more.

What is Docusign CLM used for?

Docusign CLM is a Contract Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Workflow Management and Digital Signature .

What are the top features of Docusign CLM?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Docusign CLM.

Who uses Docusign CLM?

Docusign CLM is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are Docusign CLM alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), Hyland Governance and ContractWorks are popular alternatives for Docusign CLM.

Where is Docusign CLM located?

Docusign CLM is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign CLM for contract management and workflow management

Docusign CLM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)

Docusign CLM Integrations

Docusign CLM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.33/5 ★

Read Reviews (104)
Data Import

4.10/5 ★

Read Reviews (158)

Few API Integrations for Docusign CLM

Software Failure Risk Guidance

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for Docusign CLM

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign CLM

DocuSign, Inc News

Awards

Docusign Named Leader in 2025 Gartner Magic Quadrant for CLM | DOCU ...

Docusign has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Contract Life Cycle Management for the sixth consecutive year. This recognition highlights Docusign's AI-powered Intelligent Agreement Management platform, which enhances agreement value, accelerates revenue, and reduces risk. The company was positioned based on its Ability to Execute and Completeness of Vision.

Financial

Docusign Announces Timing of Third Quarter Fiscal 2026 Earnings Conference Call - Yahoo Finance

Docusign announced the release of its third quarter fiscal 2026 results on December 4, 2025, followed by a conference call to discuss the financial outcomes.

Product

Docusign (NASDAQ: DOCU) unveils Template Gallery: 40 free agreement templates - Stock Titan

Docusign launched the Template Gallery, offering 40 free, customizable contract templates for small businesses and individuals. Available in the U.S., these templates cover common agreements like leases and NDAs, and can be edited and sent for signature through Docusign's platform. Developed with legal and design teams, the gallery aims to streamline agreement creation and enhance user trust.

Product

Docusign upgrades to IAL2 ID verification with ID.me, Clear biometric platforms

Docusign has enhanced its identity verification by integrating ID.me and Clear's biometric platforms to achieve IAL2 compliance. This upgrade allows users to verify identities using government-issued IDs and AI-enabled liveness checks. The integration supports various applications, including loan applications and digital title transfers, offering improved fraud risk mitigation and compliance.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F