Comparison Summary
This comparison report of SmartSurvey vs. Feedback Hub is based on a specific set of business needs and context. The comparison uses 4244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and Feedback Hub
SmartSurvey, Feedback Hub, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
Feedback Hub focuses on Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to create online surveys and forms
Send feedback to Microsoft with the Feedback Hub app
Age
1975
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
62
24
Total Goals
(we found evidences for)
14
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Improve efficiency
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Scale best practices
Top Channels
Channels Used
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user generated content
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blogs
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social media
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Twitter
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games
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website
- See 3 more
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user generated content
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blogs
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social media
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Twitter
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games
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website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
