Nimble CRM Overview

Nimble addresses the challenge of managing extensive business relationships efficiently by integrating social CRM capabilities. It streamlines contact management and engagement across platforms, ensuring that interactions are organized and easily accessible from any digital touchpoint, including email and the web. This results in reduced prospecting and lead generation time, enhancing productivity for both individuals and business teams. Nimble also supports scalable email marketing strategies, facilitating growth through improved customer engagement. Recognized as a G2 Crowd Market Leader, Nimble’s user-friendly interface and top-rated features make it an ideal CRM solution for small businesses aiming to maintain strong relationships and drive company growth.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.

Other use cases:

  • Social Media Management
  • Relationship Management
  • Lead Tracking
  • Lead Management
  • Generation Of New Leads
  • Lead Qualification
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Grow Market Share
  • Launch New Products
  • Improve Consistency
  • Improve Efficiency
  • Improve Brand Engagement
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Improve Visibility
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.

Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team w...as able to create saved segments for our customers in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment." - Tara Mohajeri

Peer review evidence (same sources as the product rating summary)

"...It will greatly increase your contacts and potential customers for the sale of your products, services or both...." Peer review by Melissa S, Social Media Manager, Marketing and Advertising
"...Now I can see them and it keeps me motivated to make the calls, follow up, and finalize...." Peer review by Cindy S, Professional Singer
"...Nimble agragates all of your contact's information, social shares and posts in one profile that makes researching insights and vital data so simple...." Peer review by Brynne T., Professional Training & Coaching

Nimble CRM, Medallia Concierge, Tawk.to, Hubspot Sales Hub, InStream, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.

Popular Business Setting

for Nimble CRM

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Nimble CRM Customer wins, Customer success stories, Case studies

How can Nimble CRM enhance your Contact List Management process?

What benefits does Nimble CRM offer for Engagement Management?

How can Nimble CRM optimize your Communication Management Workflow?

How can Nimble CRM enhance your Social Media Management process?

What makes Nimble CRM ideal for Relationship Management?

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

CUSTOMERS TESTIMONIALS
Nimble CRM testimonial

Tara Mohajeri

Senior Vice President

StateCraft

Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment.

Testimonial By Tara Mohajeri
Nimble CRM testimonial

Rosalyn Arntzen

CEO

Amaxra

Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen
Nimble CRM testimonial

Brooke B. Sellas

CEO

B Squared Media

The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas
CUSTOMERS TESTIMONIALS
Nimble CRM testimonial

Tara Mohajeri

Senior Vice President

StateCraft

Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment.

Testimonial By Tara Mohajeri
Nimble CRM testimonial

Rosalyn Arntzen

CEO

Amaxra

Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen
Nimble CRM testimonial

Brooke B. Sellas

CEO

B Squared Media

The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas
 

Amy Franko - Marketing And Advertising - Small

USA

Nimble Prospector helps Amy Franko build accurate contact lists from many platforms. She integrates this data into her CRM with ease. This leads to better prospecting and higher value opportunities. ...Nimble Prospector lets her enrich contacts and manage follow-ups quickly. She can qualify prospects and keep her CRM up to date without manual work.

 

Brand24 - Marketing And Advertising - Medium

Wroclaw, Poland

Brand24 uses Nimble CRM with Google Workspace to manage contacts and communication. The integration lets them sync Gmail, Google Calendar, and contacts directly into their CRM. Brand24’s brand manage...r highlights Nimble’s user-friendly interface and features. The solution helps her work more effectively and efficiently. Nimble’s tools save time and improve productivity for the team.

 

Converse Digital - Marketing And Advertising - Small

New Orleans, USA

Nimble helped Converse Digital automate email outreach and personalize campaigns. The team used Nimble's email sequences to send tailored messages from their own inbox. This approach made every email... feel unique to each recipient. As a result, Converse Digital doubled their ROI and improved response rates. The founder called Nimble a game changer for business development.

 

Semrush - Internet - Large

Boston, USA

Semrush used Nimble CRM to organize and track influencer relationships. Before Nimble, their marketing team struggled to manage expert profiles and conversations in one place. Nimble's segmentation, ...filtering, and integration features helped them quickly qualify influencers and streamline outreach. The team now easily tracks collaborations, mentions, and event participation across regions. Nimble's customer service and integrations with tools like Kred and Google Workspace improved their influencer marketing results.

 

headhuntr.io - Information Technology And Services - Small

San Francisco, USA

Nimble helped headhuntr.io organize millions of candidate profiles and sales contacts. The company switched from spreadsheets and email to Nimble for centralizing contact data and sales activity. Nim...ble’s integration with Office 365 and social media made it easy to enrich profiles and automate data capture. The sales team doubled in six months, using Nimble to manage leads, track activity, and send personalized group emails. Nimble’s automation and intelligence features improved prospecting and sales effectiveness.

 

headhuntr.io - Information Technology And Services - Small

San Francisco, USA

Nimble helped headhuntr.io double its sales team in six months. The company used Nimble to organize millions of candidate profiles and streamline contact management. Nimble’s integration with Office ...365 and social media enriched prospect data and improved sales intelligence. The sales team now manages leads, tracks activities, and sends personalized group messages with ease. Nimble’s automation and data sourcing features let reps focus on building connections, not manual research.

Nimble Onboarding using Sales & CRM Template

Video Thumbnail

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .

What are the top features of Nimble CRM?

Personalization, Recording and Widgets are some of the top features of Nimble CRM.

Who uses Nimble CRM?

Nimble CRM is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Nimble CRM alternatives?

Medallia Concierge, Tawk.To, Hubspot Sales Hub and InStream are popular alternatives for Nimble CRM.

Where is Nimble CRM located?

Nimble CRM is headquartered at 3122 Santa Monica Boulevard Santa Monica, CA 90404.
lightning

Peers used Nimble CRM for contact list management and engagement management

Nimble CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)

Software Failure Risk Guidance

?

for Nimble CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nimble CRM

Nimble News

Product

Nimble CRM Adds Web Chat, Closing the Loop from Website Visitor to ...

Nimble CRM has introduced a new web chat feature, enhancing its capability to engage website visitors and streamline customer interactions. This addition aims to improve user experience by facilitating seamless communication from initial contact to conversion.

Product

Nimble Is Now the Engagement Platform for the Whole Company

Nimble has transformed into a comprehensive engagement platform for relationship-driven professionals, enhancing its CRM capabilities with new features like Web Chat and AI-driven tools. The platform now supports inbound and outbound engagement, offering tools such as Group Messages, Email Sequences, and AI Email Templates. Nimble's unified contact record enables seamless collaboration across teams, providing a cost-effective alternative to enterprise solutions like HubSpot and Salesforce.

Product

Nimble CRM 5.0 Looks To Break Down Business Contact Silos Across Hundreds Of Enterprise Apps

Nimble CRM has launched version 5.0, enhancing its social relationship management platform to unify business contacts across over 200 enterprise apps. The update includes a new user interface, improved contact synchronization, and integration with Microsoft tools like Office 365, Teams, and Power BI. This release follows Nimble's migration to Microsoft Azure, strengthening its partnership with Microsoft and expanding its channel with over 1,000 resellers.

Financial

Nimble raises $47 million to build AI agents that browse web

Nimble has secured $47 million in Series B funding to enhance its AI-driven web browsing platform. The funding round was led by Norwest, with participation from Databricks Ventures and Target Global. Nimble's platform allows AI agents to extract live data from the web, supporting tasks like financial checks and market research. It integrates with platforms like Databricks and AWS for secure data handling.

Nimble Profile

Company Name

Nimble

Company Website

https://www.nimble.com/

Year Founded

2014

HQ Location

3122 Santa Monica Boulevard Santa Monica, CA 90404

Employees

11-50

Social

Financials

SERIES A