Nimble CRM Product Overview

Nimble addresses the challenge of managing extensive business relationships efficiently by integrating social CRM capabilities. It streamlines contact management and engagement across platforms, ensuring that interactions are organized and easily accessible from any digital touchpoint, including email and the web. This results in reduced prospecting and lead generation time, enhancing productivity for both individuals and business teams. Nimble also supports scalable email marketing strategies, facilitating growth through improved customer engagement. Recognized as a G2 Crowd Market Leader, Nimble’s user-friendly interface and top-rated features make it an ideal CRM solution for small businesses aiming to maintain strong relationships and drive company growth.

Key Insights

Nimble CRM facilitates effective contact management by integrating contacts, their social profiles, communications, and actions in a unified platform. The system provides a dashboard for reviewing contact history and includes features like syncing with LinkedIn and Outlook, enriching contact data from social profiles, and tracking social activity. However, the user interface may present challenges for efficiently managing large lists of contacts.

Nimble provides tools for managing customer engagement through social media integration, automated reminders based on user-defined criteria, and group messaging features. The system also offers analytics to track engagement levels. The system lacks robust follow-up features for group messaging.

Customer stories

Product Business Settings

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Lead Generation
Live Chat
Sales Engagement
Help Desk

How satisfied the customers are with Nimble CRM use-cases

Reviews

"Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team w...as able to create saved segments for our customers in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment." - Tara Mohajeri
"The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus mo...re on selling is a big win for the company." - Brooke B. Sellas

Nimble CRM Customer Insights, Testimonials and Case Studies

Why is Nimble CRM the best choice for Contact List Management?

What Are the key features of Nimble CRM for Engagement Management?

What makes Nimble CRM ideal for Communication Management?

How does Nimble CRM address your Social Media Management Challenges?

Why is Nimble CRM the best choice for Relationship Management?

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .

What are the top features of Nimble CRM?

Personalization, Recording and Widgets are some of the top features of Nimble CRM.

Who uses Nimble CRM?

Nimble CRM is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Nimble CRM alternatives?

Medallia Concierge, Tawk.To, Hubspot Sales Hub and InStream are popular alternatives for Nimble CRM.

Where is Nimble CRM located?

Nimble CRM is headquartered at 3122 Santa Monica Boulevard Santa Monica, CA 90404.

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

CUSTOMERS TESTIMONIALS
Nimble CRM testimonial

Tara Mohajeri

Senior Vice President

StateCraft

Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment.

Testimonial By Tara Mohajeri
Nimble CRM testimonial

Brooke B. Sellas

CEO

B Squared Media

The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas
Nimble CRM testimonial

Steve Slaughter

Channel Manager

AppSmart

We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter
CUSTOMERS TESTIMONIALS
Nimble CRM testimonial

Tara Mohajeri

Senior Vice President

StateCraft

Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment.

Testimonial By Tara Mohajeri
Nimble CRM testimonial

Brooke B. Sellas

CEO

B Squared Media

The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas
Nimble CRM testimonial

Steve Slaughter

Channel Manager

AppSmart

We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter

headhuntr.io - Information Technology And Services - Small

Nimble CRM helped headhuntr.io double its sales team in six months. The company needed a simple CRM to organize millions of candidate profiles and sales contacts. Nimble automated contact sourcing fr...om Office 365, Outlook, and social media, making sales research faster. Integrations with PandaDoc and Active Campaign improved email and proposal workflows. The sales team now manages leads, tracks activity, and sends group messages more efficiently. Nimble's automation and social insights boosted sales effectiveness and supported rapid growth.

Read on →

Virtual Events Group - Events Services - Small

Nimble helped Virtual Events Group CEO Robin Raskin organize over 25,000 contacts from LinkedIn, Facebook, and Twitter. She used Nimble's tagging and note-taking features to group contacts by consult...ing roles and event affiliations. Tagging made it easy to find and engage with specific groups. Note-taking allowed Robin to personalize outreach and remember key details. Nimble streamlined her contact management and improved her marketing efficiency.

Read on →

headhuntr.io - Information Technology And Services

Nimble helped headhuntr.io organize millions of candidate profiles and sales contacts. The company switched from spreadsheets and email to Nimble CRM for better contact management. Nimble's integrati...on with Office 365 and social media made it easy to enrich profiles and automate sales tasks. The sales team doubled in six months after using Nimble. Group messaging and automated tracking improved outreach and sales effectiveness.

Read on →

Louise Higgins Tutoring - Education - Small

Nimble CRM helped Louise Higgins Tutoring double its student database. Louise struggled with Excel for contact management and follow-ups, leading to missed opportunities. Nimble's workflows and centr...alized data made her tutoring business more organized. She now tracks student progress, schedules sessions, and never misses a follow-up. Many SAT students became long-term clients thanks to personalized support.

Read on →

Virtual Events Group - Events Services - Small

Nimble helped Virtual Events Group CEO Robin Raskin organize over 25,000 contacts from LinkedIn, Facebook, and Twitter into one place. She used Nimble's tagging feature to group contacts by consultin...g roles, like CES and Toy Fair, making it easy to find and reach out to the right people. Note-taking in Nimble let her add details about meetings and conversations, helping her remember key facts. Nimble's contact management tools improved her efficiency and made her outreach more personal. Robin found Nimble essential for managing her large, diverse network.

Read on →

Semrush - Marketing And Advertising - Large

Nimble CRM helped Semrush organize and track influencer relationships. Before Nimble, Semrush struggled to manage expert profiles and conversations in one place. Nimble's segmentation, saved filters,... and custom fields let Semrush filter influencers by expertise and relationship type. The Nimble Prospector extension and Google Workspace integration saved time and improved collaboration. Now, Semrush can quickly export lists and communicate with influencers for marketing events.

Read on →

Nimble Onboarding using Sales & CRM Template

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Peers used Nimble CRM for contact list management and engagement management

Nimble CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.66/5

Read Reviews (50)
Analytics

4.67/5

Read Reviews (464)
Custom Reports

3.76/5

Read Reviews (1045)

Software Failure Risk Guidance

?

for Nimble CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nimble CRM

Nimble News

Financial
 

Nimble raises $47 million to build AI agents that browse web

Nimble has secured $47 million in Series B funding to enhance its AI-driven web browsing platform. The funding round was led by Norwest, with participation from Databricks Ventures and Target Global. Nimble's platform allows AI agents to extract live data from the web, supporting tasks like financial checks and market research. It integrates with platforms like Databricks and AWS for secure data handling.

Financial
 

Nimble Raises $47M for AI Agents Web Data Platform

Nimble has secured $47 million in Series B funding led by Norwest to enhance its AI-driven web data platform. This platform allows AI agents to access, validate, and structure real-time web data into queryable tables, integrating with enterprise data systems like Databricks and Snowflake. The funding will accelerate R&D in multi-agent web search and data governance, addressing a critical need for reliable data in enterprise AI deployments.

Financial
 

Nimble raises $47M to give AI agents access to real-time web data

Nimble, a web search startup, raised $47 million in a Series B round led by Norwest. The funding will enhance its AI agents that search the web in real time, validate results, and structure data for enterprise use. Nimble integrates with platforms like Databricks and Snowflake, serving over 100 customers, including Fortune 500 companies. The funds will expand R&D in multi-agent web search.

Financial
 

Nimble raises $47M to scale agentic web search platform for enterprise ...

Nimble has secured $47 million in Series B funding to enhance its agentic web search platform for enterprise AI. The platform, which converts dynamic web content into structured data, is used by companies like Databricks and Microsoft. The funding round was led by Norwest Venture Partners, with participation from Databricks Ventures and other investors.

Nimble Profile

Company Name

Nimble

Company Website

https://www.nimble.com/

Year Founded

2014

HQ Location

3122 Santa Monica Boulevard Santa Monica, CA 90404

Employees

11-50

Social

Financials

SERIES A