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SurveySparrow Enterprise

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(5146 Reviews, Testimonials & Expert Opinions)
(5146 Reviews, Testimonials & Expert Opinions)

SurveySparrow | Online Survey Platform

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About SurveySparrow Enterprise

SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers.

It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.

Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.

Evaluating SurveySparrow Enterprise for your Feedback Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 5146 insights from peers and experts who used SurveySparrow Enterprise to help you determine how well it fits your Feedback Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SurveySparrow Enterprise solves your Feedback Management needs.

Case Studies

Case Study Brella

Brella gets a Customer Experience makeover with SurveySparrow

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Brella gets a Customer Experience makeover with SurveySparrow

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Case Study Paysafe

How Paysafe creates slick and effective merchant surveys with the sleek and competent SurveySparrow

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How Paysafe creates slick and effective merchant surveys with the sleek and competent SurveySparrow

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Case Study wydr

wydr Increases Customer Engagement By 20% With Post Event Surveys

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wydr Increases Customer Engagement By 20% With Post Event Surveys

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Peer and Expert Opinions
for SurveySparrow Enterprise

Goals

Improve customer satisfaction and are the most popular goals peers achieved using SurveySparrow Enterprise .

Channels

It is the best suited for chat, e-mail, mobile, channels.

Other channels:

  • website
  • offline
  • video
  • Whatsapp
  • phone calls
  • games
  • social media
  • mobile app
  • Twitter
  • omnichannel
  • Slack
See all channels See less channels

Processes

Peers recommend Collecting feedback, Engaging conversational surveys, Market research, as the business processes that they have been most satisfied while using SurveySparrow Enterprise .

Read Peer and Expert Experience for Business Use Cases

Collecting feedback

Measuring net promoter score

Measuring satisfaction

Engaging conversational surveys With Chat

Market research

Automated workflows

White labeled surveys With E mail

Generation of new leads With Website

Campaign management

Reputation management

Conversion management With E mail

Lead engagement

See allless Activities

SurveySparrow Enterprise Pricing Last updated Feb 15, 2021

SurveySparrow provides an extensive and flexible set of price plans both for individual customers and business users. There is a free entry version available for individual users which is limited by number of questions and responses. The two other priced plans for individual users - Basic and Premium are available for billing both quarterly and annually. The business users have 4 different options including a custom option called Elite. The Enterprise plan is the most popular one with 100K responses per month upto 10 users. This plan comes with a host of features including workflows, survey catalog and dedicated customer success manager. One of the unique aspects of SurveySparrow is that every plan comes with a free trial valid for 14 days with no credit card.

Starting Price:
$19 per month
Free Trial Available?
YES
Trial Period
14 days
Demo Version Available?
NO
Free Version Available?
YES

Value For Money Meter ?

The overall value for money for SurveySparrow is determined by quality and responsiveness of customer support, how easy to setup the product and time to value and also whether the product is backed by extensive training. Ofcourse, this is viewed in conjunction with the pricing. SurveySparrow customers are very happy with the quality and responsiveness of the support and the ease of setup. The training modules are moderate and it can be enhanced with more tutorials. The base product is available with a number of add-on like NPS, 360 degree assessment.

Low Medium High

Customer Support

High

Deployment

High

Training

Medium

Add on

High

For More Information, read here or request a custom quote below

Popular Business Setting
for SurveySparrow Enterprise

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used SurveySparrow Enterprise to Improve customer satisfaction

Verify if it works for you

Peer and Expert Opinion on Features
for SurveySparrow Enterprise

  • Low
  • Medium
  • High

Embedded survey forms

Survey themes library

Personalization

Dashboard

IT and Other Capabilities
for SurveySparrow Enterprise

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveySparrow Enterprise

Vendor Profile Details

Company Name SurveySparrow
Company Website https://surveysparrow.com/
HQ Location 340 S Lemon Ave #9091, Walnut, CA 91789, US
Employees 11-50
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