cuspera logo CUSPERA

Compare Zoho SalesIQ vs Tawk.to

Comparison Summary

For Zoho SalesIQ vs Tawk.to comparison, Our AI algorithm looked at 3096 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zoho SalesIQ and Tawk.to to solve their respective business needs.

logo Zoho SalesIQ

Focus area

  • engagement management
  • Collaboration with Phone Calls, Chat, E-Mail and Mobile

Zoho SalesIQ is better than Tawk.to for

logo Tawk.to

Focus area

  • engagement management
  • Communication Management with Offline, Chat, Website and E-Mail

Tawk.to is better than Zoho SalesIQ for

About

Zoho SalesIQ | Hassle-free live chat for customer support & business growth

Monitor and chat with the visitors on your website, mobile app or from..

Age

1996

Financials

Private

Seed

Business Need

Total Processes
(we found evidences for)

55

37

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



generation of new leads


helpdesk management




conversion management


contact list management

creating contact list



campaign management

campaign monitoring


sales document management

contract management

proposal & quote management



customer feedback management

measuring customer satisfaction


social media marketing


lead qualification

lead qualification: demographic

lead qualification: behavioural


business development


social media management

engaging on social media

social media analytics



lifetime value management


communication management

sending & publishing communications


workflow management




knowledge management


training & onboarding


account management




competitive intelligence


relationship management


loyalty management

identify target customers



pipeline management



content management








community building


rating and review management




revenue cycle management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Scale best practices

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • chat

  • website

  • mobile

  • e-mail

  • mobile app

  • offline

  • phone calls

  • video

  • point of sale

  • See 6 more
  • chat

  • website

  • mobile

  • e-mail

  • mobile app

  • offline

  • phone calls

  • video

  • point of sale

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting