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Compare Zoho CRM vs Hubspot Sales Hub

Comparison Summary

This comparison report of Zoho CRM vs. Hubspot Sales Hub is based on a specific set of business needs and context. The comparison uses 41627 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM and Hubspot Sales Hub

Zoho CRM, Hubspot Sales Hub, HubSpot CRM, Salesforce Sales Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM covers Engagement Management, Contact List Management with E-Mail, Lead Management, Communication Management with E-Mail, etc.

Hubspot Sales Hub focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Social Media Management with Social Media, etc.

"Zoho CRM is used in our sales department. We use it to reach out to those who visit our website. It's helpful to see where the visitor is from and it's nice to be able to send them messages. By using Zoho we are now able to get in touch with website... visitors and create potential business for inbound. " - Ismail Egilmez

"Hubspot has allowed us to help small businesses get access to enterprise tools and functionality affordably. Our clients love having to only learn one tool that will support the evolving marketing, sales, and support needs of their business. " - Amara Omoregie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM

Focus area

Zoho CRM is better than Hubspot Sales Hub for

Software Failure Risk

  • medium

logo Hubspot Sales Hub

Focus area

Hubspot Sales Hub is better than Zoho CRM for

Software Failure Risk

  • medium

About

Zoho CRM | Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

Fully featured Sales CRM and Sales Engagement Software

Age

1996

2006

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

130

123

Total Goals
(we found evidences for)

19

18

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications





sales document management

proposal & quote management



social media management

social media analytics

managing social media account

scheduling post to social media

engaging on social media

monitoring social media



generation of new leads


campaign monitoring


relationship management


sales call management

call transcription



conversion management




pipeline management


products & pricelist management


training & onboarding



opportunity management




business development


lead qualification: technographic

lead qualification: demographic

lead qualification: firmographic

lead qualification: behavioural


customer feedback management

measuring customer satisfaction

measuring net promoter score


subscription management


follower management



social media marketing


content publishing

searching for content



competitive intelligence




rating and review management


billing and invoice management


promotion management




discount management


trade show marketing


identify target customers

customise loyalty program


performance management





customer case management


sales review & feedback



conference call management



channel management


touchpoint management


knowledge management


personalized marketing



segmentation and targeting


calendar management


revenue cycle management


sales commission management


relationship marketing





database marketing



lifetime value management



advocacy management


payment management




courses & assessment

create learning path







motivation management


distribution management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve consistency

  • Build brand awareness

  • Improve brand engagement

  • Shorten ramp up time

  • Improve visibility

  • Establish thought leadership

  • Increase customer life time value

  • See 16 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • Launch new products

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • blogs

  • user generated content

  • offline

  • point of sale

  • chat

  • mobile

  • LinkedIn

  • Facebook

  • mobile app

  • promotions

  • video

  • on premises

  • Twitter

  • print media

  • newsletter

  • magazine

  • games

  • Slack

  • Instagram

  • support groups

  • newspaper

  • trade shows

  • out of home

  • brochure

  • Skype

  • text SMS

  • events

  • causes and charity

  • See 29 more
  • e-mail

  • phone calls

  • social media

  • website

  • blogs

  • user generated content

  • offline

  • point of sale

  • chat

  • mobile

  • LinkedIn

  • Facebook

  • mobile app

  • promotions

  • video

  • on premises

  • Twitter

  • print media

  • newsletter

  • magazine

  • games

  • Slack

  • Instagram

  • support groups

  • newspaper

  • trade shows

  • out of home

  • brochure

  • Skype

  • text SMS

  • events

  • causes and charity

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting