Nimble CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Nimble CRM
Brand: Nimble CRM
Rating: 4.45 (13253 reviews)

4.45 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(13253)

Nimble CRM | CRM Software To Grow Your Business

AI Powered

App Partner

Nimble CRM Overview

Nimble addresses the challenge of managing extensive business relationships efficiently by integrating social CRM capabilities. It streamlines contact management and engagement across platforms, ensuring that interactions are organized and easily accessible from any digital touchpoint, including email and the web. This results in reduced prospecting and lead generation time, enhancing productivity for both individuals and business teams. Nimble also supports scalable email marketing strategies, facilitating growth through improved customer engagement. Recognized as a G2 Crowd Market Leader, Nimble’s user-friendly interface and top-rated features make it an ideal CRM solution for small businesses aiming to maintain strong relationships and drive company growth.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.

Other use cases:

Social Media Management
Relationship Management
Lead Tracking
Lead Management
Generation Of New Leads
Lead Qualification
Workflow Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.

Other priorities:

Increase Sales & Revenue
Improve Digital And Social Presence
Improve ROI
Enter New Markets Internationally Or Locally
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Establish Thought Leadership
Grow Market Share
Launch New Products
Improve Consistency
Improve Efficiency
Improve Brand Engagement
Shorten Ramp Up Time
Improve Stakeholder Relations
Improve Visibility
Increase Customer Life Time Value

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Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.

Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the... differentiating factor." - Steve Slaughter

Nimble CRM, Medallia Concierge, Tawk.to, Hubspot Sales Hub, InStream, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.

Popular Business Setting

for Nimble CRM

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Nimble CRM Customer wins, Customer success stories, Case studies

How can Nimble CRM optimize your Contact List Management Workflow?

Nimble CRM facilitates effective contact management by integrating contacts, their social profiles, communications, and actions in a unified platform. The system provides a dashboard for reviewing contact history and includes features like syncing with LinkedIn and Outlook, enriching contact data from social profiles, and tracking social activity. However, the user interface may present challenges for efficiently managing large lists of contacts.

"...It automatically pulls in all the associated social information about the contact, and tracks all our interactions...." Peer review by Emily A., Content strategist and web writer, Marketing and Advertising

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Why is Nimble CRM the best choice for Engagement Management?

Nimble provides tools for managing customer engagement through social media integration, automated reminders based on user-defined criteria, and group messaging features. The system also offers analytics to track engagement levels. The system lacks robust follow-up features for group messaging.

"...Designed for social engagement from the ground up making it easy to develop, manage and monitor social relationships with members of my network...." Peer review by Chris H., Information Technology and Services

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What benefits does Nimble CRM offer for Communication Management?

The platform facilitates communication management through features such as email tracking, social media integration, and group messaging. It enables personalized communication to segmented lists. A limitation of the platform is the restriction on group messaging size.

"...Also amazing that when you send an email on Gmail, it gets automatically logged...." Peer review by Jordan G, Sales Team Leader , Sports

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How can Nimble CRM enhance your Social Media Management process?

Nimble enables social media management through features that allow users to import contacts from social media accounts, track contact activity, and engage with them directly. Users can manage their social media accounts from within the CRM and communicate with contacts in real-time. The platform integrates with several social media platforms, but its reporting and analytics capabilities are limited.

"...Full disclosure: we use this purely to manage social relationships, not sales...." Peer review by Sherrie R, Director of Community, Media Production

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What benefits does Nimble CRM offer for Relationship Management?

Nimble streamlines relationship management by centralizing client data, facilitating contact management, and enabling data-driven analytics. Nimble simplifies the process of managing relationships through a user-friendly interface, providing notifications and facilitating information retrieval. Nimble lacks database functionality, which may limit its usefulness for certain businesses.

"...It is a simple customer relationship management tool which works Directly inside office 365 and G suite...." Peer review by mayank m., QA-Automation, Information Technology and Services

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38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

CUSTOMERS	TESTIMONIALS
Steve Slaughter Channel Manager AppSmart	We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter
Larry Levine Author Selling from the Heart	The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow

CUSTOMERS	TESTIMONIALS
Steve Slaughter Channel Manager AppSmart	We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter
Larry Levine Author Selling from the Heart	The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow

headhuntr.io - Information Technology And Services

Nimble helped headhuntr.io organize millions of candidate profiles and sales contacts. The company switched from spreadsheets and email to Nimble CRM for better contact management. Nimble's integrati...on with Office 365 and social media made it easy to enrich profiles and automate sales tasks. The sales team doubled in six months after using Nimble. Group messaging and automated tracking improved outreach and sales effectiveness.

Semrush - Marketing And Advertising

Nimble CRM helps Semrush organize and manage influencer marketing. Before Nimble, Semrush struggled to track conversations and profiles of influencers. Nimble lets their team filter, segment, and man...age contacts in one place. The team uses features like segmentation, saved filters, custom fields, and Nimble Prospector. This makes it easy to qualify influencers and plan campaigns. Nimble helps Semrush save time and work better together across global teams.

Virtual Events Group - Events Services

Nimble helped Virtual Events Group organize over 25,000 contacts from LinkedIn, Facebook, Twitter, and consulting roles. Robin Raskin used Nimble to centralize and tag contacts, making it easy to fin...d and group people by industry or event. Tagging and note-taking features let her personalize outreach and remember key details. Nimble streamlined her network, improved efficiency, and made contact management simple.

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .