SAP Crystal Reports Overview

SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.

Use Cases

Customers recommend Competitive Intelligence, Generation Of New Leads, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SAP Crystal Reports.

Other use cases:

  • Opportunity Management
  • Digital Signature
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Collaboration
  • Contact List Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities that customers and associates have achieved using SAP Crystal Reports.

SAP Crystal Reports Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Crystal Reports works with different mediums / channels such as Offline. On Premises. and Website.

SAP Crystal Reports's features include Dashboard, Calculator, Recording, etc. and SAP Crystal Reports support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also SAP Crystal Reports analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Any kind of complex colored, tabular and visual report can be generated from this.i really love it. . ...." Peer review by Umar W., Software Engineer, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Named User Sap Erp Central Component Sap Ecc Business Intelligence..." Sap Business Intelligence Logo
"...Generate reports from huge databases and on top run time logic !..." Peer review by Umesh S., Head Technology
"...With sub-reports, it is possible to link together tangentially Connected Data sources, expanding the opportunities of publishing relevant information onto a single page or report...." Peer review by David D., Report Developer, Computer Software

SAP Crystal Reports, ZAP Data Hub, Yurbi, Entrinsik Informer, Fusioncharts, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Crystal Reports

Top Industries

  • Computer Software
  • Information Technology and Services
  • Construction

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAP Crystal Reports is popular in Computer Software, Information Technology And Services, and Construction and is widely used by Mid Market, Small Business, and Large Enterprise.

SAP Crystal Reports Customer wins, Customer success stories, Case studies

What benefits does SAP Crystal Reports offer for Competitive Intelligence?

What benefits does SAP Crystal Reports offer for Generation Of New Leads?

Why is SAP Crystal Reports the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well SAP Crystal Reports solved their Business Intelligence needs. Cuspera uses 1453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Distribution and 3PL Provider Automates Multiple SAP Business One Processes with BPA Platform

Compass Packaging International has automated its business processes by integrating SAP Business One with Codeless Platforms' BPA Platform. This integration, following an acquisition, streamlined ope...rations, reduced manual tasks, and improved efficiency in order handling, invoicing, and stock monitoring. The transition was smooth, ensuring continuity in supply chain operations and enhancing productivity.

Read on →
 

Tech Mahindra adopts SAP Joule for consultants to accelerate AI-driven transformation across India

Tech Mahindra has adopted SAP Joule to enhance AI-driven transformation for its consultants across India. This move aims to leverage SAP's capabilities to accelerate digital transformation initiative...s.

Read on →
 

How SAP Is Testing New AI Capabilities in Football With TSG Hoffenheim

SAP is testing AI capabilities with TSG Hoffenheim, using SAP Joule to enhance scouting and video analysis in football. The initiative embeds AI into SAP Sports One, aiming to improve decision-making... by processing unstructured data. This collaboration highlights SAP's shift from AI experimentation to operational deployment, focusing on workflow efficiency and expert judgment.

Read on →
 

FC Bayern - Sports - Large

Munich, Germany

FC Bayern used SAP Business Suite to connect and streamline its business operations. The club replaced manual HR and expense processes with cloud-based tools, improving employee experience and speedi...ng reimbursements. SAP integrated 52 systems and over 9.5 million fan records, enabling personalized marketing and unified fan engagement. SAP Sports One helped manage player performance and scouting. FC Bayern now delivers better HR, finance, and fan experiences, supporting success on and off the field.

ALDO Group Inc. - Retail - Large

SAP Commerce Cloud, SAP Customer Activity Repository, and SAP Emarsys helped ALDO Group Inc. unify its e-commerce and in-store systems. The company improved real-time inventory visibility and persona...lized marketing. ALDO now delivers a consistent customer experience across channels. The new system supports better product discovery and smooth checkout. ALDO increased loyalty and retention with personalized, real-time engagements.

Team Liquid - Entertainment - Medium

Team Liquid used SAP HANA Cloud, SAP Business Technology Platform, and SAP Concur Expense to transform esports data analytics and expense management. The AI draft tool and Joule copilot enabled insta...nt access to insights from 1.6 TB of data across 10 million games, saving $250,000 annually and 10,000 analyst hours. Real-time draft recommendations and win probabilities improved team performance. Automation in expense management reduced manual work and improved compliance. SAP solutions gave Team Liquid a strong competitive edge in professional esports.

Introduction || SAP Crystal Report Tutorial || Part-01

Video Thumbnail

Frequently Asked Questions(FAQ)

for SAP Crystal Reports

What is SAP Crystal Reports?

SAP Crystal Reports is a reporting tool that helps to build reports without programming using the report design wizards and parametrization capabilities for report design. It leverages built-in sorting, formulas, ranking, conditional formatting, parameters, grouping and search capabilities. It helps to enhance customer relationships, scale best practices, and grow market share.

It helps to manage security settings for the reporting environment, identify users with single sign-on capabilities and audit individual reports by tracking changes and usage. It also provides ready-to-consume information, as reports and dashboards, to colleagues, suppliers, partners and customers creating print-ready reports from the disparate data sources, and add flexibility to the reporting with the use of product wizards and parameters.

Its features are flexible reporting, pixel-perfect documents, embed images and bar codes, sharing and exporting, benefit user interface in multiple languages, enable mobile access to self-service business intelligence reports and more.

What is SAP Crystal Reports used for?

SAP Crystal Reports is a Business Intelligence Software mainly used by its customers to Scale Best Practices and Grow Market Share by Competitive Intelligence, Generation Of New Leads and Sending & Publishing Communications .

What are the top features of SAP Crystal Reports?

Dashboard, Calculator and Recording are some of the top features of SAP Crystal Reports.

Who uses SAP Crystal Reports?

SAP Crystal Reports is used by Computer Software, Information Technology And Services and Construction among other industries.

What are SAP Crystal Reports alternatives?

ZAP Data Hub, Yurbi, Entrinsik Informer and Fusioncharts are popular alternatives for SAP Crystal Reports.

Where is SAP Crystal Reports located?

SAP Crystal Reports is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Crystal Reports for competitive intelligence and generation of new leads

SAP Crystal Reports Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.99/5

Read Reviews (42)
Custom Reports

3.52/5

Read Reviews (563)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.99/5

Read Reviews (42)
Custom Reports

3.52/5

Read Reviews (563)

Software Failure Risk Guidance

?

for SAP Crystal Reports

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Crystal Reports

SAP SE News

Product

SAP-Certified S/4HANA Cloud Connector by Inriver Is Certified by SAP as Built with SAP Business Technology Platform

Inriver's SAP-Certified S/4HANA Cloud Connector, built with SAP Business Technology Platform (SAP BTP), is certified by SAP. This integration allows manufacturers using SAP S/4HANA Public Cloud to enhance product data management and governance, supporting AI-driven commerce. The certification ensures seamless integration with SAP ERP and SAP Commerce Cloud, facilitating efficient product data flow and enriching digital purchasing experiences.

Product

SAP Sapphire Madrid: Enterprise AI Value Requires Business Ownership

SAP Sapphire Madrid emphasized the importance of governance, user trust, and business ownership in AI adoption within enterprises. SAP executives highlighted the need for AI agents to be traceable, measurable, and integrated into business processes. The event showcased customer stories from Ericsson, EssilorLuxottica, Fonterra, and others, demonstrating AI's role in operational improvements and ERP modernization with SAP S/4HANA. The focus was on building a cohesive roadmap for AI and ERP integration, ensuring user adoption, and leveraging SAP's Business Technology Platform for innovation.

Product

Precisely Enhances SAP Automation with Google Sheets Integration

Precisely has integrated Google Sheets into its Automate Studio, enhancing SAP automation for Google Workspace users. This integration reduces manual data management by up to 90% in complex SAP ERP tasks, enabling data processes directly from Google Sheets while maintaining SAP's governance and security standards.

Product

SAP Sapphire 2026: ERP Moves Beyond Transactions to Orchestration

At SAP Sapphire 2026, SAP emphasized its shift from ERP as a system of record to a system of context, integrating AI, data, and workflows. The company introduced a unified Business AI Platform and highlighted partnerships with OpenAI, Anthropic, Mistral, and Palantir. SAP's strategy focuses on ERP modernization and AI integration, positioning itself as an orchestration platform for autonomous enterprise operations.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

Social