SAP Crystal Reports Overview

SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.

Use Cases

Customers recommend Competitive Intelligence, Generation Of New Leads, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SAP Crystal Reports.

Other use cases:

  • Opportunity Management
  • Digital Signature
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Collaboration
  • Contact List Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities that customers and associates have achieved using SAP Crystal Reports.

SAP Crystal Reports Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Crystal Reports works with different mediums / channels such as Offline. On Premises. and Website.

SAP Crystal Reports's features include Dashboard, Calculator, Recording, etc. and SAP Crystal Reports support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also SAP Crystal Reports analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Extensive summary functions, running totals, and a rich formula programming language (Crystal also supports Basic syntax) provide unlimited opportunity to manage and manipulate raw data for analysis and presentation to the customer, be it a management report, operations report or customer-facing report...." Peer review by David D., Report Developer, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Crystal Reports is a highly featured and flexible business intelligence tool that has been around for over 2 decades...." Peer review by David D., Report Developer, Computer Software
"...Any kind of complex colored, tabular and visual report can be generated from this.i really love it. . ...." Peer review by Umar W., Software Engineer, Computer Software
"...Its strength is paper formatting, it's like desktop publishing software for databases...." Peer review by Tony S., Business Analyst, Insurance

SAP Crystal Reports, Phocas, ZAP Data Hub, Striim, Clicdata, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Crystal Reports

Top Industries

  • Computer Software
  • Information Technology and Services
  • Construction

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAP Crystal Reports is popular in Computer Software, Information Technology And Services, and Construction and is widely used by Mid Market, Small Business, and Large Enterprise.

SAP Crystal Reports Customer wins, Customer success stories, Case studies

What makes SAP Crystal Reports ideal for Competitive Intelligence?

Why is SAP Crystal Reports the best choice for Generation Of New Leads?

How efficiently Does SAP Crystal Reports manage your Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well SAP Crystal Reports solved their Business Intelligence needs. Cuspera uses 1453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

DyFlex - Managed Service Providers - Medium

DyFlex continues path of growth with SAP opportunities

Perth, Australia

DyFlex, a managed service provider, is expanding its workforce and capabilities to meet increased demand for SAP cloud solutions. The company is transitioning businesses from SAP's legacy systems to ...the cloud, with a focus on the mid-market and startup sectors. DyFlex has strengthened its capabilities by acquiring Bluetree Solutions, enhancing its offerings in SAP Public Cloud and data platforms like Google Cloud and Snowflake.

Read on →
 

NTT DATA - Technology Services - Very Large

SAP Brings SAP SuccessFactors and Joule to NTT DATA’s Global People and Culture Transformation

Tokyo, Japan

NTT DATA has selected SAP SuccessFactors and SAP Business Data Cloud, integrated with SAP's AI orchestrator Joule, to enhance its global HR transformation. The deployment will unify HR data and proce...sses, improving decision-making and workforce planning. This collaboration builds on a long-standing partnership between SAP and NTT DATA, showcasing AI's role in redefining employee experiences.

Read on →
 

NTT DATA - Technology Services - Very Large

NTT DATA awarded Golden Certificate by SAP as Global Operations Partner

Tokyo, Japan

SAP awarded NTT DATA a Golden Certificate as a Global Operations Partner, recognizing its expertise in SAP operations, including new certifications in SAP Security and Business AI. This highlights NT...T DATA's ability to deliver intelligent, secure SAP operations, supporting AI-driven innovation.

Read on →
 

TMR Queensland Government - Government Administration - Large

Brisbane, Australia

TMR Queensland Government used SAP Business Technology Platform and SAP AI Core to optimize road asset management. The ADVICE solution automated scenario analysis, reducing statewide cycle times from... 11 hours to 4 hours. TMR reinvested at least 2% of its annual pavement budget, about $9.5M, into high-priority maintenance. Data quality checks and reporting times improved, cutting setup from up to 7 days to just 1 day. The platform enabled 80% faster results delivery and 10x more precise investment decisions.

 

PwC - Professional Services - Very Large

Frankfurt, Germany

PwC used SAP's AI Foundation and Joule Studio to improve efficiency in handling international VAT for clients. The AI-powered tool made VAT processing 60% more efficient for a pharmaceutical client. ...PwC also saw faster access to information, reducing wait times from days to seconds. The solution freed up staff to focus on complex cases instead of routine tasks. 100% of PwC member firms responded positively to the AI rollout.

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million fans visit NHL.com/stats each year for real-time analytics. T...he SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

Introduction || SAP Crystal Report Tutorial || Part-01

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Frequently Asked Questions (FAQ)

What buyers ask before choosing SAP Crystal Reports

What is SAP Crystal Reports?

SAP Crystal Reports is a reporting tool that helps to build reports without programming using the report design wizards and parametrization capabilities for report design. It leverages built-in sorting, formulas, ranking, conditional formatting, parameters, grouping and search capabilities. It helps to enhance customer relationships, scale best practices, and grow market share.

It helps to manage security settings for the reporting environment, identify users with single sign-on capabilities and audit individual reports by tracking changes and usage. It also provides ready-to-consume information, as reports and dashboards, to colleagues, suppliers, partners and customers creating print-ready reports from the disparate data sources, and add flexibility to the reporting with the use of product wizards and parameters.

Its features are flexible reporting, pixel-perfect documents, embed images and bar codes, sharing and exporting, benefit user interface in multiple languages, enable mobile access to self-service business intelligence reports and more.

What is SAP Crystal Reports used for?

SAP Crystal Reports is a Business Intelligence Software mainly used by its customers to Scale Best Practices and Grow Market Share by Competitive Intelligence, Generation Of New Leads and Sending & Publishing Communications .

What are the top features of SAP Crystal Reports?

Dashboard, Calculator and Recording are some of the top features of SAP Crystal Reports.

Who uses SAP Crystal Reports?

SAP Crystal Reports is used by Computer Software, Information Technology And Services and Construction among other industries.

What are SAP Crystal Reports alternatives?

Phocas, ZAP Data Hub, Striim and Clicdata are popular alternatives for SAP Crystal Reports.

Where is SAP Crystal Reports located?

SAP Crystal Reports is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Crystal Reports for competitive intelligence and generation of new leads

SAP Crystal Reports Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.99/5

Read Reviews (42)
Custom Reports

3.52/5

Read Reviews (563)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.99/5

Read Reviews (42)
Custom Reports

3.52/5

Read Reviews (563)

Software Failure Risk Guidance

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for SAP Crystal Reports

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Crystal Reports

SAP SE News

Product

UTA Pay certified for SAP Cloud Integration

United TranzActions (UTA) announced that UTA Pay is now certified for integration with SAP Cloud solutions, specifically through the SAP Digital Payments add-on. This integration allows SAP customers to access UTA's payment processing capabilities, including credit card and ACH acceptance, while enhancing payment workflow visibility and reducing PCI compliance exposure.

Partnership

SK, AX-SAP Deepen AI-Native Enterprise Partnership | DBR

SK AX and SAP have signed a Memorandum of Understanding to jointly develop AI-native enterprise solutions. The collaboration focuses on integrating AI into ERP systems and other corporate operations, leveraging SAP's Autonomous Suite and Business AI products. SK AX plans to list its AXgenticWire ERP Suite on SAP's AI Agent Hub marketplace, aiming to enhance ERP implementation and operational quality globally.

Partnership

Insi Achieves SAP PartnerEdge Sell Status in the United States and Canada, Advancing North American Growth Strategy

Insi has achieved SAP PartnerEdge Sell status in the United States and Canada, allowing it to sell SAP Cloud ERP solutions directly. This accreditation enhances Insi's role from an implementation partner to a full commercial partner, supporting North America's significant SAP renewal cycle.

Product

SAP, Coupa and RapidRatings Lead Supplier Data Platforms

SAP Business Network leads Procurement Magazine's Top 10 Supplier Data Platforms, highlighting its role in global procurement and supply chain collaboration. The platform supports over 6 million suppliers, facilitating $6.5 trillion in annual commerce. It offers compliance support across 41 countries, enabling efficient invoice workflows and data protection.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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