InStream Overview
This is a summary of the comprehensive capabilities and benefits of InStream based on over 673 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
InStream, Soffront, Eway CRM, Karma CRM, Solve CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if InStream is right for your needs? Our Cuspera AI engine can evaluate how InStream fits your specific business needs, industry, and context. Get your personalized assessment report today.
InStream supports business activities such as:
- Contact List Management
- Communication Management
- Social Media Management
- Engagement Management
- Relationship Management
InStream can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Acquire Customers, Manage Risk, etc. It can help manage these activities if you use Social Media E-Mail Phone Calls etc. for these needs. As a solution, InStream's capabilities include Personalization, Alerts: Popups & Notifications, and Recording.
InStream Information Technology and Services Vertical is its biggest customer base.
Reviews
"...You can easily find all customers who require contact or who suffer from a specific problem...." Peer review by User
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well InStream solved their CRM needs. Cuspera uses 673 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using InStream.
Use Cases
Peers recommend Contact List Management , Communication Management , Social Media Management , as the business use cases that they have been most satisfied while using InStream.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management |
4.97/5 ★ |
"...You can easily find all customers who require contact or who suffer from a specific problem...." Peer review by User |
| contacts history |
4.75/5 ★ |
"...There is also no need to manually insert data, contact history or history of sales...." Press materials |
| creating contact list |
4.46/5 ★ |
"...Moreover, by supporting LinkedIn integration, InStream enables users to create an extensive contact database complete with phone numbers or addresses automatically...." Peer review |
| tracking contacts |
3.88/5 ★ |
"...The solution provides tools to manage business contacts and monitor client interactions...." Peer review |
| Communication Management with Social Media and E-Mail |
4.90/5 ★ |
"...The software allows you to publish campaign-specific info on multiple social networks to reach prospects and clients...." Peer review from Featured Customers |
| sending & publishing communications |
4.76/5 ★ |
"...This article, The Best CRM Software for Small Business Users was first published on Small Business Trends Source..." The Best CRM Software for Small Business Users |
| tracking & monitoring communications |
4.67/5 ★ |
"...I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc...." Peer review by Madi B, Dropbox |
| Social Media Management with Social Media and E-Mail |
4.90/5 ★ |
"...I can manage my time well with all the activities I have to do in the order that allows me to have InStream other than the emails that enter my inbox, I can see them in the InStream platform without opening the mail I can manage with social platforms to get more information from clients and learn them to know more and in InStream I have the history of each one with the most relevant information and it helps me to keep informed remembering the tasks that I have to do with clients and business partners for sales...." Peer review by Chad G, Auxiliar administrativo |
| engaging on social media |
4.62/5 ★ |
"...I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc...." Peer review by Administrator |
| scheduling post to social media |
4.62/5 ★ |
"...I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc...." Peer review by Anonymous Reviewer |
| managing social media account |
4.34/5 ★ |
"...The platform can automatically synchronize your contact details with other social media accounts like Facebook, LinkedIn, Twitter or Google+ to provide you with the most valuable information about your contact. ...." Peer review from Featured Customers |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management |
4.97/5 ★ |
"...You can easily find all customers who require contact or who suffer from a specific problem...." Peer review by User |
|
| contacts history |
4.97/5 ★ |
| creating contact list |
4.97/5 ★ |
| tracking contacts |
4.97/5 ★ |
| Communication Management with Social Media and E-Mail |
4.90/5 ★ |
"...The software allows you to publish campaign-specific info on multiple social networks to reach prospects and clients...." Peer review from Featured Customers |
|
| sending & publishing communications |
4.90/5 ★ |
| tracking & monitoring communications |
4.90/5 ★ |
| Social Media Management with Social Media and E-Mail |
4.90/5 ★ |
"...I can manage my time well with all the activities I have to do in the order that allows me to have InStream other than the emails that enter my inbox, I can see them in the InStream platform without opening the mail I can manage with social platforms to get more information from clients and learn them to know more and in InStream I have the history of each one with the most relevant information and it helps me to keep informed remembering the tasks that I have to do with clients and business partners for sales...." Peer review by Chad G, Auxiliar administrativo |
|
| engaging on social media |
4.90/5 ★ |
| scheduling post to social media |
4.90/5 ★ |
| managing social media account |
4.90/5 ★ |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 673 insights from peers and experts to help you assess how these InStream use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for InStream
What is InStream?
What is InStream used for?
What are the top features of InStream?
Who uses InStream?
What are InStream alternatives?
Where is InStream located?
Popular Business Setting
for InStream
Top Industries
- Information Technology and Services
- Retail
- Apparel & Fashion
Popular in
- Small Business
- Large Enterprise
- Enterprise
Peers used InStream to Enhance customer relationships and Increase sales & revenue
InStream Alternatives
Peer and Expert Opinion on Features
for InStream
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Recording | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Recording | Read Reviews (5) |
IT and Other Capabilities
for InStream
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (65) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (65) |
| Data Export | Read Reviews (20) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (115) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (115) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (7) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (20) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (43) |
| Analytics | Read Reviews (20) |
Software Failure Risk Guidance
?for InStream
Overall Risk Meter
Top Failure Risks for InStream
Vendor Profile Details
Company Name
InStream
Company Website
http://instream.io/en/HQ Location
Obornicka 330, Pozna?, Greater Poland PL
Employees
1-10
Social
Financials
PRIVATE
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