Overview: SAP Crystal Reports and SAP Lumira as Business Intelligence Category solutions.

SAP Crystal Reports and SAP Lumira offer different strengths in the realm of business intelligence. SAP Crystal Reports excels with its custom reporting and data management capabilities, catering to enterprises and large businesses. SAP Lumira, on the other hand, stands out in analytics and AI features, attracting a broad spectrum of businesses from small to large. Both solutions provide robust vendor support, meeting diverse industry needs and operational scales.

SAP Crystal Reports: SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.

SAP Lumira: SAP Lumira enables data visualization and analytics for business intelligence, risk assessment, and identifying opportunities. It provides interactive dashboards and mobile-ready apps for collaborative insights and decision-making.

SAP Crystal Reports and SAP Lumira: Best activities based on customer satisfaction

Activities: SAP Crystal Reports vs SAP Lumira

Discover and compare top business activities, Q&A, and peer reviews for SAP Crystal Reports vs SAP Lumira to help find the right fit for your needs.

SAP Crystal Reports SAP Lumira

competitive intelligence
generation of new leads
sending & publishing communications
communication management
opportunity management
funnel analysis
social media analytics
social media management
forecasting

Key Capabilities Supported

SAP Crystal Reports enables competitive intelligence, lead generation, and efficient communication management. read more →

SAP Lumira supports funnel analysis, social media management, and enhanced forecasting. read more →

Business Goals

SAP Crystal Reports aids in scaling best practices and growing market share. read more →

SAP Lumira assists in increasing sales, improving efficiency, and enhancing customer relationships. read more →

Core Features

SAP Crystal Reports is known for custom reports, data import and export, and integration capabilities. read more →

SAP Lumira offers advanced analytics, AI-powered insights, and extensive custom reporting features. read more →

Vendor Support

SAP Crystal Reports provides 24/7 support, along with chat, email, and phone support. read more →

SAP Lumira offers comprehensive 24/7 support, with additional options via chat, email, and phone. read more →

Segments and Industries

SAP Crystal Reports is used predominantly by enterprises and large businesses in IT and construction. read more →

SAP Lumira serves small to large enterprises across IT, software, and education sectors. read more →

Operational Alignment

SAP Crystal Reports integrates well with enterprise-level operations, offering robust data management. read more →

SAP Lumira aligns with varied business scales, providing versatile analytical and forecasting tools. read more →

Applying your context and needs changes the comparison

IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

Read peer / expert warnings.

Chat Support

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Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Business Setting

Popular in Industry

Computer Software (29.0%)
Information Technology And Services (19.0%)
Construction (7.0%)

Information Technology And Services (30.0%)
Computer Software (12.0%)
Education (9.0%)

Popular in Segments

SMB and MidMarket (71.0%)
Enterprise (29.0%)

SMB and MidMarket (34.0%)
Enterprise (66.0%)

Most deployed common Use Cases for SAP Crystal Reports and SAP Lumira

How does SAP Crystal Reports and SAP Lumira address your Competitive Intelligence Challenges?

Sap Crystal Reports and Sap Lumira are both business intelligence tools. Crystal Reports is designed for on-premise use and is well-suited for small to midsize businesses. Lumira is a platform designed for all business sizes and focuses on data visualization and analysis. Both tools enable businesses to share data insights and create reports, but Lumira emphasizes user-friendliness and visualization while Crystal Reports is more robust and offers advanced features. However, a limitation of Crystal Reports is that it has not received a major update in recent years.

"...Business intelligence users and decision makers from small businesses all the way to the world's most renown companies...." Peer review from SAP Crystal Reports

"...SAP Lumira is a great fit for my organization because we really need governance and integration with our enterprise business intelligence platform...." Peer review by Jamie Oswald, Manager - Data Analytics & Engineering, Mercy

SAP Crystal Reports in Action: Unique Use Cases

How can SAP Crystal Reports enhance your Generation Of New Leads process?

SAP Lumira in Action: Unique Use Cases

How can SAP Lumira optimize your Funnel Analysis Workflow?

How can SAP Lumira enhance your Forecasting process?

How can SAP Lumira optimize your Collaboration Workflow?

Integrations

Ecosystem partners each product commonly connects with.

SAP Crystal Reports

SAP Lumira

News

Latest SAP Crystal Reports news

SAP EIC: Integration Is Becoming the Bottleneck of Transformation

SAP's Edge Integration Cell connects the SAP Integration Suite with local integration logic, facilitating hybrid architectures. This solution supports both cloud and on-premises systems, crucial for industries with compliance needs. It enhances resilience in production environments by ensuring continuous data exchange, even during network disruptions. The integration architecture is vital for modernizing IT landscapes and implementing digital business models.

05/08/2026 - source