SurveySparrow Enterprise Overview

Enterprise Survey Software from SurveySparrow is a feature-rich platform designed to boost response rates by 40%. It offers engaging, conversational surveys for better data collection.

Use Cases

Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using SurveySparrow Enterprise.

Other use cases:

  • Automated Workflows
  • White-Labeled Surveys
  • Generation Of New Leads
  • Campaign Management
  • Reputation Management
  • Conversion Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction is the most popular business priority that customers and associates have achieved using SurveySparrow Enterprise.

SurveySparrow Enterprise Use-Cases and Business Priorities: Customer Satisfaction Data

SurveySparrow Enterprise works with different mediums / channels such as Chat,

SurveySparrow Enterprise's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc.

Reviews

"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..." - Alex Healy

SurveySparrow Enterprise, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, Qualtrics Customer Experience, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveySparrow Enterprise

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

SurveySparrow Enterprise is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on SurveySparrow Enterprise Use Cases

What solutions does SurveySparrow Enterprise provide for Collecting Feedback?

How can SurveySparrow Enterprise optimize your Engaging Conversational Surveys Workflow?

What Are the key features of SurveySparrow Enterprise for Market Research?

How does SurveySparrow Enterprise facilitate Automated Workflows?

What makes SurveySparrow Enterprise ideal for White-Labeled Surveys?

10+ more Business Use Cases

1,152 buyers and buying teams have used Cuspera to assess how well SurveySparrow Enterprise solved their Customer Feedback Management needs. Cuspera uses 4998 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SurveySparrow Enterprise testimonial

Alex Healy

Digital Producer

Heat + Deloitte Digital

Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing... Testimonial By Alex Healy
SurveySparrow Enterprise testimonial

Parisa Vassei

Founder

Parisa Consulting

SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei
SurveySparrow Enterprise testimonial

Katherine Stevens

Market Intelligence and Strategy Manager

Paysafe

Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens
CUSTOMERS TESTIMONIALS
SurveySparrow Enterprise testimonial

Alex Healy

Digital Producer

Heat + Deloitte Digital

Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing... Testimonial By Alex Healy
SurveySparrow Enterprise testimonial

Parisa Vassei

Founder

Parisa Consulting

SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei
SurveySparrow Enterprise testimonial

Katherine Stevens

Market Intelligence and Strategy Manager

Paysafe

Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens

Case Studies

COMPANY INDUSTRY CASE STUDIES
SurveySparrow Enterprise case study
NA
Case Study SPB Web Solutions

How SPB Web Solutions smartly uses SurveySparrow to increase qualified prospects by 30%

Read More
SurveySparrow Enterprise case study
NA
Case Study SPB Web Solutions

How SPB Web Solutions smartly uses SurveySparrow to increase qualified prospects by 30%

Read More
SurveySparrow Enterprise case study
NA
Case Study Brella

Brella gets a Customer Experience makeover with SurveySparrow

Read More

Video

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Frequently Asked Questions(FAQ)

for SurveySparrow Enterprise

What is SurveySparrow Enterprise?

SurveySparrow Enterprise Survey Software is a Feedback Management tool for a complete omnichannel experience management platform. It offers both conversational as well as a form-like output, increasing survey completion rates by 40%. SurveySparrow caters to businesses of all sizes, from SMBs to enterprises, helping them optimize their Customer Experience, Employee Experience, and User Experience processes. It helps to enhance customer relationships, scale best practices, and acquire customers.

It helps to drive customer loyalty, grow the business with a continuous feedback loop using NPS, evaluate performance, the complete 360 degree way, and provide a hassle-free survey experience to the clients using an offline survey app.

Its features include creating conversational surveys with higher response rates, personalize and build smart surveys using conditional logic branching, White-label the surveys and maintain brand identity, collect omnichannel feedback easily, analyze data and gain rich insights with SurveySparrow’s real-time reporting module, and more.

What are the top features of SurveySparrow Enterprise?

Embedded survey forms, Survey themes library and Personalization are some of the top features of SurveySparrow Enterprise.

Who uses SurveySparrow Enterprise?

SurveySparrow Enterprise is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are SurveySparrow Enterprise alternatives?

Where is SurveySparrow Enterprise located?

SurveySparrow Enterprise is headquartered at 340 S Lemon Ave #9091, Walnut, CA 91789, US.
lightning

Peers used SurveySparrow Enterprise for Collecting feedback and Engaging conversational surveys

SurveySparrow Enterprise Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.83/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (146)
Custom Reports

3.73/5 ★

Read Reviews (477)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.83/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (146)
Custom Reports

3.73/5 ★

Read Reviews (477)

Software Failure Risk Guidance

?

for SurveySparrow Enterprise

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveySparrow Enterprise

SurveySparrow News

SurveySparrow Forays Into Generative AI With New Features to Revolutionize Customer Experience

SurveySparrow, a customer experience platform, introduces over 20 generative AI features to enhance customer feedback analysis.

12/06/2024 - source

SurveySparrow Profile

Company Name

SurveySparrow

Company Website

https://surveysparrow.com/

HQ Location

340 S Lemon Ave #9091, Walnut, CA 91789, US

Employees

11-50

Social

Financials

PRIVATE