InStream Overview

InStreamCRM addresses the challenge of creating a cohesive sales culture by offering a free online CRM system. It facilitates efficient customer relationship management, crucial for building an effective sales team. The platform allows businesses to collect and organize customer information seamlessly, ensuring no conversation is missed. Its capabilities include transforming leads into robust business relationships and providing insights from social media interactions. InStreamCRM empowers sales teams to manage relationships effortlessly, enhancing communication and collaboration. Notably, the system is built with input from sales professionals, ensuring practical features that meet real-world needs.

Use Cases

Customers recommend Contact List Management, Communication Management, Social Media Management, as the business use cases that they have been most satisfied with while using InStream.

Other use cases:

  • Engagement Management
  • Relationship Management
  • Advertisement
  • Competitive Intelligence
  • Lead Management
  • Collaboration
  • Motivation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using InStream.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
  • Manage Risk
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Improve Efficiency
See all business priorities See less business priorities

InStream Use-Cases and Business Priorities: Customer Satisfaction Data

InStream works with different mediums / channels such as Social Media. E-Mail. Phone Calls etc.

InStream's features include Personalization, Alerts: Popups & Notifications, and Recording. and InStream support capabilities include Phone Support, 24/7 Support, Email Support, etc. also InStream analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The communication tracker tool allows agents to track outgoing and incoming email communications and phone calls, and deliver proper follow-ups...." Peer review from Featured Customers

Peer review evidence (same sources as the product rating summary)

"...Moreover, by supporting LinkedIn integration, InStream enables users to create an extensive contact database complete with phone numbers or addresses automatically...." Peer review
"...It has also helped me to fully manage each communication process with each of our clients and thus hide a lot of work with an effective CRM system, to achieve great benefits both with customers and with our own work...." Peer review by Tristan H, Team Manager
"...The platform can automatically synchronize your contact details with other social media accounts like Facebook, LinkedIn, Twitter or Google+ to provide you with the most valuable information about your contact. ...." Peer review from Featured Customers

InStream, Eway CRM, Medallia Concierge, Tawk.to, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

InStream offers advanced contact management and sales automation tools to enhance relationship management. Key functionalities provide an immediate overview to strengthen business relations effectively.

Popular Business Setting

for InStream

Top Industries

  • Information Technology and Services
  • Retail
  • Apparel & Fashion

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

InStream is popular in Information Technology And Services, Retail, and Apparel & Fashion and is widely used by Small Business, Large Enterprise, and Enterprise.

InStream Customer wins, Customer success stories, Case studies

What solutions does InStream provide for Contact List Management?

What benefits does InStream offer for Communication Management?

How does InStream address your Social Media Management Challenges?

How does InStream address your Engagement Management Challenges?

How efficiently Does InStream manage your Relationship Management?

11 buyers and buying teams have used Cuspera to assess how well InStream solved their CRM needs. Cuspera uses 673 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Planners Polska Sp. z o.o - Events Services

InStreamCRM helps Planners Polska Sp. z o.o manage client relationships and communication. The team uses the CRM to monitor communication and respond quickly to client needs. InStreamCRM supports key... processes like client acquisition, project delivery, and daily communication. Features like email integration, calendar, and process management help the team build strong business relationships. The system adapts fully to their needs and supports their event services business.

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meeting.pl - Events Services - Small

InStreamCRM helped meeting.pl, a young company in the events services industry, improve client communication and sales process management. The team saved time by automating data entry and monitoring ...communication. InStreamCRM's flexible system let them manage multiple processes and focus on key clients. Integration with email and phone made it easy to track and build strong customer relationships. meeting.pl raised their service and communication to the highest level using InStreamCRM.

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Woodpecker.co - Computer Software - Small

InStreamCRM helped Woodpecker.co, a SaaS startup, improve sales processes. The team used InStreamCRM to organize customer lists and automate sales workflows. Communication with current clients became... smoother. The company handled new sales opportunities more efficiently. Woodpecker.co increased customer satisfaction and streamlined sales automation.

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Planners Polska Sp. z o.o. - Events Services - Small

Warsaw, Poland

InStreamCRM helps Planners Polska Sp. z o.o. manage customer relationships. The team uses the CRM to track communication and respond quickly to client needs. InStreamCRM supports customer acquisition..., project delivery, and daily communication. Features like mailbox integration and process management help build strong client relationships. Planners Polska relies on InStreamCRM to support key business processes.

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Woodpecker.co - Computer Software - Small

Wroclaw, Poland

Woodpecker.co used InStreamCRM to improve their sales processes. The team automated communication with current customers and handled new opportunities more efficiently. They built separate process li...sts in the CRM to organize their workflow. As a result, they increased customer satisfaction and streamlined sales operations. The CEO praised InStreamCRM for its unique approach to relationship management.

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Meeting.pl - Hospitality - Small

Warsaw, Poland

Meeting.pl used InStreamCRM to improve customer service and sales. The team saved time by automating data entry and communication tracking. InStreamCRM helped them manage multiple business processes ...at once. The system made it easier to build strong relationships with key customers. Meeting.pl raised their service level and focused more on customer needs.

Read more →

Frequently Asked Questions(FAQ)

for InStream

What is InStream?

InStream is an online CRM, which helps build strong relationships with customers. It offers a product that enables every company to get to know their customers’ needs better and create long-term relationships with them. It also helps to increase sales and revenue.

InStream platform helps in providing clients with complex assistance in building professional sales strategy and effective customer service. It creates customizable lists that have all the information about business relations. Its calendar functionality enables users to gain absolute control of their time and makes time management more efficient, making it easy for users to schedule meetings, phone calls, and other events with ease.

Its features include gathering all the contacts in one place, communicate with the right people at the right time, manage leads and turn them into satisfied clients, identify sales opportunities faster, engage with them and gain loyal customers and many more.

What is InStream used for?

InStream is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Contact List Management, Communication Management and Social Media Management .

What are the top features of InStream?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of InStream.

Who uses InStream?

InStream is used by Information Technology And Services, Retail and Apparel & Fashion among other industries.

What are InStream alternatives?

Eway CRM, Medallia Concierge, Tawk.To and IXACT Contact are popular alternatives for InStream.

Where is InStream located?

InStream is headquartered at Obornicka 330, Poznań, Greater Poland PL.
lightning

Peers used InStream for contact list management and communication management

InStream Competitors

InStream Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.80/5 ★

Read Reviews (43)
Analytics

4.69/5 ★

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.80/5 ★

Read Reviews (43)
Analytics

4.69/5 ★

Read Reviews (20)

Software Failure Risk Guidance

?

for InStream

Overall Risk Meter

Low Medium High

Top Failure Risks for InStream

InStream spółka z o. o. News

Financial

InStream.io gets investment from an early adopter

InStream, a Polish CRM startup, secured a 100,000 investment from one of its initial customers, a British company. This investment highlights the company's unique focus on managing business relations rather than traditional CRM functionalities. InStream is rapidly growing, with 50 new accounts daily, and is launching a global campaign on Product Hunt.

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InStream spółka z o. o. Profile

Company Name

InStream spółka z o. o.

Company Website

//instream.io

HQ Location

Obornicka 330, Poznań, Greater Poland PL

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE