About SurveySparrow Enterprise
SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers.
It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.
Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.
Evaluating SurveySparrow Enterprise for your Feedback Management need?
Our AI advisor, Wyz, harnessed 5146 insights from peers and experts who used SurveySparrow Enterprise to help you determine how well it fits your Feedback Management needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SurveySparrow Enterprise solves your Feedback Management needs.
Customer Testimonials
Peter Vogopoulos
Executive Coach and Business Advisor
Exceeding Limits
Peter Vogopoulos
Executive Coach and Business Advisor
Exceeding Limits
Parisa Vassei
Founder
Parisa Consulting
Parisa Vassei
Founder
Parisa Consulting
Alex Healy
Digital Producer
Heat + Deloitte Digital
Alex Healy
Digital Producer
Heat + Deloitte Digital
Case Studies
Peer and Expert Opinions
for
SurveySparrow Enterprise
Goals
Improve customer satisfaction and are the most popular goals peers achieved using SurveySparrow Enterprise .
Processes
Peers recommend Collecting feedback, Engaging conversational surveys, Market research, as the business processes that they have been most satisfied while using SurveySparrow Enterprise .
Read Peer and Expert Experience for Business Use Cases
Collecting feedback
Measuring net promoter score
Measuring satisfaction
Engaging conversational surveys With Chat
Market research
Automated workflows
White labeled surveys With E mail
Generation of new leads With Website
Campaign management
Reputation management
Conversion management With E mail
Lead engagement
SurveySparrow Enterprise Pricing Last updated Feb 15, 2021
SurveySparrow provides an extensive and flexible set of price plans both for individual customers and business users. There is a free entry version available for individual users which is limited by number of questions and responses. The two other priced plans for individual users - Basic and Premium are available for billing both quarterly and annually. The business users have 4 different options including a custom option called Elite. The Enterprise plan is the most popular one with 100K responses per month upto 10 users. This plan comes with a host of features including workflows, survey catalog and dedicated customer success manager. One of the unique aspects of SurveySparrow is that every plan comes with a free trial valid for 14 days with no credit card.
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Starting Price:
- $19 per month
- Free
Trial Available?
- YES
- Trial
Period
- 14 days
- Demo Version
Available?
- NO
- Free Version
Available?
- YES
Value For Money Meter ?
The overall value for money for SurveySparrow is determined by quality and responsiveness of customer support, how easy to setup the product and time to value and also whether the product is backed by extensive training. Ofcourse, this is viewed in conjunction with the pricing. SurveySparrow customers are very happy with the quality and responsiveness of the support and the ease of setup. The training modules are moderate and it can be enhanced with more tutorials. The base product is available with a number of add-on like NPS, 360 degree assessment.
Customer Support
Deployment
Training
Add on
For More Information, read here or request a custom quote below
Popular Business Setting
for
SurveySparrow Enterprise
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
SurveySparrow Enterprise Alternatives
Peer and Expert Opinion on Features
for
SurveySparrow Enterprise
- Low
- Medium
- High
Embedded survey forms
Survey themes library
Personalization
Dashboard
Widgets
IT and Other Capabilities
for
SurveySparrow Enterprise
- Low
- Medium
- High
data
Data Export
Data Import
Support
Chat Support
Email Support
24/7 Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for SurveySparrow Enterprise
Vendor Profile Details
