About Nimble CRM

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Nimble CRM solves your Social CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Nimble CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Brand Engagement
  • Launch New Products
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Improve Visibility
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Nimble CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with Social Media and E-Mail

4.67/5

Read Reviews (736)

"...Where Nimble truly excels is in the population of data drawn from social media to enrich contact information...." Peer review by Daniel M, CEO / Founder , Media Production
tracking contacts

4.67/5

Read Reviews (156)

contacts history

4.67/5

Read Reviews (77)

creating contact list

4.67/5

Read Reviews (69)

enriching contact list

4.67/5

Read Reviews (28)

Engagement Management with Social Media and E-Mail

4.85/5

Read Reviews (698)

"...It is powerful for me to keep in touch with clients and prospects either by emails, group messages, and/or social media engagement...." Peer review by David Lisauskas, Professional Voice Over Talent, David Lisauskas Voice Over
engaging and following up

4.85/5

Read Reviews (610)

engaging with scheduling & cadence

4.85/5

Read Reviews (1)

Communication Management with E-Mail and Social Media

4.52/5

Read Reviews (643)

"...Nimble also tracks Tweets in a similar fashion to tracking emails and this adds a social dimension to Contact records...." Peer review by Thomas Olesen, Consultant, mylocal.org.uk
tracking & monitoring communications

4.52/5

Read Reviews (306)

sending & publishing communications

4.52/5

Read Reviews (299)

PEER EXPERIENCES
Contact List Management with Social Media and E-Mail

4.67/5

Read Reviews (736)

"...Where Nimble truly excels is in the population of data drawn from social media to enrich contact information...." Peer review by Daniel M, CEO / Founder , Media Production
tracking contacts

4.67/5

Read Reviews (156)

contacts history

4.67/5

Read Reviews (77)

creating contact list

4.67/5

Read Reviews (69)

enriching contact list

4.67/5

Read Reviews (28)

Engagement Management with Social Media and E-Mail

4.85/5

Read Reviews (698)

"...It is powerful for me to keep in touch with clients and prospects either by emails, group messages, and/or social media engagement...." Peer review by David Lisauskas, Professional Voice Over Talent, David Lisauskas Voice Over
engaging and following up

4.85/5

Read Reviews (610)

engaging with scheduling & cadence

4.85/5

Read Reviews (1)

Communication Management with E-Mail and Social Media

4.52/5

Read Reviews (643)

"...Nimble also tracks Tweets in a similar fashion to tracking emails and this adds a social dimension to Contact records...." Peer review by Thomas Olesen, Consultant, mylocal.org.uk
tracking & monitoring communications

4.52/5

Read Reviews (306)

sending & publishing communications

4.52/5

Read Reviews (299)

83+ more Business Use Cases

Our AI advisor, Wyz, harnessed 12533 insights from peers and experts to help you assess how these Nimble CRM use cases fit your Social CRM needs.

Popular Business Setting

for Nimble CRM

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Nimble CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Nimble CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.30/5

Read Reviews (504)
Recording

4.46/5

Read Reviews (305)
Widgets

4.44/5

Read Reviews (193)
Dashboard

4.21/5

Read Reviews (162)
Templates

4.24/5

Read Reviews (119)
FEATURES RATINGS AND REVIEWS
Personalization

4.30/5

Read Reviews (504)
Recording

4.46/5

Read Reviews (305)
Widgets

4.44/5

Read Reviews (193)
Dashboard

4.21/5

Read Reviews (162)
Templates

4.24/5

Read Reviews (119)

IT and Other Capabilities

for Nimble CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.00/5

Read Reviews (849)
Data Import

3.89/5

Read Reviews (1586)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.00/5

Read Reviews (849)
Data Import

3.89/5

Read Reviews (1586)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (245)
Phone Support

4.40/5

Read Reviews (101)
Chat Support

4.23/5

Read Reviews (76)
24/7 Support

4.09/5

Read Reviews (1072)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.47/5

Read Reviews (245)
Phone Support

4.40/5

Read Reviews (101)
Chat Support

4.23/5

Read Reviews (76)
24/7 Support

4.09/5

Read Reviews (1072)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (47)
Analytics

4.74/5

Read Reviews (376)
Custom Reports

3.75/5

Read Reviews (986)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (47)
Analytics

4.74/5

Read Reviews (376)
Custom Reports

3.75/5

Read Reviews (986)

Failure Risk Guidance Security Report

?

for Nimble CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Nimble CRM

Vendor Profile Details

Company Name

Nimble

Company Website

https://www.nimble.com/

Year Founded

2014

HQ Location

3122 Santa Monica Boulevard Santa Monica, CA 90404

Employees

11-50

Social

Financials

Series A