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Nimble CRM vs Tawk.to: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Nimble CRM vs. Tawk.to is based on a specific set of business needs and context. The comparison uses 14810 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Nimble CRM and Tawk.to

Nimble CRM, Nutshell CRM, Salesforce Social Studio, etc., belong to a category of solutions that help Social CRM, whereas Tawk.to, Pure Chat, Chatlio, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Nimble CRM covers Engagement Management with Social Media, Contact List Management with Social Media, Communication Management with E-Mail, Social Media Management with Social Media, etc.

Tawk.to focuses on Engagement Management with Chat, Contact List Management with Website, Communication Management with Offline, Social Media Management with Website, etc.

"Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. " - Rosalyn Arntzen

"With tawk.to, I know that even when I sleep, the website is awake. " - Adi Hertz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Nimble CRM

Focus area

Nimble CRM is better than Tawk.to for

Software Failure Risk

  • medium

logo Tawk.to

Focus area

Tawk.to is better than Nimble CRM for

Software Failure Risk

  • low

About

Nimble CRM | CRM Software To Grow Your Business

Monitor and chat with the visitors on your website, mobile app or from..

Age

2014

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

122

37

Total Goals
(we found evidences for)

19

9

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list

enriching contact list


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


social media management

managing social media account

engaging on social media

monitoring social media

social media analytics

scheduling post to social media


relationship management




generation of new leads


lead qualification

lead qualification: demographic

lead qualification: behavioural


workflow management


pipeline management



follower management



helpdesk management


sales document management

proposal & quote management

contract management



training & onboarding



social media marketing


campaign management

campaign analytics

campaign monitoring


business development


influencer marketing


competitive intelligence


discount management


promotion management



content management

content publishing




customer feedback management

measuring customer satisfaction


sales call management

meeting management


conversion management


opportunity management



products & pricelist management






segmentation and targeting



account management


revenue cycle management


influencer management


relationship marketing





sales review & feedback


performance management


conference call management


knowledge management


trade show marketing


rating and review management


touchpoint management


outbound marketing


channel management


billing and invoice management




community building



membership management



calendar management




subscription management



lifetime value management




courses & assessment


distribution management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Establish thought leadership

  • Grow market share

  • Launch new products

  • Improve consistency

  • Improve efficiency

  • Improve brand engagement

  • Shorten ramp up time

  • Improve stakeholder relations

  • Improve visibility

  • Increase customer life time value

  • See 16 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • chat

  • website

  • mobile

  • e-mail

  • mobile app

  • offline

  • phone calls

  • video

  • point of sale

  • See 6 more
  • chat

  • website

  • mobile

  • e-mail

  • mobile app

  • offline

  • phone calls

  • video

  • point of sale

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting