Salesmate Sales CRM vs. Act!: Comparing Best CRM Solutions 2026

Overview: Salesmate Sales CRM and Act! as CRM Category solutions.

Salesmate Sales CRM: Salesmate-Sales-CRM offers advanced automation to boost team productivity and close more deals. It is the best sales CRM software for enhancing team performance.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

This comparison of Salesmate Sales CRM vs. Act! draws on 7165 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Salesmate Sales CRM and Act! are commonly chosen for Customer communication management, Client communication automation, Sales process management and automation, Sales pipeline management and tracking.

Salesmate Sales CRM also supports Lead management for patient acquisition, Lead qualification and appointment booking, Lead qualification and inspection booking, Workflow automation for real estate transactions, etc.

Act! also supports Sales process automation, Customer relationship management, Sales activity tracking and reporting, Sales opportunity management, etc.

Evidence shows that both products are used for Customer relationship management, Customer engagement, Sales management, Lead management, etc.

Salesmate Sales CRM also covers Sales pipeline management, Revenue forecasting, Customer onboarding, Nonprofit operations, etc.

Act! also covers Marketing automation, Contact management, Email marketing, Sales process management, etc.

Top use cases: Salesmate Sales CRM vs Act!

Use cases tied to Salesmate Sales CRM and Act! from verified data sources. Click any use case for supporting evidences.

Salesmate Sales CRM
Act!
Shared by both · Use cases
Salesmate Sales CRM Act!

Top Capabilities: Salesmate Sales CRM vs Act!

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Salesmate Sales CRM
Shared
Act!
Shared by both · Topics
Salesmate Sales CRM only
Act! only

Deployed Industries: Salesmate Sales CRM vs Act!

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Salesmate Sales CRM
Shared
Act!
Shared by both · Industries
Salesmate Sales CRM only
Act! only

Deployed Market Segments: Salesmate Sales CRM vs Act!

Share of peer evidence by company size for Salesmate Sales CRM and Act!. Each product segments add up to 100%. Click any segment for supporting evidence.

Salesmate Sales CRM 100%
Act! 100%

Salesmate Sales CRM and Act!: Best activities based on customer satisfaction

Salesmate Sales CRM in Action: Unique Activities

How can Salesmate Sales CRM optimize your Communication Management Workflow?
Salesmate Sales CRM provides various email management features. These include email tracking, scheduling, bulk sending, and personalized templates. The system also allows for email notifications and integration with email providers. However, it lacks the seamless automatic association of emails with contacts or deals.
"...The ability to send bulk email and bulk text/SMS messages is critical to our business and Salesmate does this seamlessly...." Peer review by Matt D., Managing Director, Education
What makes Salesmate Sales CRM ideal for Workflow Management?
Salesmate offers comprehensive workflow management capabilities, enabling users to automate repetitive tasks and streamline processes. Its robust automation features allow for the creation of customizable workflows that cater to specific business needs. Although Salesmate provides extensive automation, some limitations exist in user interface design and bulk operations for certain features.
"...User Interface, Workflows & Automation Capabilites, Internal Email Sender, Reports, and Customer Support...." Peer review by Eric Griego, Computer Software

Act! in Action: Unique Activities

What benefits does Act! offer for Contact List Management?
Act assists in organizing contacts, scheduling interactions, and tracking communication history. It facilitates managing customer information and maintaining current contact lists. Act's capabilities are limited by the fact that some users have found it less effective than previous versions.
"...Tracking sales and attempting to maintain multiple customer sites - ACT! does NOT work well for this!. ACT! is a good CRM (Contact Relationship manager)..." Peer review by Hank M, Sales Engineer
Why is Act! the best choice for Engagement Management?
Act Engagement Management helps users track customer interactions, schedule follow-up appointments, and create personalized notes. It simplifies the process of managing customer relationships, saving time and enhancing engagement. Act Engagement Management does not offer support for the creation of to-do lists or quotes.
"...Prevents missed follow up and record keeping...." Peer review by Randy, Summ it Consultants Group, Inc
How does Act! address your Sales Document Management Challenges?
The system assists in managing sales documents, such as quotes, contracts, and invoices. It allows for easy tracking of customer information and business activities. It has limited customization for quotes, which necessitates the use of additional products.
"...I have turned down consulting contracts because the client company did not and would not install Act!..." Peer review by John, The Christians' Writer
How can Act! optimize your Lead Tracking Workflow?
ACT! is a robust tool for tracking sales opportunities. It allows users to record prospect information, manage calendars, and track lead sources and status changes. While ACT! provides many helpful features, it can sometimes require extra steps to track opportunities.
"...ACT is a useful tool for the commercial real estate industry because it allows our team to track prospects and current clients easily...." Peer review by Brian R, Director - Tenant Advisory Group, Real Estate

Integrations

Ecosystem partners each product commonly connects with.

Salesmate Sales CRM

FLG
4.6
ConvertCalculator
4.3
Scoro
4.5
Clickdesk
4.0
CallRail
4.6
mailparser
4.0
Jotform
4.5
RevBoss
4.1

News

Latest Act! news

Act! Named a 2026 CRMmys Finalist for Best CRM for Small Business

Act! has been named a finalist in the 2026 CRMmys Awards for Best CRM for Small Business. This recognition highlights Act!'s commitment to providing CRM solutions tailored for small and midsized businesses, evaluated by an independent practitioner panel. The award reflects Act!'s performance against current standards and its longstanding focus on empowering SMBs.

22/06/2026 - source