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UserVoice vs SatisMeter: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of UserVoice vs. SatisMeter is based on a specific set of business needs and context. The comparison uses 2589 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserVoice and SatisMeter

UserVoice, SatisMeter, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

SatisMeter focuses on Collecting Feedback with Promotions, Communication Management with E-Mail, Engaging Conversational Surveys with Offline, Automated Workflows with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserVoice

Focus area

UserVoice is better than SatisMeter for

Software Failure Risk

  • medium

logo SatisMeter

Focus area

Software Failure Risk

  • low

About

Feedback Management Tool to understand what the customers want

Customer feedback tool using Net Promoter Score to understand the customer journey

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

65

31

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


knowledge management

creating knowledge base


international marketing


helpdesk management


training & onboarding


workflow management



social media management

social media analytics


sales review & feedback



sales document management

proposal & quote management


campaign management


community building


content management


loyalty management

identify target customers


customer case management


contact list management


lifetime value management


competitive intelligence




rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • offline

  • chat

  • point of sale

  • mobile

  • website

  • mobile app

  • Slack

  • events

  • trade shows

  • video

  • See 9 more
  • promotions

  • e-mail

  • offline

  • chat

  • point of sale

  • mobile

  • website

  • mobile app

  • Slack

  • events

  • trade shows

  • video

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting