Vtiger Sales CRM vs. Act!: Comparing Best CRM Solutions 2026

Overview: Vtiger Sales CRM and Act! as CRM Category solutions.

Vtiger Sales CRM: Vtiger-Sales-CRM helps manage leads and automate sales tasks. Opportunities are tracked, team performance reviewed, and future sales forecasted across devices.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

This comparison of Vtiger Sales CRM vs. Act! draws on 6393 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Vtiger Sales CRM and Act! are commonly chosen for Sales process automation, Sales pipeline management, Customer relationship management, Lead tracking and management, etc.

Vtiger Sales CRM also supports Customer data centralization, Contact and contract management centralization, Audience segmentation for marketing, Support case management for diagnostics, etc.

Act! also supports Sales activity tracking and reporting, Sales opportunity management, Sales pipeline and client management, Customer relationship management for service calls, etc.

Evidence shows that both products are used for Customer relationship management, Customer engagement, Sales management, Sales automation, etc.

Vtiger Sales CRM also covers Inventory management, Customer support automation, Customer case management, Field service management, etc.

Act! also covers Sales enablement, Contact management, CRM implementation, Email marketing, etc.

Top use cases: Vtiger Sales CRM vs Act!

Use cases tied to Vtiger Sales CRM and Act! from verified data sources. Click any use case for supporting evidences.

Vtiger Sales CRM
Act!
Shared by both · Use cases
Vtiger Sales CRM Act!

Top Capabilities: Vtiger Sales CRM vs Act!

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Vtiger Sales CRM
Shared
Act!
Shared by both · Topics
Vtiger Sales CRM only
Act! only

Deployed Industries: Vtiger Sales CRM vs Act!

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Vtiger Sales CRM
Shared
Act!
Shared by both · Industries
Vtiger Sales CRM only
Act! only

Deployed Market Segments: Vtiger Sales CRM vs Act!

Share of peer evidence by company size for Vtiger Sales CRM and Act!. Each product segments add up to 100%. Click any segment for supporting evidence.

Vtiger Sales CRM 100%
Act! 100%

Vtiger Sales CRM and Act!: Best activities based on customer satisfaction

Vtiger Sales CRM in Action: Unique Activities

How does Vtiger Sales CRM facilitate Opportunity Management?
Vtiger Sales CRM provides a centralized platform for managing and accessing opportunity information. The software automates opportunity creation for subscription renewals, enabling proactive engagement with customers. It also facilitates real-time monitoring of opportunity status, allowing managers to identify potential roadblocks and provide support to sales representatives.
"...Everyone, from the sales executive to the salesperson has the opportunity to manage and view all of the information and data in real-time...." Case Study Amagi Group
How can Vtiger Sales CRM optimize your Forecasting Workflow?
Vtiger Sales CRM facilitates accurate sales forecasting. nThe software provides real-time insights into sales pipeline and performance, enabling businesses to predict deal closures and estimate future sales. nThis capability helps businesses plan strategies to boost revenue.
"...This process helps us predict deal closures and forecast better...." Case Study XSEED
What benefits does Vtiger Sales CRM offer for Lead Nurturing?
Vtiger Sales CRM supports automated email and SMS campaigns for lead nurturing. nIt enables adaptable, complex lead nurturing processes throughout the sales cycle.nVtiger Sales CRM provides advanced data collection capabilities, powerful alerts, and reporting tools for informed decision making.
"...Nurture leads throughout the sales process...." Case Study EnviroConcepts
What solutions does Vtiger Sales CRM provide for Capturing Leads?
Vtiger CRM enables capturing leads from various sources, including websites, emails, social media, and events.nIt simplifies lead capture through web forms and automates lead assignment and follow-up.nThe CRM streamlines the sales process, improving efficiency by managing leads and contacts.
"...Vtiger CRM has simplified PopUp-House’s entire sales process starting from lead capture to close of sale..." Testimonial by Jacqueline Boina, CRM Manager, PopUp-House

Act! in Action: Unique Activities

How can Act! enhance your Contact List Management process?
Act assists in organizing contacts, scheduling interactions, and tracking communication history. It facilitates managing customer information and maintaining current contact lists. Act's capabilities are limited by the fact that some users have found it less effective than previous versions.
"...I like the ability to create specific lists of your contacts based on certain criteria...." Peer review by User in Wholesale, Wholesale
What makes Act! ideal for Engagement Management?
Act Engagement Management helps users track customer interactions, schedule follow-up appointments, and create personalized notes. It simplifies the process of managing customer relationships, saving time and enhancing engagement. Act Engagement Management does not offer support for the creation of to-do lists or quotes.
"...The old ACT (still in use on old machine) loads faster, runs faster, was easy to customize for reports, scheduling and follow up...." Peer review by Tom, Ibex Engineering
What benefits does Act! offer for Communication Management?
Act Communication Management helps users manage interactions with clients and colleagues. It offers features such as email tracking, call logging, and appointment scheduling. Act Communication Management has limitations in areas such as mobile device integration and reporting capabilities.
"...Try calling Microsoft the next time you need help with a spreadsheet or can't get Outlook to send your email..." Peer review by Karen, Tech Benders
How can Act! optimize your Sales Document Management Workflow?
The system assists in managing sales documents, such as quotes, contracts, and invoices. It allows for easy tracking of customer information and business activities. It has limited customization for quotes, which necessitates the use of additional products.
"...Print all our contracts and labels...." Peer review by Heather, Dale's Remodeling
How does Act! address your Lead Tracking Challenges?
ACT! is a robust tool for tracking sales opportunities. It allows users to record prospect information, manage calendars, and track lead sources and status changes. While ACT! provides many helpful features, it can sometimes require extra steps to track opportunities.
"...for my personal use, it is an excellent system for tracking prospects and obtaining the sales potential of each client...." Peer review by ARTURO, AZU PARTS & SERVICES

Integrations

Ecosystem partners each product commonly connects with.

Vtiger Sales CRM

Aweber
4.2
Tonkean
4.2
Zapier
4.7
Sharpspring
4.5

News

Latest Vtiger Sales CRM news

IIH Global Launches Vtiger CRM Integration to Automate Sales,

IIH Global has launched Vtiger CRM Integration Services to automate sales, support, and marketing workflows. This integration connects various business tools, enhancing data flow and operational efficiency. The service aims to eliminate manual processes and improve decision-making through tailored CRM solutions, benefiting businesses by streamlining operations and boosting productivity.

07/04/2026 - source

Latest Act! news

Act! Named a 2026 CRMmys Finalist for Best CRM for Small Business

Act! has been named a finalist in the 2026 CRMmys Awards for Best CRM for Small Business. This recognition highlights Act!'s commitment to providing CRM solutions tailored for small and midsized businesses, evaluated by an independent practitioner panel. The award reflects Act!'s performance against current standards and its longstanding focus on empowering SMBs.

22/06/2026 - source