SurveySparrow Enterprise Overview

Enterprise Survey Software from SurveySparrow is a feature-rich platform designed to boost response rates by 40%. It offers engaging, conversational surveys for better data collection.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveySparrow Enterprise.

Other use cases:

  • Automated Workflows
  • White-Labeled Surveys
  • Generation Of New Leads
  • Campaign Management
  • Reputation Management
  • Conversion Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction is the most popular business priority that customers and associates have achieved using SurveySparrow Enterprise.

Other priorities:

See all business priorities See less business priorities

SurveySparrow Enterprise Use-Cases and Business Priorities: Customer Satisfaction Data

SurveySparrow Enterprise works with different mediums / channels such as Chat,

SurveySparrow Enterprise's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc.

Reviews

"Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surv...eys with this tool." - Katherine Stevens

SurveySparrow Enterprise, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, Qualtrics Customer Experience, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveySparrow Enterprise

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

SurveySparrow Enterprise is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on SurveySparrow Enterprise Use Cases

How can SurveySparrow Enterprise enhance your Collecting Feedback process?

SurveySparrow Enterprise helps businesses collect feedback from customers and website visitors through surveys distributed on various channels. The tool allows users to analyze responses and measure Net Promoter Score (NPS) metrics. SurveySparrow might have limitations when sharing surveys with users in certain regions.
"...When potential customers see a survey with a load of questions, they sometimes click away...." Peer review by Ray M., Product Team Lead

How efficiently Does SurveySparrow Enterprise manage your Engaging Conversational Surveys?

Surveysparrow Enterprise uses a conversational interface to create engaging surveys. The chat-like experience helps make surveys more interactive and improves response rates. This platform has limitations, including a potential for excessive follow-up emails.
"...It feels like a conversation instead of a normal boring survey that more engagement..." Peer review by Cuong T, Founder, Internet

What Are the key features of SurveySparrow Enterprise for Market Research?

How does SurveySparrow Enterprise address your Automated Workflows Challenges?

How does SurveySparrow Enterprise facilitate White-Labeled Surveys?

10+ more Business Use Cases

1,152 buyers and buying teams have used Cuspera to assess how well SurveySparrow Enterprise solved their Customer Feedback Management needs. Cuspera uses 4998 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SurveySparrow Enterprise testimonial

Katherine Stevens

Market Intelligence and Strategy Manager

Paysafe
Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens
SurveySparrow Enterprise testimonial

Parisa Vassei

Founder

Parisa Consulting
SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei
SurveySparrow Enterprise testimonial

Jaakko Jalkanen

Business Manager

Brella
We have been very satisfied with SurveySparrow and their customer support. The survey platform has helped us to gather user feedback in a very efficient way and their customer support has been very helpful and fast with any questions or problems. Testimonial By Jaakko Jalkanen
CUSTOMERS TESTIMONIALS
SurveySparrow Enterprise testimonial

Katherine Stevens

Market Intelligence and Strategy Manager

Paysafe
Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens
SurveySparrow Enterprise testimonial

Parisa Vassei

Founder

Parisa Consulting
SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei
SurveySparrow Enterprise testimonial

Jaakko Jalkanen

Business Manager

Brella
We have been very satisfied with SurveySparrow and their customer support. The survey platform has helped us to gather user feedback in a very efficient way and their customer support has been very helpful and fast with any questions or problems. Testimonial By Jaakko Jalkanen

Case Studies

COMPANY CASE STUDIES
SurveySparrow Enterprise case study

Paysafe
Case Study Paysafe

How Paysafe creates slick and effective merchant surveys with the sleek and competent SurveySparrow

Read More
SurveySparrow Enterprise case study

Brella
Case Study Brella

Brella gets a Customer Experience makeover with SurveySparrow

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SurveySparrow Enterprise case study

wydr
Case Study wydr

wydr Increases Customer Engagement By 20% With Post Event Surveys

Read More

Video

Single Page View | SurveySparrow

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Frequently Asked Questions(FAQ)

for SurveySparrow Enterprise

What is SurveySparrow Enterprise?

SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers.

It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.

Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.

What are the top features of SurveySparrow Enterprise?

Embedded survey forms, Survey themes library and Personalization are some of the top features of SurveySparrow Enterprise.

Who uses SurveySparrow Enterprise?

SurveySparrow Enterprise is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are SurveySparrow Enterprise alternatives?

Where is SurveySparrow Enterprise located?

SurveySparrow Enterprise is headquartered at 340 S Lemon Ave #9091, Walnut, CA 91789, US.
lightning

Peers used SurveySparrow Enterprise for Collecting feedback and Engaging conversational surveys

SurveySparrow Enterprise Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.83/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (146)
Custom Reports

3.73/5 ★

Read Reviews (477)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.83/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (146)
Custom Reports

3.73/5 ★

Read Reviews (477)

Software Failure Risk Guidance

?

for SurveySparrow Enterprise

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveySparrow Enterprise

SurveySparrow Profile

Company Name

SurveySparrow

Company Website

https://surveysparrow.com/

HQ Location

340 S Lemon Ave #9091, Walnut, CA 91789, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE