Docusign CLM Overview

Docusign CLM streamlines and automates contract lifecycle management. Integrations with Salesforce, NetSuite, and more accelerate contract processes.

Use Cases

Customers recommend Contract Management, Workflow Management, Digital Signature, as the business use cases that they have been most satisfied with while using Docusign CLM.

Other use cases:

  • Collaboration
  • Content Management
  • Training & Onboarding
  • Proposal & Quote Management
  • Document Sharing
  • Engagement Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Docusign CLM.

Other priorities:

  • Improve Brand Engagement
  • Improve Visibility
  • Manage Risk
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Internal Communications
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Docusign CLM Use-Cases and Business Priorities: Customer Satisfaction Data

Docusign CLM works with different mediums / channels such as Offline. E-Mail. and On Premises.

Docusign CLM's features include Templates, Dashboard, Alerts: Popups & Notifications, etc. and Docusign CLM support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Docusign CLM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...SpringCM produces, stores, automates, and manages your contracts and documents, streamlining your processes so you can close business more quickly...." Peer review from Featured Customers

Peer review evidence (same sources as the product rating summary)

"...We always know where to go for our contracts and easily able to identify the history of those documents...." Peer review by Tammy Jones, Financial Services
"...- The workflow solution is in depth enough for our workflows, and is simple enough to use -..." Peer review by Jacob T, Applications/Desktop Support Analyst, Transportation/Trucking/Railroad
"...While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails slowing the pace of doing business, increasing risk, and frustrating customers and employees...." DocuSign CLM

Docusign CLM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, ContractWorks, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Docusign CLM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Docusign CLM is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Mid Market, Enterprise, and Small Business.

Docusign CLM Customer wins, Customer success stories, Case studies

What makes Docusign CLM ideal for Contract Management?

What benefits does Docusign CLM offer for Workflow Management?

How can Docusign CLM enhance your Collaboration process?

How does Docusign CLM address your Content Management Challenges?

332 buyers and buying teams have used Cuspera to assess how well Docusign CLM solved their Contract Management needs. Cuspera uses 1993 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

 

AttainX - Government Services - Medium

AttainX awarded CISA DocuSign Digital Transformation Support Services contract

USA

AttainX has been awarded a contract by CISA to support digital transformation using DocuSign's technology. This partnership highlights DocuSign's role in enhancing digital processes within government... services.

Read on →
 

Perplexity Computer

DocuSign IAM platform available for Perplexity Computer, Computer for Counsel

DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and businesses to automate contract workflows using AI.

Read on →
 

Crete United - Construction Services - Medium

DocuSign Reveals the Gap Between AI Tools and AI Platforms

DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction services network, deployed DocuSign's AI-Assisted Review to automate ...contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.

Read on →
 

United Airlines - Transportation/Trucking/Railroad - Very Large

Chicago, USA

Docusign eSignature helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees. With Docusign and ServiceNow, new criminal history checks now t...ake 15 days on average. Renewals are processed in less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.

 

Tipalti - Financial Services - Medium

San Mateo, USA

Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create an order form by 70%. Sales reps now prepare forms in just 5-10 steps, do...wn from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.

 

The Law Offices of Mark T. Hurt - Legal Services - Small

Bristol, USA

The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time spent vetting leads dropped, reducing missed revenue. Integrating Litify and ...Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.

Docusign CLM Essentials: How to Generate and Process an Agreement

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Docusign CLM

What is Docusign CLM?

Docusign CLM allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Docusign CLM automates manual tasks, orchestrates complex workflows, and eliminates bottlenecks to get work done faster and more accurately, increase compliance, and improve customer experiences. DocuSign CLM delivers robust functionality that's easy to implement, use, and extend across the entire organization.

Docusign CLM features include flexible, configurable workflow, automate with workflow templates, seamless document generation, centralized searchable repository, support for collaboration and negotiation, clause library, rich integrations, and more.

What is Docusign CLM used for?

Docusign CLM is a Contract Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contract Management, Workflow Management and Digital Signature .

What are the top features of Docusign CLM?

Templates, Dashboard and Alerts: popups & Notifications are some of the top features of Docusign CLM.

Who uses Docusign CLM?

Docusign CLM is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are Docusign CLM alternatives?

Intelligencebank DAM, Responsive (Formerly RFPIO), Hyland Governance and ContractWorks are popular alternatives for Docusign CLM.

Where is Docusign CLM located?

Docusign CLM is headquartered at 221 Main St., Suite 1550, San Francisco, CA 94105.
lightning

Peers used Docusign CLM for contract management and workflow management

Docusign CLM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.80/5 ★

Read Reviews (12)
Custom Reports

4.02/5 ★

Read Reviews (165)

Docusign CLM Integrations

Docusign CLM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Docusign CLM

Software Failure Risk Guidance

?

for Docusign CLM

Overall Risk Meter

Low Medium High

Top Failure Risks for Docusign CLM

DocuSign, Inc News

Product

Docusign embeds agreement platform directly into Salesforce - Yahoo Finance

Docusign has expanded its integration with Salesforce by embedding its Intelligent Agreement Management platform directly into Salesforce, Slack, and Agentforce. This integration aims to streamline contract workflows, providing real-time insights and reducing delays for sales teams. The enhanced features allow users to manage agreements within the Salesforce CRM, offering AI-supported tools for contract review and renewal tracking.

Awards

Docusign integrates its IAM platform natively i... - Pluang

Docusign has been recognized as a 2026 Inc. Power Partner for the second consecutive year, highlighting its leadership in AI-driven Intelligent Agreement Management and its support for entrepreneurs and businesses.

Partnership

Docusign, Inc. and Salesforce Launch Intelligent Agreement Management Natively Across ...

Docusign and Salesforce have jointly launched a native integration for intelligent agreement management, enhancing customer engagement and contract management capabilities.

Product

Docusign brings its agreement platform natively into Salesforce, Agentforce and Slack

Docusign has integrated its Intelligent Agreement Management platform natively into Salesforce, Agentforce, and Slack. This integration allows sales teams to manage agreements directly within these platforms, enhancing contract negotiation and management processes. Docusign was also recognized as a 2027 Salesforce Partner of the Year.

DocuSign, Inc Profile

Company Name

DocuSign, Inc

Company Website

https://www.docusign.com/

Year Founded

2003

HQ Location

221 Main St., Suite 1550, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

SERIES F