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Compare Tawk.to vs JivoChat

Failure Risk Guidance Security Report ?

Failure Risk for Tawk.to low Failure Risk for JivoChat low
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Comparison Summary

For Tawk.to vs JivoChat comparison, Our AI algorithm looked at 2352 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tawk.to and JivoChat to solve their respective business needs.

Pros and cons of Tawk.to and JivoChat

Tawk.to is more suited to businesses that require Engagement Management with Chat and Contact List Management with Website where as JivoChat is focused towards Engagement Management with Mobile and Rating And Review Management with Chat .

Both Tawk.to and JivoChat are Live Chat software, peers recommend Tawk.to for social media analytics and social media management where as JivoChat is more known for rating and review management .

logo Tawk.to

Focus area

Tawk.to is better than JivoChat for

Software Failure Risk

  • low

logo JivoChat

Focus area

JivoChat is better than Tawk.to for

Software Failure Risk

  • low

About

Monitor and chat with the visitors on your website, mobile app or from..

JivoChat: Live Chat Software for Websites

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

33

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (62)

Read Reviews (45)

engaging and following up

Read Reviews (37)

Read Reviews (30)

communication management

Read Reviews (25)

Read Reviews (10)

sending & publishing communications

Read Reviews (13)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (25)

Read Reviews (18)

creating contact list

Read Reviews (3)

Read Reviews (0)

tracking contacts

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (22)

Read Reviews (3)

social media analytics

Read Reviews (22)

Read Reviews (1)

generation of new leads

Read Reviews (10)

Read Reviews (1)

white labeling

Read Reviews (9)

Read Reviews (1)

customer feedback management

Read Reviews (7)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (5)

Read Reviews (0)

conversion management

Read Reviews (6)

Read Reviews (12)

training & onboarding

Read Reviews (6)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (5)

Read Reviews (4)

lifetime value management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (1)

content sharing

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (27)

sales document management

Read Reviews (1)

Read Reviews (6)

meeting management

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (2)

meeting management

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • See 6 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting