cuspera logo CUSPERA

Slack vs Salesforce Anywhere: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Slack vs. Salesforce Anywhere is based on a specific set of business needs and context. The comparison uses 72569 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Slack and Salesforce Anywhere

Slack, Salesforce Anywhere, Microsoft Teams, Yammer, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Slack covers Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.

Salesforce Anywhere focuses on Collaboration, Sales Document Management, Content Management, Communication Management with E-Mail, etc.

"As a customer success manager, I want to deliver answers to customers quickly, with expert input from across the business. Being able to quickly bring the right people from across the organisation into one place to share knowledge helps me to provid...e the best experience back to our customer base. It is an essential tool. " - Chloe Dean

"Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. " - Mk Getler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Slack

Focus area

Slack is better than Salesforce Anywhere for

Software Failure Risk

  • low

logo Salesforce Anywhere

Focus area

Salesforce Anywhere is better than Slack for

Software Failure Risk

  • medium

About

Slack: Where work happens

Real-time Team Collaboration App for Sales and Service teams

Age

2009

1999

Financials

SERIES H

IPO

Business Need

Total Processes
(we found evidences for)

136

65

Total Goals
(we found evidences for)

20

16

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


content publishing

searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up



training & onboarding


conference call management


helpdesk management


trade show marketing


knowledge management

creating knowledge base


sales call management

meeting management


social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics

monitoring social media


touchpoint management


contact list management

creating contact list



customer feedback management

measuring net promoter score

measuring customer satisfaction




lead qualification

lead qualification: technographic


products & pricelist management


generation of new leads


community building


conversion management




sales review & feedback




campaign management

campaign monitoring

campaign analytics



relationship management


business development



loyalty management

customise loyalty program



account management


rating and review management




customer case management



social media marketing


motivation management


competitive intelligence


promotion management



courses & assessment

track learning progress

create learning path


performance management




international marketing


discount management


follower management



lifetime value management







category management


distribution management


revenue cycle management




pipeline management



relationship marketing



calendar management


referral management



billing and invoice management



sales incentive management


personalized marketing



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Grow market share

  • Improve stakeholder relations

  • Launch new products

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • Increase customer life time value

  • Manage risk

  • See 17 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Enter new markets internationally or locally

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve visibility

  • Increase average basket value

  • Improve digital and social presence

  • See 13 more

Top Channels

Channels Used

  • chat

  • e-mail

  • offline

  • mobile

  • Slack

  • website

  • point of sale

  • on premises

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • games

  • social media

  • Skype

  • video

  • review sites

  • Amazon

  • omnichannel

  • promotions

  • See 17 more
  • chat

  • e-mail

  • offline

  • mobile

  • Slack

  • website

  • point of sale

  • on premises

  • phone calls

  • mobile app

  • user generated content

  • blogs

  • games

  • social media

  • Skype

  • video

  • review sites

  • Amazon

  • omnichannel

  • promotions

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting