SurveySparrow Enterprise Overview
This is a summary of the comprehensive capabilities and benefits of SurveySparrow Enterprise based on over 4998 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
SurveySparrow Enterprise, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, Qualtrics Customer Experience, Zoho Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if SurveySparrow Enterprise is right for your needs? Our Cuspera AI engine can evaluate how SurveySparrow Enterprise fits your specific business needs, industry, and context. Get your personalized assessment report today.
SurveySparrow Enterprise supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Market Research
- Automated Workflows
- White-Labeled Surveys
SurveySparrow Enterprise can help you with many business goals, such as Improve Customer Satisfaction. It can help manage these activities if you use Chat for these needs. As a solution, SurveySparrow Enterprise's capabilities include Embedded Survey Forms, Survey Themes Library, Personalization, etc.
SurveySparrow Enterprise Information Technology and Services Vertical is its biggest customer base.
Reviews
"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei
Cuspera Reviews
1,152 buyers and buying teams have used Cuspera to assess how well SurveySparrow Enterprise solved their Customer Feedback Management needs. Cuspera uses 4998 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction is the most popular business priority peers achieved using SurveySparrow Enterprise.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Market Research , as the business use cases that they have been most satisfied while using SurveySparrow Enterprise.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Collecting Feedback |
4.90/5 ★ |
"...Survey sparrow allows me to easily survey our various clients, without going through massive account set up processes...." Peer review by Agency |
measuring net promoter score |
4.84/5 ★ |
"...I use SurveySparrow to take CSAT, NPS and Post event feedback surveys from my clients...." Peer review from Information Technology and Services |
Measuring satisfaction |
4.92/5 ★ |
"...Market Research and Customer Satisfaction...." Peer review by Consultant |
Engaging Conversational Surveys with Chat |
4.92/5 ★ |
"...The main problem is the one already mentioned and that's taking a boring survey and making it interactive and engaging...." Peer review by Fred V., Owner |
Market Research |
4.94/5 ★ |
"...We have a lot of market research to do which helps us in targeting the right customer...." Peer review by Industry Analyst / Tech Writer |
PEER EXPERIENCES | |
---|---|
Collecting Feedback |
4.90/5 ★ |
"...Survey sparrow allows me to easily survey our various clients, without going through massive account set up processes...." Peer review by Agency |
|
measuring net promoter score |
4.90/5 ★ |
Measuring satisfaction |
4.90/5 ★ |
Engaging Conversational Surveys with Chat |
4.92/5 ★ |
"...The main problem is the one already mentioned and that's taking a boring survey and making it interactive and engaging...." Peer review by Fred V., Owner |
|
Market Research |
4.94/5 ★ |
"...We have a lot of market research to do which helps us in targeting the right customer...." Peer review by Industry Analyst / Tech Writer |
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4998 insights from peers and experts to help you assess how these SurveySparrow Enterprise use cases fit your Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei |
|
This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey method. Testimonial By Peter Vogopoulos |
|
Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens |
CUSTOMERS | TESTIMONIALS |
---|---|
Parisa Vassei Founder Parisa Consulting |
SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-boarding. Testimonial By Parisa Vassei |
Peter Vogopoulos Executive Coach and Business Advisor Exceeding Limits |
This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey method. Testimonial By Peter Vogopoulos |
Katherine Stevens Market Intelligence and Strategy Manager Paysafe |
Challenges related to look and feel, formatting, and reporting are now things of the past, and the user experience of the survey-building software is excellent. It's easy for anyone to understand how to create beautiful, sleek, and professional surveys with this tool. Testimonial By Katherine Stevens |
Case Studies
COMPANY | CASE STUDIES |
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Case Study wydrRead More |
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Case Study PaysafeRead More |
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Case Study SPB Web SolutionsRead More |
SurveySparrow Enterprise Pricing
Last updated Feb 15, 2021
SurveySparrow provides an extensive and flexible set of price plans both for individual customers and business users. There is a free entry version available for individual users which is limited by number of questions and responses. The two other priced plans for individual users - Basic and Premium are available for billing both quarterly and annually. The business users have 4 different options including a custom option called Elite. The Enterprise plan is the most popular one with 100K responses per month upto 10 users. This plan comes with a host of features including workflows, survey catalog and dedicated customer success manager. One of the unique aspects of SurveySparrow is that every plan comes with a free trial valid for 14 days with no credit card.
- Starting Price:
- $19 per month
- Free Trial Available?
- YES
- Trial Period
- 14 days
- Demo Version Available?
- NO
- Free Version Available?
- YES
Value For Money Meter
?The overall value for money for SurveySparrow is determined by quality and responsiveness of customer support, how easy to setup the product and time to value and also whether the product is backed by extensive training. Ofcourse, this is viewed in conjunction with the pricing. SurveySparrow customers are very happy with the quality and responsiveness of the support and the ease of setup. The training modules are moderate and it can be enhanced with more tutorials. The base product is available with a number of add-on like NPS, 360 degree assessment.
Customer Support
Deployment
Training
Add on
For More Information , read here or request a custom quote below
Frequently Asked Questions(FAQ)
for SurveySparrow Enterprise
What is SurveySparrow Enterprise?
What are the top features of SurveySparrow Enterprise?
Who uses SurveySparrow Enterprise?
What are SurveySparrow Enterprise alternatives?
Where is SurveySparrow Enterprise located?
Popular Business Setting
for SurveySparrow Enterprise
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
SurveySparrow Enterprise Alternatives
Peer and Expert Opinion on Features
for SurveySparrow Enterprise
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (1523) |
Survey themes library | Read Reviews (84) |
Personalization | Read Reviews (70) |
Dashboard | Read Reviews (43) |
Widgets | Read Reviews (20) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Embedded survey forms | Read Reviews (1523) |
Survey themes library | Read Reviews (84) |
Personalization | Read Reviews (70) |
Dashboard | Read Reviews (43) |
Widgets | Read Reviews (20) |
IT and Other Capabilities
for SurveySparrow Enterprise
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (136) |
Data Import | Read Reviews (255) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (136) |
Data Import | Read Reviews (255) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (344) |
Email Support | Read Reviews (201) |
24/7 Support | Read Reviews (945) |
Phone Support | Read Reviews (47) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (344) |
Email Support | Read Reviews (201) |
24/7 Support | Read Reviews (945) |
Phone Support | Read Reviews (47) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Analytics | Read Reviews (146) |
Custom Reports | Read Reviews (477) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Analytics | Read Reviews (146) |
Custom Reports | Read Reviews (477) |
Software Failure Risk Guidance
?for SurveySparrow Enterprise
Overall Risk Meter
Top Failure Risks for SurveySparrow Enterprise
Vendor Profile Details
Company Name
SurveySparrow
Company Website
https://surveysparrow.com/HQ Location
340 S Lemon Ave #9091, Walnut, CA 91789, US
Employees
11-50
Social
Financials
PRIVATE